115
Troubleshooting
Appendices
Troubleshooting
If you suspect a malfunction, please read this section first.
Power does not turn on
Problem
Cause
Action
Page
When you press the [Power] switch, the
power doesn’t come on
AC adaptor is not connected correctly.
Connect the AC adaptor is correctly.
Problems with the screen display
Problem
Cause
Action
Page
Nothing appears on screen
The ATELIER uses a liquid-crystal screen, so
text may not be displayed when the ambient
temperature is below freezing.
This is not a malfunction.
- - -
It appears as though there are vertical
stripes in the screen
This is due to the nature of a liquid crystal display,
and is not a malfunction.
This is not a malfunction.
- - -
Lyrics are not indicated properly in the
display
With some music files, the lyrics cannot be
displayed correctly.
This is not a malfunction.
- - -
A button was pressed while the lyrics were being
shown in the display.
During the display of lyrics, you could be taken to
a different screen if you press a button.
If you want to have the lyrics be displayed again,
Press the [Rec] button
- - -
No sound is heard
Problem
Cause
Action
Page
The device connected to the Input jack is
not loud enough
Could you be using a connection cable that
contains a resistor?
When connection cables with resistors are used,
the volume level of equipment connected to the
Input jacks may be low.
If this happens, use connection cables that do not
contain resistors.
- - -
Noise is heard in the sound
If there is a cell phone nearby, you may hear
noise from the ATELIER when an incoming call or
outgoing call occurs, or during a conversation.
Keep the cell phone as far away as possible, or turn
off its power.
- - -
No sound is heard
The [Master Volume] knob is set too low.
Turn the [Master Volume] knob toward “Max.”
Headphones or speakers are not connected.
The ATELIER does not have built-in speakers.
Connect headphones or speakers.
The volume is set too low on the Level [ ] [ ]
buttons.
Press the Level [ ] [ ] buttons to raise the
volume.
The volume is set too low on the Expression Pedal.
Advance the expression pedal.
You do not have a Voice selected.
Voices that have their button indicator lit can be
played.
Press a voice button to select a voice.
No sound is heard
(when external devices are connected)
The power of the connected external devices is
not turned on.
Use the correct procedure to turn on the power of
the connected external devices.
No sound is heard (by the Lower keyboard)
Drums/SFX are selected for the Lower keyboard,
but you are playing a key to which no drum sound
is assigned.
Turn the Drums/SFX off or play keys to which
drums sounds are assigned.
The Lower keyboard will not produce sound while
an Intro or Ending is being played.
This is not a malfunction.
- - -
There is no sound from the twelve keys at
the right of the lower keyboard
The Visual Control function is set MIDI VISUAL
CONTROL 2 or V-LINK 2.
When Visual Control setting is MIDI VISUAL
CONTROL 2 or V-LINK 2, the group of twelve keys
starting at the very right of the lower keyboard are
used for controlling video images.
Therefore, no sounds are played even when you
press these keys.
Turn the Visual Control function off, or select
MIDI VISUAL CONTROL 1 or V-LINK 1 for the Visual
Control function.
Can’t hear the 1’ harmonic bar
Percussion [2 2/3’] button or Percussion [4’] button
is turned on.
If Percussion [2 2/3’] button or Percussion [4’]
button is on, the sound of the 1’ harmonic bar will
not be heard.
This is not a malfunction.
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