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Ricoh M075, Field Service Manual

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Ricoh M075 Field Service Manual Download Page 191

6. Troubleshooting

Error Messages

Overview

The error messages will be displayed on the LCD of the operation panel if the machine has a problem.
These can be recovered by a customer.

Error Messages List

000

Cover Open

The front or top cover is open.

1. Close the front or top cover.
2. Replace the interlock switches or actuator mechanism.

010

AIO Set Error (Black)

011

AIO Set Error (Magenta)

012

AIO Set Error (Cyan)

013

AIO Set Error (Yellow)

• Black AIO not set
• Defective connection of the ID chip terminal on the black AIO

1. Install the AIO (black, magenta, cyan or yellow).
1. Reinstall or replace the AIO (black, magenta, cyan or yellow).

015

ITB (Image Transfer Belt) Unit Set Error

• ITB unit not set
• The machine does not detect any signal from the TM sensors while the ITB contact motor

is initializing.

Install the ITB unit.

189

6

Summary of Contents for M075

Page 1: ...Model MD P2 Machine Code M075 Field Service Manual 8 October 2010 ...

Page 2: ......

Page 3: ...ng those components with your bare hands Health Safety Conditions Toner is non toxic but if you get either of them in your eyes by accident it may cause temporary eye discomfort Try to remove with eye drops or flush with water as first aid If unsuccessful get medical attention Observance of Electrical Safety Standards The printer and its peripherals must be serviced by a customer service represent...

Page 4: ...is is not repairable in the field Customer engineers are therefore directed to return all chassis and laser subsystems to the factory or service depot when replacement of the optical subsystem is required Use of controls or adjustment or performance of procedures other than those specified in this manual may result in hazardous radiation exposure WARNING WARNING Turn off the main switch before att...

Page 5: ... of Microsoft Corporation in the United States and or other countries PostScript is a registered trademark of Adobe Systems Incorporated PCL is a registered trademark of Hewlett Packard Company Ethernet is a registered trademark of Xerox Corporation PowerPC is a registered trademark of International Business Machines Corporation Other product names used herein are for identification purposes only ...

Page 6: ...075 and Option 14 Controller Options 14 Guidance for Those Who are Familiar with Predecessor Products 16 2 Installation Installation Requirements 17 Environment 17 Machine level 18 Machine Space Requirement 18 Power Requirements 18 Installation Procedure 19 3 Preventive Maintenance Preventive Maintenance 21 4 Replacement and Adjustment Before You Start 23 Special Tool 24 Exterior Covers 25 Rear Co...

Page 7: ...t Motor 43 ITB Image Transfer Belt Contact Sensor 44 TM Toner Mark Sensor Base 45 Waste Toner Bottle Set Sensor 46 Waste Toner Overflow Sensor 47 Air Intake Fan 48 Paper Transfer 50 Transfer Unit 50 Transfer Roller 50 Registration Roller 52 Registration Sensor 53 Registration Clutch 54 By pass and Duplex Clutch 55 Duplex Sensor 56 Image Fusing 58 Fusing Unit 58 Fusing Lamp 58 Thermostat 62 Thermis...

Page 8: ...er Board 76 EGB Engine Board 79 Interlock Switches 81 Fusing Fan Motor 82 LSU Fan Motor 83 ID Chip Board 84 PSU 85 High Voltage Power Supply Board 87 Temperature Humidity Sensor 88 Tray Set Sensor 88 NVRAM 89 5 System Maintenance Reference Service Program 93 Main SP Tables 1 94 Service Mode 94 Engine SP 101 Main SP Tables 2 148 Engine SP 148 Configuration Page Information 173 Overview 173 Firmware...

Page 9: ...85 Overview 185 Procedure 185 Error Messages 186 6 Troubleshooting Error Messages 189 Overview 189 Error Messages List 189 SC Conditions 192 Summary 192 Engine SC 193 Controller SC 201 Image Problems 217 Overview 217 Checking a Sample Printout 217 7 Energy Saving Energy Save 221 Energy Saver Modes 221 Paper Save 225 Effectiveness of Duplex Combine Function 225 INDEX 229 7 ...

Page 10: ...8 ...

Page 11: ...1 Product Information Specifications See Appendices for the followings General Specifications Supported Paper Sizes 9 1 ...

Page 12: ... Exit 4 Inverter Path 5 Fusing Belt 6 Pressure Roller 7 Fusing Lamp 8 ITB Image Transfer Belt Unit 9 By pass Tray 10 Transfer Roller 11 Registration Roller 12 By pass Feed Roller 13 Paper Feed Roller 14 Tray 1 15 OPC AIO 16 Waste Toner Bottle 17 EGB Controller Board 1 Product Information 10 1 ...

Page 13: ...aper Path 1 Paper path from the tray 1 to the output tray 2 Paper path in the duplex path 3 Paper path from the by pass tray 4 Paper path from the optional tray 2 to the output tray Machine Overview 11 1 ...

Page 14: ...olor AIO Motor This drives the color AIO cartridges Cyan Magenta and Yellow Black AIO Motor This drives the black AIO and the ITB Image Transfer Belt Transport Fusing Motor This drives the fusing unit paper feed roller registration roller and paper exit roller via the paper feed clutch registration clutch and gears This motor only drives the paper exit roller in non duplex models 1 Product Informa...

Page 15: ...e duplex rollers By pass Clutch This transfers drive from the transport fusing motor to the duplex rollers Paper Feed Clutch This transfers drive from the transport fusing motor to the paper feed roller Agitator Motor This moves the agitators in the waste toner bottle ITB Contact Motor This moves the ITB into contact with and away from the color OPCs Machine Overview 13 1 ...

Page 16: ...escription Memory Unit Type G 256MB D362 21 Z P1 G P3 Al P1 KR P2 SI P2 Memory Unit Type I 512MB D435 01 Z P1 DI C1 Camera Direct Print Card Type H M385 01 Z P1 IEEE 1284 Interface Board Type A B679 17 Z P1 KR P2 SI P2 IEEE802 11a g Interface Unit Type L M M344 01 02 Z P1 Gigabit Ethernet Board Type A G874 01 Z P1 KR P2 SI P2 Hard Disk Drive Option Type C320 M394 01 New 1 Product Information 14 1 ...

Page 17: ...Item Model No Description VM Card Type O M385 03 04 05 Z P1 512 MB memory option is required NetWare Type F M394 10 New Machine Configuration 15 1 ...

Page 18: ...those products the following information will be of help when you read this manual Different Points from Previous Products M075 M040 M041 Controller GW controller Non GW controller SD slot 2 SD slots Not available Operation panel 4 lines LCD 2 lines LCD Eco night sensor New energy save function Available Not available 1 Product Information 16 1 ...

Page 19: ...areas that get sudden temperature changes This includes Areas directly exposed to cool air from an air conditioner Areas directly exposed to heat from a heater 6 Do not put the machine in areas that get exposed to corrosive gas 7 Do not install the machine at locations over 2 500 m 8 125 ft above sea level 8 Put the machine on a strong level base Inclination on any side must be no more than 5 mm 9...

Page 20: ... Over 20 cm 7 9 Rear Over 10 cm 4 Right side Over 10 cm 4 Front Over 70 cm 27 5 Power Requirements Make sure that the plug is tightly connected to the outlet Avoid multi wiring Make sure that you ground the machine Input voltage level 120 V 60 Hz More than 11 A for North America 220 V to 240 V 50 Hz 60 Hz More than 6 A for Europe Asia Permitted voltage fluctuation 10 2 Installation 18 2 ...

Page 21: ...Do not set anything on the power cord Installation Procedure Refer to the Quick Installation Guide for details about installing the machine Installation Requirements 19 2 ...

Page 22: ...2 Installation 20 2 ...

Page 23: ...3 Preventive Maintenance Preventive Maintenance See Appendices for the Preventive Maintenance 21 3 ...

Page 24: ...3 Preventive Maintenance 22 3 ...

Page 25: ...t out all jobs in the printer buffer Turn off the main power switch and unplug the machine before you do the procedures in this section Always touch a grounded surface to discharge static electricity from your hands before you handle SD cards printed circuit boards NVRAM or memory boards 23 4 ...

Page 26: ...Special Tool SD card 4 Replacement and Adjustment 24 4 ...

Page 27: ...n this section Rear Cover 1 Rear tray cover A hooks 2 Interface cover B hooks 3 Rear cover C x 4 After removing four screws from the rear cover pull the rear cover from the top right D to the top left while lifting up the rear cover Upper screw E M3x8 x 2 Lower screws F M4x10 x 2 Exterior Covers 25 4 ...

Page 28: ...Operation Panel 1 Open the top cover A 2 Open the front cover B 3 Front harness cover C x 1 4 Replacement and Adjustment 26 4 ...

Page 29: ...4 Operation panel D x 2 x 1 Right Cover 1 Rear cover p 25 2 Operation panel p 26 3 Right cover A x 4 Top front screw B M3x8 others M4x10 Left Cover 1 Operation panel p 26 Exterior Covers 27 4 ...

Page 30: ... mark Top front screw B M3x8 others C M4x10 Front Cover Unit 1 Left cover p 27 2 Rear cover p 25 3 Operation panel p 26 4 Transfer unit p 50 5 Right cover p 27 6 Close the front cover A 7 Spring B x 1 4 Replacement and Adjustment 28 4 ...

Page 31: ... Do not remove the spring B with the front cover open The strong tension of the spring can cause injury 8 Cover link gear unit C x 2 9 Power switch assembly D x 3 Exterior Covers 29 4 ...

Page 32: ...10 Release the belt E 11 Front cover unit F x 4 4 Replacement and Adjustment 30 4 ...

Page 33: ...ion Decal Location Caution decals are attached as shown below Be sure to turn off the main power switch and disconnect the power plug from the power outlet before beginning any disassembly or adjustment of the laser unit This printer uses a class IIIb laser beam with a wavelength of 780 nm and an output of 7 mW The laser can cause serious eye injury Laser Optics 31 4 ...

Page 34: ...e PSU cuts off the power supply 5V to the four LD boards The electric circuits go through the EGB and IOB This system prevents unexpected laser emission and ensures user safety and technician safety Laser Optics Housing Unit 1 Rear cover p 25 2 Controller box cover p 76 Controller Board 4 Replacement and Adjustment 32 4 ...

Page 35: ...3 Disconnect the three harnesses from CN302 303 and 304 on the EGB x 3 4 Open the top cover A Laser Optics 33 4 ...

Page 36: ...t side 8 Remove the laser optics housing unit E from the top cover and place it on the main body Always use two hands when carrying the laser optics housing unit Be sure not to drop the laser optics housing unit When removing the laser optics housing unit the circle area F might be stuck in the frame or other pars Remove the laser optics housing unit carefully 4 Replacement and Adjustment 34 4 ...

Page 37: ...unit After replacing the laser optics housing unit 1 Turn on the machine 2 Execute LPos Adj Rough with SP2 120 001 and then execute LPos Adj Fine with SP2 120 002 3 Adjust the registration settings for each tray and for the front and rear sides of the paper with SP1 001 and SP1 002 if necessary Laser Optics 35 4 ...

Page 38: ...n One Cartridge 1 Open the top cover 2 AIO cartridge A Black AIO Motor 1 Left cover p 27 2 Interlock switch base p 81 Interlock Switches 3 Disconnect the fusing connector A 4 Fusing harness guide B x 2 4 Replacement and Adjustment 36 4 ...

Page 39: ...ws in the above picture and take aside all harnesses on the harness guide C 6 Harness guide C x 4 7 Controller box cover p 76 Controller Board 8 Disconnect the connector CN308 on the EGB x 1 9 Remove the LSU fan base D x 2 x 2 AIO Cartridge 37 4 ...

Page 40: ...10 Drive unit E x 4 11 Image transfer unit gear F washer x 1 12 AIO gears G washer x 1 each 13 Drive unit guide H x 3 14 AIO gear I 4 Replacement and Adjustment 38 4 ...

Page 41: ...15 Black AIO motor J x 3 Color AIO Motor 1 Drive unit p 36 Black AIO Motor 2 Image transfer unit gear A washer x 1 3 Color AIO gear B washer x 1 AIO Cartridge 39 4 ...

Page 42: ...4 Drive unit guide C x 3 5 AIO gear and idle gear D 6 Color AIO motor E x 3 4 Replacement and Adjustment 40 4 ...

Page 43: ...1 Remove all the AIO cartridges p 36 AIO Cartridge All In One Cartridge 2 Transfer unit p 50 3 Remove the waste toner bottle A 4 Remove the two screws B 5 Grab the handles C and then pull out the image transfer belt unit D Image Transfer 41 4 ...

Page 44: ...transfer belt unit Execute SP2 120 009 Transfer Belt Adj after installing a new image transfer belt unit Agitator Motor 1 Right cover p 27 2 Motor bracket A x 2 3 Agitator motor assembly B x 1 x 1 4 Replacement and Adjustment 42 4 ...

Page 45: ...4 Agitator motor C x 2 ITB Image Transfer Belt Contact Motor 1 Agitator motor p 42 2 Release the wire A 3 ITB contact motor assembly B x 1 x 1 Image Transfer 43 4 ...

Page 46: ...4 ITB contact motor C x 2 ITB Image Transfer Belt Contact Sensor 1 Right cover p 27 2 ITB contact sensor assembly A x 1 x 1 4 Replacement and Adjustment 44 4 ...

Page 47: ...Mark Sensor Base 1 Open the top cover 2 Remove all AIO cartridges p 36 3 Slide the ITB unit to the front side or remove it 4 Rear cover p 25 5 Controller box cover p 76 Controller Board 6 Disconnect CN305 on the EGB x 1 Image Transfer 45 4 ...

Page 48: ... hooks 8 TM sensor base B Waste Toner Bottle Set Sensor 1 Remove all AIO cartridges p 36 2 Image transfer belt unit p 41 3 EGB p 79 4 Remove two screws A for the waste toner sensor base 4 Replacement and Adjustment 46 4 ...

Page 49: ...ottle set sensor C hooks x 1 When reinstalling the waste toner bottle set sensor connect it to the white connector of the harness Waste Toner Overflow Sensor 1 Remove all AIO cartridges p 36 2 Image transfer belt unit p 41 3 EGB p 79 4 Waste toner sensor base p 46 Waste Toner Bottle Set Sensor Image Transfer 47 4 ...

Page 50: ...ensor 6 Waste toner overflow sensor B hooks x 1 When reinstalling the waste toner overflow sensor connect it to the black connector of the harness Air Intake Fan 1 Remove all AIO Cartridge p 36 2 Image transfer belt unit p 41 3 EGB p 79 4 Waste toner sensor base p 46 Waste Toner Bottle Set Sensor 5 Remove two screws A for the air intake fan base 4 Replacement and Adjustment 48 4 ...

Page 51: ...6 Disconnect the harness B 7 Air intake fan base C 8 Air intake fan D x 1 Image Transfer 49 4 ...

Page 52: ...counter reset of the transfer unit Follow the procedures below Installing a new transfer unit or transfer roller with a new fusing unit No operation is required to reset the transfer unit counter Installing a new transfer unit or transfer roller without a new fusing unit Enter the SP mode and then execute the SP7 804 022 to reset the transfer unit counter Installing a new fusing unit without a new...

Page 53: ...2 Release the two hooks A at both sides of the transfer unit 3 Open the transfer roller unit B and remove it 4 Transfer roller assembly C x 2 Paper Transfer 51 4 ...

Page 54: ... must be reset after installing a new transfer roller For details see p 50 After installing a new transfer unit or transfer roller Registration Roller 1 Transfer unit p 50 2 Transfer roller unit p 50 3 Tension springs A both sides 4 Registration idle roller B x 2 gear x 1 bushing x 2 5 Registration roller C x 2 gear x 2 bushing x 2 4 Replacement and Adjustment 52 4 ...

Page 55: ...re that the tension spring correctly hooks onto the bushing of the registration idle roller as shown above A Never fail to reassemble the registration idle roller in the right direction Registration Sensor 1 Right Cover p 27 2 Registration sensor assembly A x 1 x 1 Paper Transfer 53 4 ...

Page 56: ...sor B hooks Registration Clutch 1 Left cover p 27 2 Main switch bracket p 28 Front Cover Unit 3 Paper feed clutch p 66 4 Transport Fusing motor p 64 5 Lower transport gear unit A x 3 x 3 4 Replacement and Adjustment 54 4 ...

Page 57: ...6 Registration clutch B x 1 x 1 By pass and Duplex Clutch 1 Lower transport gear unit p 54 Registration Clutch 2 Cover A x 3 Paper Transfer 55 4 ...

Page 58: ...3 By pass clutch B x 1 x 1 4 Duplex clutch C x 1 x 1 Duplex Sensor 1 Right Cover p 27 2 Duplex sensor assembly A x 1 x 1 4 Replacement and Adjustment 56 4 ...

Page 59: ...3 Duplex sensor B hooks Paper Transfer 57 4 ...

Page 60: ...B After installing a new fusing unit This unit has the new unit detection function in itself No operation is required to reset the fusing unit counter However the new unit detection function of this unit automatically resets the transfer unit counter If a new fusing unit is installed without a new transfer unit Enter the SP mode and then execute the SP7 805 022 to recalls the transfer unit previou...

Page 61: ... lever knobs at this time 3 Move the both pressure release levers B to the upper position less pressure position 4 Remove the pressure release lever knobs Do not place the fusing unit with its rear entrance guide down Otherwise the fusing rear entrance guide can be broken Image Fusing 59 4 ...

Page 62: ... C at the left and right edge of the fusing unit 6 Remove four screws on the fusing upper cover D 7 Release four hooks E of the fusing upper cover and then remove the fusing upper cover F 4 Replacement and Adjustment 60 4 ...

Page 63: ...8 Fusing lower guide front plate G x 3 9 Fusing lower cover H x 3 10 Remove two screws I 11 Fusing lamp right stay J x 1 12 Fusing lamp K Image Fusing 61 4 ...

Page 64: ...using upper cover p 58 Fusing Lamp 3 Thermostat A x 2 Thermistors 1 Fusing unit p 58 2 Fusing upper cover p 58 Fusing Lamp 3 Fusing lower cover p 58 Fusing Lamp 4 Disconnect the thermistor connector A 4 Replacement and Adjustment 62 4 ...

Page 65: ...5 Cable guide B x 2 6 Thermostat bracket C x 4 7 Thermistor center D x 1 8 Thermistor end E x 1 When installing the thermistors center and end Image Fusing 63 4 ...

Page 66: ...or center B Thermistor end Set the cables A of two thermistors along the cable guide B Transport Fusing Motor 1 Rear cover p 25 2 Left cover p 27 3 Disconnect the fusing cables A 4 Fusing harness guide B x 2 4 Replacement and Adjustment 64 4 ...

Page 67: ...5 Pull out the ITB unit C x 2 6 Transport Fusing motor assembly D x 3 x 1 7 Motor bracket E x 2 ground plate x 1 8 Transport Fusing motor F x 3 Image Fusing 65 4 ...

Page 68: ...aper Feed Clutch 1 Rear cover p 25 2 Left cover p 27 3 Paper feed clutch A x 1 x 1 Paper Feed Roller 1 Pull out the tray 2 Open the front cover 3 Transfer unit p 50 4 Paper feed clutch p 66 4 Replacement and Adjustment 66 4 ...

Page 69: ... A to the right side hook 6 Slide the paper feed shaft B to the left side x 1 7 Paper feed roller C x 1 Separation Pad 1 Pull out the tray 2 Push down the bottom plate A 3 Separation pad B hooks spring x 1 Paper Feed and Exit 67 4 ...

Page 70: ...on pad make sure that the mylar C is not placed under the separation pad The right side image above shows incorrect installation By pass Separation Pad 1 Pull out the tray 1 2 By pass feed unit A x 4 4 Replacement and Adjustment 68 4 ...

Page 71: ...3 By pass separation pad B By pass Pick up and Feed Rollers By pass Pick up Roller 1 Pull out the tray 1 2 By pass feed unit p 68 By pass Separation Pad 3 Remove the clip A Paper Feed and Exit 69 4 ...

Page 72: ...ick up roller shaft B bushing x 1 5 Pick up roller C By pass Feed Roller 1 Pull out the tray 1 2 By pass feed unit p 68 By pass Separation Pad 3 Bushing A at the by pass feed roller shaft x 1 4 Replacement and Adjustment 70 4 ...

Page 73: ...oller C When installing the by pass pick up and feed rollers Make sure that the small plastic bushing A is correctly inserted between the pick up or feed roller B and roller support plate C Paper End Sensor 1 Rear cover p 25 2 Right cover p 27 Paper Feed and Exit 71 4 ...

Page 74: ...3 Paper end sensor assembly A x 1 x 1 4 Paper end sensor B hooks By pass Paper End Sensor 1 Pull out the tray 2 Rear cover p 25 3 Right cover p 27 4 Replacement and Adjustment 72 4 ...

Page 75: ...4 By pass paper end sensor bracket A x 1 x 1 5 By pass paper end sensor B hooks Paper Exit Sensor 1 Operation panel p 26 Paper Feed and Exit 73 4 ...

Page 76: ...2 Remove the mylar at the bottom of the paper exit sensor 3 Paper exit sensor A hooks x 1 4 Replacement and Adjustment 74 4 ...

Page 77: ...ht Sensor 1 Operation panel p 26 2 Remove three screws on the bottom of the operation panel 3 Operation panel cover A hooks 4 Eco night sensor B x 1 hooks Operation Panel Board Unit 1 Operation panel p 26 Electrical Components 75 4 ...

Page 78: ...l board unit C Controller Board Always touch a grounded surface to discharge static electricity from your hands before you handle SD cards printed circuit boards NVRAM or memory boards 1 Rear cover p 25 2 Controller box cover A x 8 4 Replacement and Adjustment 76 4 ...

Page 79: ...3 Interface bracket B x4 a M3x6 b M3x6 tapping blue c M3x6 tapping bind circle 4 Controller board unit C x 4 Electrical Components 77 4 ...

Page 80: ...5 RAM DIMM D and rails E 6 NVRAMs F 7 Controller board G When installing the new Controller Board 1 Remove the NVRAMs from the old controller board 4 Replacement and Adjustment 78 4 ...

Page 81: ...efective Keep the NVRAMs away from objects that can cause static electricity Static electricity can damage NVRAM data Make sure that the NVRAM 1 is correctly installed in the left hand slot and NVRAM 2 is correctly installed in the right hand slot on the controller board Otherwise the machine will never operate EGB Engine Board Always touch a grounded surface to discharge static electricity from y...

Page 82: ...3 EGB A x 6 x all 4 NVRAM B When installing the new EGB 1 Remove the NVRAM from the old EGB 4 Replacement and Adjustment 80 4 ...

Page 83: ...NVRAM if the NVRAM on the old EGB is defective Keep the NVRAM away from objects that can cause static electricity Static electricity can damage NVRAM data Make sure that the NVRAM is correctly installed on the EGB Interlock Switches 1 Operation panel p 26 2 Rear cover p 25 3 Left cover p 27 4 Remove the spring A Electrical Components 81 4 ...

Page 84: ...oved 6 Two interlock switches C at the outside of the base and one interlock switch D at the inside of the base hooks Fusing Fan Motor 1 Operation panel p 26 2 Rear cover p 25 3 Left cover p 27 4 Interlock switch base p 81 Interlock Switches 5 Fusing fan base A x 2 x 1 4 Replacement and Adjustment 82 4 ...

Page 85: ...chine Make sure the fan cable is facing the correct direction by noting the correct orientation of its cable Also notice that the fusing fan motor sticker is installed upside down LSU Fan Motor 1 Operation panel p 26 2 Rear cover p 25 3 Left cover p 27 4 LSU fan motor A hooks x 1 Electrical Components 83 4 ...

Page 86: ... decal is not visible the motor is installed backwards ID Chip Board 1 Operation panel p 26 2 Rear cover p 25 3 Left cover p 27 4 Controller box cover p 76 Controller Board 5 Disconnect the connector CN308 on the EGB x 1 6 Interlock switch base p 81 Interlock Switches 7 Fusing fan base p 82 Fusing Fan Motor 8 Take the harnesses aside around the LSU fan base A 9 LSU fan base A x 2 x 1 10 Drive unit...

Page 87: ...11 ID Chip Board B x 3 x 1 PSU 1 Operation panel p 26 2 Rear cover p 25 3 Left cover p 27 4 Ground cable A x 1 5 Power cord bracket B x 2 Electrical Components 85 4 ...

Page 88: ...6 AC inlet assembly C washer screw a x 2 x 1 x 2 7 Power switch assembly D x 3 8 PSU bracket E x 4 x all 4 Replacement and Adjustment 86 4 ...

Page 89: ...re is the removable fuse on the PSU Fuse No Rating FU101 NA 15 A 250V FU101 EU ASIA 6 3A 250V Use a correct rating fuse for the fuse replacement Never use a wrong rating fuse If do so the machine may be damaged Never try direct connection of PSU circuit without a fuse High Voltage Power Supply Board 1 Remove all AIO cartridges 2 Operation panel p 26 3 Rear cover p 25 4 Right cover p 27 Electrical ...

Page 90: ...able x 1 x 1 Temperature Humidity Sensor 1 Operation panel p 26 2 Rear cover p 25 3 Right cover p 27 4 Temperature Humidity sensor A x 1 x 1 Tray Set Sensor 1 Operation panel p 26 2 Rear cover p 25 3 Right cover p 27 4 Replacement and Adjustment 88 4 ...

Page 91: ...and Controller Board replacement procedures Refer to EGB Engine Board or Controller Board for details When replacing an old NVRAM with a new NVRAM NVRAM setting is required Follow the NVRAM setting procedure described below NVRAM on the Controller 1 Insert an SD card in the lower SD slot 2 Plug in and then turn on the main power switch Electrical Components 89 4 ...

Page 92: ...01 003 PRT SP5 801 008 NCS SP5 801 011 15 Do Counter Clear SP7 810 16 Make these contract related settings Counter Method SP5 045 Telephone Number Setting Fax Telephone Number SP5 812 002 if the meter charge mode SP5 930 001 is ON enabled 17 Enter the SP mode changes previously made at the factory and the field NVRAM on the EGB Engine Board For this procedure you must know the device number and th...

Page 93: ... 9 Turn the main power switch off and on 10 Start the SP mode 11 Use SP5 801 002 to reset the engine settings 12 Reset the meter charge settings SP5 930 001 13 Enter the SP mode changes previously made at the factory and the field 14 Replace all maintenance kits with new ones Electrical Components 91 4 ...

Page 94: ...4 Replacement and Adjustment 92 4 ...

Page 95: ...5 System Maintenance Reference Service Program See Appendices for the followings Service SP Engine SP 93 5 ...

Page 96: ...ve no effect I O Timeouts will never occur bit 4 SD Card Save Mode 0 Disable 1 Enable Enable Print jobs will be saved to an SD Card in the GW SD slot Card Save Function in System Maintenance chapter of the Field Service Manual bit 5 DFU bit 6 DFU bit 7 RPCS PCL Printable area frame border 0 Disable 1 Enable Enable The machine prints all RPCS and PCL jobs with a border on the edges of the printable...

Page 97: ...disabled these jobs will not be printed properly bit 4 DFU bit 5 DFU bit 6 DFU bit 7 DFU 1001 Bit Switch 003 Bit Switch 3 0 1 bit 0 DFU bit 1 DFU bit 2 PCL5e c Legacy HP compatibility 0 Disable 1 Enable Enable Uses the same left margin as older HP models such as HP4000 HP8000 In other words the left margin defined in the job usually ESC r0A will be changed to ESC r1A bit 3 DFU bit 4 DFU bit 5 DFU ...

Page 98: ... or not Pattern3 includes most PS commands Pattern1 A small number of PS tags and headers bit 4 Increase max number of the stored jobs to 1000 jobs Disable 100 Enable 1000 Enable Changes the maximum number of jobs that can be stored on the HDD via Job Type settings to 1000 The default is 100 bit 5 Face up output Disable Enable Enable All print jobs will be output face up in the destination tray bi...

Page 99: ...are always routed through the duplex unit Not having to switch paper paths increases the print speed slightly bit 1 to 7 DFU 1001 Bit Switch 008 Bit Switch 8 0 1 bit 0 DFU bit 1 DFU bit 2 DFU bit 3 PCL PS Allow BW jobs to print without requiring User Code Disable Enable Enable BW jobs submitted without a user code will be printed even if usercode authentication is enabled Color jobs will not be pr...

Page 100: ... conditions might result in problems Job submission via USB or Parallel Port Spool printing WIM Configuration Device Settings System bit 3 DFU bit 4 Timing of the PJL Status ReadBack JOB END when printing multiple collated copies Disabled Enabled This bitsw determines the timing of the PJL USTATUS JOB END sent when multiple collated copies are being printed 0 default JOB END is sent by the device ...

Page 101: ...r When you select 0 the document server is enabled or disabled in accordance with Copy Service Mode SP5 967 When you select 1 the document server is enabled regardless of Copy Service Mode SP5 967 1101 Data Recall Recalls a set of gamma settings This can be either a the factory setting b the previous setting or c the current setting 1101 1 Factory CTL 1101 2 Previous 1101 3 Current 1101 4 ACC 1102...

Page 102: ...ighlight CTL 0 to 30 15 1 step 1104 2 Black Shadow 1104 3 Black Middle 1104 4 Black IDmax 1104 21 Cyan Highlight CTL 0 to 30 15 1 step 1104 22 Cyan Shadow 1104 23 Cyan Middle 1104 24 Cyan IDmax 1104 41 Magenta Highlight CTL 0 to 30 15 1 step 1104 42 Magenta Shadow 1104 43 Magenta Middle 1104 44 Magenta IDmax 1104 61 Yellow Highlight CTL 0 to 30 15 1 step 1104 62 Yellow Shadow 1104 63 Yellow Middle...

Page 103: ...peed LowSpd Low Speed HlfSpd Half speed NorSpd Normal speed Adjusts the leading edge registration This SP changes the registration clutch operation timing for each mode A ve value sets the registration start timing earlier A ve value sets the registration start timing later The value of the normal paper in RS is the standard value The values of papers other than normal are added to the value of th...

Page 104: ...46mm EGB 1003 Paper Buckle Paper Buckle Tray or By pass Paper Type Process Speed 002 Tray1 0 3mm EGB Adjusts the amount of paper buckle at the registration roller for each mode This SP changes the paper feed timing 10 0 to 10 0 0 0 0 1 mm step 006 Tray2 0 3mm EGB 014 By pass 0 3mm EGB 018 Duplex 0 3mm EGB 1100 Lead Edge Reg Leading Edge Registration Tray or By pass Paper Type Process Speed Process...

Page 105: ...etting range of SP1102 is different from the setting range of SP1002 001 By pass 0 34mm EGB Adjusts the side to side registration for each mode This SP changes the laser main scan start position 15 to 15 0 0 34 mm step 002 Tray1 0 34mm EGB 003 Tray2 0 34mm EGB 004 Duplex 0 34mm EGB 1105 Temp Adj Temperature Adjustment Adjusts the fusing unit temperature 001 Fusing Temp EGB 100 to 180 160 10 deg st...

Page 106: ... Offset EGB Specifies the threshold sheet of the paper exit overflow detection 150 to 150 0 1 sheet step SP2 XXX Drum 2109 Test Print 001 Test Print Exe 002 Image Pattern 1 0 to 127 0 1 step 0 Grid 512 dot pitch 2 Grid Horizontal 128dot pitch 4 Grid vertical line 128dot pitch 8 Horizontal line 2dot 4dot pitch 16 Vertical line 2dot 4dot pitch 32 Horizontal line 1 dot 2dot pitch 64 Vertical line 1do...

Page 107: ...print 0 or 1 0 1 step 0 Simplex 1 Duplex 007 Color Selects the color mode for the test print 0 to 7 0 1 step 0 Black 1 Magenta 2 Cyan 3 Yellow 4 Red Yellow and Magenta 5 Green Yellow and Cyan 6 Blue Magenta and Cyan 7 Full Color 2120 Auto Adjustment Manual Line Position Adjustment Execution 001 LPos Adj Rough Performs the line position rough adjustment 002 LPos Adj Fine Performs the line position ...

Page 108: ...Transfer Belt Adj EGB Performs the process control line position rough adjustment line position fine adjustment and line position adjustment for the low speed in order The standard margin position is measured when executing the line position fine adjustment 2181 LPos Adj Result Line Position Adjustment Result Color Value Unit The following SPs display the result of MUSIC for the skew correction 21...

Page 109: ...ber of MUSIC execution 0 to 9999 0 1 step 2186 009 Failure EGB Displays the number of MUSIC failure 0 to 9999 0 1 step 2190 Transfer Adj 001 Belt Cleaning EGB 0 or 1 1 1 step 0 Off 1 On Turns on or off the reverse cleaning mode for the image transfer belt 2191 Laser Unit 001 LD Default Set EGB Returns the current settings for the laser unit to the factory settings 2907 ACS SW FC Mode 001 Cont Mono...

Page 110: ...etail Result C EGB Displays the result of the automatic adjustment for cyan 006 Detail Result Y EGB Displays the result of the automatic adjustment for yellow SP5 XXX Mode 5001 All Indicators On 5001 001 CTL Checks the LED on the operation panel 5024 mm inchDisplay 5024 001 CTL Sets units mm or inch for custom paper sizes 0 or 1 1 0 mm EU AS 1 inch NA 5045 Accounting counter 5045 001 Counter Metho...

Page 111: ...play the IP address on the LCD 0 or 1 0 0 Not display 1 Display 5056 Coverage Counter 5056 001 Coverage Counter CTL Display or does not display the coverage counter 0 or 1 0 0 Not display 1 Display 5169 CE Login 5169 001 CE Login CTL Enables or disables the CE login 0 or 1 0 0 Off 1 On 5302 Set Time 5302 002 Time difference CTL Adjusts the RTC real time clock time setting for the local time zone 1...

Page 112: ... 10 minutes step For example 3500010 EU default The timer is advanced by 1 hour at am 0 00 on the 5th Sunday in March The digits are counted from the left Make sure that SP5 307 1 is set to 1 5307 004 Rule Set End NA 105 4 60000 EU 105 4 00000 ASIA 03100000 Specifies the end setting for the summer time mode There are 8 digits in this SP 1st and 2nd digits The month 1 to 12 3rd digit The week of th...

Page 113: ... for users 5411 LDAP Certification 5411 004 Easy Certification CTL 0 or 1 1 0 Off 1 On Determines whether easy LDAP certification is done 5411 005 Password Null Not Permit CTL 0 or 1 0 0 Password NULL not permitted 1 Password NULL permitted This SP is referenced only when SP5411 4 is set to 1 On 5411 006 Detail Option CTL Bit 0 Guest Certification 0 OFF default 1 ON Determines whether guest certif...

Page 114: ...out has occurred This setting is used only if SP5413 3 is set to 1 on 1 to 999 60 1 min step 5414 Access Mitigation 001 Mitigation On Off CTL Switches on off masking of continuously used IDs and passwords that are identical 0 or 1 0 0 Off 1 On 002 Mitigation Time CTL Sets the length of time for excluding continuous access for identical user IDs and passwords 0 to 60 15 1 min step 5415 Password Att...

Page 115: ...1 Permissible Number CTL Sets a limit on access attempts when an excessive number of attempts are detected for MFP features 0 to 500 100 1 step 002 Detect Time CTL Sets the length of time for monitoring the frequency of access to MFP features 10 to 30 10 1 sec step 003 Cert Wait CTL Sets the wait time to slow down the speed of certification when an excessive number of access attempts have been det...

Page 116: ...5481 Auth Error Code This SP codes determines how the authentication failures are displayed 001 System Log Disp CTL Determines whether an error code appears in the system log after a user authentication failure occurs 0 or 1 0 1 0 Off 1 On 5501 PM Alarm Interval PM Alarm Interval 5501 001 Printout CTL Sets the PM alarm Interval 0 to 9999 0 1k prints step The alert is sent to the e mail address tha...

Page 117: ...arm level If an SC code occurs the error alarm counter increases by 1 If no SC code occurs while the set number of paper is output the jam alarm counter decreases by 1 The error alarm occurs when the error alarm counter reaches 5 The alert is sent to the e mail address that is specified for the system administrator using a browser and the built in web server Web Image Monitor When SP5 866 001 is s...

Page 118: ... this SP is enabled 5515 SC Alarm Setting Turns on or off the following SC alarm settings These SP s are active when the CSS or NRS is enabled 5515 001 SC Call CTL 0 or 1 1 0 OFF 1 ON 5515 002 Service Parts Ne CTL This SP activates the service parts near end call 0 or 1 0 0 OFF 1 ON 5515 003 Service Parts En CTL This SP activates the service parts end call 0 or 1 0 0 OFF 1 ON 5515 004 User Call CT...

Page 119: ...a DFU 5801 005 MCS Clears MCS data DFU 5801 008 Printer Clears the printer application settings 5801 010 GWWS Clears the web service data and the network application data 5801 011 NCS Initializes the system default and interface settings IP address also SmartNetMonitor for Admin WebStatusMonitor settings and the TELNET settings 5801 014 Clear DCS Setting Resets or deletes the DCS related data 5801...

Page 120: ... Turns on or off the margin masking function 5803 Input Check See Input Check Table 5804 Output Check See Output Check Table 5810 Fusing SC Reset 5810 001 Fusing SC Reset Resets a type A service call condition Turn the main power switch off and on after resetting the SC code 5812 Service TEL 5812 001 Telephone CTL Sets the telephone number for a service representative This number is printed on the...

Page 121: ...16 002 CE Call CTL 0 or 1 1 1 step 0 Start 1 End 5816 003 Function Flag CTL 0 or 1 0 1 step 0 Off The remote service function is disabled 1 On The remote service function is enabled 5816 007 SSL Disable CTL 0 to 1 0 1 step 0 On 1 Off 5816 008 RCG Connect T O CTL Sets the timeout counter for the remote connection 1 to 90 30 1 second step 5816 009 RCG Write Timeout CTL Sets the timeout counter for w...

Page 122: ...onnection 5816 061 NotiTime ExpTime CTL Proximity of the expiration of the certification 5816 062 HTTP Proxy use CTL This SP setting determines if the proxy server is used when the machine communicates with the service center 5816 063 HTTP Proxy Host CTL This SP sets the address of the proxy server used for communication between Cumin N and the gateway Use this SP to set up or display the customer...

Page 123: ...1 characters Any character beyond the 31st character is ignored This name is customer information and is not printed in the SMC report 5816 067 Cer Updt Cond CTL Displays the status of the certification update 0 The certification used by Cumin is set correctly 1 The certification request setAuthKey for update has been received from the GW URL and certification is presently being updated 2 The cert...

Page 124: ... GW URL was notified of the results of the update after it was completed but an certification error has been received and the rescue certification is being recorded 18 The rescue certification of No 17 has been recorded and the GW URL is being notified of the failure of the certification update 5816 068 Cer Abnml Cause CTL Displays a number code that describes the reason for the request for update...

Page 125: ...execution 5816 087 CERT MacroVsn CTL Displays the macro version of the NRS certification 5816 088 CERT PAC Vsn CTL Displays the PAC version of the NRS certification 5816 089 CERT ID2 Code CTL Displays ID2 for the NRS certification Spaces are displayed as underscores _ Asteriskes indicate that no NRS certification exists 5816 090 CERT Subject CTL Displays the common name of the NRS certification su...

Page 126: ...either the RCG device nor RCG N device are set 1 The RCG N device is being set Only Box registration is completed In this status the external RCG unit cannot answer a polling request 2 The RCG N device is set In this status the external RCG unit cannot answer a polling request 3 The RCG device is being set In this status the RCG N device cannot be set 4 The RCG module has not started 5816 202 Inst...

Page 127: ... CTL Displays the result of the notification sent to the device from the GW URL in answer to the inquiry request Displayed only when the result is registered at the GW URL 5816 206 Instl Rgstltn CTL Executes Cumin Registration 5816 207 Instl Rgstltn Rst CTL Displays a number that indicates the registration result 0 Succeeded 2 Registration in progress 3 Proxy error proxy enabled 4 Proxy error prox...

Page 128: ...revious registration 12004 Attempted setting with illegal entries for certification and ID2 12005 Remote communication is prohibited The device has an Embedded RC gate related problem Operation Error Incorrect Setting 12006 A confirmation request was made after the confirmation had been already completed 12007 The request number used at registration was different from the one used at confirmation ...

Page 129: ...Basil is illegal 2396 Device ID for Basil is illegal 2397 Incorrect ID2 format 2398 Incorrect request number format 5816 209 Instl Clear CTL Releases a machine from its Cumin setup 5816 250 Print Com Log CTL Prints the communication log 5821 NRS Address 5821 002 RCG IP Address used for NRS CTL Sets the IP address of the RCG Remote Communication Gate 00000000h to FFFFFFFFh 00000000h 1 step 5824 NVR...

Page 130: ...0 or 1 1 0 Disabled 1 Enabled Selecting 0 disables bi directional data transmission 5828 052 ECP CTL Switches the ECP setting for Centronics off on 0 or 1 1 0 Disabled 1 Enabled With 1 selected SP5 828 050 must be enabled for 1284 mode compatibility 5828 065 Job Spool CTL Switches the job spool on off 0 or 1 0 0 Disabled 1 Enabled 5828 066 HD job Clear CTL Selects the treatment of the job when a s...

Page 131: ...the Web monitor 0 or 1 1 1 step 0 Disabled 1 Enabled 5828 145 Active IPv6 Link Displays the IPv6 link local address for the wireless LAN or Ethernet 5828 147 Active IPv6 Stat 1 Displays the IPv6 stateless address 1 to 5 for the wireless LAN or Ethernet 5828 149 Active IPv6 Stat 2 5828 151 Active IPv6 Stat 3 5828 153 Active IPv6 Stat 4 5828 155 Active IPv6 Stat 5 5828 156 IPv6 Manual Addr CTL Displ...

Page 132: ...sible CTL Displays or does not display the link to Consumable Supplier on the top page and link page of the web system 0 or 1 1 1 0 Not display 1 Display 5828 239 Web Link1 Name CTL This SP confirms or changes the URL1 name on the link page of the web system The maximum characters for the URL name are 31 characters 5828 240 Web Link1 URL CTL This SP confirms or changes the link to URL1 on the link...

Page 133: ...07 Mail RX Data 008 Mail TX Data 009 HDD Formatting Data for a Design 010 HDD Formatting Log 011 HDD Formatting Ridoc I F 5840 IEEE 802 11 5840 006 Channel MAX CTL Sets the maximum number of channels available for data transmission via the wireless LAN The number of channels available varies according to location The default settings are set for the maximum end of the range for each area Adjust th...

Page 134: ...ls EU 1 to 13 1 1 step NA AS 1 to 11 1 1 step 5840 008 Transmission Speed CTL 0 x 00 to 0 x FF 0 x FF to Auto 0 x FF to Auto Default 0 x 11 55M Fix 0 x 10 48M Fix 0 x 0F 36M Fix 0 x 0E 18M Fix 0 x 0D 12M Fix 0 x 0B 9M Fix 0 x 0A 6M Fix 0 x 07 11M Fix 0 x 05 5 5M Fix 0 x 08 1M Fix 0 x 13 0 x FE reserved 0 x 12 72M reserved 0 x 09 22M reserved 5840 011 WEP Key Select CTL Selects the WEP key 00 to 11...

Page 135: ... installed 5804 044 11g Slot Time CTL Selects the slot time for IEEE802 11 0 to 1 0 1 0 20 m 1 9 m This SP is displayed only when the IEEE802 11 card is installed 5804 045 WPA Debug Lvl CTL Selects the debug level for WPA authentication application 1 to 3 3 1 1 Info 2 warning 3 error This SP is displayed only when the IEEE802 11 card is installed 5842 GWWS Analysis Net File Application Analysis 58...

Page 136: ... Bit switches Bit 0 to 6 Not used Bit 7 0 Minute second micro second 1 Date hour minute second 5844 USB 5844 001 Transfer Rate CTL Adjusts the USB transfer rate 0001 or 0004 0004 0001 Full speed 0004 Auto Change 5844 002 Vendor ID CTL Displays the vendor ID 5844 003 Product ID CTL Displays the product ID 5844 004 Dev Release Num CTL Displays the device release version number 5844 005 Fixed USB Por...

Page 137: ...e will stop communicating with the network if the settings are wrong This reduces the amount of spurious network traffic caused by errors due to incorrect settings 5846 UCS Setting 5846 010 LDAP Search TOut CTL 1 to 255 60 1 step Sets the length of the timeout for the search of the LDAP server 5846 041 AddtB Acl Info CTL This SP must be executed immediately after installation of an HDD unit in a b...

Page 138: ...agers and users as well 5846 047 Ini Local AddrB CTL Clears the local address book information including the user code 5846 049 Ini LDAP AddrB CTL Clears the LDAP address book information except the user code 5846 050 Init All AddrB CTL Initializes all address information data except the administration account Clears all directory information managed by UCS including all user codes Turn off and on...

Page 139: ...1 step Use this SP to set the conditions for password entry to access the local address book Specifically this SP limits the password entry to upper case and sets the length of the password This SP does not normally require adjustment This SP is enabled only after the system administrator has set up a group password policy to control access to the address book 5846 063 Compl Opt2 CTL 0 to 32 0 1 s...

Page 140: ...he local address book Specifically this SP limits the password entry to symbols and defines the length of the password This SP does not normally require adjustment This SP is enabled only after the system administrator has set up a group password policy to control access to the address book 5846 094 Encryption Stat CTL 0 to 255 1 step No default Shows the status of the encryption function of the a...

Page 141: ... is set to 2 5848 217 Timing CTL 0 to 2 0 1 step Selects the method for transmitting log information 0 Transmitting OFF 1 Always Transmitting 2 Interval Transmitting 5849 Installation Date 5849 001 Display CTL Enables or disables the udirectory access limitation 0000 Disabled 0001 Enabled 5849 002 Print CTL Determines whether the installation date is printed on the printout for the total counter 0...

Page 142: ...5857 009 HDD to SD Latest CTL Copies the most recent 4 MB of the debug log from the hard disk to the SD card 5857 010 HDD to SD Any CTL Sets the key number of the debug log copied from the hard disk to the SD card 5857 011 Erase HDD Debug CTL Deletes the debug log from the hard disk 5857 012 Erase SD Debug CTL Deletes the debug log from the SD card 5857 013 Dsply SD Space CTL Shows the free space ...

Page 143: ...e controller uses less time to save logs because the log file is prepared 5857 017 Make SD Debug File CTL 5858 Debug Log Save SC 5858 001 Engine SC CTL Collects debug logs when an engine related SC code occurs 0 or 1 0 1 step 0 OFF 1 ON 5858 002 Controller SC CTL Collects debug logs when a controller related SC code occurs 0 or 1 0 1 step 0 OFF 1 ON 5858 003 Any SC CTL Sets the SC code whose logs ...

Page 144: ...59 009 Key 9 CTL 5859 010 Key 10 CTL 5860 SMTP POP3 IMAP4 5860 002 SMTP Srv Port No CTL Adjusts the number of the SMTP server ports 1 to 65535 25 1 step 5860 003 SMTP Auth CTL Enables or disables the SMTP authentication for mail transfers 0 or 1 0 1 step 0 Disable 1 Enable 5860 006 SMTP Auth Encryp CTL Encrypts or does not encrypt passwords for POP3 IMAP4 authentications 0 to 2 0 1 step 0 Automati...

Page 145: ...justs the port number of the IMAP4 server 1 to 65535 143 1 step 5860 016 SMTP Rx Port No CTL Adjusts the port number of the SMTP server 1 to 65535 25 1 step 5860 017 Mail Rx Interval CTL Adjusts the interval of receiving an e mail 2 to 1440 3 1 minute step 5860 019 Mail Keep Setting CTL Sets the way of keeping the e mail in the server 0 to 2 0 1 step 0 Not keeping 1 Keeping All 2 Keeping the only ...

Page 146: ... 003 is set to Enable Bit switch 0 LOGIN Bit switch 1 PLAIN Bit switch 2 CRAM MD5 Bit switch 3 DIGEST MD Bit switch 4 7 Not used 5860 026 S MIVE MIME Header Setting CTL Selects the MIME header type of an E mail sent by S MIME 0 to 2 0 1 0 Microsoft Outlook Express standard 1 Internet Draft standard 2 RFC standard 5866 E Mail Report 5866 001 Report Validity CTL Disables and re enables the email not...

Page 147: ...ove 5873 002 Undo Exec See SD Card Appli Move 5878 Option Setup 5878 001 Data Overwrite Security Executes the setup for the Data Overwrite Security Unit 5878 002 HDD Encryption Executes the setup for the HDD Encryption Unit 5887 SD Get Counter This SP sends a text file to an SD card inserted in SD card Slot 2 The operation stores The file is stored in a folder created in the root directory of the ...

Page 148: ... 001 0 OFF 1 ON Turns on or off the high humid paper mode 0 or 1 0 1 step 0 OFF 1 ON 002 1 MD1 2 MD2 3 MD3 Selects the mode for the high humid paper mode This SP is activated only when the SP5901 001 is 1 ON 1 to 3 1 1 step 1 Mode 1 Transfer current is increased to compensate for insufficient fusing 2 Mode 2 Transfer current is increased and the machine executes the idle rotation for 30 seconds to...

Page 149: ...0 or 1 0 0 OFF 1 ON 5930 002 Maint Mode EGB Displays or does not display the Supply End Option This SP is activated only when the SP5930 001 is 1 ON 0 or 1 0 0 Not displayed 1 Displayed 5990 SP Print Mode 5990 001 All Data List Does SP5 990 002 004 005 006 and 007 5990 002 SP Mode Data List Prints an SMC report on all SP modes 5990 004 Logging Data Prints an SMC report on the SPs that save logs 59...

Page 150: ...counter of the color printing 002 Mono Counter EGB Displays the total counter of the black and white printing 7304 Total Cnt Disp Total Counter Display 001 Duplex Counter EGB Displays the total counter of the duplex printing 7401 Total SC Counter 001 Total SC Counter CTL Displays the number of SC codes detected 0 to 9999 0 1 step 7403 SC History 5 System Maintenance Reference 148 5 ...

Page 151: ...test 6 CTL 008 Latest 7 CTL 009 Latest 8 CTL 010 Latest 9 CTL 7404 SC991 History 001 Latest CTL Displays the SC991 detected The 10 most recently detected SC 002 Latest 1 CTL 003 Latest 2 CTL 004 Latest 3 CTL 005 Latest 4 CTL 006 Latest 5 CTL 007 Latest 6 CTL 008 Latest 7 CTL 009 Latest 8 CTL 010 Latest 9 CTL 7502 Counter Paper Jam 7502 001 Counter Paper Jam CTL Displays the total number of jams de...

Page 152: ...the tray1 stays on the registration sensor 022 Regist On PFU CTL Paper from the PFU option stays on the registration sensor 023 Regist On Duplex CTL Paper from the duplex path stays on the registration sensor 024 Regist Off CTL Paper does not reach the registration sensor 025 Paper Exit On CTL Paper stays on the paper exit sensor 032 Paper Exit Off CTL Paper does not reach the paper exit sensor 05...

Page 153: ... P Jam Hist Paper Jam History Display 001 Latest CTL Displays the 10 most recently detected paper jams 002 Latest 1 CTL 003 Latest 2 CTL 004 Latest 3 CTL 005 Latest 4 CTL 006 Latest 5 CTL 007 Latest 6 CTL 008 Latest 7 CTL 009 Latest 8 CTL 010 Latest 9 CTL 7801 Memory Version PN Memory Version and Part Number Display 255 Memory Version PN CTL Displays the part number and version of all ROMs in the ...

Page 154: ... number of sheets printed for the paper transfer unit 0 to 9999999 0 1 sheet step 019 2TR CntB EGB 020 2TR DistA EGB Displays the rotation distance of the paper transfer unit 0 to 9999999 0 1 mm step 021 2TR DistB EGB 028 Waste Toner Cnt EGB Displays the number of sheets printed for the waste toner 0 to 9999999 0 1 sheet step 045 ITB Rotate Dist EGB Displays the rotation rate printed for the ITB u...

Page 155: ...er for each unit 022 2TR Dist CntA B 028 Waste Toner Cnt 045 ITB Rotate Dist 060 ITB Rotate DistB 100 Engine All Init 7805 Unit Cnt Restore Unit Counter Restore 2TR Paper Transfer Unit 022 ITB Unit Cnt Recalls the previous counter of the paper transfer unit 7807 SC Jam Counter Reset 001 SC Jam Counter Reset Clears the all counters related to SC codes and paper jams 7810 Unit Cnt Clear Unit Counter...

Page 156: ...arrow key 7836 Resident Memory 001 Shows the total storage size 7853 AIO Replace Cnt AIO Replacement Counter Display 005 High Yield K EGB Displays the replacement counter for each high yield AIO 0 to 255 0 1 step 006 High Yield M EGB 007 High Yield C EGB 008 High Yield Y EGB 009 Low Yield K EGB Displays the replacement counter for each low yield AIO 0 to 255 0 1 step 010 Low Yield M EGB 011 Low Yi...

Page 157: ...r Unit 008 ITB Unit Cnt EGB Displays the number of sheets printed with the previous maintenance units 0 to 9999999 0 1 sheet step 010 Fusing Cnt EGB 019 2TR Cnt EGB 020 2TR Dis EGB Displays the number of sheets printed with the previous maintenance units 0 to 9999999 0 1 mm step 034 ITB Rotate Dist EGB Displays the rotation rate of the ITB unit printed with the previous maintenance unit 0 to 99999...

Page 158: ...d status 015 Refill Info Displays the total counter from the AIO installation 0 to 255 1 step 016 Attach TtlCounter Displays the total counter from the AIO installation 0x000000000 to 0xffffffffff 1 sheet step 017 Attach ClrCounter Clears the total counter from the AIO installation 0x000000000 to 0xffffffffff 1 sheet step 018 End Total Counter Displays the total counter at the toner end 0x00000000...

Page 159: ...splays the drum rotation distance 0x000000000 to 0xffffffffff 1 mm step 029 Forced Printing Displays the number of paper for the forced printing 0 to 255 50 1 sheet step 030 Env Paper Rate Displays the low temperature printing counter rate against the total counter 0 to 255 1 step 031 Simp Dup Rate Displays the duplex counter rate against the unit counter 032 RefMode Cnt Displays the refresh mode ...

Page 160: ... the information number for each category 002 Cartridge Ver 003 Brand ID 004 Area ID 005 Product Type ID 006 Color ID 007 Maintenance ID 008 New Product Info 009 Recycle Count Displays the recycle counter 128 to 128 1 step 011 Manufacturing ID Displays the information number for each category 012 Remaining Amount Displays the remaining toner rate 0 to 100 100 1 step 013 EDP Code Displays the EDP c...

Page 161: ...er Displays the custom paper counter rate against the total counter 0 to 255 1 step 024 Type Counter Displays the low speed printing counter rate against the total counter 0 to 255 1 step 025 SleepRec Pon Displays the counter for the power on and recovery from the sleep mode 026 Procon Result Displays the process control execution counter Hexadecimal Number 027 MUSIC Result Displays the MUSIC exec...

Page 162: ...ep 035 Recycle A Displays the recycle counter drum rotation distance 0 to 255 200 m 1 step 036 Recycle B 037 Recycle C 038 Recycle D 039 TotalPconRotateDis Displays the total rotation distance counter of the drum 0 to 255 1 mm step 040 Machine Serial No Displays the serial number of the machine 7933 C AIO Information Cyan AIO Information 001 Machine Serial ID Displays the information number for ea...

Page 163: ...allation 0x000000000 to 0xffffffffff 1 sheet step 018 End Total Counter Displays the total counter at the toner end 0x000000000 to 0xffffffffff 1 sheet step 019 End Color Counter Displays the color counter at the toner end 0x000000000 to 0xffffffffff 1 sheet step 022 Unit Counter Displays the total counter for this AIO 0x000000000 to 0xffffffffff 1 sheet step 023 Size Counter Displays the custom p...

Page 164: ...fMode Cnt Displays the refresh mode counter against the total counter 0 to 255 1 step 033 Consumed Amount Displays the consumed toner amount 0x000000000 to 0xffffffffff 0 0001 mg step 034 Recovered Amount Displays the collected toner amount 0x000000000 to 0xffffffffff 0 0001 mg step 035 Recycle A Displays the recycle counter drum rotation distance 0 to 255 200 m 1 step 036 Recycle B 037 Recycle C ...

Page 165: ...oner end status 015 Refill Info Displays the total counter from the AIO installation 0 to 255 1 step 016 Attach TtlCounter Displays the total counter from the AIO installation 0x000000000 to 0xffffffffff 1 sheet step 017 Attach ClrCounter Clears the total counter from the AIO installation 0x000000000 to 0xffffffffff 1 sheet step 018 End Total Counter Displays the total counter at the toner end 0x0...

Page 166: ...the drum rotation distance 0x000000000 to 0xffffffffff 1 mm step 029 Forced Printing Displays the number of paper for the forced printing 0 to 255 50 1 sheet step 030 Env Paper Rate Displays the low temperature printing counter rate against the total counter 0 to 255 1 step 031 Simp Dup Rate Displays the duplex counter rate against the unit counter 032 RefMode Cnt Displays the refresh mode counter...

Page 167: ...er of the drum 0 to 255 1 mm step 040 Machine Serial No Displays the serial number of the machine 7956 Supply Near End 001 Detect Timing Set Selects the near end timing of AIO 0 to 2 1 1 step 0 Earlier 1 Normal 2 Later Input Check Table SP5803 xxx Input Check 001 Reserved1 Not used 002 Reserved2 Not used 003 Reserved3 Not used 004 Reserved4 Not used 005 Reserved5 Not used Main SP Tables 2 165 5 ...

Page 168: ...the production year of the cyan AIO 012 AIO Seri No C 002 Displays the production month of the cyan AIO 013 AIO Seri No C 003 Displays the production number 1st and 2nd number of the cyan AIO 014 AIO Seri No C 004 Displays the production number 3rd and 4th number of the cyan AIO 015 AIO Seri No C 005 Displays the production number 5th and 6th number of the cyan AIO 016 AIO Seri No M 001 Displays t...

Page 169: ...mber of the yellow AIO 024 AIO Seri No Y 004 Displays the production number 3rd and 4th number of the yellow AIO 025 AIO Seri No Y 005 Displays the production number 5th and 6th number of the yellow AIO 026 TM Sensor R PWM Displays the PWM value of the TM sensor right 027 TM Sensor C PWM Displays the PWM value of the TM sensor center 028 TM Sensor L PWM Displays the PWM value of the TM sensor left...

Page 170: ...splays the charge bias of color 039 S Scan Reg Adj M Displays the sub scan correction value line for magenta 040 S Scan Reg Adj C Displays the sub scan correction value line for cyan 041 S Scan Reg Adj Y Displays the sub scan correction value line for yellow 042 M Scan Reg Adj M Displays the main scan correction value dot for magenta 043 M Scan Reg Adj C Displays the main scan correction value dot...

Page 171: ...ction value for cyan 050 M MagA Y 0 001 Displays the main magnification correction value for yellow 051 Skew K Displays the skew correction value for black 052 Skew M Displays the skew correction value for magenta 053 Skew C Displays the skew correction value for cyan 054 Skew Y Displays the skew correction value for yellow 055 Consumed Amount K Displays the amount of the toner consumption for bla...

Page 172: ... Paper Sensor Displays the status of the PFU paper end sensor 0 No paper detected 1 Paper detected 106 PFU Reply Sensor Displays the status of the PFU relay sensor 0 No paper detected 1 Paper detected 107 Main Paper Set Sn Displays the status of the paper end sensor main 0 No paper detected 1 Paper detected 108 Regist Sensor Displays the status of the registration sensor 0 No paper detected 1 Pape...

Page 173: ... Output Check 001 BK Motor 1 1 Black AIO motor Normal speed 002 BK Motor 1 2 Black AIO motor Half speed 003 BK Motor 1 2 5 Black AIO motor Quarter speed 004 Color Motor 1 1 Color AIO motor Normal speed 005 Color Motor 1 2 Color AIO motor Half speed 006 Color Motor 1 2 5 Color AIO motor Quarter speed 007 Fusing Mtr 1 1 Transport Fusing motor Normal speed 008 Fusing Mtr 1 2 Transport Fusing motor Ha...

Page 174: ...Normal speed 018 LSU Fan Low LSU fan motor Low speed 019 Fusing Fan Normal Fusing fan motor Normal speed 020 Fusing Fan Low Fusing fan motor Low speed 021 Air In Fan Normal Air intake fan Normal speed 022 PSU Fan Normal PSU Fan Normal speed 023 Regist Clutch Registration clutch 024 PFU P Feed Clutch PFU paper feed clutch option 025 PFU Relay Clutch PFU relay clutch option 5 System Maintenance Refe...

Page 175: ...he Configuration Page from the Machine Before turning on the machine 1 Hold down the OK key and then turn on the main switch of the printer with holding down the OK key 2 Keep holding down the OK key for approximately 5 seconds When the machine is power on 1 Press Menu key 2 Press the or key to select List Test Print and then press the Enter key 3 Press the Enter key at the Config Page Configurati...

Page 176: ...roller flash ROM System NFA Feature application NFA WebSystem Web Service application Web Support Printer EXP Feature application Printer PPCS EXP Feature application PPCS Summary Font EXP Font Summary Font PS3 PDF IRIPS EXP PS3 PDF IRIPS language PS3 PDF IRIPS PCL EXP Feature application PCL PCLfont Font PCLfont PictBridge PictBridge control PictBridge SD card Option PctBrgd Device SDK SDK applic...

Page 177: ...re Upload means to send data from the machine to the SD card Download means to send data from the SD card to the machine To select an item on the LCD press the appropriate key on the operation panel Make sure that the machine is disconnected from the network to prevent a print job for arriving while the firmware update is in progress before you start the firmware update procedure Updating Firmware...

Page 178: ...ata Save the files in this folder Do not save any file outside the folders The diagram shows an example Three folders log nvramdata and prt are outside romdata These folders can store debug logs NVRAM data and captured files respectively Update Procedure 1 Turn off the main power switch 2 Disconnect the printer from the network 3 Remove the SD slot cover from SD slot 2 x 1 Do not use slot 1 upper ...

Page 179: ... at the same time It is recommended to update firmware modules one by one 12 To select the firmware push the OK key Make sure that the selected firmware is high lighted 13 If you update more than one firmware program at the same time find each of them and select each of them Make sure that the selected firmware is high lighted If the customer has used all of the slots you have to keep an empty slo...

Page 180: ...B are correctly connected Uploading NVRAM Data Copy the data from the NVRAM to an SD card referred to as to upload NVRAM data in this section before you replace the NVRAM If you cannot upload NVRAM data manually input the necessary settings referring to the factory settings sheet stored inside the front door of the mainframe after replacing the NVRAM 1 Prepare a formatted SD card 2 Make sure that ...

Page 181: ...achines Downloading NVRAM Data Copy the data from the SD card to the NVRAM referred to as to download NVRAM data in this section after you replace the NVRAM If you cannot download NVRAM data manually input the necessary settings referring to the factory settings sheet stored inside the front door of the mainframe 1 Make sure that the main power switch is off If it is on turn it off 2 Make sure tha...

Page 182: ...d data Incorrect ROM data on the SD card or data is corrupted 23 Error occurred when ROM update program started Controller program abnormal If the second attempt fails replace controller board 24 SD card access error Make sure SD card inserted correctly or use another SD card 30 No HDD available for stamp data download HDD connection incorrect or replace hard disks 31 Data incorrect for continuous...

Page 183: ... 40 Engine module download failed Replace the update data for the module on the SD card and try again or replace the EGB board 42 Operation panel module download failed Replace the update data for the module on the SD card and try again or replace the LCDC 43 Stamp data module download failed Replace the update data for the module on the SD card and try again or replace the hard disks 44 Controlle...

Page 184: ...nother SD card Authentication fails if you try to use the SD card after you copy the application program from one card to another card Do not use the SD card if it has been used before for other purposes Normal operation is not guaranteed when such an SD card is used Keep the SD card in a safe place after you copy the application program from the card to another card This is done for the following...

Page 185: ...ly copied some programs by using Move Exec SP5 873 001 Do not turn ON the write protect switch of the system SD card or application SD card on the machine If the write protect switch is ON a download error e g Error Code 44 occurs during a firmware upgrade or application merge 1 Turn the main switch off 2 Insert the original SD card in SD Card Slot 2 The application program is copied back into thi...

Page 186: ...11 Check that the application programs run normally 5 System Maintenance Reference 184 5 ...

Page 187: ...or left intact Card Save SD has Add and New menu items Card Save Add Appends files to the SD Card Does not overwrite existing files If the card becomes full or if all file names are used an error will be displayed on the operation panel Subsequent jobs will not be stored Card Save New Overwrites files in the card s prt cardsave directory Limitation Card Save cannot be used with PJL Status Readback...

Page 188: ...d a job to the printer 13 As soon as the printer receives the data it will be stored on the SD card automatically with no print output Nothing is displayed on the screen indicating that a Card Save operation was successful 14 Press the Suspend Resume button and then the Escape button to exit Card Save mode 15 Change the Bit Switch Settings back to the default 00000000 16 Remove the SD card after m...

Page 189: ... Other error An unknown error occurred If an error occurs pressing OK will cause the device to discard the job and return to the ready state Card Save Function 187 5 ...

Page 190: ...5 System Maintenance Reference 188 5 ...

Page 191: ...itches or actuator mechanism 010 AIO Set Error Black 011 AIO Set Error Magenta 012 AIO Set Error Cyan 013 AIO Set Error Yellow Black AIO not set Defective connection of the ID chip terminal on the black AIO 1 Install the AIO black magenta cyan or yellow 1 Reinstall or replace the AIO black magenta cyan or yellow 015 ITB Image Transfer Belt Unit Set Error ITB unit not set The machine does not detec...

Page 192: ...size and detected paper size Load correct size paper in the tray or select correct paper size 072 Duplex Error Job Data Delay Job data for the 2nd side is not sent to the machine for specified time while paper is fed in the duplex path Send print job data again 087 Life End Yellow AIO Consumed toner exceeds in the toner end limit Collected toner exceeds in the waste toner limit Replace the yellow ...

Page 193: ...nit Near End Fusing unit near ned Replace the fusing unit 999 Color Registration MUSIC Error Color registration MUSIC failure This error is not displayed even if this error occurs It is just logged This error is automatically recovered after the color registration MUSIC has been done successfully Error Messages 191 6 ...

Page 194: ...reset Execute SP5 810 001 to clear SC541 SC542 SC543 SC545 or SC548 There are 4 levels of service call conditions Level Definition Reset Procedure A To prevent damage to the machine the main machine cannot be operated until a service representative has reset the SC Do SP 5810 and then turn the main power switch off and on B SCs that disable only the features that use the defective item Although th...

Page 195: ...r 3 XSCRDY signal error The SCRDY_N signal remains HIGH for 350 ms while the LD unit is firing Polygon motor driver board harness loose or disconnected Polygon motor driver board defective Laser optics unit defective IPU EGB defective 1 Replace the interface harness of the laser optics unit 2 Replace the laser optics unit 3 Replace the EGB Engine Board 220 D Laser Synchronizing Detection Error K Y...

Page 196: ...it 3 Replace the EGB 240 D LD error The IPU EGB detects a problem at the LD unit Worn out LD Disconnected or broken harness of the LD 1 Replace the laser optics unit SC 3xx Charge Error 300 D High voltage power output error The measured voltage is not correct when the EGB measures each charge output charge development image transfer belt unit and transfer unit Disconnected or defective high voltag...

Page 197: ...fter the motor stops Disconnected or defective motor harness Motor slips due to excessive load 1 Check the harness from the color drum motor Replace it if necessary SC 4xx Image Transfer and Transfer Error 445 D ITB Image Transfer Belt Unit Home Position Error The ITB contact sensor does not detect the home position of the ITB for 5 seconds after the ITB unit initialization has been done ITB Image...

Page 198: ...ror The LOCK signal error is detected when the EGB monitors the transport fusing motor state This monitoring is done immediately after power on when the motor starts rotating and immediately after the motor stops Disconnected or defective motor harness Motor slips due to excessive load 1 Check the harness from the transport fusing motor Replace it if necessary 530 D LSU Fan Motor Error A LOCK sign...

Page 199: ... than ten seconds while the motor START signal is on and if this error occurs twice consecutively this SC is issued Disconnected or defective motor harness Defective air intake fan motor 1 Check or replace the motor harness 2 Replace the air intake fan motor 533 D PSU Fan Motor Error A LOCK signal is not detected for more than ten seconds while the motor START signal is on and if this error occurs...

Page 200: ... Temperature Error The heating roller temperature increase during a set time is not correct The fusing temperature does not reach the print ready temperature within a set time after the fusing lamp has turned on Defective thermistor Incorrect power supply input at the main power socket Defective fusing lamp 1 Check the voltage of the wall outlet 2 Replace the fusing unit 3 Replace the fusing lamp ...

Page 201: ...s SC code and cannot be operated 545 A Heating Lamp Full Power Error The fusing lamp is fully powered for a certain time while the fusing unit stays in the stand by mode and is not rotating Deformed thermistor Thermistor not in the correct position Defective fusing lamp 1 Replace the fusing unit 2 Replace the fusing lamp Execute SC Reset Fusing SC with SP5 810 001 to recover the machine after comp...

Page 202: ...n zero cross signal detections This error is defined when the detected zero cross signal is 17 or less 27 or more for 0 2 seconds Defective fusing lamp relay Unstable input power source 1 Check the power supply source 2 Replace the fusing unit 559 D Consecutive Fusing Jam The paper jam counter for the fusing unit reaches 3 The paper jam counter is cleared if the paper is fed correctly This SC is a...

Page 203: ...on The chip ID of the GAVD cannot be detected by the machine at power on Defective EGB 1 Replace the EGB Controller SC SC6xx 641 D Controller to engine communication error The controller receives no response from the engine board Defective controller Defective engine board 1 Check the connection between the controller and the engine board 2 Replace the engine board if the error is frequent 3 Repla...

Page 204: ... the NVRAM is compatible set the common authentication then try again 653 D Remote Service ID2 Mismatch Error 2 One of the following problems exist with the ID2 stored in NVRAM ID2 has less than 17 digits A non printable character exists in ID2 ID2 is all spaces ID2 is NULL 1 Replace NVRAM 2 Clear the Cumin setting set the common authentication then try again 670 D Engine startup error The EGB fai...

Page 205: ... this machine that minimizes energy consumption while the machine is in the energy saver mode Reboot the machine Replace the controller board 5 SCS Machine attempted to enter STR mode before engine is OFF 39 Sub System Error occurred during system start up 50 Hardware Printer version only Not used for this machine 67 NCS Network Control Service An error occurred in the access control port list Num...

Page 206: ...ive 0x6261 HDD Defective There is no response from HDD The power supply to the HDD may have been interrupted suddenly Re format HDD Replace HDD 554C USB loader defect USB loader is detected as defective 820 D Self diagnostic error 0612 Self diagnostic Error CPU ASIC Interrupt Error System program defective Controller board defective Optional board defective Controller firmware defective 833 D Self...

Page 207: ...y or remotely Do the procedure again If not successful after two attempts the machine will issue SC819 851 B IEEE1394 I F error There is an incorrect setting in the driver that prevented correct operation of the interface Check and correct the driver settings Network PHY LINK module defective PCI interface defective IEEE1394 I F board defective Controller board defective 853 B Wireless LAN Error 1...

Page 208: ...r is detected on the wireless LAN card Wireless LAN card defective Wireless LAN card connection incorrect 856 B Wireless LAN error 4 An error is detected on the wireless LAN board Wireless LAN board defective PCI connector to EGB loose 857 B USB I F Error The USB driver is not stable and caused an error Poor USB card connection Replace the controller board 858 A Data Encryption Error 1 These are e...

Page 209: ...d after recycling the power occurs before replacing NVRAM Turn the machine power off on several times Replace the controller board 31 Other Error An unexpected error occurs while data is being converted This error is the same as SC991 See SC991 below 859 B Data Encryption Error 2 These are errors of the HDD Data Encryption Option 8 HDD Check Error Data conversion is attempted with no HDD unit pres...

Page 210: ... respond with the status of the HDD within 30 s HDD is not initialized Level data corrupted HDD is defective 861 D HDD re try failure At power on the HDD is detected Power supply to the HDD is interrupted after the system has entered the energy save mode but after the HDD has been awakened from the energy save mode it does not return to the ready status within 30 sec Harness between HDD and contro...

Page 211: ...d to a CRC error query Data transfer did not execute normally while data was being written to the HDD HDD defective 865 D HDD access error CTL HDD responded to an error during operation for a condition other than those for SC863 864 HDD defective 866 B SD card error 1 Confirmation error CTL The machine detected an electronic license error in the application on the SD card in the controller slot im...

Page 212: ... stored or the data read from the media is defective Turn the machine power off on If this does not solve the problem do the Procedure below HDD defective Procedure 1 Do SP5846 50 UCS Settings Initialize all Directory Info to reset all address book data 2 After 3 sec reset the user information with SP5832 6 HDD Formatting User Information 3 Turn the main power switch off on 872 B HDD mail receive ...

Page 213: ...detected for the HDD NVRAM after the Delete All option was used Note The source of this error is the Data Overwrite Security Unit running from the DOS SD card Turn the main switch off on do the operation again Install the Data Overwrite Security Unit again HDD defective 875 D Delete All error 2 Data area CTL An error occurred when the machine deleted data from the HDD Note The source of this error...

Page 214: ...HDD with SP5832 4 Request customer s system administrator to disable HDD encryption with the User Tool 876 4 Log data error 4 Erratic HDD encryption due to defective NVRAM data Initialize HDD with SP5832 4 876 5 Log data error 5 Re install the previous NVRAM or HDD Initialize the HDD with SP5832 4 876 99 Log data error 6 An error other than Log Data Errors 1 to 5 occurred Request assistance from y...

Page 215: ... not be authenticated by the TMP security chip System firmware updated incorrectly Flash ROM on controller board defective Replace controller board 881 D Authentication Log Management Error When logged errors of an application reach the maximum number of the authentication log management this SC is issued Authentication error of an application Turn off and on the machine 899 D GW Controller Error ...

Page 216: ...ower off on or change the controller firmware Insufficient memory 921 B Printer Error 2 CTL When the printer application started the font designated for use could not be found on the SD card The font is not on the SD card 990 D Software error 1 CTL The software performs an unexpected function and the program cannot continue Firmware defective re boot Update firmware 1 991 C Software error 2 CTL Th...

Page 217: ...orrect argument in the program An incorrect internal parameter Work memory not sufficient An error occurred that could not be detected by other SC codes Turn the main power switch off on Go into the SP mode Do SP7901 to display details about SC992 software file name line number and variable and inform your supervisor of the results 997 B Cannot select application function CTL An application did no...

Page 218: ... Software bug A RAM or DIMM option needed for the application not installed or not installed correctly Controller board defective 6 Troubleshooting 216 6 ...

Page 219: ...1 3 mm intervals Fusing unit Fusing belt Checking a Sample Printout Print out a mono color pattern all K C M or Y which will clarify if the cause is a problem with one of the AIO cartridges Image transfer belt image transfer roller or the fusing unit A sample page is provided with the printer driver s CD You can print the sample page from the printer driver s CD Before printing you have to adjust ...

Page 220: ...er Setting for Printing a Sample 1 Click Properties on the printer driver 2 Click Printing Preferences in the property screen 3 Click Detailed Settings tab in the printing preferences screen 6 Troubleshooting 218 6 ...

Page 221: ...menu in the Settings for Image B 6 Select User Setting from the pull down menu in the Color Profile C 7 Press Details D and then select Off from the pull down menus E in the Text and Graphic 8 Select K Black from the pull down menu in the Gray Reproduction F Image Problems 219 6 ...

Page 222: ...6 Troubleshooting 220 6 ...

Page 223: ... to 60 min the grey area will disappear and no energy is saved before 60 min expires Timer Settings The user can set these timers with User Tools System settings Timer setting Panel off timer 10 sec 1 min 5 min 15 min 30 min or 45 min Panel Off Mode Default setting Off If this timer is On 10 sec Auto off timer 1 5 8 15 30 or 60 min Off Sleep Mode Default settings 8 min Normally Panel Off timer Aut...

Page 224: ...or Recovery time 20 sec Recommendation We recommend that the default settings should be kept If the customer requests that these settings should be changed please explain that their energy costs could increase and that they should consider the effects on the environment of extra energy use If it is necessary to change the settings please try to make sure that the Auto Off timer is not too long Try...

Page 225: ...wer supply To get an exact measurement at the customers site a watt meter must be used to measure the actual energy consumed To use SP8941 to calculate the energy consumed 1 At the start of the measurement period read the values of SP8941 001 to 005 2 At the end of the measurement period read the values of SP8941 001 to 005 again 3 Find the amount of time spent in each mode subtract the earlier me...

Page 226: ...pec W 4 Power Consumption KWH 3 x 4 1000 5 Operating 001 Operatin g Time 21089 21386 5 0 525 0 2 60 Stand by Ready 002 Standby Time 306163 308046 31 4 62 0 1 95 Energy save Panel Off 003 Energy Save Time 71386 75111 62 1 42 0 2 61 Off Sleep 005 Off mode Time 508776 520377 193 4 4 5 0 87 Total 6 8 03 7 Energy Saving 224 7 ...

Page 227: ... amount of paper used This means that less energy overall is used for paper production which improves the environment 1 Duplex Reduce paper volume in half 2 Combine mode Reduce paper volume in half 3 Duplex Combine Using both features together can further reduce paper volume by 3 4 Paper Save 225 7 ...

Page 228: ...s up by 1 For a duplex job of a three page original the duplex counter will only increase by 1 even though two sheets are used Recommendation Please explain these features to the customers so they can reduce their paper usage Duplex Mode Tables The following table shows paper savings and how the counters increase for some simple examples of single sided and duplex jobs Duplex mode Originals Simple...

Page 229: ...the counters increase for some simple examples of duplex combine jobs 2 in 1 mode Originals Simplex Sheet used Duplex Sheets used Paper Saved Total counter Duplex counter 1 1 1 0 1 1 2 2 1 1 1 1 3 3 2 1 2 2 4 4 2 2 2 2 5 5 3 2 3 2 10 10 5 5 5 5 20 20 10 10 10 10 Duplex 2 in 1 mode Originals Simplex Sheet used Duplex Sheets used Paper Saved Total counter Duplex counter 1 1 1 0 1 1 2 2 1 1 1 1 3 3 1...

Page 230: ...Originals Simplex Sheet used Duplex Sheets used Paper Saved Total counter Duplex counter 8 8 2 6 4 4 9 9 3 6 5 5 10 10 3 7 5 5 11 11 3 8 6 6 12 12 3 9 6 6 7 Energy Saving 228 7 ...

Page 231: ...Model MD P2 Machine Code M075 Appendices 30 November 2010 ...

Page 232: ......

Page 233: ...e Mode 13 Engine SP1 xxx 23 SP1 XXX Feed 23 Engine SP2 xxx 27 SP2 XXX Drum 27 Engine SP3 xxx and SP4 xxx 36 SP3 XXX Process 36 SP4 XXX Scanner 36 Engine SP5 xxx 37 SP5 XXX Mode 37 Engine SP7 xxx 77 SP7 XXX Data Log 77 Engine SP8 xxx 95 SP8 XXX Data Log 2 95 Input and Output Check 110 Input Check Table 110 Output Check Table 116 4 Appendix Machine Swap Exchange and Replace Procedure 119 Instruction...

Page 234: ...2 ...

Page 235: ... Standard 768MB Max Resolution dpi 600 x 600 dpi Speed Mode 600 x 600 dpi 2bit 1200 x 1200 dpi equivalent Fine Mode Printing Speed General Paper A4 LT FC 25 ppm LT 26 ppm First Print Speed Mono 13 5 sec or less A4 LT SEF Std Tray F C 13 5 sec or less Duplex Printing A4 LT B5 LG Exe Automatic Dimensions W x D x H 400 x 480 x 387 mm 15 8 x 18 9 x 15 2 inch Weight 29 0 kg 63 9 lb or less Includes con...

Page 236: ...x 216mm x 1260mm 8 5 x 49 6 Op Paper Tray A4 Letter Media Type Std Tray Plain Paper Middle Thick Thick Paper Recycle Paper Color Paper Letterhead Preprinted Thin Paper Glossy Matted Special Paper Label Bypass Tray PlainPaper MiddleThick RecyclePaper Envelope Glossy Thick Matted Matted Thick Thick Paper Label Thin Paper Color Paper Letterhead Preprinted Bond Cardstock Special Paper Op Paper Feed Un...

Page 237: ...ode is On the default is 10 sec Uses approx 45 W Sound Pressure Level ISO7779 Stand by Energy Saver Mainframe Less than 31dB A System Less than 30dB A Printing Mainframe Bk 54 dB FC 55 dB System BK FC Less than 59 dB A Controller CPU 533 MHz Interface Standard USB2 0 USB2 0 Host Ethernet 100 BASE TX 10 BASE T Optional IEEE1284 ECP Parallel Gigabit Ethernet Board IEEE 802 11 a g Wireless LAN Langua...

Page 238: ...n Novell Netware V 6 5 or later Network Protocols TCP IP Apple Talk IPX SPX IPsec Option Paper Feed Unit Paper Tray 500x1 Paper Size A4 Letter Paper Weight 60 105g m2 16 28lb Paper capacity 500 sheets x 1 tray Dimensions W x D x H 400 x 450 x 127mm 16 x 18 x 5 08 inch Weight 6 kg 13 2 lb 1 Appendix Specifications 6 1 ...

Page 239: ...panel driver C Need to input paper size by operation panel and driver N Not supported Type SEF LEF Size Input Tray Auto Dup Std Tray Option PFU Bypass Tray Plain Paper A4 SEF 210x297 A A B B LEF 297x210 N N N N B5 SEF 182x257 A N B B LEF 257x182 N N N N A5 SEF 148x210 A N B N LEF 210x148 N N N N B6 SEF 128x182 N N B N LEF 182x128 N N N N A6 SEF 105x148 N N B N LEF 148x105 N N N N Supported Paper S...

Page 240: ...C N Executive SEF 7 1 4 x10 1 2 A N B B LEF 10 1 2 x7 1 4 N N N N F SEF 8 x 13 B N B B Foolscap SEF 8 1 2 x 13 B N B B Folio SEF 8 1 4 x 13 B N B B Plain Paper 8 Kai SEF 267 x 390 N N N N 16 Kai SEF 195 x 267 C N C N LEF 267 x 195 N N N N Envelope Com10 SEF 4 1 8 x 9 1 2 N N C N Monarch SEF 3 7 8 x 7 1 2 N N C N C6 SEF 114 x 162 N N C N C5 SEF 162 x 229 N N C N DL Env SEF 110 x 220 N N C N 1 Appen...

Page 241: ...FU Bypass Tray Custom Width 64 90mm 2 5 x 3 5 N N C N 90 148mm 3 6 x 5 8 N N C B 148 216mm 5 8 x 8 5 C N C B Length 125 210mm 4 9 x 8 3 N N C N 210 240mm 8 3 x 9 4 C N C N 240 356mm 9 4 x 14 0 C N C B 356 1260mm 14 0 x 49 6 N N C N Supported Paper Sizes 9 1 ...

Page 242: ...1 Appendix Specifications 10 1 ...

Page 243: ...idge AIO 2 The condition is standard temperature and humidity 3 The expected yield measurement for the Print Cartridge AIO is based on ISO 19798 ISO chart continuous prints 4 These replacement timings may change depending on the circumstances and printing conditions 5 The replacement timing of the Maintenance Kit Fusing Unit and Transfer Roller Unit Transfer Belt Unit and Waste Toner Bottle are me...

Page 244: ...ollowing table shows the expected yield values for PM items when replacing them by the service technician with the meter charge mode on Meter charge Mode On Image Transfer Belt Unit 135 K Maintenance Kit Fusing Unit and Transfer Roller Unit 135 K The replacement timing for the customer maintenance is set earlier than the target yield for the service maintenance in order to ensure that the parts of...

Page 245: ...fect I O Timeouts will never occur bit 4 SD Card Save Mode 0 Disable 1 Enable Enable Print jobs will be saved to an SD Card in the GW SD slot Card Save Function in System Maintenance chapter of the Field Service Manual bit 5 DFU bit 6 DFU bit 7 RPCS PCL Printable area frame border 0 Disable 1 Enable Enable The machine prints all RPCS and PCL jobs with a border on the edges of the printable area 10...

Page 246: ...disabled these jobs will not be printed properly bit 4 DFU bit 5 DFU bit 6 DFU bit 7 DFU 1001 Bit Switch 003 Bit Switch 3 0 1 bit 0 DFU bit 1 DFU bit 2 PCL5e c Legacy HP compatibility 0 Disable 1 Enable Enable Uses the same left margin as older HP models such as HP4000 HP8000 Inotherwords theleftmargindefinedinthejob usually ESC r0A willbechanged to ESC r1A bit 3 DFU bit 4 DFU bit 5 DFU bit 6 DFU ...

Page 247: ...s PS data or not Pattern3 includes most PS commands Pattern1 A small number of PS tags and headers bit 4 Increase max number of the stored jobs to 1000 jobs Disable 100 Enable 1000 Enable Changes the maximum number of jobs that can be stored on the HDD via Job Type settings to 1000 The default is 100 bit 5 Face up output Disable Enable Enable All print jobs will be output face up in the destinatio...

Page 248: ...always routed through the duplex unit Not having to switch paper paths increases the print speed slightly bit 1 to 7 DFU 1001 Bit Switch 008 Bit Switch 8 0 1 bit 0 DFU bit 1 DFU bit 2 DFU bit 3 PCL PS Allow BW jobs to print without requiring User Code Disable Enable Enable BW jobs submitted without a user code will be printed even if usercode authentication is enabled Color jobs will not be printe...

Page 249: ...following conditions might result in problems Job submission via USB or Parallel Port Spool printing WIM Configuration Device Settings System bit 3 DFU bit 4 Timing of the PJL Status ReadBack JOB END when printing multiple collated copies Disabled Enabled This bitsw determines the timing of the PJL USTATUS JOB END sent when multiple collated copies are being printed 0 default JOB END is sent by th...

Page 250: ... Supply Display Enables or disables the display for information on each supply 1007 001 Development CTL 0 or 1 0 1 step 0 OFF 1 ON 1007 002 PCU CTL 1007 003 Transfer CTL 1007 004 Int Transfer CTL 1007 005 Transfer Roller CTL 1007 006 Fuser CTL 1007 007 Fuser Oil CTL 1101 ToneCtlSet Toner Control Setting Recalls a set of gamma settings This can be either a the factory setting b the previous setting...

Page 251: ... ToneCtlSheet Toner Control Sheet 1103 2 ColorChart 1104 ToneCtlValue Toner Control Value Adjusts the printer gamma for the mode selected in the Mode Selection menu 1104 001 Set Black 1 CTL 0 to 255 16 1 step 1104 021 Set Cyan 1 CTL 1104 041 Set Magenta 1 CTL 1104 061 Set Yellow 1 CTL 1104 002 Set Black 2 CTL 0 to 255 32 1 step 1104 022 Set Cyan 2 CTL 1104 042 Set Magenta 2 CTL 1104 062 Set Yellow...

Page 252: ...1 step 1104 026 Set Cyan 6 CTL 1104 046 Set Magenta 6 CTL 1104 066 Set Yellow 6 CTL 1104 007 Set Black 7 CTL 0 to 255 112 1 step 1104 027 Set Cyan 7 CTL 1104 047 Set Magenta 7 CTL 1104 067 Set Yellow 7 CTL 1104 008 Set Black 8 CTL 0 to 255 128 1 step 1104 028 Set Cyan 8 CTL 1104 048 Set Magenta 8 CTL 1104 068 Set Yellow 8 CTL 1104 009 Set Black 9 CTL 0 to 255 144 1 step 1104 029 Set Cyan 9 CTL 110...

Page 253: ... 192 1 step 1104 032 Set Cyan 12 CTL 1104 052 Set Magenta 12 CTL 1104 072 Set Yellow 12 CTL 1104 013 Set Black 13 CTL 0 to 255 208 1 step 1104 033 Set Cyan 13 CTL 1104 053 Set Magenta 13 CTL 1104 073 Set Yellow 13 CTL 1104 014 Set Black 14 CTL 0 to 255 224 1 step 1104 034 Set Cyan 14 CTL 1104 054 Set Magenta 14 CTL 1104 074 Set Yellow 14 CTL 1104 015 Set Black 15 CTL 0 to 255 240 1 step 1104 035 S...

Page 254: ...for image development 1106 1 Toner Limit Value CTL 100 to 400 230 1 step 1108 Ext Toner Save 1108 001 Mode 1 Text DFU 1108 002 Mode 2 Text 1108 003 Mode 1 Image 1108 004 Mode 2 Image 1108 005 Mode 1 Line 1108 006 Mode 2 Line 1108 007 Mode 1 Paint 1108 008 Mode 2 Paint 1109 EconomyColor Adjusts the toner density rate for each print mode 1109 1 Text CTL 0 to 999 80 1 step 1109 2 Image CTL 0 to 999 5...

Page 255: ...e added to the value of the normal paper in RS 002 T1 NorSpd 0 3mm EGB 9 0 to 9 0 0 0 3 mm step 003 T1 HlfSpd 0 3mm EGB 9 0 to 9 0 0 0 3 mm step 006 T2 NorSpd 0 3mm EGB 9 0 to 9 0 0 0 3 mm step 007 T2 HlfSpd 0 3mm EGB 9 0 to 9 0 0 0 3 mm step 014 ByPas NorSpd 0 3mm EGB 9 0 to 9 0 0 0 3 mm step 015 ByPas HlfSpd 0 3mm EGB 9 0 to 9 0 0 0 3 mm step 018 Dup NorSpd 0 3mm EGB 9 0 to 9 0 0 0 3 mm step 021...

Page 256: ...r By pass Paper Type Process Speed Process Speed LowSpd Low Speed HlfSpd Half speed NorSpd Normal speed These SPs can be adjusted by UP mode The setting range of SP1100 is different from the setting range of SP1001 002 T1 NorSpd 0 3mm EGB 0 to 9 0 0 0 3 mm step 003 T1 HlfSpd 0 3mm EGB 0 to 9 0 0 0 3 mm step 006 T2 NorSpd 0 3mm EGB 0 to 9 0 0 0 3 mm step 007 T2 HlfSpd 0 3mm EGB 0 to 9 0 0 0 3 mm st...

Page 257: ... 34mm EGB 1105 Temp Adj Temperature Adjustment Adjusts the fusing unit subtractive value for the target temperature of each paper type 001 Fusing Temp EGB 1 to 16 16 1 step 16 No adjustment 15 2 C 14 4 C 13 6 C 12 8 C 11 10 C 10 12 C 9 14 C 8 16 C 7 18 C 6 20 C 5 22 C 4 24 C 3 26 C 2 28 C 1 30 C 1159 Fusing JAM SC Fusing JAM SC Setting 001 Detect 0 OFF 1 ON EGB Turns on or off the fusing jam SC to...

Page 258: ...p 0 OFF 1 ON 003 SSizeSup0 OFF 1 ON EGB Turns on or off the small size paper 60 90 mm detection from the by pass tray 0 or 1 0 1 step 0 OFF 1 ON 005 FullDetc Offset EGB Specifies the threshold sheet of the paper exit overflow detection 150 to 150 0 1 sheet step 3 Appendix SP Mode Tables 26 3 ...

Page 259: ...t 001 K Main Reg Dot EGB Adjusts the side edge registration by a dot for each mode 127 to 127 0 1 dot step 002 M Main Reg Dot EGB 003 C Main Reg Dot EGB 004 Y Main Reg Dot EGB 013 M Sub Reg Line EGB 127 to 127 0 1 line step 014 C Sub Reg Line EGB 015 Y Sub Reg Line EGB 021 K Sub Reg Dot EGB 0 to 15 0 1 sub dot step 022 M Sub Reg Dot EGB 023 C Sub Reg Dot EGB 024 Y Sub Reg Dot EGB 2104 Magnifi Adj ...

Page 260: ... 8 2 x 2 dot 4dot pitch 16 1 x 1 dot 2dot pitch 32 Grid skew 1dot 512dot pitch 64 Grid skew 1dot 128dot pitch 004 Print Page Specifies the number of outputs 0 to 127 0 1 page step 005 Feed Source Selects the feed tray 0 to 2 0 1 step 0 Tray 1 1 By pass 2 Tray 2 006 Print Mode Selects the print mode for the test print 0 or 1 0 1 step 0 Simplex 1 Duplex 007 Color Selects the color mode for the test ...

Page 261: ... automatic line position control execution 0 or 1 0 1 step 0 OFF 1 ON 007 Tnr Cnt 0 OFF 1 ON EGB Turns on or off the automatic toner control execution 0 or 1 0 1 step 0 OFF 1 ON 008 Color Regi Adj EGB Performs the process control line position rough adjustment line position fine adjustment and line position adjustment for the low speed in order 009 Transfer Belt Adj EGB Performs the process contro...

Page 262: ...52 011 K Area 5 EGB 2152 012 K Area 6 EGB 2152 013 K Area 7 EGB 2152 014 K Area 8 EGB 2152 017 M Area 0 EGB 0 10 to 2 00 1 00 0 01 step 2152 018 M Area 1 EGB 2152 019 M Area 2 EGB 2152 020 M Area 3 EGB 2152 021 M Area 4 EGB 2152 022 M Area 5 EGB 2152 023 M Area 6 EGB 2152 024 M Area 7 EGB 2152 025 M Area 8 EGB 3 Appendix SP Mode Tables 30 3 ...

Page 263: ...4 C Area 6 EGB 2152 035 C Area 7 EGB 2152 036 C Area 8 EGB 2152 039 Y Area 0 EGB 0 10 to 2 00 1 00 0 01 step 2152 040 Y Area 1 EGB 2152 041 Y Area 2 EGB 2152 042 Y Area 3 EGB 2152 043 Y Area 4 EGB 2152 044 Y Area 5 EGB 2152 045 Y Area 6 EGB 2152 046 Y Area 7 EGB 2152 047 Y Area 8 EGB 2162 Area Magni Cor Area Magnification Correction Color Area DFU Engine SP2 xxx 31 3 ...

Page 264: ...ation correction for each area 255 to 255 0 1 sub dot step 2162 014 M Area 2 EGB 2162 015 M Area 3 EGB 2162 016 M Area 4 EGB 2162 017 M Area 5 EGB 2162 018 M Area 6 EGB 2162 019 M Area 7 EGB 2162 020 M Area 8 EGB 2162 025 C Area 1 EGB Adjusts the magnification correction for each area 255 to 255 0 1 sub dot step 2162 026 C Area 2 EGB 2162 027 C Area 3 EGB 2162 028 C Area 4 EGB 2162 029 C Area 5 EG...

Page 265: ...Y Area 8 EGB 2181 LPos Adj Result Line Position Adjustment Result Color Value Unit The following SPs display the result of MUSIC for the skew correction 2181 001 K Skew EGB 999 to 999 0 1 m step 2181 011 M Skew EGB 999 to 999 0 1 m step 2181 021 C Skew EGB 999 to 999 0 1 m step 2181 031 Y Skew EGB 999 to 999 0 1 m step 2186 MUSIC Record Automatic Line Position Adjustment Record The following SPs d...

Page 266: ...of MUSIC failure 0 to 9999 0 1 step 2190 Transfer Adj Configures the settings for the image transfer belt reverse cleaning 001 Belt Cleaning EGB 0 or 1 1 1 step 0 Off 1 On Turns on or off the reverse cleaning mode for the image transfer belt 002 Paper Trans Side1 DFU EGB 15 to 15 0 1 step 003 Paper Trans Side2 DFU EGB 15 to 15 0 1 step 004 Media Type DFU EGB 0 to 19 0 1 step 2191 Laser Unit DFU 00...

Page 267: ...he C LD initial data 014 Y Data EGB Inputs the Y LD initial data 2907 ACS SW FC Mode 001 Cont Mono Sheet EGB Selects the counter method for the ACS switching 0 or 1 1 step 0 Document counter 1 Page counter Engine SP2 xxx 35 3 ...

Page 268: ...e result of the automatic adjustment for black 3901 004 Detail Result M EGB Displays the result of the automatic adjustment for magneta 3901 005 Detail Result C EGB Displays the result of the automatic adjustment for cyan 3901 006 Detail Result Y EGB Displays the result of the automatic adjustment for yellow SP4 XXX Scanner 4901 Auto Adjustment 4901 001 Laser TM Sn Cnt EGB Displays the distance be...

Page 269: ...he meter charge mode is enabled with SP5 930 001 0 to 2 1 0 Developments 1 Pages 2 Coverage range 5051 Refill Toner Disp Toner Refill Display 5051 001 Refill Toner Disp CTL Enable or disable the warning display when you install a toner bottle that was refilled by third party venders 0 or 1 0 0 Enable 1 Disable 5055 Display IP address 5055 001 Display IP address CTL Display or does not display the ...

Page 270: ... machine detects the priority tray even the paper still remains in the feeding tray Tray priority This changes the feeding tray after the paper in the tray where the machine has been feeding paper has been run out of This SP is activated only when a customer selects the Auto Paper Select 5302 Set Time 5302 002 Time difference CTL Adjusts the RTC real time clock time setting for the local time zone...

Page 271: ... 00 on the 5th Sunday in March The digits are counted from the left Make sure that SP5 307 1 is set to 1 5307 004 Rule Set End NA 105 4 60000 EU 105 4 00000 ASIA 03100000 Specifies the end setting for the summer time mode There are 8 digits in this SP 1st and 2nd digits The month 1 to 12 3rd digit The week of the month 0 to 5 4th digit The day of the week 0 to 6 Sunday to Saturday 5th and 6th digi...

Page 272: ... 211 SDK2 Certification Method CTL 5401 220 SDK3 Unique ID CTL 5401 221 SDK3 Certification Method CTL 5401 230 SDK Cert CTL 5401 240 Detail Option CTL 5404 User Code Clear User Code Counter Clear 5404 001 User Code Clear Clears all counters for users 5411 LDAP Certification 5411 004 Easy Certification CTL 0 or 1 1 0 Off 1 On Determines whether easy LDAP certification is done 5411 005 Password Null...

Page 273: ... lockout has occurred 0 or 1 0 0 Off no wait time lockout not cancelled 1 On system waits cancels lockout if correct user ID and password are entered 004 Cancel Time CTL Determines the length of time that the system waits for correct input of the user ID and password after a lockout has occurred This setting is used only if SP5413 3 is set to 1 on 1 to 999 60 1 min step 5414 Access Mitigation 001 ...

Page 274: ...rds used by the access exclusion and password attack detection functions 50 to 200 200 1 password step 003 Monitor Interval CTL Sets the processing time interval for referencing user ID and password information 1 to 10 3 1 sec step 5417 Access Attack 001 Permission Number CTL Sets a limit on access attempts when an excessive number of attempts are detected for printer features 0 to 500 100 1 step ...

Page 275: ...f 051 SDK1 CTL 0 or 1 0 1 0 ON 1 OFF Determines whether certification is required before a user can use the SDK application 061 SDK2 071 SDK3 5481 Auth Error Code This SP codes determines how the authentication failures are displayed 001 System Log Disp CTL Determines whether an error code appears in the systemlogafterauserauthenticationfailureoccurs 0 or 1 0 1 0 Off 1 On 5501 PM Alarm Interval PM...

Page 276: ...0 to 255 7 1 step 0 Disables the PM alarm Sets the error alarm level If an SC code occurs the error alarm counter increases by 1 If no SC code occurs while the set number of paper is output the jam alarm counter decreases by 1 The error alarm occurs when the error alarm counter reaches 5 The alert is sent to the e mail address that is specified for the system administrator using a browser and the ...

Page 277: ... the system administrator using a browser and the built in web server Web Image Monitor When SP5 866 001 is set to 1 this SP is enabled 5515 SC Alarm Setting Turns on or off the following SC alarm settings These SP s are active when the CSS or NRS is enabled 5515 001 SC Call CTL 0 or 1 1 0 OFF 1 ON 5515 002 Service Parts Ne CTL This SP activates the service parts near end call 0 or 1 0 0 OFF 1 ON ...

Page 278: ...letes the engine related data 5801 003 SCS Clears the system settings 5801 004 IMH Memory Clr Clears IMH data DFU 5801 005 MCS Clears MCS data DFU 5801 008 Printer Clears the printer application settings 5801 010 GWWS Clears the web service data and the network application data 5801 011 NCS Initializes the system default and interface settings IP address also SmartNetMonitor for Admin WebStatusMon...

Page 279: ...for a test 002 MskMargin0 ON1 OFF 0 or 1 0 0 Mask ON 1 Mask OFF Turns on or off the margin masking function 5803 Input Check See Input Check Table 5804 Output Check See Output Check Table 5810 Fusing SC Reset 5810 001 Fusing SC Resets a type A service call condition Turn the main power switch off and on after resetting the SC code 5812 Service TEL 5812 001 Telephone CTL Sets the telephone number f...

Page 280: ...02 CE Call CTL 0 or 1 1 1 step 0 Start 1 End 5816 003 Function Flag CTL 0 or 1 0 1 step 0 Off The remote service function is disabled 1 On The remote service function is enabled 5816 007 SSL Disable CTL 0 to 1 0 1 step 0 On 1 Off 5816 008 RCG Connect T O CTL Sets the timeout counter for the remote connection 1 to 90 30 1 second step 5816 009 RCG Write Timeout CTL Sets the timeout counter for writi...

Page 281: ...ial up connection 5816 061 NotiTime ExpTime CTL Proximity of the expiration of the certification 5816 062 HTTP Proxy use CTL This SP setting determines if the proxy server is used when the machine communicates with the service center 5816 063 HTTP Proxy Host CTL This SP sets the address of the proxy server used for communication between Cumin N and the gateway Use this SP to set up or display the ...

Page 282: ... 31 characters Any character beyond the 31st character is ignored This name is customer information and is not printed in the SMC report 5816 067 Cer Updt Cond CTL Displays the status of the certification update 0 The certification used by Cumin is set correctly 1 The certification request setAuthKey for update has been received from the GW URL and certification is presently being updated 2 The ce...

Page 283: ...ults of the update after it was completed but an certification error has been received and the rescue certification is being recorded 18 The rescue certification of No 17 has been recorded and the GW URL is being notified of the failure of the certification update 5816 068 Cer Abnml Cause CTL Displays a number code that describes the reason for the request for update of the certification 0 Normal ...

Page 284: ... CERT PAC Vsn CTL Displays the PAC version of the NRS certification 5816 089 CERT ID2 Code CTL Displays ID2 for the NRS certification Spaces are displayed as underscores _ Asteriskes indicate that no NRS certification exists 5816 090 CERT Subject CTL Displays the common name of the NRS certification subject CN the following 17 bytes Spaces are displayed as underscores _ Asterisks indicate that no ...

Page 285: ...ernal RCG unit cannot answer a polling request 3 The RCG device is being set In this status the RCG N device cannot be set 4 The RCG module has not started 5816 202 Instl ID CTL Allows entry of the number of the request needed for the RCG N device 5816 203 Instl Reference CTL Executes the inquiry request to the Remote GW URL 5816 204 Instl Ref Rslt CTL Displays a number that indicates the result o...

Page 286: ... registration result 0 Succeeded 2 Registration in progress 3 Proxy error proxy enabled 4 Proxy error proxy disabled 5 Proxy error Illegal user name or password 6 Communication error 7 Certification update error 8 Other error 9 Registration executing 5816 208 Error Code DisplaysanumberthatdescribestheerrorcodethatwasissuedwheneitherSP5816 204 or SP5816 207 was executed Cause Code Meaning Illegal M...

Page 287: ...unication is prohibited The device has an Embedded RC gate related problem Operation Error Incorrect Setting 12006 A confirmation request was made after the confirmation had been already completed 12007 The request number used at registration was different from the one used at confirmation 12008 Update certification failed because mainframe was in use 12009 ID2 mismatch between an individual certi...

Page 288: ...l is illegal 2396 Device ID for Basil is illegal 2397 Incorrect ID2 format 2398 Incorrect request number format 5816 209 Instl Clear CTL Releases a machine from its Cumin setup 5816 250 Print Com Log CTL Prints the communication log 5821 NRS Address 5821 002 RCG IP Address used for NRS CTL Sets the IP address of the RCG Remote Communication Gate 00000000h to FFFFFFFFh 00000000h 1 step 5824 NVRAM U...

Page 289: ... network 0 or 1 1 0 Disabled 1 Enabled Selecting 0 disables bi directional data transmission 5828 052 ECP CTL Switches the ECP setting for Centronics off on 0 or 1 1 0 Disabled 1 Enabled With 1 selected SP5 828 050 must be enabled for 1284 mode compatibility 5828 065 Job Spool CTL Switches the job spool on off 0 or 1 0 0 Disabled 1 Enabled 5828 066 HD job Clear CTL Selects the treatment of the job...

Page 290: ...monitor 0 or 1 1 1 step 0 Disabled 1 Enabled 5828 145 Active IPv6 Link Displays the IPv6 link local address for the wireless LAN or Ethernet 5828 147 Active IPv6 Stat 1 Displays the IPv6 stateless address 1 to 5 for the wireless LAN or Ethernet 5828 149 Active IPv6 Stat 2 5828 151 Active IPv6 Stat 3 5828 153 Active IPv6 Stat 4 5828 155 Active IPv6 Stat 5 5828 156 IPv6 Manual Addr CTL Displays the ...

Page 291: ...plays or does not display the link to Consumable Supplier on the top page and link page of the web system 0 or 1 1 1 0 Not display 1 Display 5828 239 Web Link1 Name CTL This SP confirms or changes the URL1 name on the link page of the web system The maximum characters for the URL name are 31 characters 5828 240 Web Link1 URL CTL This SP confirms or changes the link to URL1 on the link page of the ...

Page 292: ...ss LAN The number of channels available varies according to location The default settings are set for the maximum end of the range for each area Adjust the upper 4 bits to set the maximum number of channels EU 1 to 13 13 1 step NA AS 1 to 11 11 1 step 5840 007 Channel MIN CTL Sets the minimum number of channels available for data transmission via the wireless LAN The number of channels available v...

Page 293: ...ed 5840 011 WEP Key Select CTL Selects the WEP key 00 to 11 00 1 binary 00 Key 1 01 Key 2 Reserved 10 Key 3 Reserved 11 Key 4 Reserved 5804 042 Fragment Thresh CTL Adjusts the fragment threshold for the IEEE802 11 card 256 to 2346 2346 1 This SP is displayed only when the IEEE802 11 card is installed 5804 043 11g CTS to Self CTL Determines whether the CTS self function is turned on or off 0 to 1 1...

Page 294: ... for each bit 0 or 1 0 1 step 0 Prints 1 Not print Bit switches Bit 0 System or other related application Bit 1 Captured related application Bit 2 Certification related application Bit 3 Address related application Bit 4 Control devices or transmission logs related application Bit 5 Output print fax or transmission related application Bit 6 Documents related application in bit 7 0 Not printed 1 Pr...

Page 295: ...printer driver installation for the same model 2 Level 2 No requirement of printer driver installation for the specified models 5844 006 PnP Model Name Inputs appropriate model name 5844 006 PnP Serial Number Inputs appropriate serial number 5844 100 Notify Unsupport Turn on or off the unsupported device message function 0 or 1 1 0 Off Not displayed 1 On Displayed 5845 Delivery Srv Delivery Server...

Page 296: ... 1 step Sets the length of the timeout for the search of the LDAP server 5846 041 AddtB Acl Info CTL This SP must be executed immediately after installation of an HDD unit in a basic machine that previously had no HDD The first time the machine is powered on with the new HDD installed the system automatically takes the address book from the NVRAM and writes it onto the new HDD However the new addr...

Page 297: ...he SD card 5846 052 Restr All AddrB CTL Downloads all directory information from the SD card 5846 053 Clear Backup Info CTL Deletes the address book data from the SD card in the service slot Deletes only the files that were uploaded from this machine This feature does not work if the card is write protected After you do this SP go out of the SP mode and then turn the power off Do not remove the SD...

Page 298: ...administrator has set up a group password policy to control access to the address book 5846 064 Compl Opt3 CTL 0 to 32 0 1 step Use this SP to set the conditions for password entry to access the local address book Specifically this SP limits the password entry to numbers and defines the length of the password This SP does not normally require adjustment This SP is enabled only after the system adm...

Page 299: ...hanging the encryption setting is done 5848 Web Service 5848 004 ac UD CTL Enables or disables the undirectory access limitation 0000 Disabled 0001 Enabled 5848 009 ac Job Ctrl Switches access control on and off 0000 OFF 0001 ON 5848 011 ac Dev Mng CTL 5848 022 ac Uadmin CTL 5848 210 LogType Job 1 CTL Displays the log server settings These can be adjusted with the Web Image Monitor 5848 211 LogTyp...

Page 300: ... installation date is printed on the printout for the total counter 0 or 1 1 0 No Print 1 Print 5849 003 Total Counter CTL 5851 Bluetooth 5851 001 Mode CTL Adjusts the Bluetooth setting 0 or 1 0 0 Public 1 Private 5856 Remote ROM Update 5856 002 Local Port Allows the technician to update the firmware using a parallel cable 0 or 1 0 1 step 0 Disable 1 Enable 5857 Debug Log Save 5857 001 ON OFF CTL ...

Page 301: ...ard 5857 014 SD to SD Latest CTL Copies the most recent 4 MB of the debug log from an SD card to a different SD card 5857 015 SD to SD Any CTL Sets the key number of the debug log copied from an SD card to a different SD card 5857 016 Make HDD Debug CTL Makes a log file on the HDD to save debug logs To save debug logs the controller makes a log file first then writes data in the file This procedur...

Page 302: ... the note below When multiple key numbers are assigned the logs are collected in this order Key 1 Key 2 Key 9 Key 10 The event is set with SP5 857 2 The storage is set with SP5 858 0000000 to 9999999 0 1 step 5859 002 Key 2 CTL 5859 003 Key 3 CTL 5859 004 Key 4 CTL 5859 005 Key 5 CTL 5859 006 Key 6 CTL 5859 007 Key 7 CTL 5859 008 Key 8 CTL 5859 009 Key 9 CTL 5859 010 Key 10 CTL 5860 SMTP POP3 IMAP...

Page 303: ...erver 0 to 10000 300 1 ms step 5860 009 Mail Receive Pro CTL Sets the protocol of receiving e mail 1 to 3 1 1 step 1 POP3 2 IMAP4 3 SMTP 5860 013 POP3 IMAP4 Auth CTL Encrypts or does not encrypt passwords for POP3 IMAP4 authentications 0 to 2 0 1 step 0 Automatic 1 Not encrypt 2 Encrypt 5860 014 POP3 Srvr Port No CTL Adjusts the port number of the POP server 1 to 65535 110 1 step 5860 015 IMAP4 Sr...

Page 304: ... on for MDN reply mail 0 or 1 1 0 No 1 Yes 5860 022 SMTP Aut FileldRep CTL Determines whether the FROM item of the mail header is switched to the validated account after the SMTP server is validated 0 or 1 0 1 step 0 No From item not switched 1 Yes From item switched 5860 025 SMTP Auth DirectSet CTL Selects directly the way of SMTP authentication if all SMTP authentications fail due to the error i...

Page 305: ...ate field on the alert notice e mail 0 or 1 0 1 step 0 Off 1 On 5869 RAM Disk Setting 5869 001 Mail Function CTL Enablesordisablesthee mailtransferfunction This SP sets the RAM disk size for the e mail transfer function 0 or 1 0 1 step 0 On 1 Off 5870 Common Key Info Writi Common Key Information Writing 5870 001 Writing CTL Writes the authentication data used for NRS in the memory 5870 003 Initial...

Page 306: ...t file txt prefixed with the number of the machine 1 Insert the SD card in SD card Slot 2 lower slot 2 Select SP5887 then touch EXECUTE 3 Touch Execute in the message when you are prompted 5888 Personal Information Protect Selects the protection level for logs 0 to 1 0 1 0 No authentication No protection for logs 1 No authentication Protected logs only an administrator can see the logs 5893 SDK Ap...

Page 307: ...e rotation for 30 seconds to compensate for small curl 3 Mode 3 Transfer current is increased and the machine executes the idle rotation for 60 seconds to compensate for large curl 5902 Mono Pri Mode ENG 001 0 OFF 1 ON Turns on or off the monochrome printing priority mode This SP can reduce color toner in the BW printing mode if this SP is set to 1 ON 0 OFF default 1 ON 5903 Service Setting DFU EN...

Page 308: ...Specifies the maintenance ID 0 to 127 1 step 002 Brand ID EGB Specifies the brand ID 0 to 127 1 step 5990 SP Print Mode 5990 001 All Data List Does SP5 990 002 004 005 006 and 007 5990 002 SP Mode Data List Prints an SMC report on all SP modes 5990 004 Logging Data Prints an SMC report on the SPs that save logs 5990 005 Diagnosic Report Prints the Self Diagnostic Report 5990 006 Non Default Prints...

Page 309: ...l counter of the duplex printing 7401 Total SC Counter 001 Total SC Counter CTL Displays the number of SC codes detected 0 to 9999 0 1 step 7403 SC History 001 Latest CTL Displays the SC codes detected The 10 most recently detected SC Codes are displayed on the screen and also can be seen on the SMC logging outputs 002 Latest 1 CTL 003 Latest 2 CTL 004 Latest 3 CTL 005 Latest 4 CTL 006 Latest 5 CT...

Page 310: ...mber of jams according to the location where jams were detected 001 At Power On CTL Paper is not fed at power on 017 PFU Relay On CTL Paper does not reach the relay sensor of the PFU option 019 Regist On Bypass CTL Paper from the by pass tray stays on the registration sensor 020 Regist On T1 CTL Paper from the tray1 stays on the registration sensor 022 Regist On PFU CTL PaperfromthePFU option stay...

Page 311: ...t Off CTL Paper does not reach the paper exit sensor 052 Duplex On CTL Paper stays on the duplex sensor 054 Duplex Off CTL Paper does not reach the duplex sensor 1 Paper exit sensor 2 Duplex sensor 3 Registration sensor 4 Relay sensor 7506 Paper Jam Size Engine SP7 xxx 79 3 ...

Page 312: ...am Hist Paper Jam History Display 001 Latest CTL Displays the 10 most recently detected paper jams 002 Latest 1 CTL 003 Latest 2 CTL 004 Latest 3 CTL 005 Latest 4 CTL 006 Latest 5 CTL 007 Latest 6 CTL 008 Latest 7 CTL 009 Latest 8 CTL 010 Latest 9 CTL 7801 Memory Version PN Memory Version and Part Number Display 255 Memory Version PN CTL Displays the part number and version of all ROMs in the mach...

Page 313: ...n distance of the fusing unit 0 to 9999999 0 1 mm step 018 2TR CntA EGB Displays the number of sheets printed for the paper transfer unit 0 to 9999999 0 1 sheet step 019 2TR CntB EGB 020 2TR DistA EGB Displays the rotation distance of the paper transfer unit 0 to 9999999 0 1 mm step 021 2TR DistB EGB 028 Waste Toner Cnt EGB Displays the number of sheets printed for the waste toner 0 to 9999999 0 1...

Page 314: ...ounter for each unit 022 2TR Dist CntA B 028 Waste Toner Cnt 045 ITB Rotate Dist 060 ITB Rotate DistB 100 Engine All Init 7805 Unit Cnt Restore Unit Counter Restore 2TR Paper Transfer Unit 022 ITB Unit Cnt Recalls the previous counter of the paper transfer unit 7807 Reset SC Jam 001 Reset SC Jam Clears the all counters related to SC codes and paper jams 7810 Unit Cnt Clear Unit Counter Reset 001 E...

Page 315: ...he down arrow key 7836 Resident Memory 001 Shows the total storage size 7853 AIO Replace Cnt AIO Replacement Counter Display 005 High Yield K EGB Displaysthereplacementcounterforeachhighyield AIO 0 to 255 0 1 step 006 High Yield M EGB 007 High Yield C EGB 008 High Yield Y EGB 009 Short Yield K EGB Displays the replacement counter for each low yield AIO 0 to 255 0 1 step 010 Short Yield M EGB 011 S...

Page 316: ...it 008 ITB Unit Cnt EGB Displays the number of sheets printed with the previous maintenance units 0 to 9999999 0 1 sheet step 010 Fusing Cnt EGB 019 2TR Cnt EGB 020 2TR Dis EGB Displays the number of sheets printed with the previous maintenance units 0 to 9999999 0 1 mm step 034 ITB Rotate Dist EGB Displays the rotation rate of the ITB unit printed with the previous maintenance unit 0 to 9999999 0...

Page 317: ... toner end status 015 Refill Info Displays the total counter from the AIO installation 0 to 255 1 step 016 Attach TtlCounter Displays the total counter from the AIO installation 0x000000000 to 0xffffffffff 1 sheet step 017 Attach ClrCounter Clears the total counter from the AIO installation 0x000000000 to 0xffffffffff 1 sheet step 018 End Total Counter Displays the total counter at the toner end 0...

Page 318: ...ys the drum rotation distance 0x000000000 to 0xffffffffff 1 mm step 029 Forced Printing Displays the number of paper for the forced printing 0 to 255 50 1 sheet step 030 Env Paper Rate Displays the low temperature printing counter rate against the total counter 0 to 255 1 step 031 Simp Dup Rate Displays the duplex counter rate against the unit counter 032 RefMode Cnt Displays the refresh mode coun...

Page 319: ... Displays the information number for each category 002 Cartridge Ver 003 Brand ID 004 Area ID 005 Product Type ID 006 Color ID 007 Maintenance ID 008 New Product Info 009 Recycle Count Displays the recycle counter 128 to 128 1 step 011 Manufacturing ID Displays the information number for each category 012 Remaining Amount Displays the remaining toner rate 0 to 100 100 1 step 013 EDP Code Displays ...

Page 320: ...against the total counter 0 to 255 1 step 024 Type Counter Displays the low speed printing counter rate against the total counter 0 to 255 1 step 025 SleepRec Pon Displays the counter for the power on and recovery from the sleep mode 026 Procon Result Displays the process control execution counter Hexadecimal Number 027 MUSIC Result Displays the MUSIC execution counter Hexadecimal Number 028 PconR...

Page 321: ...stance 0 to 255 200 m 1 step 036 Recycle B 037 Recycle C 038 Recycle D 039 TotalPconRotateDis Displays the total rotation distance counter of the drum 0 to 255 1 mm step 040 Machine Serial No Displays the serial number of the machine 7933 C AIO Information Cyan AIO Information 001 Machine Serial ID Displays the information number for each category 002 Cartridge Ver 003 Brand ID 004 Area ID 005 Pro...

Page 322: ...isplays the total counter at the toner end 0x000000000 to 0xffffffffff 1 sheet step 019 End Color Counter Displays the color counter at the toner end 0x000000000 to 0xffffffffff 1 sheet step 022 Unit Counter Displays the total counter for this AIO 0x000000000 to 0xffffffffff 1 sheet step 023 Size Counter Displays the custom paper counter rate against the total counter 0 to 255 1 step 024 Type Coun...

Page 323: ...sh mode counter against the total counter 0 to 255 1 step 033 Consumed Amount Displays the consumed toner amount 0x000000000 to 0xffffffffff 0 0001 mg step 034 Recovered Amount Displays the collected toner amount 0x000000000 to 0xffffffffff 0 0001 mg step 035 Recycle A Displays the recycle counter drum rotation distance 0 to 255 200 m 1 step 036 Recycle B 037 Recycle C 038 Recycle D 039 TotalPconR...

Page 324: ... end status 015 Refill Info Displays the total counter from the AIO installation 0 to 255 1 step 016 Attach TtlCounter Displays the total counter from the AIO installation 0x000000000 to 0xffffffffff 1 sheet step 017 Attach ClrCounter Clears the total counter from the AIO installation 0x000000000 to 0xffffffffff 1 sheet step 018 End Total Counter Displays the total counter at the toner end 0x00000...

Page 325: ...isplays the drum rotation distance 0x000000000 to 0xffffffffff 1 mm step 029 Forced Printing Displays the number of paper for the forced printing 0 to 255 50 1 sheet step 030 Env Paper Rate Displays the low temperature printing counter rate against the total counter 0 to 255 1 step 031 Simp Dup Rate Displays the duplex counter rate against the unit counter 032 RefMode Cnt Displays the refresh mode...

Page 326: ... distance counter of the drum 0 to 255 1 mm step 040 Machine Serial No Displays the serial number of the machine 7952 Life Period Set DFU 001 Transfer Unit Specifies the end threshold of the image transfer unit 0 to 100 100 1 step 7956 Supply Near End 001 Detect Timing Set Selects the near end timing of AIO 0 to 2 1 1 step 0 Earlier 1 Normal 2 Later 3 Appendix SP Mode Tables 94 3 ...

Page 327: ...cation program excluding the events related to the document server O The counter of other application programs including remote application programs 8001 T Total Jobs CTL Total jobs 8004 P Total Jobs CTL The number of times the application program starts a job 0 to 9999999 0 1 The jobs interrupted by paper jams or some other errors are also counted The jobs executed by SPs are not counted 8061 T F...

Page 328: ...pplication program starts the Z fold mode The booklet mode is not included 006 Punch The number of times the application program starts the punch mode The counter of the printer application program P can also increase 007 Other Reserved 008 Inside Flod Not used 009 Three In Fold Not used 010 Three OUT Fold Not used 011 Fout Fold Not used 012 KANNON Fold Not used 013 Perfect Bind Not used 014 Ring ...

Page 329: ... 8381 T Total PrtPGS CTL Total print pages 8384 P Total PrtPGS CTL 8387 O Total PrtPGS CTL The number of sheets that the application program tries to print excluding the pages printed in the SP mode 0 to 9999999 0 1 The following pages are not counted as printed pages Blank pages in a duplex printing job Blank pages inserted as document covers chapter title sheets and slip sheets Reports printed t...

Page 330: ...n 8421 T PrtPGS Dup Comb CTL Print pages Duplex printing combine 8424 P PrtPGS Dup Comb CTL 8427 O PrtPGS Dup Comb CTL The number of sheets used in binding and combining 0 to 9999999 0 1 001 Simplex Duplex CTL 004 Simplex Combine CTL 005 Duplex Combine CTL 006 2 CTL 2 pages on 1 side 2 Up 007 4 CTL 4 pages on 1 side 4 Up 008 6 CTL 6 pages on 1 side 6 Up 009 8 CTL 8 pages on 1 side 8 Up 010 9 CTL 9...

Page 331: ... 8 4 8431 T PrtPGS ImgEdt CTL Print pages Image editing performed on the original with the copier GUI 8434 P PrtPGS ImgEdt CTL 8437 O PrtPGS ImgEdt CTL The number of pages that the application program handles in a specific way 0 to 9999999 0 1 001 Cover Slip Sheet CTL The number of cover sheets or slip sheets inserted A duplex printed cover is counted as two 002 Series Book CTL The number of pages...

Page 332: ...255 Other Custom These counters do not distinguish between LEF and SEF 8451 PrtPGS Ppr Tray CTL Print pages Paper tray The number of sheets fed from a specific tray 0 to 9999999 0 1 001 Bypass Tray CTL By pass Tray 002 Tray 1 CTL Printer 003 Tray 2 CTL Paper Tray Unit Optional 004 Tray 3 CTL Not used 005 Tray 4 CTL Not used 006 Tray 5 CTL Not used 007 Tray 6 CTL Not used 008 Tray 7 CTL Not used 00...

Page 333: ...eed roller when the paper is fed Blank sheets covers chapter covers slip sheets are also counted During duplex printing a sheet printed on two sides and a sheet printed on one side are both counted as 1 8471 PrtPGS Mag CTL Print pages Magnification The number of pages magnified or reduced 0 to 9999999 0 1 8471 001 to 49 8471 004 101 to 200 8471 002 50 to 99 8471 005 201 to 8471 003 100 Some applic...

Page 334: ...ave feature activated 0 to 9999999 0 1 These counters display the same result 8501 T PrtPGS Col Mode CTL Print pages Color mode 8504 P PrtPGS Col Mode CTL 8507 O PrtPGS Col Mode The number of pages printed in a specific color mode 0 to 9999999 0 1 001 B W 004 Single Color 002 Mono Color 005 Two Color 003 Full Color 8511 T PrtPGS Emul CTL Print pages Emulation 8514 P PrtPGS Emul CTL The number of p...

Page 335: ...n if the pages are too many for the finisher to staple all pages are counted including unstapled pages The counter of stapling 003 increases by 1 when the paper is transported from the printer to the tray of the finisher Even if a paper jam occurs on this path the counter 003 increases If the same job is retried the counter 003 increases once again 8531 Staples CTL Staples The number of staples 0 ...

Page 336: ...23 Eco Color Print 011 Total B W 024 Eco Color Print 012 Full Colour A3 025 Total Color Eco 013 Full Colour B4 026 Total B W Eco 014 Full Colour Print 027 Total Color Eco 015 Mono Colour Print 8584 P Counter CTL Print counter The number of outputs in a specific color mode 0 to 9999999 0 1 8584 001 B W 8584 004 Single Color 8584 002 Mono Color 8584 005 Two Color 8584 003 Full Color 8591 O Counter C...

Page 337: ...Counter 2 8601 011 Cvg BW Pages 8601 023 Cvg Counter 3 8601 012 Cvg FC Pages 8617 SDK Apli Counter CTL The number of prints by each SDK application 0 to 9999999 0 1 8601 001 SDK 1 8601 004 SDK 4 8601 002 SDK 2 8601 005 SDK 5 8601 003 SDK 3 8601 006 SDK 6 8771 Dev Counter CTL Development counter The number of rotations of the development rollers 0 to 9999999 0 1 8771 001 Total 8771 004 M 8771 002 K...

Page 338: ... C CTL 8851 Cvr Cnt 0 10 Coverage Counter Sheets Color S Sheets 0 to 9999999 0 1 sheet step EGB 8851 011 0 2 BK 8851 031 5 7 Bk 8851 012 0 2 Y 8851 032 5 7 Y 8851 013 0 2 M 8851 033 5 7 M 8851 014 0 2 C 8851 034 5 7 C 8851 021 3 4 BK 8851 041 8 10 Bk 8851 022 3 4 Y 8851 042 8 10 Y 8851 023 3 4 M 8851 043 8 10 M 8851 024 3 4 C 8851 044 8 10 C 8861 Cvr Cnt 11 20 Coverage Counter Sheets Color S Sheet...

Page 339: ...overage ratio is 31 percent or higher 8891 Page Toner Bottle Sheets Color S Sheets 8891 001 K EGB The number of printed sheets 0 to 9999999 0 1 8891 002 Y EGB 8891 003 M EGB 8891 004 C EGB 8901 Page Ink Prev1 8901 001 K EGB The number of printed sheets with the previously replaced units 0 to 9999999 0 1 8901 002 Y EGB 8901 003 M EGB 8901 004 C EGB 8911 Page Ink Prev2 8911 001 K EGB The number of p...

Page 340: ...y Time CTL The engine is not operating The counter includes the time when the data is being saved in the HDD The counter does not include the time when the machine is n the Energy Saver Mode the Low Power Mode or the Off Mode 8941 003 Energy Save Time CTL The machine is in the Energy Saver Mode The counter includes the time when the background printing is being executed 8941 004 Low Power Time CTL...

Page 341: ... E CTL The total downtime caused by toner ends 8999 AdminCounter CTL Coverage Counter Total 8999 001 Total CTL Displays the administrator counter in the UP mode 0 to 9999999 0 1 8999 006 Printer FC CTL 8999 007 Printer FC CTL 8999 008 Printer OneC CTL 8999 009 Printer TwoC CTL 8999 013 Duplex CTL 8999 014 Cvg FC CTL 8999 015 Cvg BW CTL 8999 016 Cvg FC Pges 8999 017 Cvg BW Pages Engine SP8 xxx 109 ...

Page 342: ...ays the production year of the black AIO 007 AIO Seri No K 002 Displays the production month of the black AIO 008 AIO Seri No K 003 Displays the production number 1st and 2nd number of the black AIO 009 AIO Seri No K 004 Displays the production number 3rd and 4th number of the black AIO 010 AIO Seri No K 005 Displays the production number 5th and 6th number of the black AIO 3 Appendix SP Mode Tabl...

Page 343: ...production year of the magenta AIO 017 AIO Seri No M 002 Displays the production month of the magenta AIO 018 AIO Seri No M 003 Displays the production number 1st and 2nd number of the magenta AIO 019 AIO Seri No M 004 Displays the production number 3rd and 4th number of the magenta AIO 020 AIO Seri No M 005 Displays the production number 5th and 6th number of the magenta AIO 021 AIO Seri No Y 001...

Page 344: ...nter 028 TM Sensor L PWM Displays the PWM value of the TM sensor left 029 Dev Bias K Displays the development bias for black 030 Dev Bias M Displays the development bias for magenta 031 Dev Bias C Displays the development bias for cyan 032 Dev Bias Y Displays the development bias for yellow 033 LD Power K Displays the LD power of black 034 LD Power M Displays the LD power of magenta 035 LD Power C...

Page 345: ...ue dot for magenta 043 M Scan Reg Adj C Displays the main scan correction value dot for cyan 044 M Scan Reg Adj Y Displays the main scan correction value dot for yellow 045 M Scan Reg SubA M Displays the main scan correction value sub dot for magenta 046 M Scan Reg SubA C Displays the main scan correction value sub dot for cyan 047 M Scan Reg SubA Y Displays the main scan correction value sub dot ...

Page 346: ...d Amount K Displays the amount of the toner consumption for black 056 Consumed Amount M Displays the amount of the toner consumption for magenta 057 Consumed Amount C Displays the amount of the toner consumption for cyan 058 Consumed Amount Y Displays the amount of the toner consumption for yellow 101 WasteToner Detect Displays the status of the waste toner overflow sensor 0 Not full 1 Full 102 WT...

Page 347: ... 0 No paper detected 1 Paper detected 108 Regist Sensor Displays the status of the registration sensor 0 No paper detected 1 Paper detected 109 Paper Exit Sn Displays the status of the paper exit sensor 0 No paper detected 1 Paper detected 110 Bypass PaperEndSn Displays the status of the by pass paper end sensor 0 No paper detected 1 Paper detected 111 Duplex Sensor Displays the status of the dupl...

Page 348: ...rt Fusing motor Normal speed 008 Fusing Mtr 1 2 Transport Fusing motor Half speed 009 Fusing Mtr 1 2 5 Transport Fusing motor Quarter speed 010 ITB Contact Motor ITB Contact motor Normal speed 011 Agitator M Intl Agitator motor Initial operation speed 012 Agitator M Print Agitator motor Print operation speed 013 Duplex Fwd Normal Not used 014 Duplex Fwd Low Not used 015 Duplex Rev Normal Not used ...

Page 349: ... intake fan Normal speed 022 PSU Fan Normal PSU Fan Normal speed 023 Regist Clutch Registration clutch 024 PFU P Feed Clutch PFU paper feed clutch option 025 PFU Relay Clutch PFU relay clutch option Input and Output Check 117 3 ...

Page 350: ...3 Appendix SP Mode Tables 118 3 ...

Page 351: ...e gets to the customer site Print the configuration page When the substitute machine gets to the customer site 1 Remove the four print cartridges AIO from the problem machine 2 Install the four print cartridges AIO into the substitute machine 3 Input the customer settings which are printed on the configuration page by using the Menu on the operation panel 4 Send back the problem machine to the rep...

Page 352: ...A 3 Remove the transfer unit B 4 Remove the waste toner bottle A 5 Remove the two screws B 6 Grab the handles A and then pull out the image transfer belt unit B 7 Remove the waste toner bottle 4 Appendix Machine Swap 120 4 ...

Page 353: ...de the machine especially around the circled area A 9 Clean the circled area at the waste toner bottle A and circled area B at image transfer belt unit 10 Reassemble the machine Exchange and Replace Procedure 121 4 ...

Page 354: ...MEMO 122 ...

Page 355: ...MEMO 123 ...

Page 356: ...MEMO 124 EN ...

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