Rheem Solaraide RS47-21BP Use & Care Manual Download Page 35

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Troubleshooting Tips
Save time and money! Review the chart on this page
first and you may not need to call for service.

Problem

Possible Causes

What To Do

No Hot Water

Hot water tempering valve

Repair/replace as necessary

fouled

Pressure imbalance (over 5 psi) Locate and repair cause of imbalance.
between hot and cold water lines

Fouled pressure regulator valve Repair/replace as necessary

Cold water line blocked

Repair as necessary.

Low Hot Water

Fouled pressure limiting Valve

Repair/replace as necessary

Pressure

Strainer

Water too Hot

Tempering valve malfunction

Repair/replace as necessary.

System oversized for customer

Cover a solar collector/contact installer.

requirements

Gas coming from Hot

Result of system operating

Run tap to allow gas to escape.

Water tap

but water not being used
Corroded Anode

Replace

CAUTION: For your safety DO NOT attempt repair of electrical wiring, thermostats, heating

elements or other safety devices. Refer repairs to qualified service personnel

Summary of Contents for Solaraide RS47-21BP

Page 1: ...n it seek professional advice Any questions regarding the operation maintenance service or warranty of this water heater should be directed to the seller from whom it was purchased If additional information is required refer to the section on If you need service Do not destroy this manual Please read carefully and keep in a safe place for future reference Recognize this symbol as an indication of ...

Page 2: ...ore You Call For Service section If you review our chart of Troubleshooting Tips first you may not need to call for service at all READ THIS MANUAL FOR YOUR RECORDS Write the model and serial numbers here You can find them on a label on the appliance Staple sales slip or cancelled check here Proof of the original purchase date is needed to obtain service under the warranty Your safety and the safe...

Page 3: ... imply endorsement or warranty of this product by the SRCC The solar energy system described by this manual when properly installed and maintained meets the minimum standards established by the Florida Solar Energy Center in accordance with Section 377 705 Florida Statutes This certification does not imply endorsement or warranty of this product by the Florida Solar Energy Center or the state of F...

Page 4: ...r usage occurs while the sun is up the fresh cold water added to the storage tank is heated more quickly When water is used late in the day or at night the fresh water entering the tank will be heated by the element so hot water is available in the morning The Rheem Thermosiphon systems operate on the passive thermosiphon principle a closed loop to provide fail safe freeze protection up to 30 F of...

Page 5: ... the thermostat is factory set at 120 F or less where local codes require DANGER Hotter water increases the potential for Hot Water SCALDS D A N G E R HOT Water temperature over 125 F can cause severe burns instantly or death from scalds Children disabled and elderly are at highest risk of being scalded See instruction manual before setting temperature at water heater Feel water before bathing or ...

Page 6: ...ric earthquake bracing instructions can be obtained from Office of the State Architect 1102 Q Street Suite 5100 Sacramento CA 95814 or you may call 916 445 8100 or ask a water heater dealer However applicable local codes shall govern installation For residential water heaters of a capacity greater than 52 gallons consult the local building jurisdiction for acceptable bracing procedures READ AND FO...

Page 7: ...contact your service technician for assistance and advice with protection against pipe freezing 7 Inspect Shipment Inspect the water heater for possible damage Check the markings on the rating plate of the water heater to be certain the power supply Solar Electric Only corresponds to the water heater requirements Make sure all parts included with the solar water heater system are accounted for by ...

Page 8: ...t Pipe Collector Plug Lag Screw 5 16 x 1 3 4 NOT INCLUDED 3 4 Cold Water Expansion Valve Collector Clamps 3 4 Tail Plug Tempering Valve PR6 Jacket Relief Valve includes O ring Collector Extrusion 3 4 Union 3 4 Tee Adapter Collector Union Tank Clamp Collector Down Pipe 1 Gallon Hartgard Collector Strap Tank Strap System Parts ID List NOT INCLUDED Storage Tank ...

Page 9: ...ents Electrical requirements Roof support stress load and modification requirements including engineering review if necessary Obtain building plans if possible to help locate bearing walls and determine truss strength Record extreme weather conditions on checklist Heavy snowfall areas require roof ridge mount see Figure below High wind areas require an additional Bracing Kit Installation sites sub...

Page 10: ...ust be shade free year round and clear of obstructions Plumbing Electrical stub out 1 6 left side for roof ridge mount 1 6 top or left side all others Maintenance area 8 on left side All local code required setbacks heights and distances from other structures pipe vents and utilities must be followed Area Requirements for Collectors System Placement Requirements Number of Collectors Installation A...

Page 11: ...osed installation site Using table shown below select number of collectors and correct type of installation NOTICE A roof pitch beyond 30 requires additional bracing NOTICE A crane may be necessary for installation Roof Installations Compass Bearing Pitch Mount No of Collectors 135 225 14 45 None 2 135 225 0 15 Frame 2 226 270 15 45 None 2 5 134 270 315 15 45 Side Pitch 2 0 44 316 360 15 35 Revers...

Page 12: ...er flow With pitch metal sturdy tile Collector Extrusion only All types Side pitch 2 runners Frame All types Reverse pitch 2 runners Frame All types Flat shallow pitch 2 runners Frame Roof Support Requirements The system weighs up to 1089 lbs 80 Gallon System when installed and filled It may not be necessary to provide additional support but you must inspect the roof support system to determine if...

Page 13: ... 2 x4 or 2 x6 3 12 Tile 24 36 X 2 x4 or 2 x6 3 12 Shake 25 38 X 2 x4 or 2 x6 4 12 Tile 28 42 X 2 x4 or 2 x6 4 12 Shake 28 36 X 2 x4 or 2 x6 7 12 Tile 30 38 X 2 x4 or 2 x6 7 12 Shake NOTICE For truss spans 36 use double 2 x 6 kicker Pitch of 3 12 or less Pitch of 4 12 to 6 12 Pitch of 7 12 or greater Determine the correct truss frame modification using the figures shown below ...

Page 14: ... electric lantern Pipe vice cutter threader Volt ohm ammeter Hacksaw 1 2 Electric drill with bit set Skill Saw with standard and masonry blades Crane if required 1 Wood boring bit Consumable Supplies Masking duct tape Wood sheet metal screws Dielectric pipe unions Waterproof sealing compound 5 16 Lag Screws 1 3 4 2 3 6 as required Washers Nails 16g or assorted as required Silicone sealant 2 x 4 x ...

Page 15: ...ied electrician If the breaker is not available mark a location for a separate breaker When replacing an existing electric water heater see the chart on page 14 The voltage requirements and wattage load for the water heater are specified on the rating plate on the front of the water heater The branch circuit wiring should include either Metallic conduit or metallic sheathed cable approved for use ...

Page 16: ...trace will not protect against pipe freezing in the event of power loss NOTICE The closed loop piping between the storage tank and solar collectors does not require insulation and is rated up to 30 F Type of Installation WARNING Burns from Collector Fluid or Downpipe and Hot Pipe Cover the solar collectors with an opaque no light can penetrate material and allow plumbing and fluid to cool before a...

Page 17: ...s Solar Only TWV1 1 TWV2 1 Pre Heat OFF Storage Only TWV1 2 TWV2 2 Pre Heat OFF Solar Pre Heat TWV1 1 TWV2 2 Pre Heat ON TWV1 Two Way Valve 1 Inlet Selector TWV2 Two Way Valve 1 Outlet Selector Pre Heat Solar Pre Heat Valve Tank 3 4 Collector Collector Collector Collector 3 4 M Mixing Valve T P Temperature Pressure Relief T P T P M Mixing Valve T P Temperature Pressure Relief ...

Page 18: ... pitch or a fixed pitch frame to provide directional changes This section contains instructions for correct installation of the system Complete the procedures in the order listed NOTICE Installation of roof supports plumbing and electrical components must conform to local codes Plumbing System Schematic for Installation as Pre Heater 3 4 3 4 Collector M Mixing Valve T P Temperature Pressure Relief...

Page 19: ... 2 Place four 2 x 4 x 8 4 redwood treated wood or Unistrut runners parallel down roof slope over marked rafters or trusses For standard installation runners must be placed within 3 of roof ridge For roof ridge mounts place top of runners at roof ridge 3 Drill each runner in center and 6 from runner ends and attach to rafters or trusses with 5 6 x 6 lag screws and washers 4 Flash and seal all roof ...

Page 20: ...s to allow for room to screw collector straps to rafters or trusses If installing three collectors remove tiles for third collector strap 4 Slide the Collector Extrusion on to the Collector Straps After leveling raise the hot pipe side of the extrusion by 1 2 per collector to ensure correct operation of the system eg For a 2 collector system raise the hot pipe side of the extrusion by 1 6 Attach s...

Page 21: ... pitch frame assemblies are used in reverse and side pitch installations whereas variable pitch frame assemblies are used for shallow pitch or flat roof installations 1 Remove roofing if necessary where runners will be installed to provide solid base for the frame 2 Install two off 2 x 4 x 8 4 redwood treated wood or Unistrut runners Mark supporting rafter or truss locations Place tank end of runn...

Page 22: ...ame and measure the required length for the tank end pipe legs 5 Measure and cut un drilled end of pipe legs to correct length Attach U brackets to runners with 5 16 X 1 3 4 lag screws and washers or Unistrut bolts refer to Figure below Lower Pipe Leg Installation Insert un drilled ends of pipe legs into frame Attach drilled end of pipe legs to U brackets using 2 screws Screw pipe legs to frame wi...

Page 23: ...bly and collector nut at Point D 8 Attach collectors to support structure as shown below Standard Installation Attach collectors to extrusion using 2 sets of collector clamps screws and nuts per collector Frame Installation 1 Attach collectors with 2 sheet metal screws per collector through the angle iron upright into the collector frame at the top and bottom of each collector 2 Tighten collector ...

Page 24: ...than 39 apart and not more than 63 apart 2 Attach two tank straps directly to rafters or trusses with 5 16 x 1 1 4 lag screws 3 Screw tank clamps to each strap with 5 16 X 1 1 2 machine screws and washers Frame Installation 1 Screw tank clamps directly to frame with 5 16 X 1 1 2 machine screws and washers 2 Carefully align collector hot pipe and downpipe connections with tank 3 Connect hot pipe to...

Page 25: ...V radiation To prevent this a layer of outdoor UV stable paint or other similar protective coating must be applied to the insulation The following may be performed in any order necessary If water pressure exceeds 60 psi install optional Pressure Regulator on main supply to building Connect the outlet of the T P and pressure relief valve to a suitable open drain so that the discharge water cannot c...

Page 26: ...ter supply line to the storage tank 2 Connect the solar hot water line to the Tee Adapter 3 Connect the drain line to T P Valve NOTICE This section does not apply if this system is installed as a pre heater to an existing water heater CAUTION Do not connect the electricity to the main circuit breaker until the tank is full of water NOTICE Ensure the plumbing is installed to allow for the removal o...

Page 27: ...e effects Advice to Doctor Treatment based on judgement of doctor in response to patient reaction Disposal of Fluid Reprocess or burn in an approved incinerator in accordance with Federal State Local code requirements Test and Fill the Closed Loop WARNING Under no circumstances can any fluid other than Hartgard be used alternate fluids could be hazardous to your health Test and Fill Procedure Remo...

Page 28: ... the Test Block during this operation When the Hartgard container is completely empty refit the PR6 valve onto the Test Block Remove the hose from the Fill Assembly Allow the fluid to flow until it stops This checks the vacuum seal on the PR6 valve Once the flow stops screw in the Fill Plug Pressurize the Closed Loop to 11 6 psi as before with the help of the bicycle pump and ensure there is no le...

Page 29: ...3 Connect the hot and neutral electrical connections into the terminal block 4 Connect the electrical ground wire to the ground screw 5 Replace tank end cover 6 Turn ON main circuit breaker CAUTION To reduce the risk of electric shock or fire follow local codes To Element Neutral Ground Anode Hot Element Thermostat CAUTION Ensure the water heater tank is full of water before the main is turned on ...

Page 30: ...there will be an unusual sound such as air escaping through the pipe as the water begins to flow Do not smoke or use an open flame near the faucet at the time it is open Safety Controls The water heater is equipped with a combination thermostat and temperature limiting control ECO that is located above the heating element in contact with the tank surface If for any reason the water temperature bec...

Page 31: ...ing The temperature of the water in the water heater can be regulated by setting the temperature dial of the adjustable surface mounted thermostat located behind the jacket access panel Safety and energy conservation are factors to be considered when selecting the water temperature setting of the water heater s thermostat The lower the temperature setting the greater the savings in energy and oper...

Page 32: ...d should be removed from the water heater s tank for inspection and replaced when more than 6 of core wire is exposed at either end of the rod See section below for additional information Flush the tank with cold water until the pressure is relieved some of the water is drained and the cold water supply is turned off before removing anode rod 3 Check fluid level in closed loop Replace fluid if nec...

Page 33: ...e in a few steps 1 Turn OFF the power to the system at the or at the main solar breaker switch near the main power breaker box 2 Cover the collectors with cardboard or other sturdy light blocking material Tie or tape the material securely so it will not blow off When you return simply reverse the procedures to reactivate the system 1 Uncover the collectors carefully to avoid scratching the surface...

Page 34: ... tank Collectors not level Level collectors Collectors shaded during Clear obstruction to sunlight on collectors daylight hours Tempering Valve malfunction Repair replace as necessary Not enough Hot Water System circuit breaker tripped Repair replace as necessary in the Morning or OFF or malfunctioned Following a Cloudy Day Faulty Backup Heating Element Replace as necessary Too much Cold Water No ...

Page 35: ... Cold water line blocked Repair as necessary Low Hot Water Fouled pressure limiting Valve Repair replace as necessary Pressure Strainer Water too Hot Tempering valve malfunction Repair replace as necessary System oversized for customer Cover a solar collector contact installer requirements Gas coming from Hot Result of system operating Run tap to allow gas to escape Water tap but water not being u...

Page 36: ...hing material are not normally supplied by Rheem except by special arrangement The weight of the assembled frame is approximately 110 lbs The installations described below are for an 80 gallon 2 collector system however the same procedure is applicable for all models The A Frame kit consists of Description 47 Gallon 80 Gallon 5 16 hex set screw 16 18 5 16 washer 6 6 5 16 nut 20 22 5 16 bolt 2 long...

Page 37: ...egs allowing for the inside length of the pipe leg cradle Cut the two pipe legs the same length Fit the pipe legs to the U bracket using the 5 16 x 2 bolts Insert the pipe legs to the assembled stand and fit the 5 16 x 2 bolts Remove tiles from above the baseplate to expose the rafters Fix the two stainless steel straps onto the baseplate and fix the straps to the rafter Replace the tiles to the l...

Page 38: ...structions for side pitch installations with the pipe legs located directly over a load bearing wall Variations for Metal and Fibreboard Roofs Assemble the stand and then loosely bolt the baseplate to the frame in position For installations on a roof with a pitch greater than 20 a U bracket and small pipe legs should be used on top of the baseplate The frame installation proceeds following the ins...

Page 39: ... assembled frame may be installed without the baseplates Provided the roof material is structurally suited the frame may be bolted directly to it 1965 Less than 8 0 Flashing and Roof Penetrations Flashing of roof penetrations must meet the requirements of the local authorities Suggested methods are shown below Alternative Clamp flashing cone in place with stainless steel hose clamp and seal to pip...

Page 40: ... Park Drive Montgomery Alabama 36109 1413 Phone 1 800 432 8373 When contacting the manufacturer the following information will be requested a Model and serial number of the water heater as shown on the rating plate attached to the jacket of the heater b Address where the water heater is located and physical location c Name and address of installer and any service agency who performed service on th...

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