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Ricoh Aficio CLP22, Maintenance Manual, Page: 99 / 116

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Ricoh Aficio CLP22 Maintenance Manual Download Page 99

Removing Misfed Paper

99

When “Remove Misfeed B: Fusing Unit” 
Appears

A

Open the front cover by pushing the front cover release button.

❒

Close the bypass tray if it is extended. If the bypass tray is extended, the
front cover does not open.

B

Pull out levers “B1” on the left and right.

•

The inside of this machine gets very hot. Do not touch parts labelled “

v

” 

(hot surface). Touching “

v

” labelled parts could result in burns.

Summary of Contents for Aficio CLP22

Page 1: ... this printer 12 Print Area 13 Loading Paper 15 Loading Paper in Tray 1 and the optional paper feed unit 15 Loading Paper in the Bypass Tray 20 Switching between Paper Trays 26 Replacing Consumables and Maintenance Kit Replacing the Toner Cartridge 28 Replacing the Waste Toner Bottle 32 Replacing the Photo Conductor Unit 35 Replacing the Fusing Unit 44 When Replace Fusing Unit Appears on the Displ...

Page 2: ...ion 71 Troubleshooting Error Status Messages on the Control Panel 74 Printer Does Not Print 83 Checking the port connection 84 Other Printing Problems 87 Additional Troubleshooting 93 Removing Misfed Paper Removing Misfed Paper 95 When Remove Misfeed A Internal Path Appears 96 When Remove Misfeed B Fusing Unit Appears 99 When Remove Misfeed Y Paper Tray Appears 102 When Remove Misfeed Z Duplex Uni...

Page 3: ...dows operating systems are as follows Microsoft Windows 95 operating system Microsoft Windows 98 operating system Microsoft Windows Millennium Edition Windows Me The product names of Windows 2000 are as follows Microsoft Windows 2000 Advanced Server Microsoft Windows 2000 Server Microsoft Windows 2000 Professional The product names of Windows XP are as follows Microsoft Windows XP Professional Mic...

Page 4: ... this sym bol Be sure to read the instructions all of which are described in the Safety In formation section The statements above are notes for your safety If this instruction is not followed paper might be misfed originals might be dam aged or data might be lost Be sure to read this This symbol indicates information or preparations required prior to operating This symbol indicates precautions for...

Page 5: ...ch pa per size Input Paper Sizes Metric version In this manual On the display Paper feed direction K Feed direction A4 210 x 297 8 1 2 x 11 Short edge feed direction Feed direction Size mm Bypass Tray Tray 1 Paper Feed Unit Tray 2 3 A4 K 210 297 B5 K 182 257 A5 K 148 210 A6 K 105 148 Legal LG 81 2 14 inches K 216 356 Letter LT 81 2 11 inches K 216 279 51 2 81 2 inches K 140 216 Executive Exec 71 4...

Page 6: ...ustom size setting using the control panel The following sizes are supported Bypass Tray approximately 90 216 mm in width and 148 356 mm in length The size is not supported Input Paper Sizes Inch version C6 Env 4 49 6 38 inches K 114 162 DL Env 4 33 8 66 inches K 110 220 Monarch Env 3 7 8 7 1 2 inches K 98 4 190 5 Custom Size 16K 7 68 101 2 inches K 195 267 Feed direction Size inch Bypass Tray Tra...

Page 7: ...ze setting using the control panel The following sizes are supported Bypass Tray approximately 3 55 8 50 inches in width and 5 83 14 01 inches in length A5 K 5 83 8 26 A6 K 4 13 5 63 Legal LG K 81 2 14 Letter LT K 81 2 11 5 1 2 8 1 2 inches K 51 2 81 2 Executive Exec K 71 4 101 2 Folio K 81 4 13 Foolscap F4 K 81 2 13 F GL K 8 13 Com 10 Env K 4 1 8 9 1 2 C5 Env K 6 38 9 02 C6 Env K 4 49 6 38 DL Env...

Page 8: ... to be set Check that the top of the stack is not higher than the limit mark inside the tray Supported paper weight Maximum number of sheets plain paper Tray 1 Paper Feed Unit Tray 2 Tray 3 60 2 104 7 g m2 16 28 lb 530 80 g m2 20 lb Bypass Tray 60 2 199 g m2 16 53 lb 100 80 g m2 20 lb ...

Page 9: ...per should always be stored properly Improperly stored paper might result in poor print quality paper misfeeds or printer damage Recommendations are as follows Avoid storing paper in humid areas Avoid exposing paper to direct sunlight Store on a flat surface Keep paper in the package in which the paper came Types of Paper and Other Media Plain Paper Paper thickness 60 2 104 7 g m2 16 28 lb Thin 60...

Page 10: ... Printer driver setup Click Thick1 or Thick2 in the Type list Enabled paper feeding tray Bypass Tray Thick Paper 1 30 Thick Paper 2 10 Make sure paper is not stacked higher than the paper guides inside the bypass tray Both side printing Not possible Additional cautions Print speed is slightly slower than when using plain paper Printer setup Press Paper Input menu Paper Type and then Labels on the ...

Page 11: ...hter overhead projector to project OHP transparencies Printer setup Press Paper Input menu Paper Type and then Glossy Paper on the control panel Printer driver setup Click Glossy in the Type list Enabled paper feeding tray Bypass Tray 50 Make sure paper is not stacked higher than the paper guides inside the bypass tray Both sided printing Not possible Additional cautions Print speed is slightly sl...

Page 12: ...glue or base paper is exposed Paper with clips or staples Do not use the following envelopes Envelopes with multiple flaps Envelopes with a peel off adhesive strip Envelopes with windows or clasps Additional cautions Check the print side is facing down Check there is no air in the envelopes before loading For better print quality we recommend the right left top and bottom print margins to be at le...

Page 13: ...er Be sure to set the print margins correctly by the application Paper A Print area B Feed direction C Approx 5 mm 0 2 inches D Approx 5 mm 0 2 inches The print area may vary depending on the paper size printer language and printer driver settings Envelope A Print area B Feed direction ...

Page 14: ...Paper and Other Media 14 C Approx 5 mm 0 2 inches D Approx 5 mm 0 2 inches The print area may vary depending on the paper size printer language and printer driver settings ...

Page 15: ...be used for the optional paper feed unit Make sure paper is not stacked above the limit mark inside the tray Misfeeds might occur Do not put different types of paper in a single paper tray A Pull the paper tray out of the printer until it stops Lift it slightly and then pull it fully out Place the paper tray on a flat surface You can not pull out Tray 1 if the bypass tray is open Do not pull out t...

Page 16: ...load C Adjust the side guides to the paper size you want to load D Load paper print side up in the paper tray Make sure the top of the stack is not higher than the limit mark inside the tray To avoid misfeeds set the side guides to the exact paper size Do not load different kinds of paper in the tray ...

Page 17: ...e paper tray is not fully inserted Make sure it is fully inserted Changing paper size of the paper tray A Pull the paper tray out of the printer until it stops Lift it slightly and then pull it fully out Place the paper tray on a flat surface You can not pull out Tray 1 if the bypass tray is open ...

Page 18: ...Paper and Other Media 18 B Remove the paper C Press Push and then adjust the rear guide to the paper size you are using D Adjust the side guides to the paper size you want to load ...

Page 19: ...he tray F Slide the paper tray fully into the printer Specifying a paper type for Tray 1 and the optional paper feed unit Improve printer performance by selecting the optimum paper type for the tray You can select from the following paper types Plain Paper Recycled Paper Special Paper Color Paper Letterhead Pre printed A Press the Menu key ...

Page 20: ...d Tray 3 appears depending on how many units are installed The paper type selection menu appears E Press the U or T key to display the target paper tray and then press the Enter key After about two seconds the display returns to the menu F Press the Online key The initial screen appears The following message appears on the display When selecting Plain Paper select Thin or Normal for Plain Paper in...

Page 21: ...r using the control panel or the printer driver Make sure the settings do not conflict Conflicting settings can cause paper jams or loss of print quality Load paper print side down and in the short edge feed direction A Open the bypass tray B Extend the bypass tray C Slide the side guides outward and then insert paper print side down until it stops ...

Page 22: ...eeds fan the paper before loading it onto the paper tray E Set the paper size using the control panel Press the Menu key The Menu screen appears F Press the U or T key to display Paper Input and then press the Enter key The paper selection menu appears G Check that Bypass Size appears and then press the Enter key The paper size selection menu appears Menu Paper Input ...

Page 23: ...6 mm in width see p 23 Specifying custom size paper for the Bypass Tray For control panel settings when using thick paper OHP transparencies or post cards see p 25 Specifying a paper type for the Bypass Tray Specifying custom size paper for the Bypass Tray When loading custom size or special paper specify the paper size using the control panel and printer driver Paper sizes between 148 356 in leng...

Page 24: ...display Custom Size and then press the Enter key E Press the U or T key to set the horizontal value and then press the Enter key By pressing the key the value increases or decreases by 0 01 inch By press ing and holding the key the value varies by 1 inch F Press the U or T key to set the vertical value and then press the Enter key After about two seconds the display returns to the menu G Press the...

Page 25: ...hick Paper 2 Glossy Paper Be sure to select the paper type when you load labels thick paper or OHP transparencies in the bypass tray The paper type selected using the printer driver overrides that selected using the control panel A Press the Menu key The Menu screen appears B Press the U or T key to display Paper Input and then press the Enter key The paper selection menu appears C Press the U or ...

Page 26: ... label paper Cardstock Transparency OHP transparency Thick Paper 2 165 199 g m2 Thin Paper Plain Dup Back reverse side of plain paper Thick1 Dup Back reverse side of thick paper Switching between Paper Trays When paper of the same size is loaded in both the standard tray and the paper feed unit option and when Auto Tray Select is set with the printer driver paper will be fed from the standard tray...

Page 27: ...Press the U or T key to display Tray Priority and then press the Enter key The paper tray selection menu appears D Press the U or T key to select the tray type you want to use and then press the Enter key The following message appears on the display E Press the Online key The initial screen appears Menu Paper Input Tray Priority Tray 2 ...

Page 28: ...te If you dispose of the used toner cartridges yourself dispose of them according to local regulations Do not store toner used toner or toner containers in a place with an open flame The toner might ignite and cause burns or a fire Keep toner used or unused and the toner cartridge out of reach of chil dren If toner or used toner is inhaled gargle with plenty of water and move into a fresh air envi...

Page 29: ... mode setting to Black and White using the printer driver If black toner runs out you cannot print in black and white or color until the black toner cartridge is replaced A Open the upper left cover of the printer B Remove the toner cartridge you want to replace Do not shake the removed toner cartridge Remaining toner may leak All four cartridges are removed using the same procedure The illustrati...

Page 30: ...idge from side to side about 10 times Do not open the shutter at the bottom of the toner cartridge Toner may leak The illustration uses the black cartridge as an example E Check the toner color and location correspond and carefully insert the toner cartridge vertically ...

Page 31: ...row Do not install and remove toner cartridges unless necessary Excessive handling results in toner leakage All four cartridges are installed using the same procedure G Close the printer s upper left cover If the toner cartridge is not properly installed you cannot close the printer s upper left cover ...

Page 32: ...of its the bag Do not incinerate spilled toner or used toner Toner dust is flammable and might ignite when exposed to an open flame Disposal should take place at an authorized dealer or an appropriate collection site If you dispose of the used toner containers yourself dispose of them according to local regulations Keep toner used or unused and the toner cartridge out of reach of chil dren Do not ...

Page 33: ...umables and Maintenance Kit 33 D Unlock the waste toner bottle by sliding the green arrow to the position shown Do not lock the removed waste toner bottle Toner may leak E Remove the used waste toner bottle carefully ...

Page 34: ...er bottle in the position shown in the illustration G Lock the waste toner bottle by sliding the green arrow to the position shown Be sure to lock the waste toner bottle to prevent toner from leaking inside the printer H Close the right cover carefully I Turn on the power ...

Page 35: ...oto conductor units yellow cyan and magenta are supplied as a single item Exposure to light reduces photo conductor unit performance Replace the unit as quickly as possible Do not pull out the photo conductor unit with force or haste it may fall and you may damage the machine Take care that nothing comes into contact with the surface of the photo con ductor Check the contents of the box for the fo...

Page 36: ...mables and Maintenance Kit 36 Photo Conductor Unit Color A Turn off the power and then unplug the power cable B Open the right cover C Pull out the green levers on the left and right that are securing the inner cover ...

Page 37: ...lacing Consumables and Maintenance Kit 37 D Lift the inner cover until it stays up E Remove the photo conductor unit F Pinch the green lever to unlock the unit G Pull out the photo conductor unit carefully ...

Page 38: ... unlock the unit I Pull out the photo conductor unit carefully until it stops J Pinch the green part to release the unit K Pull out the photo conductor unit carefully Be sure to hold the unit with both hands and pull it out carefully L Take out the new photo conductor unit ...

Page 39: ...d to the photo conductor unit The cap is no longer needed and can be disposed of N Remove the tape from around Photo Conductor Unit by peeling it down ward and then remove the unit s top cover Do not remove the cover attached to the bottom of the photo conductor unit yet ...

Page 40: ...Unit A Photo Conductor Unit Black B Photo Conductor Unit Color P Align the green arrow at the tip of the photo conductor unit with the rail inside the printer Make sure the green arrow fits securely to the rail before proceeding to the next step If you do not securely attach the green arrow of the photo conductor unit to the rail you may damage the photo conductor unit ...

Page 41: ...umables and Maintenance Kit 41 Photo Conductor Unit Black Photo Conductor Unit Color Q Push the front of the photo conductor unit carefully in sliding the unit from its cover until it stops Photo Conductor Unit Black ...

Page 42: ...2 Photo Conductor Unit Color If the photo conductor unit is not correctly installed print quality will be lost For example certain colors may not print R Lower the inner cover slowly S Push the left and right edge of the inner cover to secure it ...

Page 43: ...Plug in the power cable and then turn on the power The printer starts calibration Wait until it stops The following message ap pears on the display Wait until Ready appears on the display panel Do not turn off the power during calibration Doing so results in malfunction Calibrating ...

Page 44: ...lled parts hot surface could result in burns The fusing unit gets very hot When installing a new fusing unit turn off the printer and wait about 30 minutes Then you can install the new fusing unit Handling the unit before it has fully cooled down 30 mins could result in burns Do not pull out the fusing unit forcefully Doing so may cause the unit to fall and result in injury Only the handle of the ...

Page 45: ... the fusing unit The procedure is complete only when the maintenance set ting is made A Turn off the power and then unplug the power cable After power off wait 30 minutes for the fusing unit to cool before handling it B Open the front cover by pushing the front cover release button C Pinch the connector lever and then pull out the connector ...

Page 46: ... D Push the green release buttons on the left and right outwards to unlock the fusing unit E Remove the fusing unit carefully F Take the new fusing unit from out from its box G Place the unit as shown and then carefully insert the new fusing unit ...

Page 47: ...placing Consumables and Maintenance Kit 47 H Carefully push in the fusing unit until it clicks into position and then check that the unit is locked I Push in the connector J Open the transfer roller cover ...

Page 48: ...rt in the direction of the arrow and then remove the transfer roller L Take out the new transfer roller Do not touch the roller part M Hold the green part as shown and then insert the transfer roller into the printer The end with the longer shaft must be to the left ...

Page 49: ...ing the control panel When Replace Fusing Unit Appears on the Display A If the following message appears on the control panel hold down the Escape key for at least five seconds The message disappears and a maintenance reset is automatically performed When Replace Fusing Unit soon Appears on the Display A Press the Menu key The Menu screen appears Replace Fusing Unit ...

Page 50: ...ey to display Maint Reset and then press the Enter key D Press the U or T key to display Fusing Unit and then press the Enter key The following message appears E Press the Enter key Wait a few seconds F Press the Online key The initial screen appears Menu Maintenance Maintenance Maint Reset Maint Reset Fusing Unit Fusing Unit Press to reset ...

Page 51: ...ems Transfer Belt Be sure to make the maintenance setting using the control panel after replac ing the transfer belt The procedure is complete only when the maintenance setting is made A Turn off the power and then unplug the power cable The inside of this machine gets very hot Do not touch parts labelled v hot surface Touching v labelled parts could result in burns Replace Transfer Belt soon Repl...

Page 52: ...ce Kit 52 B Open printer s right cover C Remove the waste toner bottle See p 32 Replacing the Waste Toner Bottle D Pull out the green levers on the left and right that are securing the inner cover E Lift the inner cover until it stays up ...

Page 53: ...nsumables and Maintenance Kit 53 F Unlock the waste toner bottle by sliding the green arrow to the position shown Do not lock the removed waste toner bottle Toner may leak G Remove the waste toner bottle carefully ...

Page 54: ...ws Do not remove the screws I Pinch the both screws and then carefully pull out the transfer belt slow ly until it stops J Raise the green cover hold the transfer belt as shown and then remove the transfer belt Be sure to hold the unit with both hands and pull it out carefully Do not touch the belt part K Take out the new transfer belt ...

Page 55: ...55 L Holding the transfer belt as shown carefully slide the transfer belt into the printer M Close the green cover and then push it in until it stops N Tighten the green screws on the left and right by turning them the direc tion of the arrows ...

Page 56: ...waste toner bottle in the position shown in the illustration P Lock the waste toner bottle by sliding the green arrow to the position shown Be sure to lock the waste toner bottle to prevent toner from leaking inside the printer Q Lower the inner cover slowly ...

Page 57: ...ht cover T Turn on the power U Make the setting using the control panel When Replace Transfer Belt Appears on the Display A If the following message appears on the control panel hold down the Escape key for at least five seconds The message disappears and a maintenance reset is automatically performed Replace Transfer Belt ...

Page 58: ...d then press the Enter key C Press the U or T key to display Maint Reset and then press the Enter key D Press the U or T key to display Transfer Belt and then press the Enter key The following message appears E Press the Enter key Wait a few seconds F Press the Online key The initial screen appears Menu Maintenance Maintenance Maint Reset Maint Reset Transfer Belt Transfer Belt Press to reset ...

Page 59: ...ct the plug from the wall outlet at least once a year Clean away any dust and grime from the plug and outlet before reconnecting Accu mulated dust and grime pose a fire hazard Do not remove any covers or screws other than those specified in this manual Some parts of the machine are at a high voltage and could give you an electric shock Also if the machine has laser systems di rect or indirect refl...

Page 60: ...ess the U or T key to display Maintenance and then press the Enter key The maintenance menu appears C Press the U or T key to display Color Regist and then press the Enter key The check message appears D Press the Enter key Automatic color adjustment begins and the following message appears To avoid malfunction do not turn off the power while Adjusting appears on the display Menu Maintenance Press...

Page 61: ... the Printer 61 Automatic color adjustment takes about 30 seconds A confirmation message appears when complete E Press the Escape key Return to the maintenance menu F Press the Online key The initial screen appears Completed ...

Page 62: ...after a single operation repeat the cor rection several times as needed Corrections to color gradation will be applied to all user jobs Use the same paper when printing a run of gradation corrections If a different type of paper is used corrections may not be apparent This requires the use of the supplied Color Calibration Sample Sheet Corrections to color gradation are performed in the following ...

Page 63: ... print gradation cor rection sheet 1 F Set the gradation correction value of the highlighted part using correc tion 1 For setting K black gradation hold the correction value 0 6 for K of the correction value setting sheet 1 over the color sample K for gradation correction 1 of the Color Calibration Sample Sheet and set the numerical value of the closest color using either the U or T key Set the co...

Page 64: ...orrection value for each color is changed to 2 J Check Yes is displayed and press the Enter key to print the correc tion result K Check gradation correction sheet 1 To save the correction values check Save and exit is displayed and press the Enter key If you do not want to save the correction values after this procedure press the U or T key to display Exit don t save and then press the Enter key I...

Page 65: ...olumn for setting the highlight part and the Sample 2 column for setting the middle part Similarly there are two gradation correction sheets Gradation correction sheet 1 for setting the highlight part and Gradation correction sheet 2 for setting the middle part Gradation correction sheet 1 is used for calibration 1 while Grada tion correction sheet 2 is used for calibration 2 Color sample and corr...

Page 66: ...on value setting sheet over the color sample of gradation correction 1 of the Color Calibration Sample Sheet and search for a corrected color closest to that of the color sample and then set its correction value using the operation panel The currently set correction value is printed in red ...

Page 67: ... currently set correction value is printed in red B M magenta correction values Adjust the printed color when only magenta toner is used The currently set correction value is printed in red C C cyan Y yellow correction values Correct the color printed when cyan and yellow are used For C Y cy an yellow the correction value is determined based on a combination of these two colors although settings a...

Page 68: ...ress the Enter key D Press the U or T key to display Reset and then press the Enter key A confirmation message is displayed E Press the Enter key A message indicating the gradation correction value has returned to default is displayed After about 2 seconds the display returns to the Color Calibrate Reset menu F Press the Online key The initial screen appears Menu Maintenance Color Calibrate Reset ...

Page 69: ...r driv er whenever possible Changing the image density setting can result in deterioration of color bal ance We recommend you leave the image density at its factory default set ting A Press the Menu key The Menu screen appears B Press the U or T key to display Maintenance and then press the Enter key C Press the U or T key to display Image Density and then press the Enter key The following message...

Page 70: ...f the image density of the Image Density Adjusting Card is equal to the den sity shown below the frame select as the image density setting F Press the U or T key to select the color you want to adjust and then press the Enter key G Press the U or T key to set the image density value and then press the Enter key You can adjust the image density in 21 increments from 10 to 10 In creasing the value m...

Page 71: ...key The Menu screen appears B Press the U or T key to display Maintenance and then press the Enter key The maintenance menu appears C Press the U or T key to display Registration and then press the Enter key The registration menu appears D Print the test sheet to preview the settings Confirm that Prt Test Sheet is displayed and then press the Enter key A screen prompting you to select the tray to ...

Page 72: ...etting adjust the margins of the test sheet so that they are equal in size G Press the U or T key to display Adjustment and then press the Enter key H Press the U or T key to display the parameter to be adjusted and then press the Enter key I Press the U or T key to set the registration value mm Adjustment Horiz Tray 2 Horiz Tray 2 15 15 0 ...

Page 73: ...he negative direction A Print Area B Feed Direction Pressing the U or T key makes the value increase or decrease by 1 0 mm steps J Press the Enter key The display returns to the print area Adjustment menu K Print the test sheet to confirm the adjustment result L Press the Online key The initial screen appears Registration Adjustment ...

Page 74: ...p 28 Replacing the Ton er Cartridge Add Toner Yellow The printer is out of toner Yel low Replace the toner cartridge Yellow See p 28 Replacing the Ton er Cartridge Add Toner XXX XXX The printer is out of the indicat ed toner s XXX Yellow Magenta Cy an Black Replace the toner cartridge of the indicated color s See p 28 Replacing the Ton er Cartridge Calibrating The printer is calibrating the color ...

Page 75: ... to On Make the change after setting DHCP to Off Energy Save Mode In Energy Save Mode level 2 No action required Error Enter 10 or 26 characters An ID with an invalid number of digits was entered for the WEP key Enter the correct number of digits for the WEP key Error Enter 5 or 13 characters An ID with an invalid number of digits was entered for the WEP key Enter the correct number of digits for ...

Page 76: ...lowing steps E Execute the utility tool for IEEE 1394 interface board that is stored in the follow ing path in the CD ROM labeled Printer Drivers and Utilities UTILITY 1394 For details about using the utility tool for IEEE 1394 see the README file in the same directory in the CD ROM If the message appears again contact your sales or service rep resentative See Attaching IEEE 1394 In terface Board ...

Page 77: ...ff and then on Re move and re install the IEEE 1284 interface board correct ly If the message appears again contact your sales or service representative Hardware Problem Printer font Problems with the font file for the Printer module It is necessary to replace the print module Hardware Problem USB There is a problem related to the Universal Serial Bus Con nection and Hardware Turn the power off an...

Page 78: ...ng the control panel is not correct Enter the correct password using the control panel Load Correct Size Paper Press to continue The paper size set in the indi cated tray differs from the set ting made Load paper of the selected size in the tray and then press the Enter key to re sume printing If you want to ignore the message and con tinue printing press the En ter key Load Paper Tray or Form Fee...

Page 79: ...ove the misfed paper See p 96 When Remove Misfeed A Internal Path Ap pears Remove Misfeed Y Paper Tray There is a misfeed in the input tray or the printer is not feed ing paper Remove the misfed paper See p 102 When Remove Misfeed Y Paper Tray Ap pears Remove Misfeed Z Duplex Unit There is a misfeed in the du plex unit Remove the misfed paper See p 104 When Remove Misfeed Z Duplex Unit Ap pears Re...

Page 80: ...aste toner bot tle See p 32 Replacing the Waste Toner Bottle Reset Fusing Unit correctly There is no fusing unit or the fusing unit is not installed cor rectly Set the fusing unit correctly Reset Paper Bypass Tray There is paper left in the by pass tray Remove paper from the by pass tray and then reset the paper Reset PCU correctly XXX XXX The indicated photo conductor unit s is are not set correc...

Page 81: ... the SSID Supply order failed Supply order has failed The use is required to reset the job Toner is almost empty Black The printer is almost out of ton er Black Prepare to replace the toner cartridge Black when the message Add Toner Black ap pears on the display Toner is almost empty Cyan The printer is almost out of ton er Cyan Prepare to replace the toner cartridge Cyan when the message Add Tone...

Page 82: ...hooting 82 Waiting The printer is waiting for the next data to print Wait a while Warming up The printer is warming up and not ready Wait until the printer signals Ready Messages Description Recommended Action ...

Page 83: ...ten it securely as well Are you using the correct interface cable The type of interface cable you should use depends on the com puter you use Be sure to use the correct one If the cable is damaged or worn replace it with a new one See p 111 Specifications Is the Data In indicator blinking or lit after starting the print job If not blinking or lit the data is not being sent to the printer If the pr...

Page 84: ...machine you want to use appears in the 3Com Bluetooth Connection Manager B Make sure Bluetooth Serial Client COMx appears under Cli ent Ports in the 3Com Bluetooth Connection Manager C Restart computer this printer and the other devices D Make sure no IEEE 802 11b wireless LAN or other Bluetooth devices are in use Interference may occur with the IEEE 802 11b wireless LAN interface board Such inter...

Page 85: ...click Printers B Click to select the icon of the printer Next on the File menu click Prop erties C Click the Port tab D Check the Print to the following port box to confirm that the correct port is selected Windows XP Professional Windows Server 2003 A Access the Printers and Faxes window from Start on the taskbar B Click to select the icon of the printer Next on the File menu click Prop erties C ...

Page 86: ... to the following port s box to confirm that the correct port is selected Windows NT 4 0 A Click Start point to Settings and then click Printers B Click to select the icon of the printer After that on the File menu click Properties C Click the Port tab D Check the Print to the following port box to confirm that the correct port is selected ...

Page 87: ...aper and Other Media Supported by This Printer Paper jams occur frequently Number of paper set in the tray exceeds the limit Confirm that the top of the stack is not higher than the limit mark inside the tray See p 15 Loading Paper There may be a gap between the rear guide and the paper or between the side guides and the paper in the paper tray Make sure there are no gaps See p 15 Loading Paper Pa...

Page 88: ...r Paper is too thin See p 5 Paper and Other Media Supported by This Printer There may be a gap between the rear guide and the paper or between the side guides and the paper in the paper tray Make sure there are no gaps See p 15 Loading Paper The fusing unit is deteriorated or damaged Replace the unit See p 44 Replacing the Fusing Unit Paper is not fed from the select ed tray When you are using a W...

Page 89: ...unction to reduce the image and then print See the printer driver Help The color of the printout is differ ent from the color on the com puter s display The colors made using color toner are different from colors displayed on the display in its production system When Toner Saving is checked under the Print Quality tab in the printer driver s dialog box the color gradation may ap pear differently S...

Page 90: ... PCU or Replace Color PCU appears on the display replace the photo conductor unit See p 35 Replacing the Photo Conductor Unit Condensation may have collected If rapid change in temper ature or humidity occurs use this printer only after it has ac climatized The whole printout is blurred Paper is damp Use paper that has been stored properly See p 5 Paper and Other Media Supported by This Printer If...

Page 91: ...Replacing the Photo Conductor Unit The backs of printed sheets are blemished When removing a jammed sheet the inside of the printer may have become dirtied Print several sheets until they come out clean If document size is larger than paper size e g A4 document on B5 paper the back of the next printed sheet may be dirt ied If rubbed with your finger it smears out The setting of the paper may not b...

Page 92: ... Image Monitor For PDF Change PW see the PDF Menu Software Guide For Web Image Monitor see Help PDF files not allowed to be printed by the PDF file security setting cannot be printed As a result of printing using PDF Direct Printing characters are missing or misshapen Before printing embed the font in the PDF file to be printed The paper size appears on the control panel and printing is not perfor...

Page 93: ...the settings of the SMTP server in E mail For details about the settings see Web Image Monitor Help When the power is turned off before the e mail is transmitted the e mail will not be received Check the e mail address set for the destination Confirm the printer s operation history using the Web Image Monitor s System Log menu in Network If the e mail was sent but not received it is possible the d...

Page 94: ...nd e mail stopped ar riving If an Alert notification e mail set with the earlier notification level arrives later e mail will not be sent even if the notifica tion level is changed after When no date information is in cluded in sent e mail the mail server has a malfunction Make the setting for obtaining time information from the SNTP server Refer to the Web Image Monitor s Help to the settings Pri...

Page 95: ... Misfed paper may be covered in toner Be careful not to get toner on your hands or clothes Toner on prints made after removing misfed paper may be loose inadequate ly fused Make a few test prints until smudges no longer appear Do not forcefully remove misfed paper it will tear Torn pieces remaining in side the printer will cause further misfeeds and possibly damage the printer ...

Page 96: ...it is extended If the bypass tray is extended the front cover does not open B Carefully remove any misfed paper If misfed paper is difficult to move or stuck proceed to the next step Do not pull forcefully on stuck or jammed paper The inside of this machine gets very hot Do not touch parts labelled v hot surface Touching v labelled parts could result in burns ...

Page 97: ...Removing Misfed Paper 97 C Pull part A in the direction of the arrow and then open the cover D Remove any misfed paper E Close the cover ...

Page 98: ...Removing Misfed Paper 98 F Close the front cover carefully ...

Page 99: ...he front cover release button Close the bypass tray if it is extended If the bypass tray is extended the front cover does not open B Pull out levers B1 on the left and right The inside of this machine gets very hot Do not touch parts labelled v hot surface Touching v labelled parts could result in burns ...

Page 100: ...Remove any misfed paper If misfed paper is difficult to move or stuck proceed to the next step Do not pull forcefully on stuck or jammed paper D Pull part B2 toward the front and then open the guide board E Remove any misfed paper ...

Page 101: ...Removing Misfed Paper 101 F Return the guide board G Return levers B1 on the left and right H Close the front cover carefully ...

Page 102: ...ng Misfed Paper 102 When Remove Misfeed Y Paper Tray Appears A Pull out the tray Do not pull the tray out forcefully If you do the tray might fall and cause an injury B Remove any misfed paper Tray 1 Tray 2 3 ...

Page 103: ...an occur if the paper tray is not fully inserted Make sure it is fully inserted D Open the front cover by pushing the front cover release button and then close it to reset the misfeed condition This procedure is also applicable to both the paper tray and the optional paper feed unit ...

Page 104: ...ton Close the bypass tray if it is extended If the bypass tray is extended the front cover does not open B Pull the lever marked PULL on the duplex unit and then pull up the duplex unit until it stops The inside of this machine gets very hot Do not touch parts labelled v hot surface Touching v labelled parts could result in burns ...

Page 105: ...Removing Misfed Paper 105 C Remove any misfed paper D Close the front cover carefully ...

Page 106: ...stalled remove them When moving the machine each person should hold the handles that are located on opposite sides and then lift it slowly Lifting it carelessly or drop ping it may cause an injury When you move the printer remember to unplug the power cord from the wall outlet to avoid a fire or an electric shock When you pull out the plug from the socket grip the plug not the cord to avoid damagi...

Page 107: ... you removed options reinstall them See Setup Guide for installing options Be sure to move the printer horizontally To prevent toner from scattering move the printer slowly If the optional paper feed unit is installed remove it from the printer and then move them separately Transporting the Printer When transporting the printer leave consumables such as the toner cartridge photoconductor unit and ...

Page 108: ...problem contact the store where they were purchased When you first use this printer use the four toner cartridges packaged with the printer Numbers of pages that can be printed using the toner cartridge supplied with this printer are as follows Our products are engineered to meet the highest standards of quality and functionality When purchasing expendable supplies we recommend using only those sp...

Page 109: ... If the photo conductor unit is not changed when necessary the quality of print ing is not guaranteed We recommend keeping a stock of photo conductor units or purchasing one soon Photo conductor unit consumables are not covered by warranty However if there is problem contact the store where they were purchased Intermediate Transfer Unit Transfer Unit 1 A4 letter 5 test chart 3 pages job The actual...

Page 110: ...Appendix 110 If the transfer unit is not changed when necessary the quality of printing is not guaranteed We recommend keeping a stock of transfer unit or purchasing one soon ...

Page 111: ...Maximum 21 pages per minute A4K 1 1 Printing speed may vary depending on the setting up environment Resolution 1200 1200 dpi RPCS PostScript 3 PCL 6 1200 600 dpi RPCS PostScript 3 PCL 6 600 600 dpi RPCS PostScript 3 PCL 5c 6 300 300 dpi PCL 5c 1 1 monochrome only Paper size See p 5 Paper and Other Media Supported by This Printer Paper Weight See p 5 Paper and Other Media Supported by This Printer ...

Page 112: ...ordance with ISO7779 are actual val ues 2 Measured at the position of a bystander Memory Standard 128 MB up to 512 MB with the optional Memory Unit Interface Standard Ethernet 10 100Base TX Optional Paper Feed Units 530 sheets 1 530 sheets 2 1 Printing 1200 W or less No power is used during power off Energy Saver 9 W or less Width Depth Height Printer only tray not extended 419 mm 16 5 inch es 536...

Page 113: ...s 10 TrueTypefonts and 1 Bitmap font PostScript 3 136 fonts Type 2 24 Type 14 112 Options Paper Feed Unit Type 3000 Paper size A4K B5K Letter 81 2 11 inches K Legal 81 2 14 inches K Dimensions W D H 410 536 147 mm 16 2 21 1 5 8 inches Paper weight 60 2 104 7 g m2 16 28 lb Weight Less than 7 5 kg 16 4 lb AD440 Duplex Unit Dimensions W D H 325 237 169 mm 12 8 9 4 2 7 inches This option is built into...

Page 114: ...Type 1 and PostScript Type 2 To download them use Printer Utility for Mac User Account Enhance Unit Type E Capacity 128 KB Store User Code up to 500 users Memory Unit Type D 128MB Memory Unit Type E 256MB Module Type SO DIMM Small Outline Dual in line Memory Module Memory Type SDRAM Synchronous Dynamic RAM Number of Pins 200 pins IEEE 1394 Interface Board Type B Interface IEEE Std 1394 1955 compli...

Page 115: ...E 802 11b Wireless LAN Protocol TCP IP NetBEUI IPX SPX AppleTalk SmartDeviceMonitor and Web Image Monitor are supported Data Transfer Speed Auto select from below speed 1 Mbps 2 Mbps 5 5 Mbps 11 Mbps Frequency Range Inch version 2412 2462 MHz 1 11 channels Metric version 2412 2472 MHz 1 13 channels Transmittable Distance 1 Mbps 400 m 1 2 Mbps 270 m 1 5 5 Mbps 200 m 1 11 Mbps 140 m 1 1 These figure...

Page 116: ...ce Unit Type 3245 Supported Profiles SPP Serial Port Profile HCRP Hardcopy Cable Replacement Profile BIP Basic Imaging Profile Frequency Range 2 GHz ISM band Data Transmission Speed 732 kbps The transmission speed is adjusted according to factors such as the dis tance and obstacles between the devices radio signal condition and Blue tooth adaptor Maximum Range 10 m ...

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