ROOTS Jet E 130, Operator'S Manual, Page: 6 / 15

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CUSTOMER SUPPORT SYSTEM (CSS)
RMCL has a dedicated CSS Team to ensure prompt after sales service support. One call solution for
all your complaints/concerns. Register your complaint or concern through the below toll free
number for hassle free support. The customer support executive registers your complaint/concern
and will keep you updated on the progress ensuring prompt closure.
Toll Free Number:
1800 41 99 77 9
Our timings (Monday to Saturday):
8:00 am to 7:00 pm
CUSTOMER SUPPORT SYSTEM
ANNUAL MAINTENANCE CONTRACT
Customer Support System Process
Customer CSS Executive
Engineer
Site Location
AMC or Annual Maintenance Contract is a professional and timely maintenance cover offered by
RMCL to its customers. AMC takes care of scheduled and preventive maintenance services.
Equipment under AMC qualifies for agreed scheduled visits during the contract.
Advantages of AMC:
þ
Pan India network presence.
þ
Maximum equipment uptime.
þ
Focus on your business while we take care of your equipment.
þ
Well trained engineers to take care of the equipment.
þ
System driven scheduled periodic maintenance.
þ
Genuine spare parts.
þ
Toll free number assistance for breakdown.
AMC