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8. Further instructions
Disposal
Please return your coffee machine to your local dealer, the service shop or to Rotel AG
for proper disposal.
Spare parts / Accessories
Fresh water filter / Cleaning tablets / «Calc Clean» descaler / «Milk Clean» cleaner for
milk residues
You can order these cleaning and replacement accessories with the enclosed Order
Form or directly from us:
Rotel AG, Parkstrasse 43, CH-5012 Schönenwerd
Tel: 062 787 77 00
Fax: 062 787 77 10
www.rotel.ch
7. Troubleshooting
Problem
Meaning
What to do
– Not possible to draw hot
water or steam.
– Frother (Fig. D) is blocked.
– Completely dismantle the
frother and clean thor-
oughly (see Chapter 5.7)
– Too little milk foam or
liquid foam
– System possibly needs
descaling
– Unsuitable milk
– Frother (Fig. D) is blocked
– Please carry out a high
concentration descaling
(see Chapter 5.5)
– Use cold milk
– Completely dismantle the
frother and clean thor-
oughly (see Chapter 5.7)
– Coffee just drips out
– System possibly needs
descaling
– Milling is set too fine
– Coffee powder is milled
too fine
– Please carry out a high
concentration descaling
(see Chapter 5.5)
– Set the milling to a
coarser level
– Use a coarser coffee
powder
– The coffee has no «foamy
layer»
– Unsuitable type of coffee
– Beans are no longer fresh-
ly roasted
– System possibly needs
descaling
– Change the type of coffee
– Use freshly ground beans
– Please carry out a high
concentration descaling
(see Chapter 5.5)
– Loud noises from the
coffee mill
– Milling fineness is not suit-
able for the coffee bean
type
– Optimise the milling
fineness
If you are unable to fix the problem yourself, please call our Service Hotline: 062 787 77 00
Please note
: If the error message «Error No.» appears in the display, you must note
down the error number before switching off the appliance and disconnecting the
power cord. Please call our Service number, 062 787 77 00. Our service technicians will
then discuss the further steps with you.
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