T
echnical
B
ulletin
PAGE: 1/3
Model:
LCIT RT4000 (D350) / RT5040 (D453) / RT5060
(D516) / RT5030 (D452)
Date:
2-Jul-13
No.: RD453008
Subject:
Broken Casters on LCIT
Prepared by:
S. Sasaki
From:
1
st
PP Tech Service Sec., PP Tech Service Dept.
Classification:
Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Product Safety
Other (
)
Tier2
Symptom
Broken caster on the following LCITs:
RT4000 (D350), RT5040 (D453), RT5060 (D516), RT5030 (D452)
Cause
One lot of casters was manufactured with an incorrect molding process, resulting in lower
durability.
Occurrence Rate
Extremely Low
Among 118 affected casters, 2.8% (= approx 3 pcs) may break according to factory test
results.
Action
Replace the caster (p/n: AH012050) when a unit with a broken caster is found.
See the following page for the replacement procedure.
