20 | Rinnai Smart Cylinder MP indoor stainless steel: Owner & installer guide: 20430-C 03-17
Warranty terms and conditions
1. All terms of this warranty are effective from the date of installation. The attending
service person reserves the right to verify this date.
2. All Rinnai cylinders must be installed, commissioned, serviced, repaired and removed
in accordance with the manufacturer’s installation instructions, local regulations, and
municipal building codes by persons authorised to do so.
3. All Rinnai cylinders must be operated and maintained in accordance with
manufacturer’s instructions.
4. The warranty applies only to the components supplied by Rinnai. It does not apply
to components supplied by others, such as, but not limited to these, isolating valves,
electrical switches, pipe work, electrical cables, and fuses.
5. Where the cylinder has not been sited in accordance with the installation instructions
or installed such that normal service access is difficult, a service charge will apply. If
at the discretion of the attending service person the installation is deemed illegal or
access is dangerous, service will be refused. Any work required to gain reasonable
access to the cylinder will be chargeable by the attending service person (for
example, removal of cupboards, doors, walls, or the use of special equipment to move
components, but not limited to these).
6. The cylinder warranty is for the period indicated in the summary table. Where the
cylinder and/or part is replaced under warranty the balance of the original warranty
will remain effective.
7. Rinnai reserve the right to transfer functional components from defective water
heaters if they are suitable.
8. Rinnai reserve the right to have the installed product returned to the factory for
inspection.
9. Where the cylinder is installed outside the metropolitan area or further than 40 km
from a Rinnai authorised service centre, travel costs shall be the owner’s responsibility.
10. Rinnai reserves the right to replace the cylinder for another type if upon inspection it
is deemed another cylinder of a different construction is more suitable.