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Appendix V. Troubleshooting
Problem
Possible Reason / Solution
A faint noise is heard when turning the power on
or off.
This is normal and nothing to worry about.
After turning the power on to the keyboard there
was no sound when the keys were pressed.
Check the master volume is set to the correct
volume. Check that headphones or any other
equipment are not plugged into the keyboard as
these will cause the built-in speaker system to
cut off automatically.
Sound is distorted or interrupted and the
keyboard is not working properly.
Use of incorrect power adapter. Use the power
adapter supplied or the batteries may need
replacing.
There is a slight difference in timbre of some
notes.
This is normal and is caused by the many
different voice sampling ranges of the keyboard.
When using the sustain function some tones
have long sustain and some short sustain.
This is normal. The best length of sustain for
different tones has been pre-set.
The main volume or mixer volume is not right.
Check that the main (master) volume and mixer
volume are set correctly. Note that the main
volume also affects the mixer volume.
In SYNC mode the auto accompaniment does
not start.
Check to make sure that you are playing a note
from the first 19 keys on the left hand side of the
keyboard to start the accompaniment.
The pitch of the note is not correct
Check that the transpose is set to 00.
