Ricoh G031, Service Manual

Page: 345 / 345

Tech Service Bulletin No. G919 – 002
Page 4 of 4
Recovery Method
IMPORTANT: Make sure the printer main power is off before beginning.
1. Remove the NIB, then move the jumper pin OP2 to the ON position (“BYPASS”).
2. Reattach the NIB and turn on the printer main power.
3. Run the FlashUp tool and select the firmware (UPD or UPP file).
4. In the following screen, confirm that the NIB is displayed (DWN_RDP_xxxxxx). The RDP_xxxxxx is
the serial number of the NIB. This is printed on the NIB status page. If it is not, recovery cannot be
performed using this tool, and the NIB will need to be reprogrammed by the manufacturer
(NetSilicon).
5. Select the NIB and click OK. The update will then be performed automatically.
6. After the update is completed, return the NIB jumper pin to its original position (OFF). Then, turn ON
the main power.
Limitations
It is very rare for the panel display to freeze while the download is in progress, however even if this
should happen, it is possible that the download itself is still proceeding normally. Therefore, please wait 4
to 5 minutes before rebooting the machine.