Riello UPS Sentinel Tower STW 10000 User Manual Download Page 36 | Manualshive

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Faults:

These are more critical problems compared to the “Anomalies”, as if they persist they may bring the UPS to

a halt even in a very short time.

CODE

DESCRIPTION

F01

Internal communication error

F03

Phase1 input fuse blown

F04

Phase2 input fuse blown or input relay locked (will not close)

F05

Phase3 input fuse blown or input relay locked (will not close)

F09

Precharge of positive branch condensers failed

F10

Precharge of negative branch condensers failed

F11

BOOST stage anomaly

F14

Inverter Phase1 sine curve distorted

F17

Inverter stage anomaly

F19

Positive battery overvoltage

F23

Output overload

F26

Phase1 output relay locked (will not open)

F29

Phase1 output fuse broken or output relay locked (will not close)

F32

Battery charger stage anomaly

F33

Battery measures error

F34

Heat sink overtemperature

F37

Battery charger overtemperature

F39

VDC Bus measures error

F40

Fan failure

F41

Redundant Bypass failure



Locks:

these codes indicate that the UPS, or one of its parts, is locked. Usually, they are preceded by an alarm signal.

In case of faults and consequent locking of the inverter, the latter will be turned off and the load will be powered via
the bypass line (this procedure is excluded for locks caused by serious and persistent overloads and for those caused
by a short circuit).

CODE

DESCRIPTION

L01

Incorrect auxiliary power supply

L02

One or more internal cables disconnected

L03

Phase1 input fuse broken

L04

Phase2 input fuse broken or input relay locked (will not close)

L05

Phase3 input fuse broken or input relay locked (will not close)

L06

BOOST stage overvoltage positive

L07

BOOST stage overvoltage negative

L08

BOOST stage undervoltage positive

L09

BOOST stage undervoltage negative

L10

Static bypass switch fault

L11

L1 bypass output locked

L14

Phase1 inverter overvoltage

L17

Phase1 inverter undervoltage

L20

Continuous voltage at inverter output or Sine curve of Phase1 inverter distorted

L23

Phase1 output overload

L26

Short circuit at Phase1 output

L34

Phase1 heat sink overtemperature

L37

Battery charger overtemperature

L38

Temperature probe 1 damaged

L39

Temperature probe 2 damaged

L41

Battery charger temperature probe damaged

L49

Inverter capacitor damaged

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Summary of Contents for Sentinel Tower STW 10000

Page 1: ......

Page 2: ......

Page 3: ...r products pursue the objectives defined in the environmental management system developed by the company in compliance with applicable standards No hazardous materials such as CFCs HCFCs or asbestos are used in this product When evaluating packaging the choice of material has been made favouring recyclable materials For correct disposal please separate and identify the type of material of which th...

Page 4: ...NSTRUCTIONS FOR 8 10 KVA MODELS 16 INTERNAL PROTECTIVE DEVICES OF THE UPS 17 EXTERNAL PROTECTIVE DEVICES 18 CONNECTION CABLES CROSS SECTION DETAILS 18 CONNECTIONS 19 WIRING DIAGRAMS FOR CONNECTING TO THE ELECTRICAL SYSTEM 20 BATTERY BOX INSTALLATION 21 CONFIGURING THE RATED BATTERY CAPACITY 21 USE 22 SWITCHING ON FOR THE FIRST TIME 22 SWITCHING ON FROM THE MAINS 22 SWITCHING ON FROM THE BATTERY 22...

Page 5: ...AUTOMATIC BYPASS 26 EXTERNAL TEMPERATURE PROBE 26 SOFTWARE 27 MONITORING AND CONTROL SOFTWARE 27 CONFIGURATION SOFTWARE 27 UPS CONFIGURATION 28 COMMUNICATION PORTS 30 RS232 CONNECTOR 30 COMMUNICATION SLOT 30 TROUBLESHOOTING 31 STATUS ALARM CODES 35 TECHNICAL DATA 37 ...

Page 6: ...eased reliability for critical system SENTINEL TOWER in the 5000VA and 6000VA versions was developed to be powered by a single phase input SENTINEL TOWER in the 8000VA and 10000VA versions was developed to be powered by a three phase input when suitably configured it can also function with a single phase input In the THREE PHASE connection the load current will be split between the three input pha...

Page 7: ...7 UPS VIEWS FRONT VIEW All models Models 5 6 kVA without front panel Models 8 10 kVA without front panel Display panel Removable front panel Cooling fan ...

Page 8: ...tection Cooling fan Mains input switch SWIN Parallel card optional Internal battery fuse holder isolator SWBATT Slot for optional accessory communication cards and contacts cards Manual bypass switch SWMB USB communication port Output switch SWOUT RS232 Communication port Terminals cover panel Remote commands terminal ...

Page 9: ...easurement display area SEL2 button Timer STAND BY button Battery charge indicator Regular operation Configuration area Mains operation Maintenance request Battery operation Load level indicator Load powered by bypass Parallel mode indicator Stand by alarm EnergyShare ...

Page 10: ...to take great care to ensure that the battery voltage of the BATTERY BOX is the same as the voltage permitted by the UPS Several Battery Boxes can be connected in series to achieve a longer extended runtime Front view Rear view Internal battery fuse holder isolator Battery expansion connector ADDITIONAL INTERNAL BATTERY CHARGERS ONLY FOR ER VERSIONS THE ER VERSION OF UPS DIFFERS FROM THE STANDARD ...

Page 11: ...aging it is first necessary to check the contents The package must contain UPS or Battery box Safety manual Quick start guide Download card USB cable only for UPS Connection cable UPS Battery Box only for Battery Box Battery expansion plug ER version only Fuses ...

Page 12: ...QUENCE OF OPERATIONS MAKE SURE THAT THE UPS IS COMPLETELY SWITCHED OFF AND NOT CONNECTED TO THE MAINS POWER SUPPLY OR TO ANY LOAD 1 Cut the straps and open the cardboard box 2 Remove the packaging and the accessory box located above the UPS 3 Remove the cardboard box by sliding it upwards and remove the corner supports 4 Remove the protective sack 5 Remove the 4 fixing brackets of the UPS or Batte...

Page 13: ...am of the pallet 8 Remove the wooden beam pay attention to holding stable the UPS above the pallet during this operation 9 Guide the UPS towards the front of the pallet use the pallet as a chute 10 Carefully bring the UPS down from the pallet towards the floor If it will be difficult to remove the brackets unhook the UPS front panel pulling it from the edges the front panel is hooked with a system...

Page 14: ...with IEC 61000 3 12 provided that the short circuit power Ssc is greater than or equal to 2 94MW 7 4kA at the interface point between the user s supply and the public system It is responsibility of the installer or the user to ensure that the equipment is connected to a supply with the adequate short circuit power Ssc if required consult the distribution network operator If the supply doesn t meet...

Page 15: ...sconnector switches see UPS VIEWS 2 Using a nipper or a small hammer remove the pre cut slots placed in the bottom part of the terminals cover and apply on them the protections plastic edges supplied as standard 3 We recommend using double insulated multi core cables to be connected respectively to the INPUT OUTPUT and BYPASS terminals if present 4 For the cross section and the cable stripping ref...

Page 16: ...ETAILS 5 The wires should be stripped and inserted into the terminals for the length of the stripping refer to the paragraph CONNECTION CABLES CROSS SECTION DETAILS NOTE To remove the wire insert a flat blade screwdriver into the clamp slot above the wire inlet 6 Fix the cables to the ties block in the back of the UPS 7 When the installation is complete close the terminals cover and secure with th...

Page 17: ... 25A GF 6 3x32 L2 L3 80A aR 63A aR 10 kVA 80A aR L1 25A GF 6 3x32 L2 L3 80A aR 63A aR SHORT CIRCUIT If a fault occurs on the load the UPS protects itself by limiting the value and the duration of the current supplied short circuit current These values also depend on the UPS operating status at the time of the fault these can either be in the TECHNICAL DATA table the protection characteristics and ...

Page 18: ...L The differential switch located upstream must have the following characteristics Differential current adjusted to the sum of UPS Load we recommend a suitable margin be kept to prevent unwanted activation Differential type B CONNECTION CABLES CROSS SECTION DETAILS To determine the minimum cross section of the input and output cables see the table below Cross section of cables sqmm UPS Mod INPUT O...

Page 19: ...NNECT THE THREE PHASES AND THE INPUT NEUTRAL TO L1 L2 L3 AND N MAKE SURE THAT THE SWITCH IS IN POSITION 3 FOR CONNECTION TO A SINGLE PHASE LINE CONNECT THE LIVE AND THE INPUT NEUTRAL TO L1 AND N SET THE SWITCH TO POSITION 1 TERMINALS L2 AND L3 MUST REMAIN FREE NOTE 1 If an external manual bypass is not provided make sure that there is a jumper between terminals 1 2 Switch bypass 2 The maximum cros...

Page 20: ...20 WIRING DIAGRAMS FOR CONNECTING TO THE ELECTRICAL SYSTEM UPS without any variation in neutral condition UPS with galvanic isolation at input UPS with galvanic isolation at output ...

Page 21: ...ttery Boxes the UPS must be configured in order to update the rated capacity value total Ah UPS s internal batteries external batteries using the dedicated configuration software The Battery Box must only be installed while the UPS is switched off and disconnected from the mains power supply CAUTION The connection cables cannot be extended by the user The maximum length of the connecting cables be...

Page 22: ...2 Close the output switch SWOUT in the back of the UPS 3 Switch on the equipment connected to the UPS When switching on for the first time only after 30 seconds check that the UPS is operating correctly 1 Simulate a blackout by disconnecting power to the UPS 2 The load must continue to be powered the icon on the display must light up and there must be a beep every 4 seconds 3 When power is reconne...

Page 23: ... the loads connected to the UPS are powered by the bypass Dynamic Indicates the estimated percentage charge of the batteries Dynamic Indicates the percentage of load applied to the UPS compared with the nominal value Flashing Indicates output overload condition Flashing Maintenance is required Contact the support centre Fixed Indicates that the timer is active programmed switch on and switch off T...

Page 24: ... the type and code of the corresponding alarm MEASUREMENT DESCRPTION IN Display input mains data such as voltage and frequency BYP Display bypass line data such as voltage current and frequency OUT Display the UPS output data such as voltage current and frequency BATT Display batteries data such as recharge percentage autonomy estimation voltage and current Display the recharging current with the ...

Page 25: ...from the waveform of the mains voltage maintaining the output frequency synchronised to the mains within a configurable range Outside this range the UPS output de synchronises from the mains supply moving to the nominal frequency in this condition the UPS cannot use the bypass In order to optimise performance in ECO mode the load is normally powered by the bypass If the mains goes out of the permi...

Page 26: ...ing the UPS reset the stop device The circuitry of the remote command terminal board is self powered with SELV circuits Therefore an external voltage supply is not required When a contact is closed a maximum current of 15mA circulates All connections with the remote command terminal board are made through a cable which guarantees a double insulation connection Logic of the connections R E P O This...

Page 27: ...ails and network messages automatically when certain events selected by the user occur INSTALLATION OPERATIONS 1 Connect one of the UPS s communication ports to one of the PC s communication ports using the cable supplied 2 Download the software from the web site www riello ups com selecting the specific operating system 3 Follow the installation program instructions 4 For more detailed informatio...

Page 28: ...c UPS power off in battery operation mode if the load is lower than 5 Disabled Buzzer Reduced Selects the audible alarm operating mode Reduced EnergyShare off Selects the operating mode of EnergyShare sockets Always connected Timer Programmed UPS power ON OFF daily Disabled Autonomy limitation Maximum battery operation time Disabled Maximum load Selects the user overload limit Disabled Bypass Sync...

Page 29: ...ers or voltage stabilizers Operating with Batteries Battery low time Estimated autonomy time remaining for battery low warning 3 min Automatic battery test Interval of time for the automatic battery test 40 hours Parallel common battery Common Battery for parallel UPS systems Disabled Internal battery capacity Nominal Battery capacity for internal batteries Change according with UPS model External...

Page 30: ... refer to the dedicated manual 2 TXD 3 RXD 5 GND 6 Power supply DC Imax 20mA 8 Programmable OUTPUT 1 default low battery pre alarm 9 Programmable OUTPUT 2 default battery operation COMMUNICATION SLOT The UPS is equipped with an expansion slot for optional communication cards see figure on right which allows the device to communicate using the main communication standards Some examples Serial dupli...

Page 31: ...explained in the paragraph POWER CONNECTION THE ISOLATOR SWIN IS OPEN Close the isolator MAINS POWER MISSING BLACKOUT Make sure the mains power is present If necessary perform battery start up to power the load INTERVENTION OF THE UPSTREAM PROTECTION DEVICE Restore the protection Warning make sure there is no overload or short circuit on the UPS output NO POWER REACHES THE LOAD CONNECTION TO THE O...

Page 32: ...PS INPUT STAGE Activate the maintenance bypass SWMB if present turn the UPS off then back on again Exclude the maintenance bypass If the problem persists contact the nearest service centre THE DISPLAY SHOWS ONE OR MORE OF THE FOLLOWING CODES F11 F14 F17 L06 L07 L08 L09 L14 L17 L20 ANOMALOUS LOADS APPLIED Remove the load Insert the maintenance bypass SWMB if present turn the UPS off and back on aga...

Page 33: ...HE BATTERY VOLTAGE TO EXCEED THE SET THRESHOLD Wait for the batteries recharging or force start up manually THE DISPLAY SHOWS ONE OR MORE OF THE FOLLOWING CODES L01 L10 L38 L39 L41 FAULT IN TEMPERATURE PROBE OR UPS COOLING SYSTEM MAIN AUXILIARY POWER SUPPLY STATIC BYPASS SWITCH Activate the maintenance bypass SWMB if present turn the UPS off and back on again Exclude the maintenance bypass If the ...

Page 34: ...re of the battery charger heat sink to drop Close the battery fuse holders If the problem persists contact the nearest service centre WARNING never open the SWBATT fuse holder isolators during battery operation THE DISPLAY SHOWS THE FOLLOWING CODE L11 STATIC BYPASS RUPTURE OR FAULT Activate the maintenance bypass SWMB if present Turn the UPS off and back on again Exclude the maintenance bypass and...

Page 35: ...y charging U07 Service UPS U08 Service Batteries Anomalies these are minor problems which do not bring the UPS to a halt but can reduce its performance or inhibit the use of some of its functions CODE DESCRIPTION A03 Inverter not synchronised A05 Overvoltage on input line of Phase1 A06 Overvoltage on input line of Phase2 A07 Overvoltage on input line of Phase3 A08 Undervoltage on input line of Pha...

Page 36: ...ly they are preceded by an alarm signal In case of faults and consequent locking of the inverter the latter will be turned off and the load will be powered via the bypass line this procedure is excluded for locks caused by serious and persistent overloads and for those caused by a short circuit CODE DESCRIPTION L01 Incorrect auxiliary power supply L02 One or more internal cables disconnected L03 P...

Page 37: ...age Vdc 180 240 Maximum recharging current only for ER versions 4 A 6 6 OUTPUT Nominal voltage 5 Vac Selectable 220 230 240 Frequency 6 Hz Selectable 50 60 Rated apparent output power kVA 5000 6000 8000 10000 Rated active output power kW 5000 6000 8000 10000 Overloading 100 load 110 Bypass line available Bypass activated after 10 min Then continues to work on bypass line Bypass line not available ...

Page 38: ...cal data refer to website 1 For the input technical data of the three phase input models configured as single phase input 1 refer to the SINGLE PHASE INPUT section in the table 2 rated load rated voltage of 220 VAC towards Neutral battery charging 3 In the Bypass operating mode all the load current is absorbed by the Phase 1 input line 4 The recharging current is regulated automatically according ...

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