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Page: 17

WARRANTY

Every care is taken to ensure that no defective equipment leaves our factory and all goods manufactured by
us are guaranteed against defective workmanship and materials for a period of 12 months from the date of
purchase. Roband Australia’s obligations pursuant to this express warranty being limited to the repair or
replacement of the defective goods or materials, at its option and subject to the terms contained within this
Warranty statement. Where relevant, glass, Teflon® and lamps are

not

included in this warranty and RCD

tripping due to moisture absorption by Tubular Heating Elements is not a warranty fault.

All goods claimed under this warranty must be returned to the factory or an authorized service agent, freight
prepaid,  for  inspection.    All  parts  deemed  to  be  defective  will  be  replaced,  however,  no  claims  will  be
entertained  for  second  hand  products,  or  parts  damaged  in  transport,  misused  or  modified  in  any  way
without  our  approval.    For  machines  that  are  not  portable  (e.g.  food  bars,  rotisseries,  large  hotplates  and
some  bain maries),  on-site  warranty  service  will  be  provided  in  capital  city  metropolitan  areas  only.    In  all
other locations, the customer is responsible for all travelling time/service call costs and payment for this will
be required prior to the commencement of the repair.  The labour costs to actually repair the fault will be met
by the company.

Any repairs or replacement of defective goods or materials pursuant to this warranty, must be authorized by
Roband  Australia  prior  to  any  action  being  taken.  The  company  reserves  the  right  to  reject  a  claim  for
warranty if it is not completely satisfied with the circumstances under which it occurred and any other costs
incurred for false claims or faults due to incorrect usage etc. are the responsibility of the claimant.  Roband
Australia Pty Ltd nor any subsidiary company or Agent shall be liable for loss of profit or damage to other
equipment  and  property  except  where  it  is  in  breach  of  the  guarantees  provided  in  accordance  with
Schedule 2 of the Competition and Consumer Act 2010 (Cth) or the applicable legislation from time to time.

The goods come with guarantees that cannot be excluded under the Australian Consumer Law (ACL).  You
are  entitled  to  a  replacement  or  refund for  a  major  failure  and for  compensation for  any  other  reasonably
forseeable loss or damage.  You are also entitled to have the goods repaired or replaced if they fail to be of
acceptable quality and the failure does not constitute a major failure.

Generally, authorized service agents are located in all areas which have authorized distribution dealers. For
the name of your nearest Australian authorised service agent, please contact:

Roband Australia Pty Ltd

1 Inman Road, Cromer, NSW 2099

Warranty Number: 1800 268 848

Phone: (02) 9971 1788 Fax: (02) 9971 1336

All other countries please contact your selling Agent.

Please complete the following details and keep this card in a safe place.

NAME

ADDRESS

MODEL No:

SERIAL No: DATE PURCHASE

NAME OF DEALER:

PLEASE RETAIN THIS SECTION FOR YOUR RECORDS