www.rojaflex.com
17
The motor does not stop automatically during
adjustment work and test run.
Possible cause 1:
• The adapter has slipped off the race on the motor head.
Solution 1:
• Check that the adapter sits flush in front of the motor head and is
fully inserted in the shutter shaft.
• Push the adapter flush in front of the motor head and push the roller
shutter shaft completely onto the adapter.
• Reset end points.
Possible cause 2:
• Roller capsule is not fixed or roller shutter shaft is too short.
Solution 2:
• Fix roller capsule or insert suitable roller shutter shaft.
The motor moves in the wrong direction at the push of
a button.
Cause:
• Black and brown wires (UP/DOWN) incorrectly connected.
Solution:
• Change the direction of rotation of the motor and wires brown and
black
(UP/DOWN) against each other (see page 13).
The motor stops or does not start during adjustment
work or normal operation.
Possible Cause:
• Thermal protection has addressed.
Solution:
• Allow engine to cool for approx. 20 minutes.
The roller shutter stops when raised - motor hums
Possible Cause:
• Obstacle in the running track / Obstacle on the roller shutter curtain
(contamination / icing etc.).
Solution:
• Remove the obstacle. Release the roller shutter in the downward
direction.
Troubleshooting / FAQ