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Riva RTC6500 SERIES, Installation Manual

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Riva RTC6500 SERIES Installation Manual Download Page 21

RTC Series 

RTC6500 Series Installation Guide 

04-2017-A 

 

www.rivatech.de 

21 

Note

i

 

The factory default settings can be inferred with the following information: 

IP address: 

 

192.168.xx.yy 

Network mask:   

255.255.0.0 

Gateway: 

 

192.168.0.1 

User ID:  

 

root 

Password: 

 

pass 

6.5. Safe Mode 

What is Safe Mode? 

There may be certain occasions that your camera repeatedly fails to boot. Then, your camera 
may enter safe mode to be recovered from the occasions. 

What may have caused Safe Mode? 

Here below are the main typical causes. 
* The power supply is continually unplugged certain times in the middle of system booting. 
* The firmware files required for system booting are damaged. 
* There are conflicts in the system settings. 

How to recover your system from Safe Mode 

 

The messages above will appear on the webpage when your device has been rebooted in safe 
mode. Then, you should follow the instructions on the webpage according to each step. 
 

Note

i

 

There is another method to update firmware, which is using IPAdminTool. 
Please refer to ‘IPAdminTool User’s Manual.pdf’ for the detailed procedure.  

 

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Summary of Contents for RTC6500 SERIES

Page 1: ...www rivatech de Specification subject to change without notice RTC6500 Thermal Camera Series Installation Guide ...

Page 2: ...ce exposed to direct sunlight Do not operate the camera in environments beyond the specified temperature Refer to Environment Condition on APPENDIX A SPECIFICATIONS in this manual Before applying power to the camera check the power source to ensure that it is within the specifications Refer to Electrical Characteristics on APPENDIX A SPECIFICATIONS CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED ...

Page 3: ...mage Focus 11 4 7 Installing with Bracket 12 5 CONNECTIONS 13 6 CONFIGURATION 16 6 1 Set up network environment 16 6 1 1 Generic IP Environment 16 6 1 2 Custom IP Environment 17 6 2 View video on web page 18 6 2 1 ActiveX Installation 18 6 2 2 View video using IPAdmin Tool 19 6 3 Reboot 20 6 4 Factory Default 20 6 5 Safe Mode 21 APPENDIX A SPECIFICATIONS 23 Summary 23 Electrical Characteristics 24...

Page 4: ...RTC Series RTC6500 Series Installation Guide 04 2017 A www rivatech de 4 APPENDIX D DIMENSIONS 28 APPENDIX E HEXADECIMAL DECIMAL CONVERSION TABLE 29 REVISION HISTORY 30 ...

Page 5: ...ax 9 fps or 30 fps in all available resolutions depending on the camera model Text Overlay Video Motion Detection supported Audio Two way audio streaming Audio compression G 711 µLaw Network RTSP HTTP protocol supported 10 100 Base T Ethernet Sensor Alarm 1 Digital Input 2 Digital Outputs Integration Software Development Kit SDK ONVIF compliant Profile S Profile G Additional Features microSDHC car...

Page 6: ...pers x 2 and 1 Spare Cable Gland Electrical Nut O ring Silica Gel Packet Quick Start Guide Torx Wrench Screw Plastic Anchor 3pcs Quick Installation Guide Installation Template Adaptor AC Plug WALL CUSHION CABEL CORE Screw Plastic Anchor 3pcs Quick Installation Guide CABEL CORE Screw Plastic Anchor 3pcs Quick Installation Guide CABEL CORE Screw Plastic Anchor 3pcs Quick Installation Guide CABEL COR...

Page 7: ...r to 6 3 Reboot and 6 4 Factory Default for the pressing duration and more information Terminal Connectors for DI DO Connecting terminal blocks for digital input sensor and digital outputs alarms Refer to 5 CONNECTIONS for more information Terminal Connectors for Audio In Out Connecting terminal blocks for audio input microphone and audio output speaker Refer to 5 CONNECTIONS for more information ...

Page 8: ...RTC Series RTC6500 Series Installation Guide 04 2017 A www rivatech de 8 Terminal Connector for Power Adaptor Connect terminal blocks for power supply Refer to 5 CONNECTIONS for more information ...

Page 9: ...e claw of the gland body 8 Insert the sealing nut into the thread of the gland body and tighten it by turning the nut on the thread The rubber sealing ring will be tightened to fill the gap between the rubber sealing ring and the cables 9 Push the gland unit through the hole on the back of the camera so that the other end of the thread on the gland unit will be inserted into the hole for gland nea...

Page 10: ...r more information about each connector Note i Please use a shielded cable for the RJ45 connection to block radio frequency interference 4 3 Installing Base Mount 1 Insert the provided 8 tamper resistant screws to the corresponding screw holes on the base mount by referring to the image above 2 Tighten them with a Phillips head 2 screwdriver to fix the base mount to the camera Base Mount Installat...

Page 11: ...to the holes at the bottom of the sunshield 2 Place the sunshield on top of the camera body and snap the sunshield to the base mount 4 6 Adjusting Image Focus The camera is pre focused at factory to suit each FOV However in case you need to adjust the focus for optimal image quality at your installation site you can manually set the focus by rotating the lens with hand The lens may be a little dif...

Page 12: ...TCC1 orWCPA WCM4A2 Refer to the corresponding accessory model s installation guide for the instructions Note i The models in the parenthesis may or may not be required depending on the installation environment Model Names WBOVA2 WallMountBracket WCM4A2 CeilingMountBracket WCWA CornerMountAdaptor WSFPA PoleMountAdaptor DBHWGC PoleMountAdaptor PTCC1 PoleMountAdaptor WCPAReinforcingSupportPlate forPo...

Page 13: ... normally closed N C so that you can opt to use one accordingly Only the relay type is supported Digital Output 1 Relay Rating Max 30VDC 1A Normally Open N O at power off Digital Output 2 Relay Rating Max 30VDC 1A Normally Closed N C at power off Caution Do not exceed the maximum relay rating DO1 DO2 DI NO NC IN GND AUDIO IN AUDIO OUT IN GND OUT GND DIDO AUDIO RS 485 DIDO AUDIO POWER RS 485 ANALOG...

Page 14: ...Do not exceed the maximum input voltage or relay rate Audio Connection The camera provides a mono audio input and output Due to low audio output power an amplified speaker is recommended for enhanced sound Refrain from connecting a headphone or an earphone directly to the camera Microphone In Max 2Vp p 20KΩ 90dB Headphone Out 60mW 16Ω 95dB Mic Amp Speaker ETHERNET MICRO SD DC12V DO DI 1 Out Out 1 ...

Page 15: ...is correct before connecting the power cable Incorrect connection may cause damage to the device RJ45 Connection This is a RJ45 LAN connector for 10 100 Base T Ethernet Use the Ethernet cable RJ45 to connect the device to a hub or a router in the network Refer to Appendix C Power over Ethernet for more information Note i Please use a shielded cable for the RJ45 connection to block radio frequency ...

Page 16: ...onment where IP address 192 168 XXX XXX are used users may view the live streaming images on a web page using the device s default IP address 1 Convert the device s MAC address to the IP address Refer to the Hexadecimal Decimal Conversion Chart at the end of the manual The MAC address of the device is attached on the side or bottom of the device 2 Start the Microsoft Internet Explorer web browser ...

Page 17: ...ons To modify the device s default IP address for customized network area 1 Find the device from the IPAdminTool s list and highlight the device s name 2 Right click the mouse and select IP Address IP Setup window appears There are two options that are for a single device or for multiple devices respectively For one device click Single 3 On the New Information table in the Single IP Change window ...

Page 18: ...ssword is root pass 6 2 1 ActiveX Installation 1 When the browser asks to install the AxUMF software click Install to proceed 2 When Setup installation pop up window appears click Install to proceed with rest of installations Note i Depending on system OS and Internet Explorer version installation experience may differ from one another Figures described above are from Windows 7 Internet Explorer 9...

Page 19: ...ss and etc 1 From the IPAdminTool s product list select the device by highlighting it 2 Right click the mouse and select Web view Then the system s default web browser opens the device s address Caution Whether directly accessing the streaming video by typing IP address on a web page or taking steps through IPAdminTool the ActiveX is needed to be installed for the Microsoft Internet Explorer to ha...

Page 20: ...the device 3 Wait for the device to complete booting 6 4 Factory Default Resetting the device back to the factory default will initialize all parameters including the IP address back to the factory defaults On the Device 1 Press the reset button for 10 seconds by making sure that booting is complete on the device 2 Wait for the system to reboot Then all the parameters of the device will be initial...

Page 21: ... What may have caused Safe Mode Here below are the main typical causes The power supply is continually unplugged certain times in the middle of system booting The firmware files required for system booting are damaged There are conflicts in the system settings How to recover your system from Safe Mode The messages above will appear on the webpage when your device has been rebooted in safe mode The...

Page 22: ... Series RTC6500 Series Installation Guide 04 2017 A www rivatech de 22 Note i If your device is still in safe mode after trying to update firmware please contact your local agency to get further assistance ...

Page 23: ...JPEG Number of Streams Dual Stream Configurable Resolution RTC6500Q 640x480 VGA Scaled up 320x240 QVGA 160x120 QQVGA RTC6500V 640x480 VGA 320x240 QVGA 160x120 QQVGA Frame Rate Configurable up to 30 FPS or 9 FPS Motion Detection Built in Burnt in Text Digital Time stamp and text caption overlay Analogue Output NTSC PAL Audio Input output 1 1 channel Compression Format G 711 Function Digital Input o...

Page 24: ...s 0 Power Consumption Max 10W 12VDC Audio Input MIC in Max2Vp p 20KΩ 90dB Audio Output Line out 60mW 16Ω 95dB D I Max 50mA 5VDC TTL level 1 5V threshold D O 1 D O 2 Max 1A 30VDC Environment Condition Operating Temperature DC12V PoE 40 C 60 C 40 F 140 F Operating Humidity Up to 85 RH Mechanical Condition Material Poly carbonate Aluminum Dimension 3 7 x 3 9 x11 5 95 x 98 x 293 mm Weight Approx 1 2kg...

Page 25: ...son 845 190 160 120 Vehicle 2 055 420 415 320 24 Person 555 130 100 75 Vehicle 1 375 300 265 205 42 Person 330 70 60 45 Vehicle 840 170 160 120 60 Person 250 50 45 30 Vehicle 635 120 115 80 RTC6500V Lens Object Detection VCA Event Recognition Identification 12 Person 2 105 500 425 330 Vehicle 4 740 1 100 1 079 830 18 Person 1 450 340 285 220 Vehicle 3 390 770 725 560 25 Person 1 030 250 195 150 Ve...

Page 26: ...RTC Series RTC6500 Series Installation Guide 04 2017 A www rivatech de 26 Person Vehicle ...

Page 27: ... power the device PoE has advantages over conventional power in such places where AC powers cannot be reached or is expensive to wire Power Comparison Property 802 3af 802 3at Available Power 12 95 W 25 50 W Max Power by PSE 15 40 W 34 20 W Max Current 350 mA 600 mA Supported Cable Category 3 or higher Category 5 or higher For proper activation of PoE the Category 5 cable must be shorter than 100m...

Page 28: ...RTC Series RTC6500 Series Installation Guide 04 2017 A www rivatech de 28 APPENDIX D DIMENSIONS Unit mm ...

Page 29: ...24 A1 161 C6 198 EB 235 0E 14 33 51 58 88 7D 125 A2 162 C7 199 EC 236 0F 15 34 52 59 89 7E 126 A3 163 C8 200 ED 237 10 16 35 53 5A 90 7F 127 A4 164 C9 201 EE 238 11 17 36 54 5B 91 80 128 A5 165 CA 202 EF 239 12 18 37 55 5C 92 81 129 A6 166 CB 203 F0 240 13 19 38 56 5D 93 82 130 A7 167 CC 204 F1 241 14 20 39 57 5E 94 83 131 A8 168 CD 205 F2 242 15 21 3A 58 5F 95 84 132 A9 169 CE 206 F3 243 16 22 3B...

Page 30: ...13 2016 Added additional comments in 4 6 Adjusting Image Focus 10 2016 A 10 19 2016 Modified APPENDIX B DETECTION RANGE Added more lenses 11 2016 A 11 22 2016 Added a note for RJ45 connection in 4 2 Connecting Cable s and 5 CONNECTIONS 02 2017 A 02 07 2017 Added a protocol to the specification table Updated APPENDIX B DETECTION RANGE 04 2017 A 04 04 2017 Updated a network protocol in the specifica...

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