Ricoh hn1 User Manual Download Page 29

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Lift the front of the scanner unit to open the system board.

Use the following illustration to locate the appropriate connector.

Warning—Potential Damage:

System board electronic components are easily damaged by static electricity. Touch

something metal on the printer before touching any system board electronic components or connectors.

Flash memory or firmware card connectors

Fax card connector

Internal Solutions Port or printer hard disk connector

Memory card connector

Additional printer setup

Summary of Contents for hn1

Page 1: ...Mono Laser MFP User s Guide June 2011 Machine type s 7014 4569 4570 Model s 431 636 63W n01 n02 g01 g02 n11 n12 g11 g12 hn1 hn2 wh1 wh2 43K 6K6 6K7...

Page 2: ...Installing a flash memory or firmware card 32 Installing an Internal Solutions Port 34 Installing a printer hard disk 41 Installing a fax card 45 Installing hardware options 48 Installing a 250 or 55...

Page 3: ...onfiguring Universal paper settings 72 Avoiding jams 73 Loading trays 73 Using the multipurpose feeder 77 Linking and unlinking trays 82 Linking trays 82 Unlinking trays 82 Assigning a custom paper ty...

Page 4: ...print job from the printer control panel 97 Canceling a print job from the computer 97 Copying 99 Making copies 99 Making a quick copy 99 Copying using the ADF 99 Copying using the scanner glass 100 C...

Page 5: ...the e mail function 112 Configuring the e mail settings 112 Creating an e mail shortcut 112 Creating an e mail shortcut using the Embedded Web Server 112 Creating an e mail shortcut using the touch s...

Page 6: ...31 Getting ready to send a fax using the computer 131 Installing a PostScript driver 132 Sending a fax using the computer 133 Creating shortcuts 134 Creating a fax destination shortcut using the Embed...

Page 7: ...ing the Embedded Web Server 143 Creating an FTP shortcut using the touch screen 144 Understanding FTP options 144 Original Size 144 Sides Duplex 144 Orientation 144 Binding 144 Resolution 144 Send As...

Page 8: ...rk Ports menu 162 Active NIC menu 162 Standard Network or Network x menus 162 SMTP Setup menu 164 Network Reports menu 165 Network Card menu 165 TCP IP menu 166 IPv6 menu 167 Wireless menu 168 AppleTa...

Page 9: ...es 231 Ordering toner cartridges 231 Ordering a photoconductor kit 231 Ordering ADF replacement parts 231 Moving the printer to another location 231 Shipping the printer 232 Administrative support 233...

Page 10: ...tor 251 Fax server To Format not set up Contact system administrator 251 Fax Station Name not set up 251 Fax Station Number not set up 252 Insert Tray x 252 Install Tray x 252 Invalid PIN 252 Load src...

Page 11: ...ex page some data may not have printed 257 50 PPDS font error 257 51 Defective flash detected 257 52 Not enough free space in flash memory for resources 257 53 Unformatted flash detected 258 54 Networ...

Page 12: ...e 266 Unexpected page breaks occur 267 Solving copy problems 267 Copier does not respond 267 Scanner unit does not close 267 Poor copy quality 268 Partial document or photo copies 269 Solving scanner...

Page 13: ...kground 281 Incorrect margins 281 Paper curl 282 Print irregularities 282 Skewed print 283 Solid black or white streaks 283 Print is too light 284 Print is too dark 285 Streaked vertical lines 286 Ton...

Page 14: ...RY The printer weight is greater than 18 kg 40 lb and requires two or more trained personnel to lift it safely CAUTION POTENTIAL INJURY Follow these guidelines to avoid personal injury or printer dama...

Page 15: ...hings happen a risk of fire or electrical shock results Inspect the power cord regularly for signs of such problems Remove the power cord from the electrical outlet before inspecting it CAUTION SHOCK...

Page 16: ...ctions Connecting the printer Installing the printer software Setup documentation The setup documentation came with the printer Additional setup and instructions for using the printer Supported paper...

Page 17: ...that came with the printer Setup troubleshooting information is located in the User s Guide Printer configurations Note Printer configuration may vary depending on your printer model Basic model 1 Fro...

Page 18: ...rt Note The Fax ports are present only when a fax card is installed 7 Rear door 8 Power switch 9 Printer power cord socket 10 USB peripheral port 11 Removable protective plate Note The protective plat...

Page 19: ...from direct sunlight humidity extremes or temperature fluctuations Clean dry and free of dust Allow the following recommended amount of space around the printer for proper ventilation 1 Top 178 mm 7 i...

Page 20: ...s of the page automatically When using the ADF Load the document into the ADF faceup short edge first Load up to 50 sheets of plain paper in the ADF input tray Scan sizes from 125 x 127 mm 4 92 x 5 0...

Page 21: ...fax function or home screen pressing causes an error beep 4 Back In the Copy menu press to delete the right most digit of the value in the Copy Count The default value of 1 appears if the entire numb...

Page 22: ...ding the home screen After the printer is turned on and a short warm up period occurs the display shows a basic screen which is referred to as the home screen Use the home screen buttons to initiate a...

Page 23: ...ch Held Jobs Searches on any of the following items and returns search results User names for held or confidential print jobs Job names for held jobs excluding confidential print jobs Profile names Bo...

Page 24: ...Opens an options screen Left scroll decrease Scrolls to another value in decreasing order Right scroll increase Scrolls to another value in increasing order Left arrow Scrolls left Right arrow Scrolls...

Page 25: ...l Jobs screen The Cancel Jobs screen shows three headings Print Fax and Network The following items are available under the Print Fax and Network headings Print job Copy job Fax FTP E mail send Eachhe...

Page 26: ...ocation within the menus Touch any of the underlined words to return to that menu or menu item The Number of Copies is not underlined since this is the current screen If you touch an underlined word o...

Page 27: ...adding optional cards The instructions in this section explain how to install the available cards you can also use them to locate a card for removal Note Some machine models options or supplies may n...

Page 28: ...nal hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached t...

Page 29: ...System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic components or connectors 1 Flash memory or...

Page 30: ...into the printer Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic c...

Page 31: ...ector latches return to the latched vertical position and are secure against the card 6 Release the system board access latch and then close the system board door by lowering the scanner 7 Push in on...

Page 32: ...the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any c...

Page 33: ...stic pins 2 Metal pins 4 Push the card firmly into place Notes The entire length of the connector on the card must touch and be flush against the system board Be careful not to damage the connectors 5...

Page 34: ...you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet befo...

Page 35: ...hard disk must first be removed To remove the hard disk a Unplug the printer hard disk interface cable from the system board leaving the cable attached to the printer hard disk To unplug the cable sq...

Page 36: ...b Remove the screws holding the printer hard disk in place c Remove the printer hard disk by pulling it upward to unseat the standoffs Additional printer setup 36...

Page 37: ...bscrews that attach the printer hard disk mounting bracket to the printer hard disk and then remove the bracket Set the printer hard disk aside 4 Remove the metal cover from the ISP opening Additional...

Page 38: ...hat the tee is seated firmly onto the system board 6 Install the ISP onto the plastic tee Angle the ISP over the plastic tee and then approach the plastic tee so that any overhanging connectors will p...

Page 39: ...thumbscrew at this time 9 Attach the two provided screws to secure the ISP mounting bracket to the system board cage 10 Tighten the long thumbscrew Note Do not overtighten the thumbscrew 11 Insert the...

Page 40: ...sk on page 41 13 Release the latch and then close the system board door by lowering the scanner 14 Push in on the screws while rotating them clockwise a quarter turn to lock the system board into plac...

Page 41: ...tinuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage System board electronic components are ea...

Page 42: ...printer hard disk and then remove the bracket b Align the standoffs of the printer hard disk with the holes in the ISP and then press downward on the printer hard disk until the standoffs have seated...

Page 43: ...irectly onto the system board a Align the standoffs of the printer hard disk with the holes in the system board and then press downward on the printer hard disk until the standoffs have seated into pl...

Page 44: ...nting bracket c Insert the plug of the printer hard disk interface cable into the receptacle of the system board Note The plugs and receptacles are color coded 4 Release the latch and then close the s...

Page 45: ...installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other de...

Page 46: ...3 Remove the metal cover from the fax card opening 4 Insert the fax card and then tighten the two screws to secure the fax card mounting bracket Additional printer setup 46...

Page 47: ...nd then close the system board door by lowering the scanner 7 Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place Warning Potential Damage Make sure...

Page 48: ...outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Unpack the drawer and then remove any packing m...

Page 49: ...computer using a USB cable or to the network using an Ethernet cable Be sure to match the following The USB symbol on the cable with the USB symbol on the printer The appropriate Ethernet cable to th...

Page 50: ...ion that aids network printing configuration Printing a menu settings page Print a menu settings page to review the current menu settings and to verify printer options are installed correctly Note If...

Page 51: ...ge Setting up the printer software Installing printer software A printer driver is software that lets the computer communicate with the printer The printer software is typically installed during the i...

Page 52: ...then add it as an installed option 8 Click Apply For Macintosh users In Mac OS X version 10 5 or later 1 From the Apple menu choose System Preferences 2 Click Print Fax 3 Select the printer and then...

Page 53: ...r network cables until prompted to do so by the setup software SSID The SSID is also referred to as the network name Wireless Mode or Network Mode The mode will be either infrastructure or ad hoc Chan...

Page 54: ...Installing the printer on a wireless network Windows Before you install the printer on a wireless network make sure that A wireless card is installed in your printer Your wireless network is set up an...

Page 55: ...and deselect Fax 7 If Fax is enabled enter the Fax station phone number for this printer and then touch Continue 8 If E mail is enabled type in the Primary SMTP mail server Gateway address and then to...

Page 56: ...y b If you plan to set up fax now then connect the fax cables See the User s Guide on the Software and Documentation CD for help deciding how to connect the cables 17 Follow the on screen instructions...

Page 57: ...ocate the printer MAC address on the sheet that came with the printer Write the last six digits of the MAC address in the space provided MAC address ___ ___ ___ ___ ___ ___ 2 Connect the power cable t...

Page 58: ...cess the AirPort options In Mac OS X version 10 5 or later a From the Apple menu choose System Preferences b Click Network c Click AirPort In Mac OS X version 10 4 and earlier a From the Finder deskto...

Page 59: ...puter to use the printer wirelessly To print to a network printer each Macintosh user must install a custom PostScript Printer Description PPD file and create a printer in the Print Center or Printer...

Page 60: ...le click Print Center or Printer Setup Utility 4 From the Printer List choose Add 5 Choose the Default Browser tab 6 Click More Printers 7 From the first pop up menu choose AppleTalk 8 From the second...

Page 61: ...ation For Macintosh users 1 Allow the network DHCP server to assign an IP address to the printer 2 Print the network setup page from the printer For information on printing a network setup page see Pr...

Page 62: ...10 5 1 From the Apple menu choose System Preferences 2 Click Print Fax 3 Click 4 Click AppleTalk 5 Select the printer from the list 6 Click Add In Mac OS X version 10 4 and earlier 1 From the Finder d...

Page 63: ...tive In the event that the printer was configured for a wireless ISP while still attached to a wired connection disconnect the wired connection turn the printer off and then turn the printer back on a...

Page 64: ...pplications b Double click Utilities c Double click Printer Setup Utility or Print Center d From the Printer List click Add e Click IP f Type in the IP address of your printer in the Address field g C...

Page 65: ...earch or Run box type D setup exe where D is the letter of your CD or DVD drive b Click Install Printer and Software c Click Agree to accept the Printer Software License Agreement d Click Custom e Mak...

Page 66: ...rts c Select the communications port where you attached the serial cable to your computer example COM1 d Click Properties e On the Port Settings tab set the serial parameters to the same serial parame...

Page 67: ...ocument a copy or an incoming fax For more information see Printing on both sides of the paper duplexing on page 90 Copying on both sides of the paper duplexing on page 102 Printing an incoming fax on...

Page 68: ...idle Printer engine motors do not start until a job is ready to print You may notice a short delay before the first page is printed The printer enters Power Saver mode after one minute of inactivity...

Page 69: ...touch 3 Touch Settings 4 Touch General Settings 5 Touch the down arrow until Timeouts appears 6 Touch Timeouts 7 Touch the arrows next to Power Saver Mode to select the number of minutes you want the...

Page 70: ...print a network setup page and locate the IP address in the TCP IP section 2 Click Settings and then click General Settings 3 Click Output Lighting 4 From the Normal Standby Mode list select the ligh...

Page 71: ...essing speed Printer engine motors do not start until a job is ready to print You may notice a short delay before the first page is printed Fans run at a reduced speed or are turned off If your printe...

Page 72: ...een Configuring Universal paper settings The Universal Paper Size is a user defined setting that lets you print on paper sizes that are not preset in the printer menus Set the Paper Size for the speci...

Page 73: ...r tray orthe manual feeder are properly positioned and are not pressing too tightly against the paper or envelopes Push the paper tray in firmly after loading paper Paper recommendations Use only reco...

Page 74: ...des to the correct position for the paper size you are loading For long paper like A4 or legal squeeze and slide the length guide backwards to accommodate the length of paper you are loading Loading p...

Page 75: ...loaded in the optional tray Note Use the size indicators on the bottom of the tray to help position the guide 3 Flex a stack of paper back and forth to loosen the sheets and then fan them Do not fold...

Page 76: ...l line Load letterhead with the top edge of the sheet toward the front of the tray and the design facedown 5 Squeeze and slide the guides to lightly touch the side of the stack Loading paper and speci...

Page 77: ...he multipurpose feeder when you print on different sizes and types of papers or specialty media such as card stock transparencies and envelopes You may also want to use the multipurpose feeder for sin...

Page 78: ...dle and pull the extension forward 3 Grasp the handle and pull the extension so it flips forward 4 Guide the extension down gently so the multipurpose feeder is extended fully and open Loading paper a...

Page 79: ...e edges on a level surface Hold transparencies by the edges and then fan them Straighten the edges on a level surface Note Avoid touching the print side of the transparencies Be careful not to scratch...

Page 80: ...nder the stack height limiters which are located on the guides Load paper transparencies and card stock with the recommended print side faceup and the top edge entering the printer first For more info...

Page 81: ...esives These envelopes may severely damage the printer 4 Squeeze the tab located on the right width guide to adjust the guides to lightly touch the sides of the stack 5 Slide the paper gently into the...

Page 82: ...re not the same as the settings of any other tray To unlink a tray change the following tray settings so that they do not match the settings of any other tray Paper Type for example Plain Paper Letter...

Page 83: ...dded Web Server 1 Type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer then print a network setup page and locate the IP address...

Page 84: ...othness Paper smoothness directly affects print quality If paper is too rough then toner cannot fuse to it properly If paper is too smooth then it can cause paper feeding or print quality issues Alway...

Page 85: ...with a software application to successfully print on these forms Coated papers erasable bond synthetic papers thermal papers Rough edged rough or heavily textured surface papers or curled papers Recyc...

Page 86: ...se guidelines when selecting preprinted forms and letterhead Use grain long for 60 to 90 g m2 weight paper Use only forms and letterhead printed using an offset lithographic or engraved printing proce...

Page 87: ...216 x 356 mm 8 5 x 14 in Executive 184 x 267 mm 7 3 x 10 5 in X Oficio Mexico 216 x 340 mm 8 5 x 13 4 in Folio 216 x 330 mm 8 5 x 13 in Statement 140 x 216 mm 5 5 x 8 5 in X Universal2 76 2 x 127 mm...

Page 88: ...er Paper types and weights supported by the printer Theprinterengineand theduplexpathsupport60 90 g m2 16 24lb paperweights Themultipurpose feedersupports 60 163 g m2 16 43 lb paper weights Paper type...

Page 89: ...paper labels 50 transparencies Note Vinyl pharmacy or dual sided labels are not supported Use paper labels only Single sided paper labels designed for laser printers are supported for occasional use...

Page 90: ...File Page Setup 2 Choose a paper size or create a custom size to match the loaded paper 3 Click OK b Customize the settings as needed in the Print dialog 1 With a document open choose File Print If n...

Page 91: ...loring offsetting or releasing hazardous emissions Use transparencies that are 138 146 g m2 37 39 lb bond in weight To prevent print quality problems avoid getting fingerprints on the transparencies B...

Page 92: ...428 F if Label Weight is set to Heavy Select this setting using the Embedded Web Server or from the printer control panel Paper menu Label adhesives face sheet printable stock and topcoats can withsta...

Page 93: ...ess additional held jobs Job type Description Confidential When you send a Confidential print job to the printer you must create a PIN from the computer The PIN must be four digits using the numbers 0...

Page 94: ...the arrows to increase or decrease the number of copies and then touch Print Printing confidential and other held jobs from a Macintosh computer Note Confidential and Verify print jobs are automatical...

Page 95: ...w Technology File System or any other file system are not supported Before printing an encrypted pdf file you will be prompted to enter the file password from the printer control panel You cannot prin...

Page 96: ...To print samples of the fonts currently available for your printer 1 Make sure the printer is on and Ready appears 2 On the home screen touch 3 Touch Reports 4 Touch the down arrow until Print Fonts...

Page 97: ...ou want to cancel 3 Touch Delete Selected Jobs Canceling a print job from the computer To cancel a print job do one of the following For Windows users 1 Click or click Start and then click Run 2 In th...

Page 98: ...to cancel 4 From the icon bar at the top of the window click the Delete icon In Mac OS X version 10 4 and earlier 1 From the Go menu choose Applications 2 Double click Utilities and then double click...

Page 99: ...the scanner glass 2 If you are loading a document into the ADF then adjust the paper guides 3 From the printer control panel press 4 If you placed the document on the scanner glass then touch Finish t...

Page 100: ...Page or Finish the Job Copying on specialty media Making transparencies 1 Load an original document faceup short edge first into the ADF or facedown on the scanner glass Note Do not load postcards pho...

Page 101: ...on the scanner glass Note Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass 2 If you are...

Page 102: ...or enlarging copies Copies can be reduced to 25 of the original document size or enlarged to 400 of the original document size The factory default setting for Scale is Auto If you leave Scale set to A...

Page 103: ...ginal document faceup short edge first into the ADF or facedown on the scanner glass Note Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings i...

Page 104: ...ouch Copy 4 Select a duplex setting 5 Touch Options 6 Touch Paper Saver 7 Select the desired output 8 Touch Print Page Borders if you want a box drawn around each page of the copies 9 Touch Done 10 To...

Page 105: ...ke copies When the Allow priority copies setting is On the printer pauses the current print job when you start a copy job Note The Allow priority copies setting must be set to On in the Copy Settings...

Page 106: ...pings into the ADF Place these items on the scanner glass 2 If you are loading a document into the ADF then adjust the paper guides 3 On the home screen touch Copy 4 Touch Options 5 Touch Overlay 6 To...

Page 107: ...or size of paper that you want to copy onto is not loaded in one of the trays touch Manual Feeder and manually send the paper through the multipurpose feeder When Copy to is set to Auto Size Match eac...

Page 108: ...your copies will be ordered 1 2 3 1 2 3 1 2 3 If you want all the copies of each page to remain together turn Collate off and your copies will be ordered 1 1 1 2 2 2 3 3 3 Options Touching the Options...

Page 109: ...the specified header or footer location Overlay This option creates a watermark or message that overlays the content of your copy You can choose between Urgent Confidential Copy and Draft or you can...

Page 110: ...for magazine articles business graphics and brochures When should I use Printed Image mode Use Printed Image mode when copying halftone photographs graphics such as documents printed on a laser printe...

Page 111: ...u must know your Primary SMTP mail server Gateway address For more information see your system support person 1 Touch Menus 2 Touch Settings 3 Touch General Settings 4 Touch the left or right arrow ne...

Page 112: ...il Settings 5 Click Setup E mail Server 6 Fill in the fields with the appropriate information 7 Click Add Configuring the e mail settings 1 Type the printer IP address into the address field of your W...

Page 113: ...reenter the information E mailing a document Sending an e mail using the touch screen 1 Load an original document faceup short edge first into the ADF or facedown on the scanner glass Note Do not loa...

Page 114: ...searching for and then touch Search 6 Touch the name that you want to add to the To box To enter additional recipients press Next address and then enter the address or shortcut number you want to add...

Page 115: ...for each page of your original document viewable by most Web browsers and graphics programs XPS Creates a single XML Paper Specification XPS file with multiple pages viewable using an Internet Explor...

Page 116: ...le with multiple pages viewable with Adobe Reader Adobe Reader is provided free by Adobe at www adobe com Secure PDF Creates an encrypted PDF file that protects the file contents from unauthorized acc...

Page 117: ...emoval Contrast Scan Edge to Edge Shadow Detail and Mirror Image before you copy the document Custom Job Job Build Combines multiple scanning jobs into a single job Transmission Log Prints the transmi...

Page 118: ...ing storm Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm Setting up the printer to fax When setting u...

Page 119: ...Subscriber Line DSL or ADSL service See Connecting to a DSL service on page 120 Connect to a Private Branch eXchange PBX or Integrated Services Digital Network ISDN system See Connecting to a PBX or...

Page 120: ...u use a PBX or ISDN converter or terminal adapter then follow these steps to connect the equipment 1 Connect one end of the telephone cable that came with the printer to the printer LINE port 2 Connec...

Page 121: ...e analog telephone wall jack 3 Change the Distinctive Rings setting to match the setting you want the printer to answer Note The factory default setting for distinctive rings is On This allows the pri...

Page 122: ...e the plug from the printer EXT port 4 Connect your telecommunications equipment directly to the printer EXT port Use one of the following methods Answering machine Answering machine and telephone Fax...

Page 123: ...tive telephone wall jack Country region Austria Cyprus Denmark Finland France Germany Ireland Italy New Zealand Netherlands Norway Portugal Sweden Switzerland United Kingdom Countries or regions excep...

Page 124: ...e it then other telecommunications devices in your home such as telephones or answering machines may not work 1 Connect one end of the telephone cable that came with the printer to the printer LINE po...

Page 125: ...3 Connect the answering machine or telephone to the adapter Answering machine Telephone Faxing 125...

Page 126: ...y Note Do not remove the plug If you remove it then other telecommunications devices in your home such as telephones or answering machines may not work 1 Connect one end of the telephone cable that ca...

Page 127: ...then connect a second telephone line not provided between the telephone and the F slot of an active analog telephone wall jack 5 If you would like to use the same line for recording messages on your...

Page 128: ...ter with a modem Three telephone cords A telephone wall jack 2 Connect one end of the telephone cable that came with the printer to the printer LINE port 3 Connect the other end of the telephone cable...

Page 129: ...teps Note Before completing these instructions make sure the fax cables are connected For more information see Choosing a fax connection on page 118 1 Touch Menus 2 Touch Settings 3 Touch General Sett...

Page 130: ...tup 5 Click inside the Station Name box and then enter the name to be printed on all outgoing faxes 6 Click inside the Station Number box and then enter the printer fax number 7 Click Submit Setting t...

Page 131: ...Place these items on the scanner glass 2 If you are loading a document into the ADF then adjust the paper guides 3 On the home screen touch Fax 4 Enter the fax number or a shortcut using the touch sc...

Page 132: ...ftwarethatletsthecomputercommunicate withtheprinter APostScriptdriveris needed to send a fax from a computer This driver may be installed during the initial printer setup If you need to install the so...

Page 133: ...click OK again 6 Click OK For Mac OS X version 10 2 and 10 3 users 1 With a document open choose File Print 2 From the print options pop up menu choose Job Routing 3 Select Fax and then enter the reci...

Page 134: ...ch fax number in the group with a semicolon 6 Assign a shortcut number If you enter a number that is already in use then you are prompted to select another number 7 Click Add Creating a fax destinatio...

Page 135: ...these items on the scanner glass 2 If you are loading a document into the ADF then adjust the paper guides 3 Press and then enter the shortcut number using the keypad Using the address book Note If th...

Page 136: ...e first into the ADF or facedown on the scanner glass Note Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items o...

Page 137: ...n touch Menus 2 Touch Settings and then touch Fax Settings 3 Touch Analog Fax Setup 4 Touch Fax Receive Setting 5 Touch the arrows until Sides Duplex appears 6 Touch the arrows until Yes appears 7 Tou...

Page 138: ...n appears Understanding fax options Original Size This option opens a screen where you can choose the size of the documents you are going to fax Touch a paper size button to select that size as the Or...

Page 139: ...er the time and date you would like to send your fax and then touch Done This setting can be especially useful in sending information to fax lines that are not readily available during certain hours o...

Page 140: ...is option lets you hold received faxes from printing until they are released Held faxes can be released manually or at a scheduled day or time 1 Type the printer IP address into the address field of y...

Page 141: ...n the TCP IP section 2 Click Settings 3 Click Fax Settings 4 Click Analog Fax Setup 5 From the Fax Forwarding menu select one of the following Print Print and Forward Forward 6 From the Forward to men...

Page 142: ...you are sending the information over your network instead of over the phone line Scanning to an FTP address Scanning to an FTP address using the keypad 1 Load an original document faceup short edge f...

Page 143: ...ss using the keypad each time you want to send a document to an FTP server you can create a permanent FTPdestination and assign a shortcutnumber There are two methods for creating shortcut numbers usi...

Page 144: ...pears with your new setting displayed When Original Size is set to Mixed Sizes you can scan an original document that contains mixed paper sizes Sides Duplex This option informs the printer if the ori...

Page 145: ...in the original document This increases the amount of information saved Color Sets the scan type and output for the FTP file Color documents can be scanned and sent to an FTP site computer e mail addr...

Page 146: ...is the main goal of sending a document to an FTP site and preserving images copied from the original document is not a concern Text mode is recommended for receipts carbon copy forms and documents tha...

Page 147: ...t your scan settings and then click Next 5 Select a location on your computer where you want to save the scanned output file 6 Enter a scan name The scan name is the name that appears in the Scan Prof...

Page 148: ...e pages viewable with Adobe Reader Adobe Reader is provided free by Adobe at www adobe com JPEG Createsand attachesa separatefileforeachpageofyouroriginaldocument viewablebymostWebbrowsers and graphic...

Page 149: ...ion in the document Note Duplex scanning is not available on selected printer models JPEG Quality This option adjusts the degree of compression for scanned JPEG documents in relation to the original d...

Page 150: ...he ADF then adjust the paper guides 3 Insert the flash drive into the USB port on the front of the printer The Held Jobs screen appears 4 Touch Scan to USB drive 5 Select the scan settings 6 Touch Sca...

Page 151: ...ts E mail Shortcuts Fax Shortcuts FTP Shortcuts Profiles List NetWare Setup Page Print Fonts Print Directory Asset Report Active NIC Standard Network2 SMTP Setup Standard USB Parallel x Serial x 1 Onl...

Page 152: ...ts using the linked tray From the Paper menu Configure MP must be set to Cassette in order for MP Feeder to appear as a menu setting Paper Size Type menu Menu item Description Tray x Size A4 A5 A6 Ban...

Page 153: ...tead of Custom Type x Use this menu item to configure automatic tray linking Multipurpose Tray Size A4 A5 A6 Executive Folio JIS B5 Legal Letter Statement Universal 7 3 4 Envelope 9 Envelope 10 Envelo...

Page 154: ...rpose Tray must be set to Cassette for Multipurpose Tray to appear as a menu setting Plain paper is the factory default setting Manual Paper Size A4 A5 JIS B5 Letter Legal Executive Oficio M xico Foli...

Page 155: ...The Cassette setting configures the multipurpose feeder as an automatic paper source When Manual is selected the multipurpose feeder can be used only for manual feed print jobs If paper is loaded in t...

Page 156: ...ture Colored Texture Light Texture Heavy Texture Rough Cotton Texture Custom x Texture Specifies the paper type Select Texture Smooth Normal Rough After you select a setting for Select Type the Select...

Page 157: ...ed for Select Type Light is the only Select Weight setting available When Heavy Weight is the setting selected for Select Type Heavy is the only Select Weight setting available Settings appear only if...

Page 158: ...ccurs for all jobs that specify Colored as the paper type Note Off is the factory default setting Light Loading Duplex Off Determines whether 2 sided printing occurs for all jobs that specify Light as...

Page 159: ...fault setting The Recycled type must be supported by the selected tray or feeder in order for you to print from that source Custom Names menu Menu item Definition Custom Name x none Specify a custom n...

Page 160: ...isted with the other paper size settings and includes similar options such as support for duplex printing and printing multiple pages on one sheet Menu item Description Units of Measure Inches Millime...

Page 161: ...nters connected to print servers Network x Setup Page Prints a report containing information about the network printer settings such as the TCP IP address information Notes This menu item is available...

Page 162: ...enu item Description Active NIC Auto list of available network cards Notes Auto is the factory default setting This menu item appears only if an optional network card is installed Standard Network or...

Page 163: ...mount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for the Network Buffer disable or reduce the size of...

Page 164: ...server Menu item Description Primary SMTP Gateway Primary SMTP Gateway Port Secondary SMTP Gateway Secondary SMTP Gateway Port Specifies SMTP server port information Note 25 is the default SMTP gatew...

Page 165: ...or Network Reports Menu item Description Print Setup Page Print NetWare Setup Page Prints a report containing information about the current network setup Notes TheSetupPagecontainsinformationaboutthen...

Page 166: ...cription Activate On Off Activates TCP IP Note On is the factory default setting View Hostname Lets you view the current TCP IP hostname Note This can be changed only from the Embedded Web Server IP A...

Page 167: ...fault setting DNS Server Address Lets you view or change the current DNS Server Address IPv6 menu Use the following menu items to view or set the Internet Protocol version 6 IPv6 information Note This...

Page 168: ...he wireless network Choose Network list of available networks Lets you select an available network for the printer to use View Signal Quality Lets you view the quality of the wireless connection View...

Page 169: ...2 Ethernet 802 3 Ethernet Type II Ethernet SNAP Enables the Ethernet frame type setting Note On is the factory default setting for all menu items Packet Burst Yes No Reduces network traffic by allowin...

Page 170: ...the Setup menu if the PCL SmartSwitch setting is Off NPA Mode On Off Auto Sets the printer to perform the special processing required for bidirectional communication following the conventions defined...

Page 171: ...n external print server through the USB port Parallel x menu This menu appears only if an optional parallel card is installed Menu item Description PCL SmartSwitch On Off Sets the printer to automatic...

Page 172: ...USB serial and network buffers Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Job Buffering Off On Auto Te...

Page 173: ...The On setting processes raw binary PostScript print jobs Parallel With ENA ENA Address ENA Netmask ENA Gateway Sets the network address netmask or gateway information for an external print server tha...

Page 174: ...nter to restart The menu selection is updated Serial Buffer Disabled Auto 3K to maximum size allowed Sets the size of the serial input buffer Notes Auto is the factory default setting The Disabled set...

Page 175: ...9600 is the factory default setting 138200 172800 230400 and 345600 baud rates are displayed only in the Standard Serial menu These settings do not appear in the Serial Option or Serial Option 2 menu...

Page 176: ...ilure time frame Lockout time Login timeout Limits the number and time frames of failed login attempts from a computer before all remote users are locked out Notes Login failures specifies the number...

Page 177: ...ter offline for an extended amount of time Notes This menu item appears only if a formatted non defective printer hard disk is installed Off is the default setting Due to the large amount of resources...

Page 178: ...ter hard disk is installed Single pass is the default setting Highly confidential information should be wiped using the Multiple Pass method only Scheduled Method Single pass Multiple pass Disk Wiping...

Page 179: ...menu Menu item Description View Date Time Lets you view the current date and time settings for the printer Set Date Time input date time Note Date Time is set in YYYY MM DD HH MM format Time Zone lis...

Page 180: ...ings The Energy setting minimizes the power used by the printer Performance may be affected but print quality is not Paper minimizes the amount of paper and specialty media needed for a print job by d...

Page 181: ...Off Russian Polish Tab On Off Korean Tab On Off Specifies a language and custom key information for the printer control panel keyboard Theadditional tabs enableaccess toaccent marks and symbols from...

Page 182: ...e Zero Configuration Name Custom Text x Notes IP Address is the factory default setting for Left side Date Time is the factory default setting for Right side DonotdisplayisthefactorydefaultsettingforW...

Page 183: ...time Screen Brightness 20 100 Specifies the brightness of the printer control panel screen One Page Copy On Off Sets the copies from the scanner glass to only one page at a time Note Off is the factor...

Page 184: ...of seconds between Embedded Web Server refreshes Note 120 seconds is the factory default setting Contact Name Specifies a contact name for the printer Location Specifies the location of the printer No...

Page 185: ...meout is available only when the printer is using PostScript emulation This setting has no effect on PCL or PPDS emulation print jobs Timeouts Job Hold Timeout Disabled 5 255 Sets the amount of time t...

Page 186: ...rd disk are not affected Copy Settings menu Menu item Description Content Text Photo Photograph Printed Image Text Specifies the type of content contained in the copy job Notes Text Photo is the facto...

Page 187: ...r with an image on each side of each sheet then the copy is six sheets with only one image on one side of each sheet 2 sided to2 sided Theoriginal page has printingon bothsides The copy mimics the ori...

Page 188: ...ue selected Note None is the factory default setting Separator Sheet Source Tray x Manual Feeder Specifies a paper source Darkness 1 9 Specifies the level of darkness for the copy job Number of Copies...

Page 189: ...stom text Print on All pages First page only All but first page Enter custom text Specifies header footer information for the top right of the page Notes Off is the factory default setting for Top rig...

Page 190: ...r footer information for the bottom right of the page Notes Off is the factory default setting for Bottom right All pages is the factory default setting for Print on Overlay Off Confidential Copy Draf...

Page 191: ...ry default setting for Color Dropout 128 is the factory default setting for each color threshold Contrast 0 5 Best for content Specifies the contrast used for the copy job Note Best for content is the...

Page 192: ...nly which requires a line splitter and a telephone hand set Notes Use a regular telephone to answer an incoming fax job and to dial a fax number Touch 0 on the numeric keypad to go directly to the Man...

Page 193: ...umber Note Thenumber ofcharacters maskedisdeterminedbythe Digitstomask setting Digits to mask 0 58 Specifies the number of digits to mask in an outgoing fax number Fax Cover Page Menu item Description...

Page 194: ...s how the text and graphics are oriented on the page Notes Off is the factory default setting Long edgeassumes bindingalongthelong edge ofthepage left edge for portrait orientation and top edge for la...

Page 195: ...te Yes is the factory default setting Allow Save as Shortcut On Off Lets you save fax numbers as shortcuts in the printer Note On is the factory default setting Dial Mode Tone Pulse Specifies the dial...

Page 196: ...mirror image of the original document Note Off is the factory default setting Negative Image On Off Creates a negative image of the original document Note Off is the factory default setting Shadow De...

Page 197: ...esthepapersourceselectedtosupplypaperfortheprintertoprintanincoming fax Note Auto is the factory default setting Separator Sheets None After job Before job Places a sheet of paper before or after a re...

Page 198: ...ime or according to a set schedule Note Off is the factory default setting Enable Color Fax Receive On Off Lets you receive a color fax Note On is the factory default setting Fax Log Settings Menu ite...

Page 199: ...er off On until Connected is the factory default setting The speaker is on and issues a noise until the fax connection is made Always On turns the speaker on Speaker Volume High Low Controls the volum...

Page 200: ...x Note PDF pdf is the factory default setting Content Text Text Photo Photograph Specifies the type of content that will be scanned to fax Notes Text is used when the document is mostly text Text Phot...

Page 201: ...ne TIFF file is created containing all the pages or multiple TIFF files are created with one file for each page of the job Notes On is the factory default setting This menu item applies to all scan fu...

Page 202: ...a path name Format PDF pdf Secure PDF TIFF tif JPEG jpg XPS xps Specifies the format of the file Note PDF pdf is the factory default setting PDF Version 1 2 1 6 Sets the version of the PDF file that...

Page 203: ...ed on the page Notes Off is the factory default setting Longedge assumes bindingalongthe long edge ofthe page leftedgefor portrait orientation and top edge for landscape orientation Short edge assumes...

Page 204: ...Transmission Log Print log Do not print log Print only for error Specifies whether the transmission log prints Note Print log is the factory default setting Log Paper Source Tray x Manual Feeder Manu...

Page 205: ...ry default setting for each color threshold Contrast 0 5 Best for content Specifies the contrast of the output Note Best for content is the factory default setting Mirror Image On Off Creates a mirror...

Page 206: ...n the documents are mostly text or line art Photograph is used when the document is a high quality photograph or inkjet print Text is used when the document is mostly text Color Gray Color Specifies w...

Page 207: ...ortrait orientation and left edge for landscape orientation JPEG Quality Best for content 5 90 Sets the quality of a JPEG photo image in relation to file size and the quality of the image Notes Best f...

Page 208: ...mode to have smaller file sizes by using 1 bit images when Color is set to Off Note 8 bit is the factory default setting Base File Name Lets you enter a base file name Custom Job Scanning On Off Lets...

Page 209: ...the factory default setting Negative Image On Off Creates a negative image of the original document Note Off is the factory default setting Shadow Detail 0 4 Adjusts the amount of shadow detail visibl...

Page 210: ...200 300 400 600 Specifies how many dots per inch are scanned Note 150 dpi is the factory default setting Darkness 1 9 Lightens or darkens the output Note 5 is the factory default setting Orientation P...

Page 211: ...Photo Default 5 90 Sets the quality of a text photo image in relation to file size and the quality of the image Note 75 is the factory default setting Photo Default 5 90 Sets the quality of a photo i...

Page 212: ...opout 128 is the factory default setting for each color threshold Contrast 0 5 Best for content Specifies the contrast of the output Note Best for content is the factory default setting Mirror Image O...

Page 213: ...he top edge of landscape pages Short Edge specifies that bindingbeplaced on the top edge of portrait pages and the left edge of landscape pages Orientation Auto Portrait Landscape Specifies the orient...

Page 214: ...or processing print jobs PostScript emulation uses a PS interpreter for processing print jobs PCL is the factory default printer language Setting a printer language as the default does not prevent a s...

Page 215: ...ory or on a printer hard disk places them in permanent storage Downloads remain in flash memory or on the printer hard disk even when the printer is turned off Storing downloads in RAM is temporary Th...

Page 216: ...ther duplex 2 sided printing is set as the default for all print jobs Notes 1 sided is the factory default setting To set 2 sided printing from the software program for Windows users click File Print...

Page 217: ...rting blank pages in a document for notes Separator Source Tray x Multi Purpose Feeder Specifies the paper source for separator sheets Notes Tray 1 standard tray is the factory default setting From th...

Page 218: ...nd images Both Directions darkens horizontal and vertical lines on text and images Toner Darkness 1 10 Lightens or darkens the printed output Notes 8 is the factory default setting Selecting a smaller...

Page 219: ...e the flash memory is formatting Notes A flash memory option card must be installed in the printer and operating properly for this menu item to be available The flash memory option card must not be Re...

Page 220: ...No Scales page content to fit the selected paper size Note No is the factory default setting Annotations Do Not Print Print Prints annotations in a PDF Note Do Not Print is the factory default setting...

Page 221: ...the symbol set for each font name Notes 10U PC 8 is the US factory default setting 12U PC 850 is the international factory default setting A symbol setis a set ofalphabeticand numericcharacters punct...

Page 222: ...ecifies whether the printer automatically performs a carriage return after a line feed control command Note Off is the factory default setting PCL Emulation Settings Auto LF after CR On Off Specifies...

Page 223: ...le Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier I...

Page 224: ...Not Print Print Specifies whether to print backgrounds on HTML documents Note Print is the factory default setting Image menu Menu item Description Auto Fit On Off Selects the optimal paper size scali...

Page 225: ...ns are stored in the printer Other translations are available on the Software and Documentation CD Menu item Description Print all guides Prints all the guides Copy guide Provides information about ma...

Page 226: ...ater Warning Potential Damage Do not use household cleaners or detergents as they may damage the finish of the printer 4 Wipe only the outside of the printer Warning Potential Damage Using a damp clot...

Page 227: ...arator rollers After you have copied over 50 000 copies using the ADF clean the ADF separator rollers 1 Open the ADF cover 2 Unlock the separator roll 3 Remove the separator roll 4 Use a clean lint fr...

Page 228: ...an the scanner glass and backing material 3 Hold down and while turning the printer on 4 Release the buttons when the screen with the progress bar appears The printer performs a power on sequence and...

Page 229: ...To align the ADF back place the Quick Test page facedown short edge first into the ADF b Touch Copy Quick Test The scanner prints a copy of the Quick Test page c Touch ADF Front or ADF Back d Use the...

Page 230: ...es 3 Touch View supplies The View supplies screen appears showing a summary of supply levels Note The Black Cartridge gauge is only an estimate of how much toner is left in your cartridge Checking the...

Page 231: ...cartridge To order toner cartridges contact the place where you purchased the printer Ordering a photoconductor kit Depending on your printer model the printer issues a message or a light sequence to...

Page 232: ...ng up the printer make sure there is adequate clearance around it Formore information see Selecting a location for the printer on page 18 The printer and options can be safely moved to another locatio...

Page 233: ...fe remainingin the photoconductorkit and capacitymeasurementsofcertain printer parts To view the device status 1 Type the printer IP address in the address field of your Web browser Note If you do not...

Page 234: ...or reference then print a menu settings page before you restore the factory default settings For more information see Printing a menu settings page on page 50 Warning Potential Damage Restoring factor...

Page 235: ...ed page if enough printer memory is available Understanding jam messages and locations Note To resolve any message all paper or specialty media must be cleared from the entire paper path Open doors an...

Page 236: ...door 234 Try one or more of the following Open the front door and then open the rear door Remove Tray 1 and then depress the lever 235 Remove the jam from the standard exit bin 240 249 Remove Tray 2...

Page 237: ...you see it here 3 If you do not see the jam open the front door and then remove the photoconductor kit and toner cartridge 4 Lift the flap at the front of the printer and then remove any jammed sheet...

Page 238: ...the rear door 8 Insert the photoconductor kit and toner cartridge 9 Close the front door 10 Touch Continue 202 paper jam Touch Status Supplies to identify the location of the jam If the paper is exit...

Page 239: ...f injury from a hot component allow the surface to cool before touching 2 Remove the jammed paper 3 Close the rear door 4 Touch Continue 231 paper jam CAUTION HOTSURFACE Theinsideoftheprintermightbeho...

Page 240: ...3 Remove the jam 4 Close the rear door 5 Close the front door 6 Touch Continue Clearing jams 240...

Page 241: ...ts 3 Insert the tray 4 Touch Continue If this does not clear the jam complete the steps in 231 paper jam on page 239 234 paper jam A single jam or multiple jams are in the duplex area of the printer T...

Page 242: ...2 Touch Continue 240 249 paper jams 1 Touch Status Supplies to identify the location of the jam 2 Pull the standard tray out 3 Remove any jammed paper 4 Insert the tray and then touch Continue 5 If th...

Page 243: ...he paper from the multipurpose feeder 3 Flexthesheetsofpaperbackandforthtoloosenthem andthenfanthem Donotfoldorcreasethepaper Straighten the edges on a level surface 4 Load the paper into the multipur...

Page 244: ...ut If the sheet is not visible complete the following steps 1 Open the front door and then remove the photoconductor kit and toner cartridge 2 Lift the flap at the front of the printer and then remove...

Page 245: ...290 294 paper jams Clearing jams under the ADF cover 1 Remove all original documents from the ADF 2 Open the ADF cover 3 Unlock the separator roll Clearing jams 245...

Page 246: ...4 Remove the separator roll 5 Remove the jammed paper 6 Reinstall the separator roll Clearing jams 246...

Page 247: ...Lock the separator roll 8 Close the ADF cover 9 Touch Continue Clearing ADF jams by lifting the scanner cover 1 Open the scanner cover and then remove any jammed pages 2 Touch Continue Clearing jams 2...

Page 248: ...he ADF and your original document jams it may be necessary to perform the following steps to clear the jam 1 Remove the ADF input tray 2 Pull out the jammed paper by pulling the sheet on the bottom 3...

Page 249: ...e All options are properly installed The printer driver settings are correct Once you have checked each of these possibilities turn the printer off wait for about 10 seconds and then turn the printer...

Page 250: ...continued Touch Cancel job to cancel the current job Check tray x connection Try one or more of the following Turn the printer off and then back on If the error occurs a second time 1 Turn the printer...

Page 251: ...fax partition appears to be corrupted Try one or more of the following Touch Continue to clear the message Turn the printer off and then back on to reset the printer If the message appears again then...

Page 252: ...rinter off 2 Unplug the power cord from the wall outlet 3 Install the specified tray 4 Connect the power cord to a properly grounded outlet 5 Restart the printer Cancel the current job Invalid PIN Ent...

Page 253: ...ter system board Network x indicates that an internal print server is installed inside the printer or that the printer is connected to an external print server No analog phone line connected to modem...

Page 254: ...flatbed if page jam recovery is active Scanning resumes from the scanner glass immediately after the last successfully scanned page TouchFinishjobwithoutfurtherscanningifpagejamrecoveryisactive Thejo...

Page 255: ...e not restored They stay on the hard disk and are inaccessible System busy preparing resources for job Not all resources needed for the job are available Wait for the message to clear System busy prep...

Page 256: ...size and type Check that the paper size is correctly set For example if the MP Feeder Size is set to Universal make sure the paper is large enough for the data being printed Cancel the current print...

Page 257: ...or more of the following Touch Continue to clear the message and continue printing The printer cannot find a requested font From the PPDS menu select Best Fit and then select On The printer will find...

Page 258: ...nd is the proper one for the serial port Check that the serial interface parameters protocol baud parity and data bits are set correctly on the printer and host computer Touch Continue to continue pri...

Page 259: ...ed 56 Standard parallel port disabled Try one or more of the following Touch Continue to clear the message The printer discards any data received through the parallel port Make sure the Parallel Buffe...

Page 260: ...nter off 2 Unplug the power cord from the wall outlet 3 Remove the additional trays 4 Connect the power cord to a properly grounded outlet 5 Turn the printer back on 58 Too many flash options installe...

Page 261: ...essary to replace the pick rollers the charge roll the transfer roller and the fuser 84 Replace PC Kit The photoconductor kit is exhausted Install a new photoconductor kit 84 PC Kit life warning The p...

Page 262: ...age jam recovery is active Scanning resumes from the flatbed immediately after the last successfully scanned page Touch Finishjob withoutfurther scanningifpage jam recovery is active Thejob ends atthe...

Page 263: ...ter off 2 Unplug the power cord from the wall outlet 3 Check all cable connections 4 Connect the power cord to a properly grounded outlet 5 Turn the printer back on If the service message appears agai...

Page 264: ...m and usingcompatible printer software MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING Make sure the internal print server is properly installed and that the printer is connected...

Page 265: ...of the following REDUCE THE COMPLEXITY OF THE PRINT JOB Reduce the number and size of fonts the number and complexity of images and the number of pages in the job CHANGE THE PAGE PROTECT SETTING TO O...

Page 266: ...E AND TYPE OF PAPER Load the same size and type of paper in each tray to be linked Move the paper guides to the correct positions for the paper size loaded in each tray USE THE SAME PAPER SIZE AND PAP...

Page 267: ...eft or right arrow next to Print Timeout until the desired value appears 8 Touch Submit 9 Touch Solving copy problems Copier does not respond These are possible solutions Try one or more of the follow...

Page 268: ...clean lint free cloth dampened with water If your printer has an ADF be sure to clean the ADF scanner glass as well For more information see Cleaning the scanner glass on page 226 THE COPY IS TOO LIG...

Page 269: ...PRINT IS SKEWED Notes If you are loading your original document in the ADF adjust the ADF paper guides so they touch the edges of the pages to be scanned Check the paper trays to make sure the guides...

Page 270: ...s turn the printer off and then back on This often fixes the problem with the scanner Scan was not successful These are possible solutions Try one or more of the following CHECK THE CABLE CONNECTIONS...

Page 271: ...document or photo is loaded facedown on the scanner glass in the upper left corner CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray 1 From the printe...

Page 272: ...ible solutions Try one or more of the following ENABLE THE FAX FUNCTION For more information see Setting up the printer to fax on page 118 CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages...

Page 273: ...being used by another device then wait until the other device is finished before sending a fax If you are using the On Hook Dial feature then turn up the volume to verify a dial tone TEMPORARILY DISC...

Page 274: ...Setup 5 In the Rings to Answer box enter the number of times you want the phone to ring before answering 6 Click Submit THE TONER MAY BE LOW 88 Cartridge low appears when the toner is low Can receive...

Page 275: ...N SPEED IS NOT SET TOO HIGH Decrease the incoming fax transmission speed 1 Type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer...

Page 276: ...e printing from select the option For more information see Updating available options in the printer driver on page 51 Drawers These are possible solutions Try one or more of the following MAKE SURE T...

Page 277: ...mory card Make sure the memory card is securely connected to the printer system board Solving paper feed problems Paper frequently jams These are possible solutions Try one or more of the following CH...

Page 278: ...installed Reinstall the paper tray For more information see the hardware setup documentation that came with the paper tray Paper jam message remains after jam is cleared CHECK THE PAPER PATH The pape...

Page 279: ...en with the progress bar appears The printer performs a power on sequence and then the Configuration menu appears 5 Touch the down arrow until Print Quality Pages appears 6 Touch Print Quality Pages T...

Page 280: ...computer and the software program Clipped images These are possible solutions Try one or more of the following CHECK THE GUIDES Move the width and length guides in the tray to the correct positions fo...

Page 281: ...s specify the type from the Print dialog Gray background CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting From the printer control panel change the setting from the Quality men...

Page 282: ...setting matches the paper loaded in the tray 1 From the printer control panel check the Paper Type setting from the Paper menu 2 Before sending the job to print specify the correct type setting For W...

Page 283: ...tridge low appears or when the print becomes faded replace the toner cartridge THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser Skewed print These are possible solutions Try one or more of the fol...

Page 284: ...one Print is too light These are possible solutions Try one or more of the following CHECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting is too light the Brightness setting...

Page 285: ...THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge Print is too dark These are possible solutions Try one or more of the following CHECK THE DARKNESS SETTINGS The Toner Darkness setting...

Page 286: ...following THE TONER IS SMEARED Select another tray or feeder to feed paper for the job From the printer control panel select the Default Source from the Paper menu For Windows users select the paper s...

Page 287: ...ore of the following CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel check the Paper Type setting from the Paper men...

Page 288: ...E SETTING Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel check the Paper Type setting from the Paper menu 2 Before sending the job to print spec...

Page 289: ...call Customer Support describe the problem you are experiencing the message on the display and the troubleshooting steps you have already taken to find a solution You need to know your printer model...

Page 290: ...n statement This product has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 th...

Page 291: ...is compliance information statement should be directed to Director of Lexmark Technology Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Noise emission leve...

Page 292: ...stem and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed service condition Laser advisory label...

Page 293: ...product power consumption disconnect the power supply cord from the wall outlet Total energy usage It is sometimes helpful to calculate the total product energy usage Since power consumption claims ar...

Page 294: ...is product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point for example 03 is a REN of 0 3 For earlier products the RE...

Page 295: ...tomer terminal equipment connected to AC power sources This has been identified as a major nationwide problem It is recommended that the customer install an appropriate AC surge arrestor in the AC out...

Page 296: ...o on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next call attempt The equipment shall be set to ensure that automatic calls to different numb...

Page 297: ...tputpower ofthisdevice isfar belowtheradio frequencyexposure limits oftheFCCandotherregulatory agencies A minimum separation of 20 cm 8 inches must be maintained between the antenna and any persons fo...

Page 298: ...e interf rence radio au service faisant l objet d une licence cet appareil doit tre utilis l int rieur et loin des fen tres afin de garantir une protection optimale Si le mat riel ou son antenne d mis...

Page 299: ...nice 1999 5 ES Dansk LexmarkInternational Inc erkl rerherved atdetteproduktoverholderdev sentligekravog vrigerelevante krav i direktiv 1999 5 EF Deutsch Hiermit erkl rt Lexmark International Inc dass...

Page 300: ...estelditproductinovereenstemmingismetdeessenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Norsk Lexmark International Inc erkl rer herved at dette produktet er i samsvar med de...

Page 301: ...anner Service Error 263 88 Cartridge low 261 88 yy Cartridge nearly low 261 88 yy Replace cartridge 261 900 999 Service message 263 A Active NIC menu 162 address book fax using 135 ADF copying using 9...

Page 302: ...notices 290 291 293 297 298 enlarging a copy 102 envelopes loading 77 tips 91 environmental settings brightness adjusting 69 Eco Mode 68 Power Saver 69 Quiet Mode 71 standard exit bin lighting 70 Eth...

Page 303: ...144 145 FTP Settings menu 206 G green settings brightness adjusting 69 Eco Mode 68 Power Saver 69 Quiet Mode 71 standard exit bin lighting 70 guidelines letterhead 91 transparencies 91 H hard disk wi...

Page 304: ...ise emission levels 291 notices 290 291 292 293 294 295 296 297 298 O options fax card 27 45 firmware card 27 32 flash memory card 32 internal 27 Internal Solutions Port 27 34 memory card 27 30 networ...

Page 305: ...to support Resource Save feature 256 37 Insufficient memory to collate job 256 37 Insufficient memory some Held Jobs were deleted 256 37 Insufficient memory some held jobs will not be restored 257 38...

Page 306: ...ove paper from standard output bin 254 Repeat print jobs 93 printing from Macintosh computer 94 printing from Windows 94 Replace all originals if restarting job 254 reports viewing 234 Reports menu 16...

Page 307: ...junk faxes 137 caller ID is not shown 272 can receive but not send faxes 274 can send but not receive faxes 274 cannot send or receive a fax 272 received fax has poor print quality 275 troubleshooting...

Page 308: ...r 94 printing from Windows 94 viewing reports 234 W Web site finding 16 Windows wireless network installation 54 wired network setup using Windows 60 wired networking using Macintosh 60 Wireless menu...

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