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19

WARRANTY

Proof of purchase must be presented when requesting war-
ranty service. 
Limited to RIDGID

®

 hand held and stationary power tools 

purchased 2/1/04 and after. This product is manufactured 
by One World Technologies, Inc. The trademark is licensed 
from RIDGID, Inc. All warranty communications should be 
directed to One World Technologies, Inc., attn: RIDGID Hand 
Held  and  Stationary  Power  Tool  Technical  Service  at  (toll 
free) 1-866-539-1710. 

90-DAY SATISFACTION GUARANTEE POLICY 

During the first 90 days after the date of purchase, if you are 
dissatisfied with the performance of this RIDGID

®

 Hand Held 

and Stationary Power Tool for any reason you may return 
the tool to the dealer from which it was purchased for a full 
refund or exchange. To receive a replacement tool you must 
present proof of purchase and return all original equipment 
packaged with the original product. The replacement tool 
will be covered by the limited warranty for the balance of 
the 3 YEAR service warranty period. 

WHAT IS COVERED UNDER THE 3 YEAR 
LIMITED SERVICE WARRANTY 

This warranty on RIDGID

®

 Hand Held and Stationary Power 

Tools covers all defects in workmanship or materials and nor-
mal wear items such as brushes, chucks, motors, switches, 
cords, gears and even cordless batteries in this RIDGID

® 

tool for three years following the purchase date of the tool. 
Warranties for other RIDGID

®

 products may vary. 

HOW TO OBTAIN SERVICE

To obtain service for this RIDGID

®

 tool you must return it; 

freight prepaid, or take it in to an authorized service center 
for RIDGID

®

 branded hand held and stationary power tools. 

You may obtain the location of the authorized service center 
nearest you by calling (toll free) 1-866-539-1710 or by log-
ging on to the RIDGID

®

 website at www.ridgid.com. When 

requesting warranty service, you must present the original 
dated sales receipt. The authorized service center will re-
pair  any  faulty  workmanship,  and  either  repair  or  replace 
any part covered under the warranty, at our option, at no 
charge to you.

One World Technologies, Inc.

P.O. Box 35, Hwy. 8

Pickens, SC 29671

RIDGID

®

 HAND HELD AND STATIONARY POWER TOOL

3 YEAR LIMITED SERVICE WARRANTY 

WHAT IS NOT COVERED

This warranty applies only to the original purchaser at retail 
and may not be transferred. This warranty only covers de-
fects arising under normal usage and does not cover any 
malfunction, failure or defect resulting from misuse, abuse, 
neglect, alteration, modification or repair by other than an 
authorized service center for RIDGID

®

 branded hand held 

and stationary power tools. Consumable accessories pro-
vided with the tool such as, but not limited to, blades, bits 
and sand paper are not covered.  
RIDGID, INC. AND ONE WORLD TECHNOLOGIES, INC. 
MAKE  NO  WARRANTIES,  REPRESENTATIONS  OR 
PROMISES AS TO THE QUALITY OR PERFORMANCE 
OF ITS POWER TOOLS OTHER THAN THOSE SPECIFI-
CALLY STATED IN THIS WARRANTY. 

ADDITIONAL LIMITATIONS

To the extent permitted by applicable law, all implied war-
ranties, including warranties of MERCHANTABILITY or FIT-
NESS FOR A PARTICULAR PURPOSE, are disclaimed. Any 
implied warranties, including warranties of merchantability 
or fitness for a particular purpose, that cannot be disclaimed 
under state law are limited to three years from the date of 
purchase. One World Technologies, Inc. and RIDGID, Inc. 
are not responsible for direct, indirect, incidental or conse-
quential damages. Some states do not allow limitations on 
how long an implied warranty lasts and/or do not allow the 
exclusion or limitation of incidental or consequential dam-
ages, so the above limitations may not apply to you. This 
warranty gives you specific legal rights, and you may also 
have other rights which vary from state to state. 

Summary of Contents for R820011

Page 1: ...en properly cared for it will give you years of rugged trouble free performance WARNING To reduce the risk of injury the user must read and understand the operator s manual before using this product T...

Page 2: ...eatures 8 9 Assembly 9 Operation 10 15 Maintenance 16 17 Warranty 19 Customer Service Information 20 INTRODUCTION This tool has many features for making its use more pleasant and enjoyable Safety perf...

Page 3: ...enable better control of the tool in unexpected situations Use safety equipment Always wear eye protection Dust mask non skid safety shoes hard hat or hearing protection must be used for appropriate c...

Page 4: ...ttery tools do not have to be plugged into an electrical outlet therefore they are always in operating condition Be aware of possible hazards when not using your battery tool or when changing accessor...

Page 5: ...ord could result in a risk of fire and electric shock If extension cord must be used make sure a That pins on plug of extension cord are the same number size and shape as those of plug on charger b Th...

Page 6: ...er must read and understand operator s manual before using this product Eye Protection Always wear safety goggles or safety glasses with side shields and as necessary a full face shield when operating...

Page 7: ...ER WARNING CAUTION CAUTION Indicates an imminently hazardous situation which if not avoided will result in death or serious injury Indicates a potentially hazardous situation which if not avoided coul...

Page 8: ...Speed No Load Speed 0 380 0 1 300 min Clutch 24 Position Torque 350 in lb Charger Input 120 V 60 Hz AC only Charge Rate 20 minutes TWO SPEED GEAR TRAIN HI LO BIT STORAGE DIRECTION OF ROTATION SELECTOR...

Page 9: ...lector located above the switch trigger for changing the direction of bit rotation Setting the switch trigger in the OFF center lock position helps reduce the possibility of accidental starting when n...

Page 10: ...Make sure the power supply is normal household voltage 120 volts 60 Hz AC only Connect the charger to a power supply Attach the battery pack to the charger by aligning the raised ribs on the battery p...

Page 11: ...ast charging ON Flashing See chart below for charge times Full Slow charging OFF ON Fast charging is complete Charger maintains charge mode NOTE The 9 6 Volt 12 Volt and 14 4 Volt battery packs will n...

Page 12: ...in center position Locate latches on side of battery pack and depress to release battery pack from the drill The battery pack will automatically disconnect in direction to be removed when buttons are...

Page 13: ...Setting the switch trigger in the OFF center lock position helps reduce the possibility of accidental starting when not in use CAUTION To prevent gear damage always allow the chuck to come to a comple...

Page 14: ...ly to keep the bit from falling out of the chuck jaws Insert the drill bit WARNING Make sure to insert the drill bit straight into the chuck jaws Do not insert the drill bit into the chuck jaws at an...

Page 15: ...work WARNING Be prepared for binding at bit breakthrough When these situations occur drill has a tendency to grab and kick opposite to the direction of rotation and could cause loss of control when b...

Page 16: ...are doing The batteries in this tool have been designed to provide maximum trouble free life However like all batteries they will eventually wear out Do not disassemble battery pack and attempt to re...

Page 17: ...securely Tap sharply with a mallet in a counterclock wise direction This will loosen the chuck on the spindle It can now be unscrewed by hand TO RETIGHTEN A LOOSE CHUCK The chuck may become loose on t...

Page 18: ...18 NOTES...

Page 19: ...www ridgid com When requesting warranty service you must present the original dated sales receipt The authorized service center will re pair any faulty workmanship and either repair or replace any par...

Page 20: ...e location of the authorized service center nearest you please call 1 866 539 1710 or visit us online at www ridgid com The model number of this tool is found on a plate attached to the motor housing...

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