54.
Q: Why does the Multi-Surface Brush stop
rotating automatically?
A: The Multi-Surface Brush is suitable for cleaning short and medium pile carpets, and is
not suitable for most long pile carpets. For long pile carpets, use the dusting brush for
cleaning. The Multi-Surface Brush has overcurrent and overheat protection. When the
brush becomes entangled or the motor temperature is too high, it will stop running to
prevent danger. Please remove and clean it according to instructions in the manual. Wait
for the motor temperature to drop before using it normally.
55.
Q: Is it normal for the Multi-Surface Brush to be
noisy when in use?
A: The Multi-Surface Brush has powerful built-in motor-driven hard nylon bristles, which
can penetrate the carpet to clean dirt and hair. It produces more noise than other electric
brushes. If noise increases suddenly when using the brush, debris may be entangled
within the roller. Please remove the roller and clean it according to the maintenance
instructions in the manual.
56.
Q: Why does fan sound increase and run time
become shorter when using the Multi-Surface Brush?
A: For better carpet cleaning, our Multi-Surface Brush is equipped with a carpet
pressurization function. When in ECO or Standard mode, fan power will automatically
increase if a carpeted surface is detected. The corresponding icon will appear on the
screen. When a hard surface is detected, fan power will return to normal.
57.
Q: Why isn't carpet pressurization activated on
carpets?
A: Carpet pressurization differentiates carpets according to surface roughness. Carpets
with short and smooth pile may not be recognized. These carpets can be thoroughly
cleaned without needing carpet pressurization.
