Chapter 8-7
Troubleshooting
Problem Encountered
Probable Cause/Event
Corrective/User Action
Operation
Robomow will not operate and
nothing will display on the LCD
screen.
- Mower is in deep sleep.
- If not connected to the charger at all times when
not in use, the Robomow will conserve power by
entering into a deep sleep mode. Lift Power Pack
from mower and re-insert it after 10 seconds.
- Power Pack has been discharged from
lack of charge maintenance.
- It is required for the charger to remain connected
to the Robomow when not in use. Failure to do
so can cause permanent Power Pack damage.
Contact your service provider.
Robomow drives but blades will
not mow.
- ‘Mowing’ has been turned to off.
- Change back on under ‘User Preferences’
Short run time, operates less
time than normal.
- Power Pack is not fully charged
- Connect the charger to the mower and keep it
connected until the
‘Ready – Keep Charging’
message displays in the LCD screen.
- ‘Work Time ‘ for that zone is set to stop at
a pre-determined duration.
- Work time can be changed under ‘User
Preferences’
- Grass is extremely over grown or very
wet.
- Raise cutting height. Always mow the grass
frequently enough to prevent over growth. Refrain
from cutting wet grass.
- Power Pack is reaching a normal end of
life state.
- Replace Power Pack. Properly maintain Power
Pack per instructions.
- Manual Controller is not firmly pivoted
down flush in holder, allowing it to bounce
up and stop the mower.
- Confirm the coiled cord is fully placed into the
holder below the Manual Controller and the Manual
Controller closes flush with the top of the mower.
Robomow has crossed over
wire during operation
CAUTION
The Robomow is
designed to remain within an
active perimeter of your lawn
when properly installed. In
the unlikely event that the
mower does cross over the
wire,
DO NOT
use the mower
until the problem is corrected.
If changing the perimeter wire
placement does not correct this
problem, contact you service
provider.
- Improper perimeter wire setup OR
adjacent zone (closer than 13 feet / 4 m)
operated simultaneously.
- Refer to the setup rules for wire placement,
particularly for corners. Do not operate adjacent
plots simultaneously when closer than 13 feet (4
m).
Robomow does not complete
the edge in a non-docking zone. Peculiar geometry of perimeter
Perform ‘
Learn Edge’
(refer to 7.2.1 Chapter 7-4).
The Robomow gets stuck fre-
quently when traveling over less
than optimal terrain.
Low ground clearance.
Raise ground clearance to the uppermost position.
Cutting height too low.
Raise cutting height
Terrain needs landscaping repairs.
Fill in all holes, cover or exclude all exposed roots etc in
order to smooth the terrain.