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Vista Remote 2 Installation and Operations Manual

Appendix E – VNC viewer window options

Click the VNC icon in the top left corner of the viewer window (or press F8) to display the
window options:

Standard window control items

Restore, Move, Size, Minimize, Maximize, and Close
control the VNC window as per any other
application.

Full screen

Expands the VNC viewer window to fill the whole
screen with no visible window edges or toolbar.
Press F8 to redisplay this menu.

Single mouse mode (P)

Used for fast network connections where a second,
“predictor” cursor is not required.

Ctrl, Alt, Send F8, Send Ctrl-Alt-Del

Sends the selected key press(es) to the Vista
Remote 2 and the host system. This is necessary
because certain keys and key combinations are
trapped by the VNC viewer.

Refresh Screen

Requests data from the server for a complete redraw
of the screen image, not just the items that change.

Virtual Media...

This feature is not available for the Vista Remote 2
unit

New Connection...

Displays the connection dialog so that you can log

on to a different Vista Remote 2 unit or VNC server
location.

Options...

Displays the full range of connection option

Connection Info...

Displays various connection and display details.

About...

Displays information about your VNC viewer.

Summary of Contents for Vista Remote 2

Page 1: ...Vista Remote 2 SINGLE USER REMOTE KVM ACCESS OVER IP 10707 Stancliff Road Houston Texas 7709 Phone 281 933 7673 www rose com INSTALLATION AND OPERATIONS MANUAL ...

Page 2: ......

Page 3: ...HANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO A PERIOD OF ONE YEAR FROM THE DATE OF PURCHASE AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER AS WARRANTIED ABOVE YOUR SOLE REMEDY S...

Page 4: ... interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set o...

Page 5: ...counts 15 Unit Configuration 16 Unit Advanced Configuration 17 Time and Date Configuration 19 Network Configuration 20 Host Configuration 21 Logging and Status 22 KVM Switch Module Configuration 24 Change the computer names 25 Configure appearance 26 Configure security 28 Configure mouse type 29 Configure keyboard type 30 Configure miscellaneous 31 Save 32 Exit 32 Remote System Operation 33 Connec...

Page 6: ...etwork 20 Figure 16 Configure Host 21 Figure 17 KVM Switch Module OSD 24 Figure 18 Change computer names 25 Figure 19 Change appearance 26 Figure 20 Switch module security settings 28 Figure 21 Configure mouse type 29 Figure 22 Configure Keyboard 30 Figure 23 Configure Misc 31 Figure 24 Save Switch settings 32 Figure 25 VNC Viewer Toolbar 34 Tables Page Table 1 Keyboard Commands 40 Appendices Page...

Page 7: ...th no problem Whatever your remote accessing needs are the versatility of the Vista Remote 2 from Rose Electronics can fulfill those needs It can be installed at any network level and connected to computers running most operating system Installing the Vista Remote 2 consists of 1 Configuring the unit to be compatible and accessible with your network 2 Connecting the unit to a local KVM station 3 C...

Page 8: ...access requires a user ID and password IP lockout feature for incorrect login IP address shown as Blacklisted in log file All transmissions to and from a remote user are encrypted with the latest AES 128 bit encryption technology Up to 16 remote user accounts can be set up each with separate access permission levels Scan function sequences through the connected computers at rates of 1 to 999 secon...

Page 9: ...r data center applications classroom environments and many other access and switching applications Product Registration Take advantage of the following when you register your Rose Electronics products online at http www rose com htm online registrationform htm Rose Standard Warranty Plus Free Lifetime Firmware Updates Free Lifetime Technical Support 30 Day Money Back Guarantee Priority First in Li...

Page 10: ...nd configuration section explains all the features and functions of the Vista Remote 2 and how to customize it to fit your business needs The Vista Remote 2 is designed with the highest regard for security Remote access requires a user ID and password All transmissions to and from a remote workstation and Vista Remote 2 uses the versatile and very secure RealVNC viewer and are encrypted with the l...

Page 11: ...sta Remote 2 Models Part Number KVL 1R4UA OV 2 Connector Type Power Adapter CPU 4 DB25F KVM 1 DB25F RS232 RJ11F LINK RJ45F Part Number KVL 1R8UA OV 2 Connector Type Power Adapter CPU 8 DB25F KVM 1 DB25F RS232 RJ11F LINK RJ45F Figure 1 Vista Remote 2 Models ...

Page 12: ...wing items are needed to install the Vista Remote 2 1 A valid IP address to assign to the unit if not using DHCP feature 2 VGA monitor 3 PS 2 keyboard 4 PS 2 mouse 5 RJ45 network cable 6 KVM Adapter cable DB25M to PS 2F PS 2F HD15F 7 CPU Adapter cable s DB25M to PS 2M PS 2M HD15M Connecting the KVM station Connect the KVM stations PS 2 keyboard video monitor and PS 2 mouse cables to the correspond...

Page 13: ... CPU adapter cable to the desired DB25F CPU port on the rear panel of the unit Connect the other end of the cable to the corresponding ports on the computer keyboard monitor and mouse Refer to Figure 3 Figure 3 Connecting Computers Connecting to the network Connect a network cable from the RJ45 connector on the rear panel of the Vista Remote 2 and to your network See Figure 4 Figure 4 Connecting t...

Page 14: ...s connected to CPU port 1 and that computer is powered on If no computer is connected to port 1 the OSD menu screens may not sync With power applied a standard login screen will display on the KVM monitor Login on to the unit using the default user ID admin and no password After a successful login the remote computer s video will display on the KVM monitor Press the CTRL ALT C keys simultaneously ...

Page 15: ...ntered it changes to blue Unit Name You can assign a unit name to the Vista Remote 2 Hot Keys Use the left and right arrow keys to select a different hot key combination This hot key combination is used to invoke the OSD menu and other keyboard commands Screen saver Use the left and right arrow keys to set the time for the screen saver to activate Time and Date Set the time and date to the correct...

Page 16: ...lar unit Use DHCP IP address Net Mask Gateway VNC port HTTP Port 1 You need to either set the DHCP option to Yes or manually enter a valid IP address Net mask and Gateway If you set the option to use DHCP remote users must be informed of the IP address assigned so they can remotely access the unit 2 Change the IP Address to the IP address assigned to the unit by your network administrator that is ...

Page 17: ... remote links With every mouse move and key press the single dash will move across the progression bar unless the same key is pressed repeatedly Periodically a new star character will be added to the bar as the random data are accepted as part of the new encryption key When the bar is full the final encryption keys for your Vista Remote 2 will be created this process takes roughly 30 to 40 seconds...

Page 18: ...troduced by Microsoft These use slightly different data arrangements and it is important to know which type was being used before you hot plugged the computer to the Vista Remote 2 The previous setting depends both on the type of mouse and the type of driver as various combinations of PS 2 and IntelliMouse are possible Using the incorrect restore function may produce unpredictable results and requ...

Page 19: ...g Remotely With the Unit and the Network configured properly start a web browser like IE or Netscape from any workstation connected to the same network your Vista Remote 2 is connected to Type in the Vista Remote 2 s assigned IP address Example http 168 192 0 41 in the URL field The Vista Remote 2 will respond with the below screen There may be initial login and connect screens displayed NOTE See ...

Page 20: ...ou to modify unit settings within the Vista Remote 2 You can define the keyboard set up the admin account assign a name to the unit screensaver time and encryption options Time Date Set the time and date this time stamps the log files Network Configuration Configures the network IP network mask gateway VNC port HTTP port You can alter any of the existing network settings plus you can set up the IP...

Page 21: ...n for that function 4 Click the Save button to register your changes User Name 1 16 characters max lower case characters or numbers only No symbols or upper case characters are permissible Password 1 16 characters max case sensitive and can include certain keyboard symbols The password background remains amber while the Vista Remote 2 considers your entered password to be too easy to guess A suita...

Page 22: ...s to the configuration menus Unit Name The name entered here will be displayed on the local menus and the remote VNC viewer browser windows Local Hot Key Sequence Use the arrow buttons to select an appropriate hot key sequence for the locally connected keyboard This sequence is used in combination with other key presses to access the on screen menus and to change between hosts The options are Ctrl...

Page 23: ...s encryption unless an earlier viewer version is unable to support it in which case the link will be un encrypted If a viewer has its Let server choose setting then the link will be encrypted Unit Advanced Configuration The Advanced Configuration tab will display advanced options that generally do not need modifying Figure 13 Unit Advanced Configuration Force VNC protocol 3 3 IMPORTANT The use of ...

Page 24: ... keys to alter the refresh rate for screen images via remote links This allows you to tailor the screen refresh to suit the network connection speeds The options are Slow Medium Fast or Disabled When the disabled option is selected the remote users will need to manually refresh the screen Note When a low connection speed is detected the background refresh is automatically disabled regardless of th...

Page 25: ... will continue to run for roughly one week without power to the Vista Remote 2 after that it will be lost and require resetting Use the up and down arrow keys to move between each of the sections within the time and date entries If you wish to use an NTP server to obtain the date and time check the Use NTP box enter the NTP Server IP address and click on Set Time from NTP Server When all informati...

Page 26: ... supply three things to the Vista Remote 2 an IP address an IP network mask also known as a Subnet mask and a Gateway address These are not usually granted permanently but on a lease basis for a fixed amount of time or for as long as the Vista Remote 2 remains connected and switched on Remote users must be informed of this IP address in order for them to successfully connect to the Vista Remote 2 ...

Page 27: ...o suit your local network requirements IP Access Control This section allows you to optionally specify ranges of addresses which will or will not be granted access to the Vista Remote 2 If this option is left unchanged then the default entry of 0 0 0 0 0 0 0 0 ensures that access from all IP addresses will be permitted If this feature is needed please see Appendix D for a detailed explanation of I...

Page 28: ...will cause the KVM switch module to link with the required host system Remote Port Direct addresses must be entered within square brackets To set up the hotkey values used to switch to a given CPU port the following information is used to create the hot key sequence means press down the key that follows means release the key that follows means press down and release the key that follows To switch ...

Page 29: ...0 event lines After 1000 entries the oldest entries are overwritten If log data are important to your installation ensure a regular backup procedure or use the Syslog Server IP Address option to send log information automatically to another system To copy and paste the log You can copy the information listed within the log and paste it into another application While viewing the log screen press Ct...

Page 30: ...ed computer The F12 key will invoke the KVM switch modules OSD main menu shown below The on screen display OSD option is available for the all Vista Remote 2 models You can use the OSD to configure the switch module select a computer from a list display what computer you are switched to and set up additional security options for the switches configuration and for computer access When entering info...

Page 31: ...e the up down arrow keys to select highlight the computers name to change Once selected highlighted press enter to clear the present name Enter the new computer name up to 16 valid ASCII characters and press Enter The new name will be changed and saved immediately in non volatile memory The computer name is case sensitive Use upper lower case letters as needed 16 ASCII characters Maximum The Reset...

Page 32: ... Solid colors are black red green yellow blue magenta cyan and white The transparent colors are clear red green yellow blue magenta cyan and white To change the foreground or background color first select highlight the option and press the space bar to cycle through the list of all the available colors Stop when the desired color displays and hit Enter Name x or y position This option allows you t...

Page 33: ...fonts Stop when the desired font displays The choices are 8X16 modern 8X16 classic 16X24 modern 16X24 classic 16X32 modern 16X32 class Screen saver type To change the Screen saver type first select highlight the option and press the space bar to cycle through the list of all the available screen savers Stop when the desired screen saver displays The choices are Blank screen Fireflies Weaving Bounc...

Page 34: ... Assigning an Access password prevents unauthorized access to the connected computers To change the password highlight the access password field and press Enter to clear the existing password Type in a new password 8 characters maximum case sensitive and press Enter An input box will appear for you to confirm the access password Re type the same password and press Enter You will be prompted for an...

Page 35: ...ht the access time field and press Enter to clear the field Input a new value and press Enter Entering an access time of 0 zero disables the logout function Configure mouse type The Configure mouse type menu allows you to change the mouse type for each connected computer Figure 21 Configure mouse type You should only have to change the mouse type if you un plug the mouse or change the mouse from t...

Page 36: ...ou should only have to change the keyboard type if you un plug the keyboard or change the keyboard from the auto detected type To change the keyboard type select highlight the port Computer to change the keyboard type and press the space bar to cycle through the list of all the available keyboard types Stop when the desired keyboard type is displayed The choices are PC1 PC2 PC3 ...

Page 37: ...use If your using an 8 port switch and only connecting 6 CPUs changing the maximum ports from 8 to 6 will skip computer ports 7 and 8 during the scan function To change the Maximum Ports highlight the maximum ports and press Enter to clear the field Type in the new value 1 8 and press Enter Scan time This item sets the pause time during the scan function To change the Scan time highlight the scan ...

Page 38: ...y Figure 24 Save Switch settings To save the configuration changes that have been made select highlight save from the main menu and press Enter When you press Enter a message box will display Press Enter again to save your changes or press the escape key to return to the main menu Exit Select Exit and press enter to return to normal operation ...

Page 39: ...m the unit save it and run the VNC viewer to connect to the unit directly Some operating systems may request permission to run or save the program Save the program to the location wanted and create a desktop ICON for the program The next time the RealVNC viewer is needed just click on the desktop ICON to connect After the installation is complete run the VNC viewer program and the VNC Viewer Conne...

Page 40: ...ure an encrypted link otherwise it will be un encrypted VNC Viewer Toolbar Figure 25 Error Reference source not found shows the VNC Viewer toolbar and an explanation of each toolbar tab The VNC viewer uses a two mouse cursor technique to identify if you are working on the VNC Viewer or the remote PC s desktop The local cursor is the dot and the arrow cursor is the host computers desktop When you m...

Page 41: ...rrectly to your mouse movements even after using the Re sync and calibration mouse option The mouse control dialog allows you to control the remote mouse cursor manually using a selection of buttons that you click with your local mouse Additional options also allow you to restore the settings of a mouse that has failed to operate correctly Keyboard Control This option displays a keyboard control d...

Page 42: ... automatically increased by 50 when a slow link is detected Note If the Vista Remote 2 is used with one or more KVM switches the threshold needs to be higher than 32 due to the significant amounts of noise that these switches introduce The Vista Remote 2 configuration should detect such noise and adjust the threshold accordingly Setting the Threshold manually Occasionally it can be useful to manua...

Page 43: ...t will be given access to this host location An allows all users access or a list of users separated by commas e g admin nigel andy steve 3 Enter the Hotkey KVM port keyboard command sequence to switch to the CPU port ctrl 6 enter for locations 10 or greater like port 15 the command sequence would be ctrl 1 5 enter When all needed host switching commands have been entered Save the Host Configurati...

Page 44: ...ess the Esc key The computer select window will display as shown below listing the computers connected to the Vista Remote 2 Using the up or down arrow keys select the computer port to switch to and press enter You will be immediately switched to that CPU port and the connected computer s video will display You will have complete control if your security profile permits it of that computer All fun...

Page 45: ...mouse command Ctrl O ctrl o Sends reset mouse command to currently selected CPU Will recover stuck NT mouse Send null byte Ctrl N ctrl n Used to re synchronize PS 2 mouse Identify ROM version Ctrl I ctrl i Identifies ROM version CPU must be at a command prompt word processor or text editor to receive value Keep Ctrl K ctrl k Saves current scan state and custom settings Scan time interval Ctrl Txx ...

Page 46: ...rd press and release the left Ctrl key and then type in the computer number 1 4 or 1 8 Next computer To switch to the Next computer press and release the left Ctrl key then press the plus equal key Previous computer To switch to the Previous computer press and release the left Ctrl key then press the minus underscore key Scan mode On To enable the Scan mode press and release the left Ctrl key then...

Page 47: ...he Vista Remote 2 firmware currently installed Before entering this command the selected CPU must be at a command prompt word processor or text editor so when the Vista Remote 2 switch sends the ROM revision level the result can be displayed Keep command Press and release the left Ctrl key then type K The Keep command saves all settings Mode command The Vista Remote 2 switch supports keyboard mode...

Page 48: ...gged on incorrectly five times using the Applet try logging on using the VNC Viewer If logging on using the VNC Viewer is successful the IP address will be unlocked If both the VNC viewer and Applet login is denied access remove power from the Vista Remote 2 for two to three seconds This will reset the unit and unlock the IP address If the Vista Remote 2 unit is using DHCP the previously assigned ...

Page 49: ...yboard If PS 2 type keyboard and mouse cables may be reversed Not using left control key Using numeric keypad instead of keys on top row Not releasing control key before typing in number Waiting more than 2 seconds to enter computer number Using caps lock or shift key Remotely connected using the Java applet Close the applet and connect using the VNC viewer application Wrong or missing characters ...

Page 50: ... video selected upgrade monitor Cable is defective try using cable from another computer if problem goes away cable is defective Port on Vista Remote 2 is defective try using another port on Vista Remote 2 If problem goes away port is defective Lower resolution OK but can t enter high resolution mode Video driver has not been setup for this resolution Configure the driver On screen display not syn...

Page 51: ...iner or equivalent insured and shipped to Rose Electronics Attn RA__________ 10707 Stancliff Road Houston Texas 77099 USA Technical Support If you are experiencing problems or need assistance in setting up configuring or operating your switch consult the appropriate sections of this manual If however you require additional information or assistance please contact the Rose Electronics Technical Sup...

Page 52: ...cord and connection cables clear of obstructions that might cause damage to them Use only power cords power transformer and connection cables designed for this Unit Use only a grounded three wire electrical outlet Keep objects that might damage this Unit and liquids that may spill clear from this Unit Liquids and foreign objects might come in contact with voltage points that could create a risk of...

Page 53: ... notice until you have understood the hazardous conditions and have taken appropriate steps Grounding These are Safety Class I products and have protective earthing terminals There must be an un interruptible safety earth ground from the main power source to the product s input wiring terminals power cord or supplied power cord set Whenever it is likely that the protection has been impaired discon...

Page 54: ... 150 MHz Resolution 1280 x 1024 Ethernet Link 10 100 Mbs Ethernet speed Controls All controls are performed using an on screen menu system Indicators LED s Power Chassis Electro galvanized steel black powder coated Environmental 0 45 C 32 113 F Humidity 5 80 non condensing Appendix B Part Numbers KVR 1R4UA OV 2 4 port local remote access KVR 1R8UA OV 2 8 port local remote access CAB CX0606Cnnn DB2...

Page 55: ...e screws used to mount the Unit to the mounting brackets The following general guidelines should be observed when installing your Unit into a rack a The Vista Remote 2 is designed to work in an ambient temperature of 0ο C to 45ο C 32ο F 113ο F b Do not block power supply vents or otherwise restrict airflow when rack mounting this Unit c Mechanical loading of the rack should be considered to preven...

Page 56: ...s that is allowed or denied access If a range of addresses is being specified then specify any one of the addresses within the range and use the Mask entry to indicate the size of the range See address range and mask sections The IP access control function uses a standard IP address and a net mask notation to specify both single locations and ranges of addresses In order to use this function corre...

Page 57: ...ve zeroes in the third octet then all of the fourth octet must be zeroes The permissible mask values for all octets are as follows Mask octet Binary Number of addresses encompassed 255 111111111 address 254 111111102 addresses 252 111111004 addresses 248 111110008 addresses 240 1111000016 addresses 224 1110000032 addresses 192 1100000064 addresses 128 10000000128 addresses 0 00000000256 addresses ...

Page 58: ...n any denied addresses Take care not to invoke any deny access settings that would exclude valid users 1 In the access control list click on the entry to be moved 2 Click the Up or Down buttons as appropriate To edit remove access control entries 1 In the access control list click on the appropriate entry 2 Click either the Edit or Remove button as appropriate Appendix E VNC Viewer connection opti...

Page 59: ...sed method that is mainly used for technical support issues You are recommended not to use this method Color level This section allows you to select the most appropriate color level for the speed of the connection to the Vista Remote 2 unit Where the connection speed is slow or inconsistent there will be a necessary compromise between screen response and color depth Full This mode is suitable only...

Page 60: ...een image to suit the size of the viewer window Custom Size Adjusts the server screen image according to the Width and Height settings in the adjacent fields A drop box to the right of the fields allows you to define the image size by percentage or by pixels as required Preserve Aspect Ratio When ticked maintains a consistent ratio between the horizontal and vertical dimensions of the screen image...

Page 61: ... does not currently apply to Vista Remote 2 unit Allow dynamic desktop resizing When ticked the viewer window will be automatically resized whenever the host system s screen resolution is altered Only use protocol version 3 3 This option does not apply to Vista Remote 2 unit Beep when requested to by the server When ticked your local system will beep in response to any error beeps emitted by the V...

Page 62: ...2 the security information for that Vista Remote unit is cached within this Identities tab i e the identity is known The next time that you connect to the Vista Remote 2 unit its identity is checked against the stored version If a mismatch is found between the current and the stored identities then a warning will be issued to you If an existing Vista Remote 2 unit is fully reconfigured then it wil...

Page 63: ...t they can be copied from one viewer to another Configuration File Save As Allows you to save the current settings under a new name so that they can be copied from one viewer to another Defaults Reload When clicked all connection options are returned to the default settings that are currently saved Defaults Save When clicked saves the current connection options as the default set that will be used...

Page 64: ...a second predictor cursor is not required Ctrl Alt Send F8 Send Ctrl Alt Del Sends the selected key press es to the Vista Remote 2 and the host system This is necessary because certain keys and key combinations are trapped by the VNC viewer Refresh Screen Requests data from the server for a complete redraw of the screen image not just the items that change Virtual Media This feature is not availab...

Page 65: ...or the majority of installations Preferred encoding There are three manually selectable encoding methods which are accessible when the Auto select option is un ticked ZRLE This is a highly compressed method that is best suited to slow modem connections Hextile This method offers better performance than the ZRLE when used over a high speed network because there is no need for the Vista Remote 2 uni...

Page 66: ...g for communications between the browser and the Vista Remote 2 unit 1024 bits medium security Selects the middle level of encoding for communications between the browser and the Vista Remote 2 unit 2048 bits high security Selects the highest level of encoding for communications between the browser and the Vista Remote 2 unit Misc Shared don t disconnect other viewers This feature is restricted to...

Page 67: ...se but may be used for emergency access to high resolution high frequency system screens Half width screens can be expanded to normal width using the scaling features of the viewer vesa 720 x 400 85Hz vesa 640 x 480 60Hz vesa 640 x 480 72Hz vesa 640 x 480 75Hz vesa 640 x 480 85Hz vesa 800 x 600 56Hz vesa 800 x 600 60Hz vesa 800 x 600 72Hz vesa 800 x 600 75Hz vesa 800 x 600 85Hz vesa 1024 x 768 60H...

Page 68: ...ple to use a Rate of 16 0 keys sec and a 500 millisecond delay the Rate value 7 and the Delay value 32 Add 7 32 39 To set a typematic value of 16 press the left Ctrl key type A enter 39 and then press Enter Typematic Rate Rate Keys sec Rate Value Rate keys sec Rate Value Rate Keys sec Rate Value Rate Keys se c Rate Value 30 0 0 15 0 8 7 5 16 3 7 24 26 7 1 13 3 9 6 7 17 3 3 25 24 0 2 12 0 10 6 0 18...

Page 69: ...ich have special meanings as explained below Codes with special meanings means press down the key that follows means release the key that follows means press down and release the key that follows means wait 250ms note if a number immediately follows the asterisk then the delay will equal the number in milliseconds Note Hotkey sequences are not case sensitive Creating macro sequences Hot key macro ...

Page 70: ...NOTES 64 Vista Remote 2 Installation and Operations Manual ...

Page 71: ......

Page 72: ...10707 Stancliff Road Phone 281 933 7673 Houston Texas 77099 WWW ROSE COM ...

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