Ross 8011A-7DR-004, User Manual

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Warranty and Repair Policy
The RossGear CMA-8011A-7 is warranted to be free of any defect with respect to performance,
quality, reliability, and workmanship for a period of FIVE (5) years from the date of shipment from
our factory. In the event that your RossGear CMA-8011A-7 proves to be defective in any way during
this warranty period, Ross Video Limited reserves the right to repair or replace this piece of equipment
with a unit of equal or superior performance characteristics.
Should you find that this RossGear CMA-8011A-7 has failed after your warranty period has expired,
we will repair your defective product for as long as suitable replacement components are available.
You, the owner, will bear any labor and/or component costs incurred in the repair or refurbishment of
said equipment beyond the FIVE (5) year warranty period.
In no event shall Ross Video Limited be liable for direct, indirect, special, incidental, or consequential
damages (including loss of profits) incurred by the use of this product. Implied warranties are
expressly limited to the duration of this warranty.
This RossGear CMA-8011A-7 Component Monitoring Amplifier User Manual of our Analog Video
Products line provides all pertinent information for the safe installation and operation of your
RossGear Product. Ross Video policy dictates that all repairs to the RossGear CMA-8011A-7 are to be
conducted only by an authorized Ross Video Limited factory representative. Therefore, any
unauthorized attempt to repair this product, by anyone other than an authorized Ross Video Limited
factory representative, will automatically void the warranty. Please contact Ross Video Technical
Support for more information.
In Case of Problems
Should any problem arise with your RossGear CMA-8011A-7, please contact the Ross Video
Technical Support Department. (Contact information is supplied at the end of this publication.)
A Return Material Authorization number (RMA) will be issued to you, as well as specific shipping
instructions, should you wish our factory to repair your RossGear CMA-8011A-7. A temporary
replacement module, if required, will be made available at a nominal charge. Any shipping costs
incurred, will be the responsibility of you, the customer. All products shipped to you from Ross Video
Limited, will be shipped collect.
The Ross Video Technical Support department will continue to provide advice on any product
manufactured by Ross Video Limited, beyond the warranty period without charge, for the life of this
equipment.
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Service Information CMA-8011A-7 User Manual (Iss.05)