11
TROUBLESHOOTING
WARRANTY
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For Warranty Information visit
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MAINTENANCE
PROBLEM
CHECK POINT
POSSIBLE SOLUTION
Suction power is weak.
Vacuum Bag
If vacuum bag is full, replace it.
The vacuum does
not work.
Wand, Tools or Hose
If clogged or blocked, remove
the object.
Hose Inlet
Insert it completely into
canister body.
Vacuum Bag
Turn off and unplug the vacuum.
Check the vacuum bag and
accessories and remove any
blockages.
Power cord doesn’t
retract.
Power Cord
Tug the power cord a little until
it starts to retract.
Power cord won’t pull
out of the vacuum.
Power Cord
Do not pull it out by force.
Contact an Authorized Riccar
Retailer for further assistance.
Any other service should be performed by an Authorized Riccar Vacuum Retailer.
To locate your nearest Authorized Retailer, visit our website at
Riccar.com or call 888-674-2227.
Key Replacement Parts (R50SS, R50FSN, R50TAP):
Genuine HEPA Media Vacuum Bags: RCH-6
Charcoal-Infused Odor-Fighting HEPA Media Vacuum Bags: RCHC-6
Genuine Filter Set: RF19G (HEPA media and granulated charcoal)
Genuine Belt: B350-2514 (Full Size Power Nozzle)
Microfiber Bare Floor Tool Microfiber Pad 3 Pack: MFP-3
For Best Performance
• Keep your vacuum clean and in good operating condition.
• If the cord or plug has any apparent damage, refrain from using the vacuum. Please visit
an Authorized Riccar Retailer for a new cord or plug.
• Change the vacuum bag once a month or when the bag is 2/3 full to maximize
cleaning performance.
• Always use genuine Riccar vacuum bags and replacement parts for maximum
cleaning performance.
• Have your vacuum checked annually by your Authorized Riccar Retailer.
• Store your vacuum carefully in a dry area.