2
2003484_A
For more information visit
www.rimage.com/support
Important Information
This section provides support contact information, and cautions and
warnings, for the Catalyst system.
Technical Specifications for this product can be found at
www.rimage.
com/support
.
Support Contact Information
US, Canada, Latin America
Rimage Corporation
7725 Washington Avenue South
Minneapolis, MN 55439
USA
Attn: Rimage Services
Email:
Telephone:
North America: 800-553-8312
Mexico/Latin America: 952-946-0004 option 2
Fax:
952-944-7808
Europe
Rimage Europe GmbH
Albert-Einstein-Str. 26
63128 Dietzenbach
Germany
Email:
Telephone:
+49 6074-8521-14
Fax:
+49 6074-8521-100
Asia/Pacific
Rimage Japan Co., Ltd.
2F., WIND Bldg.
7-4-8 Roppongi Minato-ku,
Tokyo 106-0032 JAPAN
Email:
Telephone:
+81-3-5771-7184
Fax:
+81-3-5771-7185
Rimage China
10B & 10C, World Plaza,
855 South Pudong Road
Shanghai, 200120 CHINA
Email:
[email protected]
[email protected]
Telephone:
+86-021-5887-8906
Contact Rimage Services
Website:
www.rimage.com/support
When you contact Rimage
Services, please provide:
• System serial number and
software version
• Functional and technical
description of the problem
• Exact error message received
Copy and record the following information
from your Rimage product for future
reference.
Note:
Make sure you update the Serial
Number anytime you receive a
replacement system
.
Serial Number:
Product Name:
Date of Purchase:
Learn More Online
At
www.rimage.com/support
, you can experience Rimage’s world-
class Support and Services. From this online site you can access:
•
Information about the latest software and firmware updates
•
Product specifications
•
The latest documents
•
Current firmware and driver downloads
Technical Support
Rimage offers a variety of service and support options for the
Catalyst system including Next Business Day On-site Agreements,
Exchange Services, and Software Subscription and Support. Please
contact your Rimage Value Added Reseller or Rimage for additional
information and pricing.
