13
SiriusXM
Check Antenna
The radio has detected a fault with
the SiriusXM antenna. The antenna
cable may be either disconnected or
damaged.
Verify that the antenna cable is connected to the SiriusXM
Connect Tuner
Inspect the antenna cable for damage and kinks. Replace the
antenna if the cable is damaged.
SiriusXM products are available at your local car audio
retailer or online at www.shop.siriusxm.com
Check Tuner
The radio is having difficulty com-
municating with the SiriusXM Connect
Tuner. The tuner may be disconnected
or damaged.
Verify that the SiriusXM Connect Tuner cable is securely
connected to the radio
No Signal
The SiriusXM Connect Tuner is having
difficulty receiving the SiriusXM satel-
lite signal.
Verify that your vehicle is outdoors with a clear view of the
sky.
Verify that the SiriusXM magnetic mount antenna is mounted
on a metal surface on the outside of the vehicle.
Move the SiriusXM antenna away from any obstructions.
Inspect the antenna cable for damage and kinks.
Consult the SiriusXM Connect Tuner installation manual
for more information on antenna installation. Replace the
antenna if the cable is damaged. SiriusXM products are
available at your local car audio retailer or online at www.
shop.siriusxm.com.
Subscription Updated
The radio has detected a change in your
SiriusXM subscription status. Press the
encoder button to clear the message.
Visit www.siriusxm.com or call 866-635-2349 in the USA or
877-438-9677 in Canada if you have questions about your
subscription.
Channel Not Available
The channel that you have requested
is not a valid SiriusXM channel or the
channel that you were listening to is no
longer available. You may also see this
message briefly when first connecting a
new SiriusXM Connect Tuner.
Visit www.siriusxm.com for more information about the
SiriusXM channel lineup.
Channel Not Subscribed
The channel that you have requested
is not included in your SiriusXM
subscription package or the channel
that you were listening to is no longer
included in your SiriusXM subscription
package.
Visit www.siriusxm.com or call 866-635-2349 in the USA
or 877-438-9677 in Canada if you have questions about
your subscription package or would like to subscribe to this
channel.
Channel Locked
The channel that you have requested is Locked by the radio Parental Control feature. See page 10 for
more information on the Parental Control feature and how to access locked channels.
Troubleshooting
