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Robustel GoRugged M1000 UP User Guide 

 

 
RT_UG_M1000 UP_v.1.1.1 

07.10.2015 

2 / 39 

Important Notice 

Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data 
may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare 
when wireless devices such as the modem is used in a normal manner with a well-constructed network, the modem 
should not be used in situations where failure to transmit or receive data could result in damage of any kind to the 
user or any other party, including but not limited to personal injury, death, or loss of property. Robustel accepts no 
responsibility  for  damages  of  any  kind  resulting  from  delays  or  errors  in  data  transmitted  or  received  using  the 
modem, or for failure of the modem to transmit or receive such data. 

 
 
 

Safety Precautions 

General 

 

The modem generates radio frequency (RF) power. When using the modem, care must be taken on safety issues 
related to RF interference as well as regulations of RF equipment. 

 

Do  not  use  your  modem  in  aircraft,  hospitals,  petrol  stations  or  in  places  where  using  CELLULAR  products  is 
prohibited. 

 

Be  sure that the modem will not be  interfering with nearby equipment. For example: pacemakers or medical 
equipment.  The  antenna  of  the  modem  should  be  away  from computers,  office  equipment,  home  appliance, 
etc. 

 

An external antenna must be connected to the modem for proper operation. Only uses approved antenna with 
the modem. Please contact authorized distributor on finding an approved antenna. 

 

Always keep the antenna with minimum safety distance of 20 cm or more from human body. Do not put the 
antenna inside metallic box, containers, etc. 

Note

: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. 

Modem may be used at this time. 

 
 

Using the modem in vehicle 

 

Check for any regulation or law authorizing the use of cellular devices in vehicle in your country before installing 
the modem. 

 

The driver or operator of any vehicle should not operate the modem while driving. 

 

Install  the  modem  by  qualified  personnel.  Consult  your  vehicle  distributor  for  any  possible  interference  of 
electronic parts by the modem. 

 

The  modem  should  be  connected  to  the  vehicle’s  supply  system  by  using  a  fuse-protected  terminal  in  the 
vehicle’s fuse box. 

 

Be  careful  when  the  modem  is  powered  by  the  vehicle’s  main  battery.  The  battery  may  be  drained  after 
extended period. 

Protecting your modem 

 

To ensure error-free usage, please install and operate your modem with care. Do remember the following: 

 

Do not expose the modem to extreme conditions such as high humidity/rain, high temperatures, direct sunlight, 
caustic / harsh chemicals, dust, or water. 

 

Do  not  try  to  disassemble  or  modify  the  modem.  There  is  no  user  serviceable  part  inside  and  the  warranty 
would be void. 

Summary of Contents for GoRugged M1000 UP

Page 1: ...Robustel GoRugged M1000 UP Industrial Cellular USB Modem for 2G 3G 4G Networks User Guide Document Name User Guide Date 2015 10 07 Status Confidential Doc ID RT_UG_M1000 UP_v 1 1 1 www robustel com...

Page 2: ...trade names mentioned in this document are the property of their respective holders Disclaimer No part of this document may be reproduced in any form without the written permission of the copyright o...

Page 3: ...mputers office equipment home appliance etc An external antenna must be connected to the modem for proper operation Only uses approved antenna with the modem Please contact authorized distributor on f...

Page 4: ...e modem Do not use the modem under extreme vibrating conditions Do not pull the antenna or power supply cable Attach detach by holding the connector Connect the modem only according to the instruction...

Page 5: ...Information Products ACPEIP the EPUP i e Environmental Protection Use Period of this product is 20 years as per the symbol shown here unless otherwise marked The EPUP is valid only as long as the prod...

Page 6: ...previous versions Release Date Firmware Version Doc Version Details 2014 01 17 1 0 0 V1 0 0 First Release 2014 05 13 1 0 0 V1 1 0 Update Section LED Indicator device pictures Safety Precautions Regul...

Page 7: ...1 AT command Set 15 3 1 1 Install USB driver 15 3 1 2 Start SecureCRT 19 3 1 3 AT Command Examples 20 3 2 CSD Connection 21 3 2 1 Overview 21 3 2 2 Establishing a CSD Connection 21 3 2 3 Answering a...

Page 8: ...formances of 3G and 4G high speed networks LTE downlink uplink up to 100 50 Mbps Antenna diversity for improved fringe performance optional Comprehensive SDK and enabling drivers for Linux and Windows...

Page 9: ...items are missing or damaged Optional accessories can be purchased separately SMA antenna Stubby antenna or Magnet antenna optional The number of SMA antenna depend on the model of M1000 UP more deta...

Page 10: ...of antenna interface 2G GSM 1 3G HSDPA 1 3G HSPA 2 4G LTE 2 USB Interface Number of Ports 1 x mini USB Female Speed USB 2 0 High Speed 480 Mbit s ESD Protection 15KV GPS optional for M1000 UP3P and M...

Page 11: ...S EDGE GPRS LTE 800 900 1800 2100 2600 MHz DL UL up to 100 50 Mbps UMTS 900 2100 MHz GSM 900 1800 1900 MHz 25 to 60 C 5 to 95 RH M1000 UP3P HSPA UMTS EDGE GPRS UMTS 850 900 1900 2100 MHz DL UL 14 4 5...

Page 12: ...us Description RUN Green On M1000 UP is powered up Off M1000 UP is powered off Status Green On The current network is connected Note only effective on 3G or 4G module if some 3G or 4G modules don t su...

Page 13: ...eiving data you should use power input interface for power supply please check section 2 8 2 4 Install SIM Card Be sure to insert a SIM card before you use the modem Note A SIM card set with PIN code...

Page 14: ...antenna is within correct frequency range as your GSM GPRS UMTS HSPA operator with impedance of 50ohm and connector is screwed tightly 2 6 Connect the Modem to External Device User can use the USB ca...

Page 15: ...modem on a DIN rail with 3 pcs of M3 screws and then hang the DIN Rail on the holder You need to choose a standard holder 2 8 Power Supply The power supply range is 6 to 26 VDC Note Please take care...

Page 16: ...can operate and configure M1000 UP via AT commands through mini USB port This chapter will introduce how to install USB driver and AT command examples while configuring M1000 UP 3 1 1 Install USB dri...

Page 17: ...Robustel GoRugged M1000 UP User Guide RT_UG_M1000 UP_v 1 1 1 07 10 2015 16 39 2 Right click to enter Properties and then click Update Driver 3 Click Browse my computer for driver software...

Page 18: ...RT_UG_M1000 UP_v 1 1 1 07 10 2015 17 39 4 Click Browse to locate to position of the USB driver you can find out relevant USB driver in the CD then click Next 5 After succeeding to install the USB driv...

Page 19: ...t which binds to the USB interface of M1000 UP will open after USB driver has been installed Please check Device Manager Modems 7 Select the USB modem and right click to enter Properties In tab Modem...

Page 20: ...1 2 Start SecureCRT We can enter AT commands to configure M1000 UP from serial software such as secureCRT you can download this software via link https app box com s arkn6xk1asgs1myvuuie 1 Double cli...

Page 21: ...stry standard line oriented command language used to communicate with the modem Followings are examples of some AT commands Please refer to the AT command guide for a full description Description AT c...

Page 22: ...access remote devices by CSD is often more convenient than installing cables and data lines Data collection and monitoring will be more flexible since CSD can be used for applications that are hard t...

Page 23: ...to be replaced by the character E g you would type ATD 86123456 in which 86 is the country code 3 2 3 Answering a CSD Connection 1 When secureCRT displays the RING response type ATA and press Enter 2...

Page 24: ...chnology offers the benefit of using SMS short message service as an easy way to communicate over the mobile network The following topics are covered in this chapter 1 Sending a Short Message 2 Readin...

Page 25: ...Type AT CMGF 1 and then press Enter 2 Type AT CNMI 2 1 and then press Enter 3 When a short message is received the modem will show the storage number of the message after CMIT SM x where the x is the...

Page 26: ...messages Note Refer to the Documentation and Software CD AT_Commands AT_Commands pdf for further detail commands information using SMS 3 4 Cellular Network Connection 3 4 1 Overview A cellular network...

Page 27: ...ws and your Windows settings Following steps are basing on Windows 7 Change baudrate of modem 1 You can set baudrate of the simulated COM port to highest speed following the diagram below The highest...

Page 28: ...You can select the maxumum port speed as 230400 in tab Modem Modem Diagnostics Follow these steps to verify that the modem is installed properly and has been activated 1 Click the Diagnostics tab and...

Page 29: ...ses from the modem will be displayed Click OK to close the window Adding Windows DUN Follow these steps to add Windows Dial up Networking 1 In the Control Panel open Network and Sharing Center and the...

Page 30: ...Robustel GoRugged M1000 UP User Guide RT_UG_M1000 UP_v 1 1 1 07 10 2015 29 39 click Next 3 Select the No create a new connection option and then click Next 4 Select the Dial up option...

Page 31: ...same as Device Manager Modems XXX USB modem 6 Type 99 1 in the Phone number text input box and type the User name and Password in the appropriate text boxes and then click Connect Note User Name and...

Page 32: ...d M1000 UP User Guide RT_UG_M1000 UP_v 1 1 1 07 10 2015 31 39 7 After dial up successfully it will show window below 8 Also you can try to ping to www google com to check whether GPRS connection has b...

Page 33: ...Robustel GoRugged M1000 UP User Guide RT_UG_M1000 UP_v 1 1 1 07 10 2015 32 39...

Page 34: ...ied by GSM 03 38 The corresponding ISO 8859 1 decimal codes are shown in the rightmost column Note that the euro sign is also included Hex Dec Character name Character ISO 8859 1 DEC 0 00 0 COMMERCIAL...

Page 35: ...C 28 LATIN CAPITAL LETTER AE 198 0 1D 29 LATIN SMALL LETTER AE 230 0 1E 30 LATIN SMALL LETTER SHARP S German 223 0 1F 31 LATIN CAPITAL LETTER E WITH ACUTE 201 0 20 32 SPACE 32 0 21 33 EXCLAMATION MARK...

Page 36: ...TIN CAPITAL LETTER L L 76 0 4D 77 LATIN CAPITAL LETTER M M 77 0 4E 78 LATIN CAPITAL LETTER N N 78 0 4F 79 LATIN CAPITAL LETTER O O 79 0 50 80 LATIN CAPITAL LETTER P P 80 0 51 81 LATIN CAPITAL LETTER Q...

Page 37: ...114 0 73 115 LATIN SMALL LETTER S s 115 0 74 116 LATIN SMALL LETTER T t 116 0 75 117 LATIN SMALL LETTER U u 117 0 76 118 LATIN SMALL LETTER V v 118 0 77 119 LATIN SMALL LETTER W w 119 0 78 120 LATIN...

Page 38: ...AT command e g ATD123456 No Carrier when trying to issue a data communication Is the SIM card configured for data fax calls Configure the SIM card for data fax calls Ask your network provider if nece...

Page 39: ...rds Institute GND Ground GPRS General Package Radio Service GSM Global Standard for Mobile Communications IMEI International Mobile Equipment Identification kbps kbits per second LED Light Emitting Di...

Page 40: ...sion A RF Connector SMS Short Message Service TCP IP Transmission Control Protocol Internet Protocol TE Terminal Equipment also referred to as DTE Tx Transmit Direction UART Universal Asynchronous Rec...

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