RiverGrille GR2297801-RG-00, Assembly & Operating Instructions

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LIMITED WARRANTY
1. Manufacturer warrants this Product to be free from defects in workmanship and materials for a
period of Ninety (90) days from the date of purchase, PROVIDED claims are submitted, in writing,
with proof of purchase.
2. If any part of this item fails because of a manufacturing defect within the Limited Warranty Period,
Manufacturer offers to replace such part(s) provided that such parts have not been improperly
repaired, altered, or tampered with or subject to misuse, abuse or exposed to corrosive conditions.
This Limited Warranty is, however, subject to certain limitations, exclusions, time limits and
exceptions (Hereinafter “Conditions”) as listed below. Read these Conditions carefully.
3. This Limited Warranty shall be limited to the replacement or repair of any part(s) which Manufacturer
determines, after reasonable examination, to have been defective at the time of manufacturing and
manufacturer’s obligation(s) shall be limited to replacement, if any, of defective part(s) which shall
be shipped at Original Purchaser’s expense to Original Purchaser’s designated shipping address.
4. This Limited Warranty is given to and covers the ORIGINAL PURCHASER ONLY and such
coverage terminates Ninety (90) days from the date of purchase.
5. DAMAGE LIMITATION WARNING: IN NO EVENT SHALL MANUFACTURER BE LIABLE FOR
ANY INCIDENTIAL OR CONSEQUENTIAL DAMAGES, INCLUDING (BUT NOT LIMITED TO)
LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF FOOD, INCONVENIENCE,
EXPENSES FOR TRAVEL, TRANSPORTATION LODGING EXPENSES, LOSS BY DAMAGE TO
PERSONAL PROPERTY OR LOSS OF INCOME, PROFITS OR REVENUE.
6. MANUFACTURER’S OBLIGATION: Manufacturer’s liability shall be limited to the delivery of a
good, merchantable Product and, if necessary, the repair or replacement, at manufacturer’s option,
of any defective part or unit.
7. TRANSFER LIMITATIONS: This Limited Warranty is not assignable or transferable. It covers
only the original purchaser.
8. RESERVED RIGHT TO CHANGE: Manufacturer reserves the right to make changes or
improvements to products it produces in the future without imposing on itself any obligations to
install the same improvements in the products it has previously manufactured.
9. This Limited Warranty gives the Original Purchaser specific legal rights but there may be other rights
which vary by jurisdiction.
10. This warranty does not cover the following items:
 Chips or scratches on porcelain or painted surfaces.
 Rust or corrosion is not deemed a manufacturing or materials defect.
 Discoloration or loss of paint due to handling during assembly, heat or cleaning products. Paint
may require touch up.

Stainless steel discoloration or corrosion.
 Consumables such as batteries.
IF CUSTOMER SERVICE BECOME NECESSARY:
1. The Original Purchaser is responsible for shipping and handling charges of the returned item(s)
and replacement parts, if any.
2. All parts to be replaced will need to be shipped before replacement items will be sent.
3. Follow the Customer Service Representative’s instructions exactly. If a return is necessary, it must
be packed carefully and shipped prepaid.
Should you encounter any problem,
CALL US FIRST.
Do not return product to the store.
WE CAN HELP.
For assistance, contact customer service at customerservice@rankam.com
or at
1-888-837-1380
, Mon to Fri, 8:00am – 5:00pm Pacific Standard time
Manufacturer information
Rankam (China) Manufacturing Company Limited
Address: 18/F,. New Lee Wah Centre, 88 Tokwawan Road, Kowloon, Hong Kong.