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Risco RisControl, User Manual

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Risco RisControl User Manual Download Page 48

 

48 

 

Stay=Orange 

Armed=Red 

Disarmed=Green 

Not ready=Gray 

Arming and Disarming 

The user can Full Arm, Stay Arm or Disarm any of the partitions on the screen. 
For example, if a user clicks a disarmed partition, a popup screen is displayed that 
allows the user to either Full Arm or Stay Arm the partition, as shown below. 

 

Figure 44: Arming a Partition Screen 

Note:

 If a Partition fails to arm, this will be indicated as shown below. 

Summary of Contents for RisControl

Page 1: ...RisControl User Manual Model RP432KPTZ...

Page 2: ...g Site 19 Step 6 Site Details 20 Step 7 Entering Panel s Password 21 Step 8a Master Smart Home Gateway Installer Setup 22 Step 8b Adding Slaves to the Master Smart Home Gateway 23 Step 8c Slave Smart...

Page 3: ...Overview Screen 45 Incoming Alarm on the Overview Screen 46 SECURITY 47 Partitions 47 Arming and Disarming 48 Exit Entry Delay 49 Final Exit Zone 49 One Click Activation of all Partitions 50 Arming D...

Page 4: ...73 Session Timeout 74 Screen Saver 74 Language 75 System Information 75 Manual Software Update 75 RisControl Software Version 77 RisControl IP Address MAC 77 Security System SW Version 77 Security Sys...

Page 5: ...Service Info 88 RULES 89 Adding a New Rule 89 Manual Rule 90 Schedule Rule 91 Event Rule 97 Performing Actions 100 View Rules Summary 103 Set Night Mode 105 Set Vacation 108 EMERGENCY 110 Emergency B...

Page 6: ...ypad with an intuitive easy to navigate user interface RisControl combines standard keypad functionality with the ability to operate RISCO s cloud based solutions and products such as alarm video and...

Page 7: ...LING THE RISCONTROL Note This chapter is intended for the installer Mounting the RisControl 1 Remove the RS 485 connector 2 Insert the wires into the RS 485 connector and secure with screws Wall Insta...

Page 8: ...8 3 Gang Flush Mounting Box Installation 3 Remove screw to separate the bracket from the RisControl...

Page 9: ...n outward to remove the bracket 5 Position the bracket on the wall Flush Mounting Box and secure with 5 screws including tamper Wall installation 3 screws including tamper Flush Mounting Box installat...

Page 10: ...lush Mounting Box Installation 6 Insert the RS 485 connector into its location in the rear side of the RisControl 7 Position the 4 grooves of the RisControl over the bracket s 4 pins and slide downwar...

Page 11: ...11...

Page 12: ...p 3 Setting the Wi Fi connection for connecting the RisControl to the RISCO Cloud optional Step 4 Synchronizing the RisControl with the Security Setup Step 1 Selecting the language for the RisControl...

Page 13: ...it takes for the RisControl to be added to the Security System that has not yet discovered the other RisControl on the bus Figure 3 Bus Address Setting Step 3 Setting the Wi Fi Connection optional Th...

Page 14: ...password to ensure Wi Fi security Figure 5 Enter Password Note If the unit is intended for Master Smart Home Gateway it is required to connect to the Wi Fi network If not this step is optional since t...

Page 15: ...ure 6 Setting Slave Master Smart Home Gateway Screen Note For Slave Smart Home Gateway after pressing NEXT the setup procedure will end and the remainder of the setup procedure is relevant to the Mast...

Page 16: ...signed to a RISCO Cloud Site Create a new site for the Master Smart Home Gateway or select an existing site Figure 8 Assigning a Site to the Master Smart Home Gateway Screen Note If the panel is alrea...

Page 17: ...button to terminate the setup procedure Figure 9 Important Security Panel Screen Step 5a Create a New Site Enter the site details and then click the NEXT button Field Description Site Name Enter a sui...

Page 18: ...18 Step 5b Enter Owner Details Enter the owner s email name and phone number and then click the NEXT button Note The owner is the Grand Master of the site Figure 10 Entering Owner Details Screen...

Page 19: ...e Note Relevant only for sites that are in your Company and for which you have permission to view Figure 11 Selecting Existing Site Screen If there is more than one existing site select an existing si...

Page 20: ...20 Step 6 Site Details Check the displayed site details and then click NEXT to confirm Figure 13 Confirming Site Details Screen...

Page 21: ...e The Panel Password screen below will appear only if the panel is not already in the site Figure 14 Entering Panel Password Screen Note The panel s password is used by the RISCO Cloud for validating...

Page 22: ...Installer Setup From the Settings Menu select Installer Setup Figure 15 Master Smart Home Gateway Installer Setup Screen Note The Master state of the RISCO Smart Home Gateway can be changed only by p...

Page 23: ...pens displays a list of enrolled Slave Gateways in the Master Smart Home Gateway 2 Perform one of the following Click Add Slaves to add enroll a Slave Gateway up to 3 Click to edit a Slave Gateway nam...

Page 24: ...entering the RisControl using your Installer Code go to Settings menu and select Installer Setup 2 In Hosting Master click the Enroll button to enroll this Slave Gateway to the Master Smart Home Gatew...

Page 25: ...to command the Security System to scan the RS 485 bus for new devices to allow the RisControl to connect to the Security System and begin synchronization During synchronization of the RisControl and t...

Page 26: ...Control Session The RisControl Session is the time period that the RisControl remains in the unlocked mode It starts after a user enters a valid PIN Code and it ends automatically following a predefin...

Page 27: ...0 Main Menu expanded mode The user can use the button at the top left corner of the screen to change the menu mode of display Here is how it looks when the display is collapsed Figure 21 Main Menu col...

Page 28: ...User wishes to manually lock his open RISCO Cloud Session to prevent the open screen of the RisControl from being used by an unauthorized user the user can click the avatar and then click Lock Screen...

Page 29: ...xist in the system as show in the example below Note The Trouble icon will appear only when there are Trouble messages Figure 24 Troubles List Communication troubles The communication Troubles are app...

Page 30: ...ted to communication failure will be listed first and pinned to the top of the list Click the See Connection Status button in the Troubles List a popup is displayed indicating the status of each of th...

Page 31: ...e troubles A series of screens will be displayed concluding with the removal of the troubles that require confirmation from the list However only troubles that have been restored can be confirmed For...

Page 32: ...tem Information page 75 Confirm Alarms Note This section is applicable only to Grade 2 and Grade 3 installations Users of lower grade installations can skip to the next section Some of the alarms in G...

Page 33: ...33 The following popup message will be displayed Figure 29 Confirmed Alarms Screen 2 Click the OK button to approve the confirmation or Cancel to cancel it...

Page 34: ...Screen Saver Mode To exit the Screen Saver mode simply touch the screen The RisControl will switch to the Lock Screen The RisControl will switch back to the Screen Saver mode after 45 seconds from the...

Page 35: ...nsure that a user who has entered the RisControl with the PIN Code does not make the RisControl available to unauthorized people The Lock screen appears in one of the following two formats The partiti...

Page 36: ...and or Quick Stay icons that indicate when they are enabled allowing anyone to directly arm the system from the Lock Screen without having to enter a PIN Code The partition that the RisControl is ass...

Page 37: ...ition is set with an Exit delay then the progress of the Exit Delay timer will be indicated on the lock screen Click the Quick Stay button this will immediately arm the partition that the RisControl i...

Page 38: ...en during Incoming Alarm While in Lock Screen and when there is an alarm assigned to one or more partitions in RisControl the Lock Screen will change to the following screen Figure 35 Incoming Alarm i...

Page 39: ...pean Norms EN When the Blank Display is enabled in the Security System i e EN Standard Installation Quick Arm and Quick Stay are disabled since the standard does not allow their use and the Lock Scree...

Page 40: ...ow Figure 37 Overview Screen The shortcut buttons in the Overview screen are those selected by the user and are used as shortcuts for frequently performed activities You can click any of the buttons o...

Page 41: ...leave the Overview Screen empty and not use the shortcuts In this case the user can click any of the other items in the main menu Note If the Overview Screen is left empty this screen will no longer b...

Page 42: ...w screen Note An Overview Screen that has at least one shortcut button will be the default screen that is displayed upon each unlocking of the RisControl 1 Click Add new button the Add Buttons to Over...

Page 43: ...Outputs Buttons to the Overview Screen 1 Click the Automation side tab to open the list of Utility Outputs 2 Click the bubble icons of the Utility Outputs that you wish to add to the Overview Screen...

Page 44: ...w Screen Adding Rules Buttons Partitions in the Overview Screen A partition with a V inside a bubble icon will be added to the Overview screen A partition with a blank bubble icon will not be added to...

Page 45: ...ion and preferences of the other users of the same RisControl Removing Shortcut Buttons from the Overview Screen Click any of the shortcut buttons with an x inside the bubble icon the shortcut button...

Page 46: ...ultiple Alarms are indicated The user can always view the cause of the alarms in the Overview Screen or Security Screen Click the button at the bottom right corner of the screen to minimize the Floati...

Page 47: ...shown in the example below Note If the Overview Screen is empty the user did not add any shortcuts buttons to it the Security Partitions screen will be the default screen that is displayed upon each u...

Page 48: ...Disarm any of the partitions on the screen For example if a user clicks a disarmed partition a popup screen is displayed that allows the user to either Full Arm or Stay Arm the partition as shown bel...

Page 49: ...to be activated on exit When arming the system the related partition arms 10 seconds after this zone is closed to indicate that the user has left the premises If the Final Exit zone was not closed aft...

Page 50: ...f the screen as follows Red Lock Icon button click to Full Arm all the partitions Orange Lock Icon button click to Stay Arm all the partitions Green Lock Icon button click to Disarm all the partitions...

Page 51: ...equired Groups After selecting the relevant partitions to which a zone will belong performed in the previous section you can now proceed to Groups Groups are combined areas zones that can be armed wit...

Page 52: ...owing screen is displayed Figure 47 Selecting Groups Screen 2 Click the Group letter button corresponding to the Group s you want to arm the following screen displays the partitions in the available G...

Page 53: ...tate a new screen will appear indicating the Groups that are Not Ready and the causes of the Not Ready states Detectors The Security Detectors screen lists all the devices that are part of the partiti...

Page 54: ...ed definition of the Bypass and the Presence Notifications refer to the Security System s Installation Manual Utility Outputs On the Utility Outputs Screen click the relevant Utility Output button to...

Page 55: ...he RISCO Cloud through a RISCO Video Recorder PIRCAMs that are connected through the RISCO Security System Cameras Screen Selecting the Cameras Menu displays the Cameras Screen as shown in the example...

Page 56: ...the dot inside the camera icon PIR CAM Click any of the PIR CAMs in the screen to view the images take by that camera Figure 53 PIR Camera Image View Click the Take Photo button to command the camera...

Page 57: ...deo screen of the P2P camera the user will be able to hear audio from the camera s microphone However the user s own voice will be muted and will not be heard via the camera Click the icon at the top...

Page 58: ...t inside the camera icon Figure 55 Cameras connected to the RISCO Cloud By clicking on a camera icon of a RISCO Video Recorder the live view of the camera is displayed Cameras that are connected to th...

Page 59: ...UO of the Security System In such a setting the user can add the UO button to the Quick Buttons Tray and turn on off the lights in the living room while watching it occur on the screen Note A user ca...

Page 60: ...uick Button from the tray click the x bubble of the Quick Button Figure 58 Adding Removing Quick Buttons Adding Removing Multiple Quick Buttons to from the Quick Buttons Tray 1 Click the icon above th...

Page 61: ...61 Figure 59 Editing the List of Quick Buttons 3 Select the Apply to all box to set the current selection of Quick Buttons to all the cameras for which the user has permissions...

Page 62: ...Recorder If you click Video Rec in the main menu without logging into the RISCO Cloud via the RisControl the following screen is displayed Figure 60 User is not Logged into the RISCO Cloud Click the...

Page 63: ...ck the buttons located above the images The selected layout will be remembered by the RisControl separately for each user Figure 62 Video Rec Live Gallery Image Layouts The Gallery displays a matrix o...

Page 64: ...The Time Slider that appears under an image provides the exact time each video clip was recorded Figure 64 Time Slider Screen Time Slider coverage range The slider is set to cover 24 hours from 00 00...

Page 65: ...re 65 Playback Control Buttons Play Click to play the next clip i e the clip that is situated on or to the right of the Center Pointer Fast Forward Backward Click to double the forward or backward spe...

Page 66: ...66 Switch back to Live Click the Switch to Live button at any time to switch the view from Playback to Live camera mode...

Page 67: ...the following screen is displayed Figure 66 Smart Home Groups Tab Screen Devices can be displayed according to defined groups in the system or according to defined types depending on the selected tab...

Page 68: ...roups containing the searched device name or part of the name will be displayed Device Buttons Operations 1 From the list of device types select a smart home device see example below Figure 68 Smart H...

Page 69: ...mart Home Device Operation Screen2 Button Description Device Name Name assigned to device Icon with status For example On Off dim percentage level Info Displays device information Device toggle Switch...

Page 70: ...chronological order according to date and time When the event log exceeds the maximum of 2 000 events the oldest events are overwritten by the newest events Figure 70 Event History Menu Screen Searchi...

Page 71: ...ch according to specific types of events Media Events You can view captured snapshot images or video clips recorded during specific related alarm events Click the Media Events option search for the ev...

Page 72: ...s screen is used for defining RisControl parameters and defining date and time settings Figure 71 Settings Menu Screen Note All the Menu options are available only to the Grand Master of the system On...

Page 73: ...l will search for available networks and allow the user to select one of them Note RisControl can be used without connection to the RISCO Cloud In this case most operations that are applicable to the...

Page 74: ...creen as described in the RisControl Top Bar page 28 Screen Saver The Grand Master of the system can set the appearance of the Screen Saver 1 Click the Screen Saver option the following screen is disp...

Page 75: ...urity System System Information The Grand Master can view system information and set additional system parameters Click the System Information option the following screen is displayed Figure 75 System...

Page 76: ...Figure 77 Software Update Menu Option Screen 5 Click the Download button Note When there is a new software version that the RisControl knows about after performing Check for Update a new software vers...

Page 77: ...Displays the IP Address of the Security System RisControl Bus ID The RisControl BUS ID displays the Bus Address Virtual DIP Switch of the panel Users and Permission Settings The Grand Master and Maste...

Page 78: ...reen User Settings Description Add Name Enter a name for the user User Type Select the User Type from the list Partitions Select one or more partition s that the user will have permission PIN Code Ent...

Page 79: ...o edit 2 Perform the required changes and click the Save button To delete a user 1 Click Users Permissions and select a user that you want to delete 2 Click the Delete User button Figure 80 Edit or De...

Page 80: ...The username and password will be remembered for future login attempts without the need to reenter credentials 2 Upon each entry of the PIN Code in the RisControl the user will also be automatically l...

Page 81: ...the RISCO Cloud Screen Date Time Selecting the Settings menu displays the Date Time Screen as shown in the screen below This screen is used for defining date and time settings for the RisControl Figur...

Page 82: ...e Time with Panel toggle button is turned off the RisControl manages its own date and time In this case the user can define the date and time settings and format Maintenance The Maintenance Menu Enter...

Page 83: ...own counter indicates the remaining time for the test 3 Walk through and trip the zones that are being tested The tripped zones that are identified by the Security System will be listed in the RisCont...

Page 84: ...this time you can replace wireless detector and accessory batteries without tamper alarms sounding 1 Click the ACTIVATE button to activate Service Mode 2 Replace the device batteries as required Resta...

Page 85: ...tiates a phone call with the installer after which the installer will instruct the user to enter the SETTINGS MAINTENANCE screen in the RisControl and enter the Anti Code as described below Note The A...

Page 86: ...station according to requirements for EN50131 standards Sounds The user can change the sound settings of the RisControl The user can also individually turn on off the following sounds Buzzer Key tones...

Page 87: ...ter the Follow Me option of the Maintenance and click the button at the top bar Figure 90 Follow Me Screen The following screen is displayed Figure 91 Add Follow Me Screen 2 Click to select the type o...

Page 88: ...omplete the procedure Test or Edit a Follow Me To edit or send a test message click the Test or Edit button in the Follow Me List Service Info Click Service info to view the contact details of the ins...

Page 89: ...ules as follows Manual Rule manual activation of rules Schedule Rule activation of rules at a specific time of day on a daily weekly monthly or yearly basis Event Rule activation of rules that are tri...

Page 90: ...94 Rules Screen 2 Click the Add New Rule button or the button on the top right the Rules Wizard opens Manual Rule Figure 95 Add New Rule Settings Screen 1 In the Name field enter a suitable name for...

Page 91: ...e rule 2 Under Trigger select Schedule Rule Active defines the time period during which the rule will be active 3 Select the Rule Active time period Always default the rule will operate weekly or mont...

Page 92: ...d then select a color for the icon from the displayed colors the icon s color will now change to the selected color 5 Click NEXT the Schedule TRIGGER screen is displayed Figure 97 Schedule Trigger Mai...

Page 93: ...ctivated at a start time every x number of days as defined Figure 98 Defining Daily Schedule Screen 1 Select Daily 2 Under Rule start time click the drop down list and select one of the following opti...

Page 94: ...s is properly configured in the RISCO Cloud Figure 99 Rule Trigger Start Time Screen Note Sunrise and sunset times will be set according to the site location defined by the installer The start time ca...

Page 95: ...c days of the week Figure 100 Defining Weekly Schedule Screen 1 Select Weekly 2 Under Rule start time click the drop down list and select one of the available options and then enter the rule start tim...

Page 96: ...ly Schedule Screen 1 Select Monthly 2 Under Rule start time click the drop down list and select one of the available options and then enter the rule start time in the provided field 3 Select the day o...

Page 97: ...acation page 108 Always Except for Vacation the rule will operate daily except for vacation periods For example scheduled rules for turning on the heating or water heater may operate daily but may not...

Page 98: ...or when a smart device changes status 7 Under Rule Works click the drop down list and select one of the available options All day long the rule will be active throughout the day Night only the rule w...

Page 99: ...n 9 Select an alarm disarm for the event and then click the ADD PARTITION button Figure 105 Alarm System Event Partition Selection Screen 10 Select a partition to assign to the event and then Click Ne...

Page 100: ...me devices and utility outputs In addition the time sequence of actions can be delayed from one action to the next To Arm Disarm Figure 106 Add New Rule Arm Disarm Screen 1 From the 3 ACTIONS tab sele...

Page 101: ...up Arm was selected also select the Groups A D to be armed per partition Figure 108 Actions Add Arm Disarm Group Selection Screen 5 Click the SAVE button the ACTIONS opening screen is displayed and th...

Page 102: ...oups to apply the smart device activation 3 Select the Delayed Action checkbox to delay the smart device activation and then enter the delay time in the provided field 4 Select one of the available de...

Page 103: ...ick to make changes to the device or click to delete the device from the rule View Rules Summary You can view a summary of the rules settings before saving the rule Note The Summary screen varies acco...

Page 104: ...104 Figure 113 Actions Summary Screen 2 If the viewed information is correct click the SAVE RULE button The saved rule will now appear on the Rules opening screen Figure 114 Rules Screen...

Page 105: ...to designate Night Mode 1 From the Rules screen above click the Set Night Mode button the following screen is displayed Note Night Mode is from At Sunset to At Sunrise by default Figure 115 Set Night...

Page 106: ...0 00 to 23 59 3 Click the OK button To Set Night Mode before after Sunset Sunrise 1 Click the dropdown list and select either Before Sunrise After Sunrise Before Sunset or After Sunset Figure 117 Set...

Page 107: ...107 Figure 118 Set Night Start Time and End Time Screen 3 Click the SAVE button...

Page 108: ...sarmed at the end of the vacation schedule 1 From the Rules screen above see Figure 114 Rules Screen click the Set Vacation button the following screen is displayed Figure 119 Set Vacation Screen 2 Cl...

Page 109: ...d in open ended rectangles even if the end date is in a different month to the start date 5 Click the Save button the scheduled vacation time period is displayed in the following screen Figure 122 Vac...

Page 110: ...eys was enabled by the installer in the panel Figure 123 Emergency Button Screen Emergency Button Position in Lock Screen Main Menu Click the Emergency button the following screen is displayed Figure...

Page 111: ...GHz Bluetooth BT 4 0 2 4 GHz Z Wave EU 868 MHz IL 916 MHz US 908 MHz AU 921 MHz Output power 4dBm Max Output Power 20 dBm Max Operating Temperature 10 C to 55 C 14 F to 131 F Speaker 1 speaker 8 Ohm 1...

Page 112: ...e FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy a...

Page 113: ...der at the sender s expense The returned Product must be accompanied with a detailed description of the defect discovered Defect Description and must otherwise follow RISCO s then current RMA procedur...

Page 114: ...ing or protection A properly installed and maintained alarm may only reduce the risk of a burglary robbery or fire without warning but it is not insurance or a guarantee that such will not occur or wi...

Page 115: ...users of the system No part of its contents may be used for any other purpose disclosed to any person or firm or reproduced by any means electronic or mechanical without the express prior written per...

Page 116: ...l 44 0 161 655 5500 support uk riscogroup com China Shanghai Tel 86 21 52 39 0066 support cn riscogroup com Italy Tel 39 02 66590054 support it riscogroup com USA Tel 1 631 719 4400 support usa riscog...

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