TP-4000 and TP-5500 Engine-Driven Utility Pumps
Ridge Tool Company
8
Troubleshooting
Service and repair work on this pump must be performed by qualified repair personnel. Pump should
be taken to a RIDGID Independent Authorized Service Center or returned to the factory. All repairs made by RIDGID
service facilities are warranted against defects in material and workmanship.
Troubleshooting Chart
Symptom
Possible Cause(s)
Corrective Action
Unit runs but delivers
1) Leak in suction hose or piping
1) Tighten suction hoses and use thread sealer.
little or no water
2) Clogged suction strainer
2) Clear debris from suction strainer.
3) Water level below pump intake
3) Lower suction hose into water.
4) Pump not primed
4) Fill pump with water before trying to prime.
5) Water level more than
5) Move pump closer to water level and increase
maximum lift of 25’
discharge line length if necessary.
Unit will not start
1) Engine switch OFF
1) Turn engine switch ON.
2) No fuel
2) Fill engine fuel tank. Refer to engine
operating instructions.
3) Fuel valve in "off" position
3) Turn fuel valve to "on" position.
4) Oil level too low
4) Fill with correct oil per operating instructions.
5) Choke adjusted incorrectly
5) Move choke lever to "CLOSED" unless engine is
warm. Refer to engine operating instructions.
6) Other engine problem
6) Refer to engine operating instructions.
Unit starts but runs and
1) Engine difficulties
1) Refer to engine operating and maintenance
performs poorly
Manual.
!
WARNING
