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Scale display is blank
Make sure four new AA batteries are inserted correctly.
TRAM veers to the side.
If the floor is uneven and TRAM veers to one side, we recommend the use of one or more
swivel locks (see page 25 for use). Make sure all caster brakes are disengaged and casters
spin freely.
Lift column
Some play in the lift column is normal when the column is at the bottom of its stroke or
unloaded.
Control box and battery
• Lift only goes up or only goes down. Green light on control box is on.
This problem might be caused by a faulty switch on the caregiver handle/switch pole. If
the up and down switches on the control box work, then replace the caregiver handle or
switch pole.
• Lift does not go up or down when battery is inserted and green light
on control box is on.
The problem could be either a faulty switch or lift actuator. First ensure that the wires at
the bottom of the control box are plugged in properly. Then check to see if the up and
down switches on the control box work. If they work, replace the caregiver handle or
switch pole. If the control box up/down switches don’t work, replace the control box.
• Lift does nothing when battery is inserted. Green light on control
box does not go on.
The problem may be a faulty or dead battery or a failed control box. First make sure
battery is latched securely into control box (see page 9). Then charge the battery or find
an alternative battery. If the battery is more than three years old, consider replacing it. If
the TRAM still does not function, replace the control box.
• Lift does not go up or down. Light on control box is red.
This indicates a critically low battery level. Recharge the battery. When the light is red,
the TRAM can still be lowered using the emergency lowering button on the control box.
• Lift goes up or down without pressing the switch.
(
The red emergency
stop button will always stop all movement.)
Unplug the front handle or switch pole cord. The cord is on the left and has a plug
similar to a phone cord or network cable. If this stops the motion, the caregiver handle
or switch pole should be replaced. If not, the control box should be replaced.
Troubleshooting