Roland SolJet SJ-500, User Manual

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What to Do If...
During printing, was the front cover opened (executing an emergency stop) or the [PAUSE] key
pressed?
If operation is stopped or paused while printing is in progress, the quality of the image before and after the interruption may differ. It is a
good idea to avoid pausing operation while printing is in progress whenever possible.
Is thick material in use, or does the surface of the material rub against the printing heads?
If material feed is not smooth because the material catches on the head, then adjust the height of the printing heads (see "User's Refer-
ence -- Adjusting the Height of the Printing Head").
When the height of the printing head has been adjusted, it is necessary to perform bidirectional correction (only when the printing
direction for [PRINT MODE] has been set to [BI-DIRECTION]). For more information about bidirectional correction, see "User's
Reference -- Making Corrections for Printing -- Bidirectional Correction."
If the type of material was changed, was feed correction performed?
Correcting the amount of feed improves the dot-positioning accuracy in the feed direction, which can help enhance image quality.
If the type of material was changed, refer to "User's Reference -- Making Corrections for Printing -- Feed Correction" and perform
correction for feed.
Printing goes beyond the loaded material
Is [SHEET TYPE] set to [CLEAR]?
When [SHEET TYPE] has been set to [CLEAR], no detection of the material width is performed when material is loaded (printable
width set to maximum).
If transparent material has been loaded, specify a printing area that matches the actual material width (see "User's Reference -- Printing at
the Desired Location -- Setting the printing area in the left-right direction (the direction of carriage movement)").
If opaque material has been loaded, set [SHEET TYPE] to [OPAQUE].
Is the reflective tape dirty?
If the reflective tape becomes soiled, the width of the material cannot be detected correctly.
If the tape becomes dirty, wipe gently with a cloth moistened with water.
Has the material been loaded at an angle?
If the loaded material is not straight, it may extend outside the printing area.
Refer to "Setup for Printing -- 1 Loading the Material" and load the material correctly.
Has the printing area been set to fill the material entirely?
When setting the printing area in the left-right direction (the direction of carriage movement) at the [PRINT AREA] menu, leave a
margin on either side. If the printing area is set to extend all the way to the left right and right edges, a small amount of misalignment
may result in printing beyond the edge of the material.
Material feed is not smooth (slippage occurs)
Is thick material being used?
If the surface of the material rubs against the printing heads and smooth feed is impossible, then adjust the height of the printing heads
(see "User's Reference -- Adjusting the Height of the Printing Head").
When the height of the printing head has been adjusted, it is necessary to perform bidirectional correction (only when the printing
direction for [PRINT QUALITY] has been set to [BI-DIRECTION]). For more information about bidirectional correction, see "User's
Reference -- Making Corrections for Printing -- Bidirectional Correction."
If using sheet material, does the loaded material contact areas such as the stand's media flange?
If the sheet material contacts the media flange or the like at the back of the unit, shift the retainer to a location where the material doesn't
make contact.
If the material touches an obstruction while printing is in progress, normal material feed is not performed, and image quality may suffer
or the material may jam.
Is the sheet material loaded at an angle? Are the left and right edges of the material not straight?
If the material is loaded at an angle or if the left and right sides of the material are not cut straight, the location of the edges may shift as
feed is carried out. This may cause the material to rub against the inner side of the machine or be displaced from the printing area.
Is the roll material loaded correctly?
If the roll material is not loaded correctly, the material may come loose or advance at an angle. Refer to "Setup for Printing -- 1 Loading
the Material" and load the material correctly.