C
C-4
Troubleshooting
Problems with print quality
Problems with Fiery Downloader
If this happens
Try this
Print settings for your job
output do not match the
settings you gave.
•
Make sure you did not override the settings for the job in another place.
For information about options and overrides, see
You have poor printing
results.
•
Check if your application requires one of the EB-105EX’s printer description files.
Your application may require the EB-105EX PPD. If you print from Adobe
PageMaker, make sure the EB-105EX PPD is installed correctly. For information about
installing this file, see the
User Software Installation Guide
QuickDraw fill patterns print
as solids.
•
Use the Adobe PostScript Printer driver (or the Apple LaserWriter 8.3 or later printer
driver).
If this happens
Try this
General problems
•
Make sure you are using the latest version.
If you are updating your EB-105EX to new system software, delete the previous version
of Fiery Downloader from your Windows or Mac OS computer and install the latest
version to ensure full compatibility.
•
Make sure the connection is configured correctly.
For instructions, see the
User Software Installation Guide
.
