Rockwell RG8259.9, Manual

Page: 15 / 16

15
18V POLE HEDGE TRIMMER EN
TROUBLESHOOTING
The following chart lists problem symptoms, possible causes and corrective action, if your pole hedge trimmer
does not operate properly. If these do not identify and correct the problem, contact your service agent.
WARNING! Always switch the product off, disconnect it from power supply and let the product cool down
before performing inspection, maintenance and cleaning work!
Problem Possible Cause Corrective Action
Pole hedge trimmer
does not
operate
Battery discharged Recharge battery; also see “Charging
The Battery Pack”
Battery not fully connected Ensure the battery pack release button is
fully locked
Machine head not assembled correctly to
the pole
Check to see if the machine head and
the pole are assembled in place. Follow
step 2 in TO ASSEMBLE THE POLE.
Pole hedge trimmer
operates
intermittently
Internal wiring damaged Contact Helpline
On/Off switch defective
Motor runs but blades
remain stationary
Internal fault Contact Helpline
Cutting blade hot Cutting blade dull Have blade sharpened
Cutting blade is damaged Have blade inspected/overhauled
Too much friction, due to lack of lubricant Apply lubricant spray
Cutting time per battery
charge too low
Too much friction, due to lack of lubricant Apply lubricant spray
Blade needs cleaning Clean blade
Battery not fully charged Recharge battery; also see “Charging
The Battery”
The blades are running
slow
Battery discharged Recharge battery; also see “Charging
The Battery”
Battery stored outside of battery
temperature
Allow battery to warm naturally to room
temperature (within battery operating
temperature 10–45 ℃)
Battery charge
indicator(a)
does not light up
Mains plug of battery charger not plugged
in (properly)
Insert mains plug (fully) into the socket
outlet
Socket outlet, mains cable or battery
charger defective
Contact Service Agent
Positec Australia Pty Limited
10 Corporate Blvd Bayswater , VIC 3153, Australia