Roscoe Medical InTENSity Twin Stim IV, Instruction Manual, Page: 33 / 44

Roscoe Medical InTENSity Twin Stim IV
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7. TROUBLESHOOTING
Problem Possible Causes Possible Solution
The unit cannot
power on
Are the batteries
exhausted? Charge or replace the
batteries.
Are the batteries installed
correctly? Insert the batteries
observing polarity.
Stimulation weak
or cannot feel any
stimulation
Electrodes dried out or
contaminated Replace with new
electrodes
Electrodes are not securely
attached to the skin.
Reconnect the electrodes
Lead wires
Old/worn/damaged Replace with new
lead wires
Stimulation is
uncomfortable
Intensity is too high Decrease intensity.
Electrodes are too close
together Reposition the electrodes
at least 1-1∕2
"
apart.
Electrode active area size
is too small.
Replace electrodes with
ones that have an active
area no less than 25.0cm
2
(5cm*5cm).
May not be operating the
device according to the
manual.
Please check the manual
before use
Intermittent output Lead wires
Verify connection is
secure.
Turn down the intensity.
Rotate lead wires in socket
90°. If still intermittent,
replace lead wire.
If still intermittent after
replacing lead wire, a
component may have
failed. Call the repair
department.