Rollplay 24V Wave Catcher W301 Owner'S Manual And Assembly Instructions Download Page 19 | Manualshive

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Rollplay 24V Wave Catcher W301 Owner'S Manual And Assembly Instructions Download Page 19

19

Troubleshooting Guide

Problem

Potential Cause

Solution

Scooter does not run

Battery is low

Recharge the battery
Restart the scooter

Thermal fuse tripped
Loose wires or loose
connectors
Battery is dead

Contact Customer Service

Electrical system is
damaged

Contact Customer Service

Contact Customer Service

Contact Customer Service

Motor is damaged

Contact Customer Service

Scooter only runs for a
short time

Undercharged battery

Overcharged battery

Never charge the battery for
more than 12 hours

Battery is old

Contact Customer Service for
a replacement battery.

Scooter runs slowly

Battery is not fully

charged

Ensure a secure connection
when the battery is recharging

Battery is old

Contact Customer Service

Too much weight on
scooter

Reduce weight on scooter,
weight should not exceed
65kg (143 lb)

Harsh conditions

Operate the scooter on level
ground and safe surfaces

Completely read through the manual and troubleshooting guide before
contacting Customer Service.

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Summary of Contents for 24V Wave Catcher W301

Page 1: ...s Made in China Styles and colors may vary Do not return to store Visit us online at www rollplay com for assistance and replacement parts 24V Wave Catcher IMPORTANT Save this manual with your sales receipt NOTE The unit must be traveling at least 3 mph 5 km h before motor will engage Kick to start until you reach at least 3 mph 5 km h then press a push button throttle on the handlebar to engage t...

Page 2: ...ing this Rollplay scooter We hope the rider enjoys it for miles to come Please read this instruction guide carefully before assembling and operating the scooter Please contact Rollplay Customer Service with any questions Keep your sales receipt and register your product at www rollplay com Have your model number and serial number ready before calling Please have proof of purchase Hours 9 AM 5 PM C...

Page 3: ...embly and safe operation of the scooter BEFORE RETURNING YOUR PRODUCT TO THE STORE CONTACT ROLLPLAY WITH QUESTIONS E mail Customer Service if you need assistance or replacement parts Please have your model number and serial number ready before calling Keep your sales receipt and register your product at www rollplay com as we will require proof of purchase customerservice rollplay com Failure to r...

Page 4: ...9 Assemble the Brake 11 Adjust the Handlebar 12 Folding Instructions 13 Operating Instructions 14 Rear Wheel Bracket Adjustment 15 Maintenance 17 General Care 18 Troubleshooting Guide 19 FCC Information 21 Service and Repairs 22 Warranty 23 Product Registration 24 Pre ride Checklist 16 Repair and Maintenance 20 ...

Page 5: ...axle guards chain guards or other covers or guards supplied by the manufacture are in place and in good condition The owner shall allow the use and operation of the unit only after a demonstration that such operators can understand and operate all components of the unit before use Operators shall adhere to all of the manufacturer s recommendations and instructions as well as comply with all local ...

Page 6: ...ectric shock Please wear reflective armbands or a reflective vest for safety Battery charger electric wire plug enclosure and other parts should be periodically checked for damage if damage is found discontinue use until repaired IMPORTANT Before using the scooter for the first time the battery must be charged for a full 12 hours To prevent any battery leakage heat or fire please pay attention to ...

Page 7: ... battery compartment 8 Control Board located in deck 9 Manual 10 Charger 9 10 1 2 3 7 4 5 6 8 11 12 13 14 11 Wrench 12 Internal Hex Screws x2 13 Screws x2 14 Blister Pack NOTE Allow 12 hours for initial battery charge Follow the few short assembly steps on the following pages to get your Wave Catcher ready ...

Page 8: ... charging is complete and the charger light turns green 5 Remove the charger connector from the charging port 1 B A 1 Ensure the scooter is stopped and turned off 2 Unlock and remove the battery compartment cover located underneath the deck 3 Locate the yellow battery connector A that attaches directly to the battery 4 Connect the yellow battery connector A to the yellow battery charger connector ...

Page 9: ...e sure that the handlebar is securely locked in the upright position prior to riding WARNING Keep fingers clear of the folding mechanism when folding or unfolding the scooter Always make sure the handle is fully secure in the upright position prior to riding The scooter does not lock in the folding position use caution handling the scooter while it is folded For a video demonstration of the foldin...

Page 10: ...side the handlebar 1 and gently slide the wires into the handlebar 3 Insert the handlebar into place on the handlebar shaft 4 Insert the screws 12 into the holes on the handlebar 5 Use the wrench 11 to tighten the screws 1 11 12 Handlebar Shaft Handlebar NOTE Before each use check the condition of the handlebar Tighten the screws around the handlebar lock when the handlebar is loose ...

Page 11: ...al over the holes on the brake connector The metal bracket should tuck into the plastic piece 2 Insert the screws 13 into the holes on the brake connector 3 Use a screwdriver to tighten the screws Brake Pedal Brake Connector Assemble the Brake 13 ...

Page 12: ... handlebar lock push the pin into the handlebar 2 Push down or pull up the handlebar to the next position until it clicks into place 3 Lock the handlebar lock Handlebar Lock Pin NOTE There are two handlebar height positions to choose from ...

Page 13: ...ly collapse the front bar down to fold WARNING Keep fingers clear of the folding mechanism when folding or unfolding the scooter Always make sure the handle is fully secure in the upright position prior to riding The scooter does not lock in the folding position use caution handling the scooter while it is folded For a video demonstration of the folding mechanism please visit our website www rollp...

Page 14: ...e the motor will engage 5 To stop release the throttle and press down on the foot brake on the back of the deck Practice applying various pressures to the brakes at various speeds in an open area free of obstructions prior to riding around others NOTE The scooter is designed to cut power to the motor when the foot brake is applied Speed Adjustment Press the Speed Button to adjust the maximum speed...

Page 15: ...stable for the rider it is recommended to check the rear wheels bracket It can be adjusted by tightening the nut to increase stability If the scooter feels too rigid and difficult to turn slightly loosening the nut will improve the scooter reactivity NOTE The nut may become loose overtime which may cause instability Please check and adjust periodically Rear Wheel Bracket Adjustment Tighten Loosen ...

Page 16: ...be any unusual rattles or sounds from loose parts or broken components If the product is damaged do not ride Proper Riding Attire Always wear proper protective equipment such as an approved safety helmet with chin strap securely buckled elbow pads and kneepads A helmet may be legally required by local law or regulation in your area A long sleeved shirt and long pants are recommended Always wear cl...

Page 17: ...f the battery and charger then plug the charger into a 120V AC outlet It is normal for the charger to heat slightly If the charger rises above 65 C 149 F disconnect the charger and call Customer Service for assistance Keep the charger away from water or excessive moisture to prevent short circuiting Do not charge the battery with any other charger Do not attempt to recharge non rechargeable batter...

Page 18: ... contact Customer Service for replacement parts See Service and Repairs on Page 22 for more information DO NOT operate the scooter if there are any damaged parts Carefully clean the scooter with a damp cloth and mild soap Do not get water in or near any electrical parts Do not wash the scooter with a hose Store the scooter indoors or use a tarp to cover it Keep away f rom stoves heaters or other s...

Page 19: ...only runs for a short time Undercharged battery Overcharged battery Never charge the battery for more than 12 hours Battery is old Contact Customer Service for a replacement battery Scooter runs slowly Battery is not fully charged Ensure a secure connection when the battery is recharging Battery is old Contact Customer Service Too much weight on scooter Reduce weight on scooter weight should not e...

Page 20: ...turn exhausted batteries to a federal or state approved lithium ion battery recycler Charger The charger supplied with the scooter should be regularly examined for damage to the cord plug enclosure and other parts In the event of such damage the product must not be charged until it has been repaired or replaced Use ONLY with the recommended charger Wheels and Bearings Under normal circumstances an...

Page 21: ...dance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the fo...

Page 22: ... rollplay com Or contact us at Phone 1 888 982 9309 Email customerservice rollplay com Web www rollplay com Hours 9 AM 5 PM CST Monday Friday For a list of available replacement parts please visit www rollplay com Service and Repairs Before returning to the store contact Rollplay with questions ...

Page 23: ...cts in materials or workmanship Evidence of any attempt at consumer repair will void this warranty This warranty does not cover and is not intended to exclude any liability on the part of Rollplay whether under this warranty or implied by law for any indirect or consequential damages for breach of warranty Some states may not allow the exclusion or limitation so this limitation may not apply to yo...

Page 24: ...n First Name Last Name Title Address City State Zip Code Email Phone Date of Purchase The following product information is on the cover of the owner s manual Product Name Model Number Serial Number Place of Purchase Product Registration Questions or comments Contact us at www rollplay com or 1 888 982 9309 Rollplay Products 1131 W Blackhawk St Second Floor Chicago IL 60642 com ...

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