CK821 Thermal POS printer User’s manual
1
Catalogue
1 Introduction ............................................................................................................................................................ 2
1.1 Brief introduction......................................................................................................................................... 2
1.2 Main features ............................................................................................................................................... 2
2 Specification ........................................................................................................................................................... 3
2.1 Specification ................................................................................................................................................ 3
2.2 Printing material requirements ..................................................................................................................... 5
2.2.1 Paper parameters ............................................................................................................................... 5
2.2.2 Mark paper parameters ..................................................................................................................... 5
2.2.3 Paper using attention ......................................................................................................................... 5
2.3 Printing and paper cutting position .............................................................................................................. 6
2.3.1 Printing position ................................................................................................................................ 6
2.3.2 Paper cutting position ....................................................................................................................... 6
3 Appearance and components .................................................................................................................................. 7
3.1 Appearance and components ....................................................................................................................... 7
3.2 Indicator and buzzer instruction .................................................................................................................. 8
4 Printer installation ................................................................................................................................................ 9
4.1 Open the package ......................................................................................................................................... 9
4.2 Requirements of installation position .......................................................................................................... 9
4.3 Connect to power adapter ............................................................................................................................ 9
4.4 Connect Communication cables .................................................................................................................. 9
4.5 Connect to cash drawer ................................................................................................................................ 9
4.6 Paper roll loading ....................................................................................................................................... 10
4.6.1 Printing paper type confirmation .................................................................................................... 10
4.6.2 Loading or change paper roll .......................................................................................................... 10
4.7 Printing self-test page ................................................................................................................................ 12
4.8 Set Ethernet port IP Address. ..................................................................................................................... 12
5 Interface pin definitions ........................................................................................................................................ 14
5.1 USB interface pin definition
（
standard B type female base) .................................................................... 14
5.2 Power interface pin definition
（
MPC-3-001B
）
...................................................................................... 14
5.3 Cash drawer interface pin definition
（
RJ11-6P6C
）
................................................................................ 15
5.4 Serial port pin definition
（
DB9F
）
.......................................................................................................... 15
5.5 Ethernet interface pin definition
（
RJ45
）
................................................................................................ 16
6 Faults handling ..................................................................................................................................................... 17
6.1 Printer does not work ................................................................................................................................. 17
6.2 Indicator error and buzzer warning ............................................................................................................ 17
6.3 Problems when it is printing ...................................................................................................................... 17
6.4 Problems when cutting paper ..................................................................................................................... 18
6.5 Paper jam and cutter retraction troubles removal ...................................................................................... 18
