20
TROUBLE SHOOTING
PROBLEM
SOLUTION
No Power
Remote control does
not work
Low or no sound
Inferior sound quality
or distortion
Settings reset when
unit is powered off
Weak radio signal
Improper CD/DVD/
USB/SD playback
SD card unreadable
Bluetooth pairing
fails
Check fuses. Ensure they are not blown and that they are of the correct
amperage and type.
Adjust voltage.
Reset the system by pressing the reset key.
Check battery. Ensure that it is the proper battery type and that it is new.
Make sure the battery is installed properly.
Check all connections.
Check the volume settings. Check the Balance setting. Make sure it is
centered.
Make sure speakers and cables are in good working order.
Use high quality CDs and DVDs.
Check that speaker impedances match those of the head unit.
Check speaker connections.
Check and reconnect ACC and B+ cables in wiring harness.
Check all antenna connections.
Check LOC status. Turn off if necessary
Check CD/DVD for cracks or scratches.
Check USB flash drive/SD card for damage.
Media files may be corrupted or may not be in proper format.
Check SD card for damage.
Due to system limitations and compatibility issues, not all SD cards can
be read by the system.
Check to see that both devices are turned on and that your Blue-
tooth device is discoverable.
Turn both devices off and then on again.
Make sure you’ve selected the proper source.
Make sure that the Bluetooth device is within 5 feet of the unit.
Make sure that the unit is not paired to a previously paired device.
FUSE REPLACEMENT: If the fuse blows, check the power connection and replace the
fuse. If the fuse blows again, there may be an internal malfunction. In this case consult
your local installer or call our technical help line at 1-646-758-0144, Monday through
Friday, 9am to 5pm EST.
MAINTENANCE
