Ricoh Aficio SP 100 Service Manual Download Page 206

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Level

Definition/ Reset Procedure

These are SC codes are not shown. They are logged internally.

• Open the Smart Organizing monitor and open the Service Mode screen to see the

SC error log in the Error History box.

These SC codes are shown on the M102/M103 operation panel.

• To reset machine, cycle the machine off/on.
• The SC codes are re-appear if the error occurs again.

• If the problem is in an electrical circuit board, always disconnect then connect the board

connectors again to check for a bad or loose connection before you replace the PCB.

• The 2nd column of each table shows the error code that appears in the 2-digit display of the

M102.

SC100: Scanning

SC101

CIS Lamp/Scanner Motor Error

A problem occurred with the CIS or scanner motor in the flatbed
scanner:

• After CIS power check
• After shading
• After CIS failed to return to home position

• Flatbed scanner motor connector (main board) loose, broken, or

defective

• CIS flat film connector at main board loose, broken or defective
• CIS flat film connector at CIS loose, broken, or defective
• Scanner motor defective
• CIS defective

SC200: Scanning

SC202

Polygon Motor On Timeout Error

6. Troubleshooting

204

Summary of Contents for Aficio SP 100

Page 1: ...Model ME P1 MF1_ww Machine Code M101 M102 M103 Field Service Manual 26 December 2011...

Page 2: ......

Page 3: ...houlder hexagonal head Binding screw round flathead Black screw heavy fusing unit TCRU Bushing C ring Connector E ring FFC Flat Film Connector FFC Flat Film Connector Gear Harness clamp Harness clamp...

Page 4: ...ions SEF and LEF describe the direction of paper feed The arrows indicate the direction of paper feed In this manual Main Scan means Horizontal and Sub Scan means Vertical both relative to the directi...

Page 5: ...ier scanner FiO Four in 1 printer copier scanner FAX Throughout this manual the machines are referenced by the model numbers only M101 M102 M103 AIO All In One Cartridge The AIO print cartridge in the...

Page 6: ...ect Tray Paper Settings RoHS Compliance These machines are fully compliant with Chinese RoHS and contain no restricted materials such as lead mercury cadmium hexavalent chrome polybrominated biphenyl...

Page 7: ...ing of each symbol conforms with IEC60417 Responsibilities of the Customer Engineer Customer Engineer Maintenance shall be done only by trained customer engineers who have completed service training f...

Page 8: ...ck switch the machine off wait for a few seconds then unplug the machine from the power source Before you do any checks or adjustments after turning the machine off work carefully to avoid injury Afte...

Page 9: ...safety devices immediately Never do any procedure that defeats the function of any safety device Modification or removal of a safety device fuse switch etc could lead to a fire and personal injury Al...

Page 10: ...nd lint Clean it if necessary A dirty plug can generate heat which could cause a fire Inspect the length of the power cord for cuts or other damage Replace the power cord if necessary A frayed or othe...

Page 11: ...ed paper and troubleshoot other minor problems by following the procedures described in the operating instructions Point out the parts inside the machine that they should never touch or attempt to rem...

Page 12: ...toner bottles including empty toner bottles or cartridges or AIO units in a location where they will be exposed to high temperature or an open flame Always store toner and developer supplies such as t...

Page 13: ...with your bare hands 7 To prevent a fire or explosion keep the machine away from flammable liquids gases and aerosols Health Safety Conditions 1 If the machine has ozone filters never operate the mach...

Page 14: ...manufacturer Discard used batteries in accordance with the manufacturer s instructions Laser Safety 1 The Center for Devices and Radiological Health CDRH prohibits the repair of laser based optical un...

Page 15: ...orporated PCL is a registered trademark of Hewlett Packard Company Ethernet is a registered trademark of Xerox Corporation PowerPC is a registered trademark of International Business Machines Corporat...

Page 16: ...5 Reference Material for Maintenance 5 Before Installation Maintenance 6 Shipping and Moving the Machine 6 Power 6 Installation Disassembly and Adjustments 6 Special Tools 7 During Maintenance 7 Gene...

Page 17: ...mmon AIO 23 Feature Summary 23 General Features 23 Duplex Printing 24 Important Points to Remember 24 General Configuration 25 M101 Configuration 25 M102 Configuration 26 M103 Configuration 27 Operati...

Page 18: ...and Adjustments Before You Begin 41 Precautions 41 Special Tools 41 Printing the Test Page and Reports 41 Basic Procedures 43 Before You Begin 43 M101 Covers 43 M101 AIO 43 Output Tray 44 Front Cover...

Page 19: ...and Maintenance 75 Operation Panels 77 M101 Operation Panel 77 M102 Operation Panel 78 M103 Operation Panel 79 Laser Unit 81 Removing the Laser Unit 81 After Replacing the Laser Unit 83 Paper Feed an...

Page 20: ...120 Boards 121 M101 Main Board 121 M102 Main Board 123 M103 Main Board 127 After Replacing the Main Board 130 M103 Fax Board 132 M103 Fax Speaker 132 PSU 134 HVPS 138 Flatbed Scanner 144 Separating th...

Page 21: ...Tab M103 Only 169 Smart Organizing Monitor Service Mode 170 What Is Service Mode 170 Service Mode Screen 170 M103 User Tools 177 Fax Maintenance M103 189 Fax Test M103 197 Service Calls 199 Overview 1...

Page 22: ...Models 215 M101 M102 216 M103 216 7 Energy Saving Energy Save 219 Energy Save Modes 219 Energy Save Operation 219 Timer Settings and Return to Standby Mode 220 Recommendations 220 Paper Save 221 Effe...

Page 23: ...r the following information Before You Read These Specifications General Specifications Printer Specifications M101 M102 M103 Copier Specifications M102 M103 Scanner Specifications M102 M103 Fax Speci...

Page 24: ...renced by the model numbers only M101 M102 M103 The three machines easily identified by their external appearances The M101 has a very small operation panel 1 on the right with only two buttons and no...

Page 25: ...the approximate service life of the drum The AIO can be easily removed and replaced by the user Feature Summary General Features Unlike other machines in their class these machines are not inkjet or...

Page 26: ...n run another job to print on the second sides of the pages Both portrait and landscape printing are possible Duplex printing must be set up with the print application For more details refer to the op...

Page 27: ...onfiguration M101 Configuration 1 Maintenance Cover Raise to install AIO or to clear paper jams 2 Paper Tray Holds 50 sheets of paper for continuous feed 3 Operation Panel Consists of the Power and Al...

Page 28: ...pushing the paper tray down into the machine 6 Output Tray Extension Pull out and extend to hold paper as it exits the machine 7 Output Tray Holds paper as it exits the printer Folds up against the ma...

Page 29: ...s Place sheets here one by one for copying 7 Paper Tray Cover Raise to extend the paper tray and lower after pushing the paper tray down into the machine 8 Output Tray Extension Pull out and extend to...

Page 30: ...r they have been scanned 13 USB Port Connection point for connection to a computer with a USB cable 14 Line and TEL Connector The upper connector is the connection point for an external telephone The...

Page 31: ...er Indicator 4 Alert Indicator M102 Operation Panel A CHN B NA C EU No Name No Name 1 Display LCD 6 Cancel Stop Key 2 Copy Number Key 7 Start Key 3 Density Indicator 8 Power Indicator 4 Density Key 9...

Page 32: ...N B NA C EU No Name No Key Name 1 Copy Fax Key 7 ID Copy On Hook Key 2 Speed Dial Key 8 Power Indicator 3 User Tools Key 9 Display Screen LCD 4 OK key 10 Alert Indicator 5 Cancel Stop Key 11 Scroll Ke...

Page 33: ...talk M103 During copying M102 M103 During printing During scanning M102 M103 During firmware update Alert LED The alert LED remains OFF while the printer is functioning normally or goes OFF after a p...

Page 34: ...n of the pickup roller feeds the sheet of paper from the tray The paper feeds between the nip of the feed rollers The registration sensor 4 detects the leading edge of the paper This triggers the lase...

Page 35: ...of the exit rollers 10 and is stacked face up on the output tray 11 Drive Layout 1 Main Motor 6 Hot Roller 2 Gear Train 7 Pressure Roller 3 Pickup Roller 8 Exit Rollers 4 Feed Rollers 9 Pickup Roller...

Page 36: ...he paper fed from the feed rollers and triggers the laser unit to fire the laser The polygon mirror 2 shoots the laser through lenses and mirrors 3 and onto the surface of the drum 4 Toner from the AI...

Page 37: ...k Installation Guide Environment Temperature 15 C to 25 C 59 F to 77 F Humidity 30 to 70 rH 1 The machine can be used slightly out of the recommended ranges for temperature and humidity Operational Ra...

Page 38: ...ent Power Source 220 to 240V 50 60 Hz 4A or less Asia EU 120V 60 Hz 6A or less NA Check the machine installation and confirm the following important points Power plug fits tightly in the outlet Power...

Page 39: ...Hold the machine horizontal while carrying it to prevent possible toner scatter inside the machine Before transporting the printer to a remote location re pack it in its original box and packing mate...

Page 40: ...his extends the service life of the AIO unit Before loading paper the paper size and paper type must be selected on the initial screen System Settings of the smart Organizing Monitor The same paper si...

Page 41: ...e benzene thinner acetone etc to clean the machine These materials can damage the plastic covers and other parts of the printer Make sure that the operators know how to clean the machine The machine s...

Page 42: ...M102 M103 with a soft damp cloth and then wipe it with a dry cloth 3 Clean the scanning glass of the M103 with a soft damp cloth and then wipe it with a dry cloth For more details about cleaning plea...

Page 43: ...nd Reports The table below is a quick reference to help you find how to print a report Detailed descriptions of these reports are provided in another section of this manual p 159 Utilities Keep these...

Page 44: ...ist Test list click Print 11 Service Data List Sample Stop Reset 1 0 7 Start Fax Maintenance Report Service Data List Sample 12 T 30 Protocol List Report Stop Reset 1 0 7 Start Fax Maintenance Report...

Page 45: ...n board has flat connectors for the flatbed scanner only not ADF M103 Main board has flat connectors for both the flatbed scanner and ADF Before you service the machine make sure that you know how to...

Page 46: ...both ends to release the pegs on the left and right from their holes and remove the tray You do not need to remove the output tray in order to remove the front cover Avoid removal of the output tray...

Page 47: ...tray and remove the front cover x2 Top Cover Preparation Remove front cover See above 1 Open the paper tray cover 2 Release the rear tabs A on the left and right 3 Release the front tabs B on the left...

Page 48: ...driver to release the tabs at A B C x3 5 Open the top cover A to the right 6 Disconnect the operation panel B and then remove the cover x1 Maintenance Cover Preparation Remove Front cover Top cover 4...

Page 49: ...d Repeatedly removing and attaching the maintenance cover can weaken or break the fragile tabs 1 Lay the top cover on a flat surface 2 Release the tabs and remove the maintenance cover x5 Right Cover...

Page 50: ...e machine slightly 3 Release the tab on the back x1 4 Release the tabs on the bottom x3 5 Separate the cover from the right side of the machine Left Cover Preparation Remove Front cover Top cover 1 Se...

Page 51: ...he tab releases are located on the bottom 3 Release the tabs on the bottom x3 4 Separate the cover from the left side of the machine Rear Cover The rear cover does not require removal unless the PSU r...

Page 52: ...en Cover Flatbed Unit Platen 1 Raise the platen and then lift it straight up to remove it AIO 1 Raise the flatbed unit A 2 Grip the AIO B by its handle and pull it out of the machine 4 Replacement and...

Page 53: ...utput tray in order to remove the front cover Avoid removal of the output tray unless you are replacing it Repeatedly removing and attaching the output tray can weaken it a make it loose 1 Lower the o...

Page 54: ...Front Cover 1 Raise the flatbed unit A 2 Lower the output tray B 3 Disconnect the front cover C x2 4 Remove the front cover Right Cover 4 Replacement and Adjustments 52...

Page 55: ...right cover x1 2 Locate the triangle marks that show you where the tab releases are located on the bottom 3 Release the tabs on the top A and rear B x3 4 Release the tabs on the bottom C and remove t...

Page 56: ...cover x1 2 At the top of the hinge look at the head of the cotter pin A The flat side of the head shows you where the two split ends of the pin are located 3 With your fingers or the tips of a pair of...

Page 57: ...ock and release the pin 4 At the triangle markers release the tabs A Front x1 B Rear x1 C Bottom x3 Rear Cover The rear cover does not require removal unless the PSU requires replacement p 134 PSU Pla...

Page 58: ...AIO Front Cover Right Cover Left Cover 1 Disconnect the flat cables x2 2 Disconnect harness A x2 x1 3 Pull the harness out of harness guide B 4 Replacement and Adjustments 56...

Page 59: ...4 Pull the flat cable out of the ferrite plate A and then remove the harness guide 5 Remove the right hinge pin x1 6 Remove the left hinge pin x1 Basic Procedures 57...

Page 60: ...7 The hinge pins are identical Either pin can be re installed on either side 8 Lift the flatbed unit off the top of the machine 4 Replacement and Adjustments 58...

Page 61: ...move the cover Re installation 1 Before you re install the flatbed unit on top of the machine insert the wide flat cable through the ferrite plate It is very difficult to thread this flat cable throug...

Page 62: ...ray 1 Press in and release the pegs on each end of the tray 2 Remove the tray AIO 1 Raise the top of the machine A the ADF and flatbed unit together 2 Grip the AIO B by its handle and pull it out of t...

Page 63: ...utput tray in order to remove the front cover Avoid removal of the output tray unless you are replacing it Repeatedly removing and attaching the output tray can weaken it a make it loose 1 Lower the o...

Page 64: ...d unit A together 2 Lower the output tray B 3 Disconnect the front cover C x2 4 Remove the front cover Right Cover Preparation Raise the flatbed unit and ADF together Remove the AIO Remove the front c...

Page 65: ...right cover x1 2 Locate the triangle marks that show you where the tab releases are located on the bottom 3 Release the tabs at the back A and front B x2 4 Release the tabs on the bottom C and remove...

Page 66: ...Left Cover Preparation Raise the flatbed unit and ADF together Remove the AIO Remove the front cover 1 Remove the screw on top of the left cover x1 4 Replacement and Adjustments 64...

Page 67: ...are located 3 With your fingers or the tips of a pair of radio pliers compress the split ends B of the pin push it to the left and then remove it The pin is split into four sections but only two side...

Page 68: ...f radio pliers to remove the spring A x1 2 Use the tip of a small screwdriver to release the guides B x2 Rear Cover The rear cover does not require removal unless the PSU requires replacement p 134 PS...

Page 69: ...1 Disconnect the bottom connectors on the right x2 x3 2 Disconnect the ground wire x1 3 Disconnect the FFC s A x3 4 Disconnect the harness from the harness guide B Basic Procedures 67...

Page 70: ...nnect the harness guide A x1 6 Pull the flat cable out of the ferrite plate B and then remove the harness guide 7 Remove the right hinge pin x1 8 Remove the left hinge pin x1 4 Replacement and Adjustm...

Page 71: ...hinge pins are identical Either pin can be re installed on either side 10 Left the flatbed unit and ADF off the top of the machine together 11 Lay flatbed unit and ADF on a flat surface Basic Procedur...

Page 72: ...12 Use the tip of a small screw driver to release the hinges x2 13 Pull the harnesses through the rear right corner of the flatbed unit 4 Replacement and Adjustments 70...

Page 73: ...ne insert the wide flat cable through the ferrite plate It is very difficult to thread this flat cable through the plate after setting the flatbed unit and ADF on top of the machine Removing the Fusin...

Page 74: ...AIO Front cover Left cover M103 p 60 M103 Covers Flatbed Unit ADF AIO Front cover Left cover 1 Release the power cord 2 Disconnect the fusing unit harness A x1 3 Free the harness s 4 Pull the harness...

Page 75: ...5 Free the harness x1 6 At the front disconnect the fusing unit x4 Basic Procedures 73...

Page 76: ...Disconnect the thermistor harness x1 8 Disconnect the exit sensor x1 9 Separate the exit sensor harness from the fusing unit across the front A and up the right side B 4 Replacement and Adjustments 7...

Page 77: ...flat surface Utilities and Maintenance This is a quick summary of the utilities that are available for machine servicing No Function Start From M101 M102 M103 1 Fax Maintenance Operation Panel No No Y...

Page 78: ...n There are other important features in the Smart Organizing Monitor that are used during servicing Printing a Test Page Firmware update Releasing the machine after a fatal fusing error Resetting the...

Page 79: ...Operation Panels M101 Operation Panel Preparation Remove top cover p 43 M101 Covers 1 Lay the top cover on a flat surface 2 Remove the operation panel PCB x1 Operation Panels 77...

Page 80: ...Raise the platen and then lift it straight up to remove it 2 Press firmly on the top edge of the operation panel and push toward the front of the machine until you hear it click and release 4 Replacem...

Page 81: ...3 Lift the operation panel straight up to disconnect the hooks at three points 4 Turn the operation panel over and then disconnect the flat cable x1 M103 Operation Panel Operation Panels 79...

Page 82: ...tbed unit 2 Remove left screw A and right screw B x2 3 While supporting the operation panel with one hand remove the center screw x1 4 Lower the operation panel slightly and disconnect it x1 4 Replace...

Page 83: ...e laser unit and then reinstall it in the machine Preparation M101 p 43 M101 Covers AIO Front top cover Top cover M102 p 50 M102 Covers Platen Cover Flatbed Unit AIO Front Left Right covers Flatbed un...

Page 84: ...unit cover x1 The M101 does not have this white cover The procedure below from Step 2 applies to all three machines 2 Disconnect the laser unit from the main board A Ground wire x1 B Connector x1 C Co...

Page 85: ...nect the laser unit assembly x4 5 Remove the laser unit and lay it on a flat surface After Replacing the Laser Unit After replacing the laser unit print the Test Page and check the position of the ima...

Page 86: ...k Print The Test Page prints 3 Check the margins of the image area to see the width of the margins are satisfactory Margin Width mm A Left 4 2 B Right 4 2 C Leading 4 2 D Trailing 4 2 4 Enter the serv...

Page 87: ...the Factory Registration settings to adjust the margins Horizontal Shifts the image left or right to adjust the left margins Vertical Shifts the image up or down to adjust the top bottom margins Laser...

Page 88: ...any procedure in this section Do this now before going to any other part of this section M101 AIO p 43 M101 Covers Front cover Top cover Right cover Left cover Laser unit p 81 Removing the Laser Unit...

Page 89: ...Right cover Left cover Flatbed unit ADF Laser unit p 81 Removing the Laser Unit Pickup Roller 1 Set the machine so you an see the bottom plate 2 Remove the screw that fastens the bottom plate x1 3 Sli...

Page 90: ...t the feed guide A At the top x2 B On the bottom of the machine x2 5 At the top disconnect the arm pegs on the left A and on the right B 6 Lift the feed guide out of the machine 4 Replacement and Adju...

Page 91: ...tray 8 The pickup roller A in the center of the paper path is permanently attached to its shaft 9 On the right disconnect the gear train B x3 10 Remove the gear train and lay it on a flat surface as s...

Page 92: ...11 Remove the pickup solenoid and plate x1 x1 12 Pinch the hook lock release on one way clutch and pull the clutch off the shaft x1 4 Replacement and Adjustments 90...

Page 93: ...ks the one way clutch in place when it is re installed 13 Inside the machine on the left grip the end of the pickup roller A 14 Bend it slightly B and pull it out of its guide hole 15 Pull the end of...

Page 94: ...eplaced as one unit the roller is permanently attached to the shaft Friction Pad 1 Press the pinch releases on each side x2 2 Rotate and raise the pad 3 Pull the pad straight up of the shaft to remove...

Page 95: ...the roller A lift the end of the shaft out of its groove 2 Lift the roller out of the bracket at B 3 Start pulling out the roller from the right side C 4 Pull the roller out of the machine Image Trans...

Page 96: ...d of the roller B is white The transfer roller must be installed the same way with the black collar on the left and white collar on the right 2 The collars are set in grooves Pull up on both ends of t...

Page 97: ...f you are replacing the transfer roller save these springs New springs may not be provided with the new transfer roller Re installation 1 Clean the charge plates A on the side where the left end of th...

Page 98: ...roller does not bounce up and down freely this means that one or both springs at the ends of the roller are not installed correctly Remove the transfer roller and re install it Make sure each spring...

Page 99: ...gistration Sensor Preparation Remove the AIO 1 Raise the machine so you can see the bottom 2 Disconnect the bottom plate and remove it x1 3 Locate the registration sensor on the bottom of the machine...

Page 100: ...ect the sensor and remove it x1 x3 Exit Sensor Preparation Remove the front cover x2 1 On the front of the fusing unit A disconnect the exit sensor B x1 2 Remover the sensor x3 4 Replacement and Adjus...

Page 101: ...M102 AIO p 50 M102 Covers Platen Cover Flatbed Unit Front cover Right cover M103 AIO p 60 M103 Covers Flatbed Unit ADF Front cover Right cover 1 The main motor A on the right side of the machine driv...

Page 102: ...as shown above to prevent the gears from falling off 4 Free the harnesses A x2 5 Disconnect the motor mount B x3 6 Remove the motor mount A with the motor attached 7 Lay the motor mount B face down s...

Page 103: ...8 Remove gear A and then gear B 9 Disconnect gear A x1 10 After the e ring is removed the gears B will spring up slightly 11 Remove gear A and then gear B Main Motor 101...

Page 104: ...12 Remove gear A and spring B 13 Remove the screws x3 14 Lift the motor mount plate off the motor 4 Replacement and Adjustments 102...

Page 105: ...Turn the motor over Reinstalling the Main Motor 1 Match boss A with the hole B on the motor plate This aligns the holes correctly for re attachment of the motor to the motor mount plate Main Motor 10...

Page 106: ...ion Remove right cover p 43 M101 Covers p 50 M102 Covers Platen Cover Flatbed Unit p 60 M103 Covers Flatbed Unit ADF 1 Free the solenoid harness A x1 2 Remove screw B x1 3 Remove plate A and then sole...

Page 107: ...Solenoid 105...

Page 108: ...cedure is as follows Preparation M101 p 43 M101 Covers AIO Front cover Left cover M102 p 50 M102 Covers Platen Cover Flatbed Unit AIO Front cover Left cover M103 p 60 M103 Covers Flatbed Unit ADF AIO...

Page 109: ...so you can access the breaker switch Release the tabs at the top of the speaker mounting plate x2 Move the speaker slightly to the right you do not need to remove it 2 Remove the breaker switch screw...

Page 110: ...ion M101 p 43 M101 Covers Front cover Top cover Left cover M102 p 50 M102 Covers Platen Cover Flatbed Unit Front cover Right cover M103 p 60 M103 Covers Flatbed Unit ADF Front cover Right cover 4 Repl...

Page 111: ...1 The output tray push switch is mounted at A and connected to the main board at B 2 Disconnect the harness at A and B x1 x2 3 Release the harness x1 Switches 109...

Page 112: ...4 With finger tips or a pair of radio pliers depress the top and bottom of the switch release at A 5 Pull out the switch B 4 Replacement and Adjustments 110...

Page 113: ...ermostat Thermistor Separating Fusing Unit Preparation Remove the fusing unit p 71 1 Two strong springs on either side of fusing unit A left and B right keep the soft pressure roller compressed agains...

Page 114: ...ht end of the fusing unit x1 3 Remove the pressure arm B 4 Repeat Steps 2 and 3 to remove the spring and pressure arm on he left end of the fusing unit x1 5 Disconnect the top of the fusing unit x4 6...

Page 115: ...the springs or pawls from falling off and becoming lost Exit Roller Preparation Remove the fusing unit p 71 Separate the top and bottom halves of the fusing unit p 111 Separating Fusing Unit 1 Use the...

Page 116: ...straight up to remove it from its cradle 5 Remove the rollers and roller shaft The rollers are permanently attached to the shaft Pressure Roller Preparation Remove the fusing unit p 71 Separate the t...

Page 117: ...t of the bottom half of the separated fusing unit 2 Lay the roller on a flat clean surface Avoid touching the surface of the pressure roller with your fingers or bare hands If the roller requires clea...

Page 118: ...ght end of the top half of the fusing unit remove screw A x1 2 Note the position of the wire B The wire and screw must be re installed as shown above 3 On the left end of the top half of the fusing un...

Page 119: ...move it Avoid touching the surface of the hot roller with your fingers or bare hands If the roller requires cleaning wipe the surface with a clean dry cloth 6 Pull the fusing lamp slowly out of the le...

Page 120: ...e with a clean cloth dampened with alcohol and then dry wipe with a soft clean cloth Thermostat Preparation Remove the fusing unit p 71 Separate the top and bottom halves of the fusing unit p 111 Sepa...

Page 121: ...edges of the black cover with a screw driver Resetting a thermostat manually could cause a failure to detect overheating in the fusing unit and cause a fire hazard Thermistor Preparation Remove the fu...

Page 122: ...Ground Plate 1 Note the correct position for the ground plate before re installation 4 Replacement and Adjustments 120...

Page 123: ...paration p 43 M101 Covers Front cover Top cover Right cover 1 Disconnect board at the top x1 x5 2 Disconnect board on the left and bottom edges x6 The socket at A is empty Nothing is disconnected or r...

Page 124: ...3 Disconnect and remove the board x5 Re installation 4 Replacement and Adjustments 122...

Page 125: ...board 2 If the main board has been replaced be sure to do the procedures for after replacing a main board p 130 After Replacing the Main Board M102 Main Board Preparation p 50 M102 Covers Platen Cove...

Page 126: ...2 Disconnect the flat cables at the upper right corner x2 3 Disconnect the center harness x2 x1 4 Above the board disconnect the center harness from the harness guide 4 Replacement and Adjustments 124...

Page 127: ...5 Disconnect the lower left corner of the board x4 6 Disconnect the upper right corner of the board x6 7 Disconnect the main board x6 Boards 125...

Page 128: ...8 Remove the center harness bracket 9 Remove the board Re installation 4 Replacement and Adjustments 126...

Page 129: ...ain board 2 If the main board has been replaced be sure to do the procedures for after replacing a main board p 130 After Replacing the Main Board M103 Main Board Preparation p 60 M103 Covers Flatbed...

Page 130: ...x1 3 Open clamps B x2 4 Disconnect lower right connectors C x3 5 Remove the ground screw and flat connectors x1 x3 6 On the top left corner of the board remove the ground screw and connectors x1 x5 4...

Page 131: ...7 On the left side and bottom left edge of the board disconnect the connectors x5 8 Disconnect the bottom of the center brace and remove it x1 9 Remove the remaining screws x3 Boards 129...

Page 132: ...nter of the main board 2 If the main board has been replaced be sure to do the procedures for after replacing a main board p 130 After Replacing the Main Board After Replacing the Main Board Do the pr...

Page 133: ...a fatal error after three consecutive jams in the fusing unit Serial No Serial number of the machine Destination Your geographic location PnP Name Plug and Play number of the machine Horizontal Restor...

Page 134: ...p 127 M103 Main Board 1 Disconnect and remove the fax board x1 x3 The screw at A is a wide thread tapping screw for plastic Make sure that you re fasten it at this position M103 Fax Speaker Preparatio...

Page 135: ...1 Disconnect the speaker harness x1 2 Disconnect and remove the speaker x1 x2 Boards 133...

Page 136: ...M101 Covers Right cover M102 Front cover p 50 M102 Covers Platen Cover Flatbed Unit Right cover M103 Front cover p 60 M103 Covers Flatbed Unit ADF Right cover 1 Open the clamps and free the harnesses...

Page 137: ...2 Disconnect the rear cover on the right x2 If you are servicing the M103 you do not need to remove the clamp A Boards 135...

Page 138: ...its mount 4 Disconnect both connectors A x2 5 Remove the screw B 6 Pull the rear cover a short distance away from the back of the machine and then pull the harness through the hole at the corner of th...

Page 139: ...7 Lay the rear cover on a flat surface 8 Disconnect the PSU x6 9 Remove the PSU Boards 137...

Page 140: ...Covers Top cover Left cover M102 Front cover p 50 M102 Covers Platen Cover Flatbed Unit Top cover Right cover Left cover Platen cover Flatbed unit M103 Front cover p 60 M103 Covers Flatbed Unit ADF T...

Page 141: ...he HVPS is in contact with four spring loaded terminal heads behind the board These contacts are from the AIO 2 Remove the base of the power cord A from its mount 3 Free the harnesses at B x1 4 Discon...

Page 142: ...5 Free the harness at A x1 6 Pull that harness out of the harness guide B 7 Disconnect the board x1 8 Remove the harness guide x2 4 Replacement and Adjustments 140...

Page 143: ...9 Press the tab release and remove the board x1 AIO Terminals Boards 141...

Page 144: ...1 2 3 have terminal nodes A on the end of the springs Point 4 consists of a spring only Re installation 1 The empty spring is re attached at A and then the other springs B with the terminal nodes are...

Page 145: ...all the board make sure that the edge tabs A are inserted into the bottom slots If the board is not inserted correctly you will not be able to re attach the harness guide B the holes will not align co...

Page 146: ...tom of the flatbed unit Follow the procedures later in this section to remove the scanner motor or CIS These procedures are the same for both the M102 and M103 Flatbed Scanner M102 Preparation Front c...

Page 147: ...of the flatbed unit are now disconnected 5 While holding the unit together with your hands on both sides turn the unit over so the exposure glass is facing up 6 Carefully raise the right side of the...

Page 148: ...tbed Unit ADF 1 Lay the flatbed unit on a flat surface with the exposure glass down 2 Disconnect the bottom of the unit and then turn over so the exposure glass is facing up x6 3 Separate the top and...

Page 149: ...1 Separate both ends of the CIS from the cradles 2 Disconnect the CIS x1 Flatbed Scanner 147...

Page 150: ...anner Motor Preparation Separate flatbed unit p 144 1 Compress both ends of the spring A to relieve pressure on the scanning belt 2 Remove the belt from the pulley B x1 4 Replacement and Adjustments 1...

Page 151: ...elt from the bottom of the CIS unit and then lay the CIS aside you do not need to disconnect the CIS x1 4 Disconnect the timing belt from the scanner motor pulley x1 5 Disconnect the scanner motor bra...

Page 152: ...ner motor bracket A and set it aside 7 Pull the end of the harness through the hole B 8 Disconnect the harness from the harness guide C and at D x4 9 Remove the motor and harness 4 Replacement and Adj...

Page 153: ...10 Disconnect the motor from the bracket x2 11 Separate the motor and bracket 12 Remove the gear clips x2 Flatbed Scanner 151...

Page 154: ...13 Remove gears A and B Re installation 1 When you re attach the motor to the bracket position the motor as shown above before fastening the screws 4 Replacement and Adjustments 152...

Page 155: ...ADF M103 only There are no serviceable parts in the ADF If the ADF malfunctions replace it p 60 M103 Covers Flatbed Unit ADF ADF M103 only 153...

Page 156: ...4 Replacement and Adjustments 154...

Page 157: ...and connected to the PC by its USB cable Never disconnect the USB cable while the firmware is being updated Make sure that the PC is set so it does not enter standby mode or sleep mode automatically...

Page 158: ...rop down list select Configuration Page and then click Print 5 The Configuration Prints the current Firmware Version number 6 Click the User Tools tab and then click Printer Configuration 5 System Mai...

Page 159: ...7 Click Printer Firmware Update 8 Click OK 9 Specify the location of the DWN file and then click Open Firmware Update 157...

Page 160: ...firms that firmware update has completed 12 Cycle the machine off on to initialize the new firmware 13 Print another Configuration Page as you did in Step 4 14 Compare the Firmware Version numbers to...

Page 161: ...s the fax feature Items 3 4 5 are used for all machines of this series and are accessed with the Smart Organizing Monitor Service Mode Smart Organizing Monitor The Smart Organizing Monitor screens are...

Page 162: ...paper size and type to be used in the machine see below Job Log tab Displays the print job history User Tool tab Presents the Print and Printer Configuration buttons that allow the operator to do test...

Page 163: ...ue a toner end alert The machine will keep printing until all the toner is used in the AIO The operator will know when it is time to replace or re fill the AIO when prints become faint Counter Display...

Page 164: ...Allows the operator to select the type of paper that will be loaded in the printer Thin Plain Thick Recycled Job Log Tab Log Print Log Operator can select either Print Log or Fax Log M103 only The Pr...

Page 165: ...e side to be set again for reverse side printing Processing Job is current in progress Fax Log Information Log Fax Log The Fax Log is available for the M103 only The Fax Log is limited to the last 100...

Page 166: ...ettings Fax Speed Dial List Lists the numbers registered for speed dialing Fax Journal Lists the TX RX transactions Fax Transmission Standby List Lists all the faxes stored in memory and queued for tr...

Page 167: ...System Tab Custom Paper Size Measurement Unit Select either mm or inch for the entries into the Horizontal and Vertical boxes below Horizontal 90 to 216 mm Enter the size of the paper that is vertical...

Page 168: ...orizontal position of the image area Adjustable in 0 1 mm steps Vertical 15 to 15 Adjusts the vertical position of the image area Adjustable in 0 1 mm steps Energy Saver Mode 1 Switches Energy Saver M...

Page 169: ...driver to be used without reinstallation Low Humidity Mode Two settings are available Off Default On Black lines a few millimeters thick may appear in prints when the machine operates in a low humidit...

Page 170: ...the content of the pages in the documents Text Photo Default Original pages contain both text and photos or illustrations with large filled areas Text Originals contains text only Photo Originals cont...

Page 171: ...single byte characters or 10 double byte characters Own Fax Number Fax number of the local machine Range Up to 20 digits spaces and permitted Speed Dial Allows the operator to register speed dial inf...

Page 172: ...e of the remote machine Fax Number Fax number of the remote machine Delete Deletes the line highlighted line in the Speed Dial Destination List A line can be highlighted with pointing the cursor and c...

Page 173: ...2 Enter the service mode to display the Service Mode screen 1 Fuser SC Detect Utilities 171...

Page 174: ...uted a reset see next feature SC541 Fusing Unit Thermistor Error SC542 Fusing Reload Temperature Error SC543 High Temperature Error Soft SC544 High Temperature Error Hard SC545 Fusing Lamp Remains ON...

Page 175: ...te brand Settings 0 Invalid ID Check 1 Ricoh 2 SP 3 Lanier 4 NRG 7 PnP Name This is the Plug and Play name This facilitates the discovery the machine the system without the need for physical device co...

Page 176: ...lert and toner end alert is approximately 100 pages After toner end occurs approximately 50 pages can be force printed 11 Factory Default The function clears all logs and returns all settings to their...

Page 177: ...ication of the image in the sub scan direction copied from an original fed from the ADF 98 to 102 0 4 steps 17 ADF Main Regist M103 only Adjusts the magnification of the image in the main scan directi...

Page 178: ...riginal is scanned on the exposure glass M102 M103 or by ADF original feed M103 An original is not counted if it jams in the ADF Fax TX The Fax TX counter increments at completion of each transmission...

Page 179: ...ssing the User Tools button on the machine operation panel Only the M103 has a User Tools button With the M101 or M102 you have to use the Service Mode of the Smart Organizing Monitor for engine maint...

Page 180: ...iddle High Panel Key Sound For the key buzzer Alarm Volume For the error buzzer On Hook Mode For hook mode Copy Job End Tone For copy job end sound alert Copy Job Error Tone For copy job error sound a...

Page 181: ...r User fax no 20 numeric digits spaces allowed Own Name User name 20 alphanumeric 1 byte characters or 10 2 byte characters Function Priority Copier default or Fax Energy Save Mode Energy Save Mode 1...

Page 182: ...ption is off Continue Printing the progress bar is blank with two asterisks to the right here and on the initial screen of the SOM Low Humidity Mode Off default On Black lines a few millimeters thick...

Page 183: ...progress bar on the first screen of the SOM When Continue Printing is selected the machine does not monitor the toner level you will see a blank progress bar and two asterisks displayed at the right...

Page 184: ...terrupting printing Copier Features Sort Sets the sort mode Off Default Non sort mode On Sort mode Original Type Selects the copy function for the type of original for optimum results Text Photo Defau...

Page 185: ...can also select Portrait default or Landscape Top to Bottom The operator can also select Portrait default or Landscape Toner Saving This setting conserves toner when printing copies Off Default On Pri...

Page 186: ...the overall image density for scanning originals for fax sending Three settings reflected in the progress bar are available Lighter Normal Default Darker Pause Time Specifies the length of time to pa...

Page 187: ...and the operator must manually switch to RX mode Auto Reduction Determines how the machine handles large images sent by fax On Default Reduction Print Mode Automatically reduces the image to fit the p...

Page 188: ...rator to delete all unsent faxes stored in memory Delete Deletes all unsent faxes Cancel Deleting Returns to the previous menu level without deleting Comm Settings These are the fax communication sett...

Page 189: ...ines are in poor condition Reception Speed Sets the reception speed for the fax modem 33 6 Kbps Default 2 4 to 33 6 Kbps Note A slower speed may be required in areas where the telephone lines are in p...

Page 190: ...int for fax transmissions Every TX with Image Default A report prints after every transmission with an image of the sent document Error Only A report print only after an error occurs during transmissi...

Page 191: ...of the last 100 fax transactions RX TX TX Status Report Prints a record of the most recent fax transmission TX Standby File List 1 Prints a list of unsent documents queued in memory for sending Fax S...

Page 192: ...is enabled In this case the Service Mode setting is given priority over the 33 6 setting in User Tool so the actual First TX Speed is not always 33 6 First RX Speed Sets the reception start speed V 3...

Page 193: ...mpression mode for TX RX The first selection is the most complex the third selection the least complex MMR MR MH Default MR MH MH Protocol Definition Timer T0 Timer Timeout for the remote station to r...

Page 194: ...Default 3 Times Range 2 3 4 or 5 Times Overseas Comm Mode Settings Overseas Comm Mode Sets the machine to ignore a DIS Digital Identification Signal sent from a called station This setting determines...

Page 195: ...nimum Pause in Tone Dialing Sets the minimum pause during tone dialing Default 100 ms Range 100 150 200 ms DTMF Level Dual tone output level High 2dBm 3dBm to 6dBm 7dBm Default 8dBm to 16dBm 17dBm DTM...

Page 196: ...1 Range 11 or 14 V34 Modem A V34 modem cannot operate if use of a V34 modem is prohibited with the setting below Therefore if 33 6 is selected for the TX RX Speed setting in the User Tool V17 must be...

Page 197: ...Limits the transmission speed range in V 34 mode by masking the rates of selected symbols Default Not Used Range 2400 to 3429 Sym sec Report Service Data List Prints the Service Data List report Error...

Page 198: ...code Tele Remote side or TX side telephone number for the transaction T 30 Protocol List Report Item Description Date Time Transaction date and time Destination Sender Destination name and telephone...

Page 199: ...uding address control data Fax Test M103 To start Fax Test 1 Switch the machine on 2 With the machine in Ready mode press Copy Fax Off Hook Test On Hook On hook test Off Hook Off hook test CED Test Ex...

Page 200: ...bps signal V17 7200 bps Generates V17 7200 bps signal V29 9600 bps Generates V29 9600 bps signal V29 7200 bps Generates V29 7200 bps signal V27 4800 bps Generates V27 4800 bps signal V27 2400 bps Gene...

Page 201: ...U HVPS always check the harnesses to make sure that the problem was not caused by a loose connection Before deciding to replace a motor or sensor always check around the motor or sensor feeler to make...

Page 202: ...o be issued the service technician must execute Fuser SC Reset in order to recover full operation of the machine Otherwise the machine will continue to issue the same SC code even after the problem ha...

Page 203: ...A CHN B NA EU The M101 has no panel display When an error occurs only the alert lamp lights 1 A CHN B NA C EU Service Calls 201...

Page 204: ...panel display When an error occurs the alert lamp 2 lights and the fax speaker will sound an alert The M103 is the only machine with a speaker For all models of this series the M101 M102 and M103 the...

Page 205: ...n Reset Procedure A The machine is disabled due to a problem in the fusing unit electrical component or firmware The operator cannot operate the machine This is a fatal error The machine requires imme...

Page 206: ...check for a bad or loose connection before you replace the PCB The 2nd column of each table shows the error code that appears in the 2 digit display of the M102 SC100 Scanning SC101 c6 C CIS Lamp Sca...

Page 207: ...ned off Polygon motor I F harness loose broken defective Motor driver board defective Motor defective Cycle the machine off on Replace I F harness Replace polygon motor Replace laser unit SC204 C3 D P...

Page 208: ...polygon motor Replace laser unit Replace main board SC400 Around the Drum SC491 C5 D Bias Leak A bias leak has occurred for the drum charge development charge or transfer charge PWM signals are sample...

Page 209: ...lamp disconnected broken or not set correctly Fusing unit defective After servicing the machine to solve the problem the service technician must execute a Fuser SC Reset Otherwise the machine will con...

Page 210: ...o check for overheating even if SC543 does not detect the problem Fusing unit defective Main board defective PSU defective TRIAC short After servicing the machine to solve the problem the service tech...

Page 211: ...ian must execute a Fuser SC Reset Otherwise the machine will continue to issue this SC code and cannot be operated p 202 Executing Fuser SC Reset SC600 Communication SC650 A Modem Error M103 only Mode...

Page 212: ...hecksum or Data Lost Error A firmware type error or checksum error occurred Update firmware SC871 c7 A Flash ROM Write Error The flash memory is defective or there is a problem with the fax board cabl...

Page 213: ...nt circumferences of rollers in the machine and inside the AIO Diameter mm Interval mm Component 9 5 29 8 Charge Roller AIO 12 37 7 Development roller AIO 12 13 38 1 Relay roller 14 2 44 6 Exit Roller...

Page 214: ...Printing the Test Page Print the Test Page so you can visually check for poor image quality 1 Start Smart Organizing Monitor and then click the User Tools tab 2 Select Test Page from the List Test Pri...

Page 215: ...ity is very low The low humidity causes variation in light sensitivity across the surface of the drum 1 To prevent this problem open Smart Organizing Monitor 2 Click the User Tool tab and then click t...

Page 216: ...When this humidity mode setting is on the drum is rotated slight every 15 min to keep the light sensitivity consistent across the entire surface of the drum 6 Troubleshooting 214...

Page 217: ...imate if the documents contain mostly text Images become pale or scratchy Cause 1 AIO is out of toner Solution Refill or replace the AIO Comments A replacement AIO can be refilled up to three times Th...

Page 218: ...ecute button is not displayed for the Reset Toner Cartridge item on the Service Mode screen of Smart Organizing Monitor or User Tools menu Cause The toner end option is not set Solution Switch on the...

Page 219: ...in order to use up all the toner in the AIO User Tools System Settings Toner End Option Continue Printing Comments There is no ID chip on the AIO so the machine cannot detect the toner level an AIO t...

Page 220: ...e toner end function in order to use up all the toner in the AIO User Tools System Settings Toner End Option Continue Printing Comments The toner count is stored in the NVRAM on the main board If the...

Page 221: ...of energy that is saved when the energy save timers are operating The operation panel switches go off after the machine remains idle for 30 sec and the machine enters the Energy Save 1 mode The machin...

Page 222: ...240 min The machine requires 20 sec to return to full operation from Energy Save Mode 2 Recommendations If the operator prefers that these settings be changed or switched off altogether please explain...

Page 223: ...tion and paper disposal 1 Duplex Printing on both sides of each sheet of paper reduces paper consumption by half 2 Combine Mode Combine more than one page on a sheet reduces paper consumption by half...

Page 224: ...mages on both sides The duplex counter increments by 1 for one duplex page The duplex counter increments by 1 for two duplex sheets where only three pages are printed one side is blank Total Counter T...

Page 225: ...lained above The following tables show paper savings and how the counters increment for some simple duplex combine jobs Combine 2 in 1 Mode Original Simplex Sheets Duplex Sheets Paper Saved Total Coun...

Page 226: ...Original Simplex Sheets Duplex Sheets Paper Saved Total Counter 5 5 2 3 3 6 6 2 4 3 7 7 2 5 4 8 8 2 6 4 9 9 3 6 5 10 10 3 7 5 11 11 3 8 6 12 12 3 9 6 7 Energy Saving 224 EN...

Page 227: ...Model ME P1 MF1_ww Machine Code M101 M102 M103 Appendices 08 March 2012...

Page 228: ......

Page 229: ...4 Printer Specifications M101 M102 M103 8 Copier Specifications M102 M103 11 Scanner Specifications M102 M103 14 Fax Specifications M103 Only 17 Reports 22 Basic Format 22 Configuration Page 23 Test P...

Page 230: ...2...

Page 231: ...3 Yes Yes Yes Yes Notes The M102 has a platen so book mode scanning is possible The M103 is the only machine with an ADF The ADF can be raised for book mode scanning The M101 uses the P1 Printer Engin...

Page 232: ...ot mounted Available Off ME MF1a M102 21 ME MF1b M103 21 On Changeable South America ME P1 M121 17 Off ME MF1a M122 17 ME MF1b M123 17 On Changeable Russia Saudi Arabia Middle East Africa South Americ...

Page 233: ...thod Charge Charge roller Toner supply Auger agitation supply Used toner collection Used toner collection container Cleaning Opposable cleaning blade Estimated yield Based on A4 SEF Test Pattern Start...

Page 234: ...210 x 297 mm B5 182 x 257 mm A5 148 x 210 mm B6 128 x 210 mm A6 105 x 148 mm LT 216 x 279 mm HLT 140 x 216 mm Executive 184 x 267 mm 16K 197 x 273 mm 16K 195 x 270 mm 16K 184 x 260 mm Custom Width 90...

Page 235: ...40 W Energy Save 2 5 W Dimensions w x d x h M101 402 x 368 5 x 119 mm 15 8 x 14 5 x 4 7 in M102 402 x 368 5 x 163 15 8 x 14 5 x 6 4 M103 402 x 368 5 x 205 mm 15 8 x 14 5 x 8 1 in Weight M101 6 2 kg 1...

Page 236: ...mage Resolution 600 x 600 dpi Noise Mode Noise Level Operation Less than 60 6 dB A Standby Less than 40 dB A Energy Save Less than 40 dB A Printer Specifications M101 M102 M103 Printing Method Semi co...

Page 237: ...267 mm 16K 197 x 273 mm 16K 195 x 270 mm 16K 184 x 260 mm Custom Width 90 to 216 mm 3 5 x 8 5 in Length 148 to 297 mm 5 8 to 11 7 in Max 216 x 297 mm 8 5 x 11 7 in Paper Type Plain paper recycled pape...

Page 238: ...000 prints M102 5 years or 22 000 prints M103 5 years or 26 000 prints Counter Provided number of prints Toner End Detection See Names and Distribution in this section Zoom 25 to 400 1 step Printer So...

Page 239: ...eading 4 2 D Trailing 4 2 Copier Specifications M102 M103 Copy Speed 13 ppm A4 SEF Copy Delivery Face up reverse order First copy Less than 25 sec Resolution Book mode M102 600 x 600 dpi 600 x 300 dpi...

Page 240: ...n 1 steps Copy Quantity 99 Original size Platen book mode M102 Standard A6 to A4 LT SEF Custom W x L 216 to 297 mm 8 5 x 11 7 in ADF book mode M103 Standard A6 to A4 LT SEF Custom Width 105 to 216 mm...

Page 241: ...t origin Book mode Left upper corner Copy Area Margin Width mm A Left 3 B Right 3 C Leading 4 D Trailing 4 SADF None Scanning begins as soon as platen or ADF is lowered APS None Paper Size Selection M...

Page 242: ...F Throughput M103 Monochrome 75 3 mm sec Color 37 6 mm sec ADF Capacity M103 only 15 originals 80 g m2 Original Size Book Mode 216 x 297 mm 8 5 x 11 7 in ADF M103 216 x 400 mm 8 5 x 15 9 in Gradation...

Page 243: ...Max Scanning Area 220 x 300 mm 8 x 12 in Exposure Glass 216 x 297 mm 8 5 x 11 7 in ADF M103 216 x 400 mm 8 5 x 15 8 in Scan Area Margin Width mm A Left 3 0 B Right 3 0 C Leading 4 1 D Trailing 4 3 Mac...

Page 244: ...Scan Area TWAIN Driver Flatbed Margin Width mm A Left 0 B Right 0 C Leading 0 D Trailing 0 1 Appendix Specifications 16...

Page 245: ...t 0 B Right 0 C Leading 0 D Trailing 2 Main Scan Density 300 dpi 600 dpi Grayscale Supported PC Interface USB Scanner Drivers WIA TWAIN Operating Systems Windows XP and later Fax Specifications M103 O...

Page 246: ...solution CD Direction FD Direction Standard 8 dot mm 3 85 dot mm Fine 8 dot mm 7 7 dot mm Photo 8 dot mm 7 7 dot mm Scan width A4 201 6 mm 8 in LT 207 6 mm 8 2 in Connection G3 telephone line PSTN PBX...

Page 247: ...Fax from Flatbet Scanning Method Area A4 mm LT mm Flatbed Scanning A Left margin 3 0 3 B Scanning width 204 210 C Right margin 3 0 3 D Top margin 4 1 4 1 E Bottom margin 4 0 4 0 F From top margin 288...

Page 248: ...argin 4 1 D Bottom margin 4 1 Scan Image Density 5 levels selectable ADF M103 only standard Scanning Speed ADF 20 sec Flatbed 10 sec Coding System MH MR MMR Memory Capacity TX Up to 5 jobs 10 pp job R...

Page 249: ...display Smoothing Implemented Dialing One touch key No Coded key Yes Up to 100 numbers Line Monitoring Yes Off hook Dialing Yes Tone Sending Yes Pause Entry Yes Busy Signal Sound Output Yes Direct Sen...

Page 250: ...The table below lists the reports and shows which reports are printed automatically or manually No Report Name Auto Manual 1 Configuration Page No Yes 2 Test Page No Yes 3 Fax Journal Yes Yes 4 TX Sta...

Page 251: ...the current settings of the machine System reference Paper input Counter list System settings Printer features For the M102 copier features are listed For the M103 copier and fax features are also li...

Page 252: ...on Page Test Page The Test Page is used to check the results of print position adjustments To print the Test Page Start SOM User Tools select Test Page from the List Test list click Print 1 Appendix S...

Page 253: ...ols select Fax Journal from the List Test list click Print Fax Journal TX Status Report M103 The TX Status Report prints and reports the status of each fax transaction The last record in the list is t...

Page 254: ...all the scanned documents queued in memory for transmission To Print a Standby File List User Tools Report Print Set TX Standby File List TX Standby File List Fax Speed Dial List Lists all the numbers...

Page 255: ...e is powered off or if a power failure occurs This report prints automatically after power is restored to inform the operator about which fax documents were lost before they were sent or printed Power...

Page 256: ...64 bit processor 1 GB of RAM 32 bit or 2 GB of system memory 64 bit Recommended 1 GHz or faster 32 bit or 64 bit processor 2 GB of RAM 32 bit or 4 GB of system memory 64 bit Interface USB 2 0 1 Append...

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