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TROUBLESHOOTING
Problem
Probable Cause(s)
Suggested Remedy
Machine has overheated and
internal thermal fuse is blown
Contact nearest Service Center
for repair
Machine is not turned on
Ensure Main Power Switch is on
Machine is in Standby mode
Press Standby Button on The Remote
Control Panel. Red Power Indicator
light on the Remote Control Panel
will illuminate.
No power at AC cable inlet
Check to make sure machine is
plugged in properly. Check the
circuit breaker.
Check DMX cables and connections
Machine will not produce
fog when Fog Button
is pressed
Machine not turned on
Fog output is weak
Machine does not
heat up
Main fuse is blown
Contact nearest Service Center
for repair
Ensure Main Power Switch is on
Machine not at
operating temperature
Wait 7-10 minutes until green
Ready Indicator light illuminates
Fog level set to zero
Rotate Fog Level Knob clockwise
Fog output control is too low
Rotate the Fog Level Knob clockwise
or set DMX level between 11%-100%
Fluid filter above fluid line
Ensure filter is submerged
Machine requires priming
See the Priming the System section
of the manual
Heat exchanger is clogged
Contact nearest Service Center
for repair
Machine produces fog intermittently
when fog button is not pressed
Timer is engaged
Turn timers off by pressing Timer
Button. Green Timer Indicator light
should not be illuminated.
Machine works via the Remote
Control Panel, but not from DMX
DMX address setting incorrect
Check DMX address and make sure
to press the “Set” button on the DMX
Panel after the proper address has
been dialed-in
Poor DMX connection
Incorrect channel patch at console
Review console patch
DMX level is not high enough.
0-10% = no activity.
Raise the DMX level to 11%-100%.
Review the chart in the DMX
Operation section of the manual.
Output level on the Remote
Control Panel is higher than the
output level received via DMX
Machine observes “highest takes
precedence” logic. Rotate the Fog
Level Knob on the Remote Control
Panel counter-clockwise to zero.
DMX causes machine to
respond eratically
DMX interference due to
non-terminated signal
Insert a DMX Terminator (not includ-
ed) into the DMX-OUT port on the
back of the machine.
Additional help and information can be found on our website at www.rosco.com or by contacting
Rosco or your local Rosco dealer.
