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13 November 2006
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Ricoh Aficio MP1350
Market Background Information:
An efficient device management backbone is
needed to take maximum advantage of the
feature set within a device, be it a printer,
fax, scanner, or multi-functional product.
Device management is commonly-supported through a
Web server on the device controller. This Web server is
accessed using any desktop Internet browser. The user
simply enters the IP address of the device into the URL
address line.
General Office Users
Administrators and office users have different
management and monitoring needs. End users want to
know if a device is capable of handling a job, supply
levels, and a list of jobs already committed to print.
For MFPs with document storage and communications
capabilities, end users also need desktop management of
print on demand, stored document viewing (to check print
on demand files or incoming faxes), and for the more
advanced, the creation of scan-to-email or scan-to-file
destination templates.
Administrators
An office or network manager looks for greater control
over the device functionality and setup without leaving
their desk. They may be looking to manage network
setup, establish security for IP filter ranges, apply cost
control measures, check supply levels, and set up
automated email alerts to different staff members when
problems occur.
Due to the nature of the Web server, this capability is
usually limited to an individual device. Many
manufacturers also include a network device
management fleet tool, which allows for the monitoring
and management of multiple devices around the network
concurrently. Many also provide plug-ins to the most
popular IT device management utilities to ensure that the
maximum amount of information can be relayed from
their device to the third-party application.
Device Management
Ricoh’s Device Management Utilities
Ricoh provides a selection of device management applica-
tions for use with the Ricoh Aficio MP1350 and other digital
imaging products in its range. These include:
•
WebImageMonitor
•
SmartDeviceMonitor
•
WebSmartDeviceMonitor
•
@Remote
•
WebJetAdmin Plugin (supported but with limited features)
BERTL analysts did not review the WebSmartDeviceMonitor,
@Remote Fleet or HP WebJetAdmin Plug-In utilities and has
restricted its commentary to the first two utilities listed above
with more of a focus on the WebImageMonitor.