RIKA Vitra Passivehouse, Instruction Manual

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7 . P R O B L E M S O L U T I O N S
WHAT TO DO IF…
If you do not obtain a proper solution to your problem despite this information, contact your specialist dealer or master chimney
sweep.
Problem Reason Solution
1. Ceramic glass soots over too
quickly
Poor air movement
Incorrect regulation
Too much fuel
Moist wood
Always: Every glass plate must be cleaned
from time to time (depending on use) with
RIKA glass cleaner
Clarification with chimney sweep (possible
raising of chimney)
Regulate according to instructions for
regulator knob (if secondary air is closed, the
glass plate soots over very quickly, but burns
off again is operation is correct)
See “Maximum fuel quantities”
See “Clean
burning“, possibly use wood briquettes
(are evenly
dry)
2. Stove does not draw properly
Chimney draught insufficient
Stove is sooted over inside
See “A small study of heating”
See “Maintenance and cleaning”
3. Stove does not start burning
properly
Weather influence
Incorrect heating up
See “Fire lighting”
See “Fire lighting”
4. Stove smells strongly and smokes
outside
Burning-in phase
Stove is dusty/dirty
See “Operation” (curing of coating)
See “Convection air openings”
5. Coating does not cure
Burning-in phase was not completed
properly
See “Operation”
(curing of coating)
6. Flue gas discharge when wood is
added and during heating
Chimney draught too low, flue pipe
connection leaky
Check connections and if necessary re-seal