Problem
Possible Cause
Solution
Extractor hood does not
function
No electrical supply
Check that plug is
connected and main power
switch is turned on
Poor airflow
Grease filters clogged with
grease build-up
Clean the grease filters and
refit when dry
Charcoal filters clogged
with grease build-up
Replace charcoal filters
with new sets
Hood suction is not effective
Inadequate ventilation
Ensure that the kitchen is
sufficiently ventilated to
allow entry of fresh air
Charcoal filters are not
installed
Install charcoal filters for
setting in recirculation mode
Motor is running but no airflow
Poor exhaust
Please contact Rinnai
Customer Care Service
Whirring sound
Foreign object may be in
contact with fan blade
Please contact Rinnai
Customer Care Service
Lights are not working
Lamps are burnt out
Replace the damaged lamps
Lamps are loose
Tighten the lamps
Remote Controler not working
Check battery
If controller still has no lights,
please contact Rinnai
Hood not working
PCB Board
Remove plug and insert plug
again after 5 mins. Listen for
“click” sound. If there’s no
sound , please contact Rinnai
TROUBLESHOOT
If problem persists after the above checks, please contact Rinnai Customer Care
Centre for assistance.
Please quote the model number of your appliance as shown on the rating plate
attached to your equipment (Fig. 13).
For service calls under warranty, please note that it is necessary to produce your
proof of purchase and valid warranty card.
Fig.13 -
Rating plate is for illustration
purpose only and its specifications
vary across models.
En
glis
h
7
