Robustel GoRugged M1000 UP User Guide
RT_UG_M1000 UP_v.1.1.1
07.10.2015
37 / 39
4.2.2
The modem keep rebooting all the time:
Please make sure you have inserted the SIM card.
4.2.3
Receiving “No Carrier” Message
If the modem returns a “No Carrier” message upon an attempted call (voice or data), then refer to the table below
for possible causes and solutions.
If the modem returns…
Then ask…
Action…
“No Carrier”
Is the received signal strong enough?
Use “AT+CSQ” to check RSSI, please check
Signal Strength Indication
.
Is the antenna properly connected?
Refer to section
2.5
“No Carrier” (when trying to
issue a voice communication)
Is
the
semicolon
(;)
entered
immediately after the phone number
in the AT command?
Ensure that the semicolon (;) is entered
immediately after the phone number in the
AT command.
e.g. ATD123456;
“No Carrier” (when trying to
issue a data communication)
Is the SIM card configured for data /
fax calls?
Configure the SIM card for data / fax calls
(Ask your network provider if necessary).
Is the selected bearer type supported
by the called party?
Ensure that the selected bearer type is
supported by the called party.
Is the selected bearer type supported
by the network?
Ensure that the selected bearer type is
supported by the network.
If no success, try bearer select type by AT
command: AT+CBST=0,0,3
Signal Strength Indication
Value of received signal strength indication (RSSI)
Interpretation of the received signal strength
0 to 12
Insufficient or weak
13 to 19
Average
20 to 31
Good
99
No signal
4.3
Terms and Abbreviations
Abbreviations
Description
AC
Alternating Current
APN
Access Point Name of GPRS Service Provider Network
CE
Conformité Européene (European Conformity)
CHAP
Challenge Handshake Authentication Protocol
CSD
Circuit Switched Data
