T
echnical
B
ulletin
PAGE: 1/4
Model:
High Capacity Stacker SK5030
Date:
18-Nov-17
No.:
RD776007
Subject:
Troubleshooting stuck tray
Prepared by:
Takuya Hirakawa
From:
Field Quality Management Group 4, FQM Dept, QAC
Classification:
Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Product Safety
Other (
)
Tier 2
Tier 0.5
SYMPTOM
The tray is stuck and does not lift up/down properly, because the drive gear is broken and
the tray bracket is slanted against the belts.
CAUSE
Grease applied to the drive components of the shift tray is dried up.
SOLUTION
Apply grease (HEAT RESISTING GREASE MT-78,
p/n: 54479078
) to the drive
components of the shift tray using the procedure described below based on PM cycle of
the mainframe. (Recommend cycle:
Every 500K
)
Product name
PM cycle
Pro C7100S, Pro C7110S, Pro C7100SX, Pro C7110SX
400K
Pro C7100, Pro C7110, Pro C7100X, Pro C7110X
400K
Pro C9100, Pro C9110
900K
Pro 8100EX, Pro 8100S, Pro 8110S, Pro 8120S
600K
Pro 8110, Pro 8120
600K
Pro 8200EX, Pro 8200S, Pro 8210S, Pro 8220S
600K
Pro 8210, Pro 8220
600K
PROCEDURE
1. Remove the rear lower cover [A] and the rear upper cover [B]. (Screw x8; 4 each)
