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Troubleshooting
If your devices are not recharging from Rockpower 1300, follow these steps:
1. Ensure the output port has been turned on. The green LED light on
the power button should be lit up.
2. Check the Battery Display. If it is at 20% or below, charge it.
3. Verify your device is suitable for use with the Rockpower 1300:
All of the output ports have their own max power capacity. Check the
Tech Specs to ensure your device is compatible.
Check the LCD Display for warning icons:
OVERLOAD WARNING: Power draw exceeds port' s maximum allowance,
indicated by red light in the port's button. You need to remove the
device in corresponding port first, and then press the button of the
port to recover.
TEMPERATURE WARNING: The power station gets over-heating,
allow it to cool. and then press the Main Power button to recover.
Do not short-circuit the unit. To avoid short-circuiting, keep the unit
away from all metal objects (e.g. coins, hair-pins, keys, etc.).
Do not heat the unit, or dispose of it in fire, water or other liquids.
Keep away from high temperatures. Do not expose the unit to direct
sunlight.
Keep away from high humidity, dusty places.
Do not disassemble or reassemble this unit.
Do not drop, place heavy objects on, or allow strong impact to this unit.
This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person responsible
for their safety.
Children should be supervised to ensure that they do not play with
the appliance.
Do not cover the device with towels, clothing and other item.
Use the unit properly to avoid electronic shock.
Please deal with scrap products in accordance with the regulations,
do not treat the built-in battery as a household garbage, so as not to
cause the explosion and pollution.
The product is only used for emergency power station, it can not
replace the standard DC or AC power of household appliances or
digital products.
What type of battery is in a Rockpower 1300?
Rockpower 1300 contains a battery pack which consists of an array
of LiFePO4 battery cells with high energy density.
Can I charge Rockpower 1300 while supplying power at the same time?
When Rockpower 1300 is in recharging, the USB and DC 12V output
ports are workable; but the AC output is shut down at this period.
How long does it take to fully charge the Rockpower 1300 through AC
adapter and USB-C together?
In this condition, it takes around 7.5 hours to be fully charged.
How do I know if my device will work with the Rockpower 1300?
You'll need to determine the amount of power your device requires.
This may require some research on your end, a good internet search or
examining the user guide for your device should suffice. To be compatible
with the Rockpower 1300, you should use devices that require less
than 1300W.
Security And Maintenance
Frequently Asked Questions
