SERVICE AND MAINTENANCE
RackView Sideways (21" and 24") Manual
14
Maintenance and Repair
This Unit does not contain any internal user-serviceable parts. In the event a Unit needs repair or maintenance,
you must first obtain a Return Authorization (RA) number from Rose Electronics or an authorized repair center.
This Return Authorization number must appear on the outside of the shipping container.
See Limited Warranty for more information.
When returning a Unit, it should be double-packed in the original container or equivalent, insured and shipped
to:
Rose Electronics
Attn: RA __________
10707 Stancliff Road
Houston, Texas 77099 USA
Technical Support
If you are experiencing problems, or need assistance installing your product, consult the appropriate section of
this manual. If, however, you require additional information or assistance, please contact the Rose Electronics
Technical Support Department at:
Phone: (281) 933-7673
E-mail: [email protected]
Web: www.rose.com
Technical Support hours are from: 8:00 am to 6:00 pm CST (USA), Monday through Friday.
Please report any malfunctions in the operation of this Unit or any discrepancies in this manual to the Rose
Electronics Technical Support Department.
