Rosemount Models 244EH and 244ER PC-Programmable Temperature Transmitters
4-2
The “Information Transmitter
UNSUCCESSFUL
” message appears
because the transmitter did not accept the change made in the
Intermittent Sensor Detect field. However, any other configuration
changes sent at the same time as the Intermittent Sensor Direct
change will be sent successfully. These other configuration changes can
be verified by clicking on the
READ XMTR
button.
TABLE 4-1. Models 244EH and 244ER
Troubleshooting Chart
Error Message
Cause and Possible Solutions
Cannot Open 244E
Communications Device Driver
The Models 244EH and 244ER Configuration Software is
not working properly. Reinstall the software.
Cannot print
Computer cannot find or does not recognize a printer
connected to it. Verify that the computer is connected to a
suitable printer.
Cannot write to <filename>
The disk is write-protected or full. Verify that the disk is
not write-protected and that there is sufficient free space
available.
Error reading <filename>
The file’s format may have been corrupted. Try reading a
backup of the file.
Error writing to <filename>
The disk may have been corrupted or the filename is not
valid. Try saving under a different filename.
Field device did not respond
The transmitter did not respond to the inquiry made by the
software. Verify all connections in the configuration
system. Verify that the transmitter is functional.
Information transfer
UNSUCCESSFUL
See “Model 244EH software version 5.5.1” on page 4-1.
Some configuration information was not properly
transmitted from the configuration program to the
transmitter. Verify all connections in the configuration
system.
Invalid user entry
The entered values are not within the capabilities of the
transmitter. Check the transmitter specifications, then
adjust the range and damping values as necessary.
Is not a proper 244E config file
The file is not readable by the configuration software. Try
another file.
No response from transmitter
The configuration software did not connect to a
transmitter. Verify all connections in the configuration
system.
WARNING—Battery low
indication received
The battery for the configuration interface is running low
on voltage. Replace the battery.
