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Be sure the battery is fully charged before troubleshooting.
Unit does not rotate
Does unit raise or lower?
Yes.
1. Check connection to Control Box. Be sure plug is pushed in all the way.
2. Check hand control connection to Control Unit for damaged pins.
3. Check connections on terminal block located on frame for loose wires.
4. Check connection cable for damage.
5. Reverse the motor cables as follows: Locate the area on the control box
where the cables are attached. Remove the actuator cable from
receptacle #1 and replace it with the 24v motor cable from receptacle
#2. Activate the up and down buttons on the hand control. If the unit
rotates, the problem is likely the hand control. If the unit does not rotate,
the problem is likely the 24v motor.
No.
1. Check battery charge level.
2. Check battery connection.
3. Use another fully charged battery. If unit continues to not function,
replace the control unit.
Unit does not Raise or Lower
Does unit rotate?
Yes.
1. Check connection to Control Box. Be sure plug is pushed in all the way.
2. Check hand control connection to Control Unit for damaged pins.
3. Check connection cable for damage.
4. Locate Emergency Buttons on top of Control Unit. Activate these
buttons using a ball point pen. If unit operates properly, the problem is
likely the hand control. If unit does not operate properly, the problem is
likely the actuator.
No.
1. Check battery charge level.
2. Check battery connection.
3. Use another fully charged battery. If unit continues not to function,
replace the control unit.
TROUBLE SHOOTING
If these steps have not corrected your problem, call us at 800-577-4424.
