Rheem AP16697 Use & Care Manual Download Page 19

19

CODE SCROLLING MESSAGE

                               

DESCRIPTION/ACTION

A100

Lower temperature thermistor 

failure

Electronic control has detected lower temperature sensor is bad.  The problem 

could be the sensor, wiring, or the control board. Please call for service.

A101

Upper temperature thermistor 

failure

Electronic control has detected upper temperature sensor is bad.  The problem 

could be the sensor, wiring, or the control board. Please call for service.

A102

Water sensor alarm

Electronic control has detected water in the drain pan. Check the pan for 

water. If there is no water present, disconnect the sensor, dry and reinstall it to 

reset the error. 

A103

Fill tank with water

Electronic control has detected no water in the tank. Please fill the tank with 

water and recycle power.

A104

Emergency cut off alarm

Electronic control has detected high temperature electrical cut-out device 

(ECO) has been activated. Reset ECO or call for service

A105

Lower element error

Electronic control has detected an error with the lower element or associated 

wiring and connections. Please call for service.

A106

Upper element error

Electronic control has detected an error with the upper element or associated 

wiring and connections. Please call for service.

A107

Element wire routing error

Call for service

A108

Lower element relay stuck on 

error

If this error is displayed, the control board will have to be replaced. Please 

call customer service.

A109

Upper element relay stuck on 

error

If this error is displayed, the control board will have to be replaced. Please 

call customer service.

A110

Lower temperature conversion 

error

If this error is displayed, the control board will have to be replaced. Please 

call customer service.

A111

Upper temperature conversion 

error

If this error is displayed, the control board will have to be replaced. Please 

call customer service.

A500

Control Failure

If this error is displayed, the control board will have to be replaced. Please 

call customer service.

Error Codes for  Electronic Control

ERROR CODES

CAUTION: For your safety DO NOT attempt repair of electrical wiring, temperature sensor, electronic 

control, heating elements or other safety devices. Refer repairs to qualified service personnel.

!

Summary of Contents for AP16697

Page 1: ...you do not understand these instructions or any terms within it seek professional advice Any questions regarding the operation maintenance service or warranty of this water heater should be directed t...

Page 2: ...nswers to common problems in the Before You Call For Service section If you review our chart of Troubleshooting Tips first you may not need to call for service at all READ THIS MANUAL Your safety and...

Page 3: ...control operation section of this manual DANGER Hotter water increases the potential for Hot Water SCALDS D A N G E R HOT Water temperature over 125 F can cause severe burns instantly or death from sc...

Page 4: ...with generic earthquake bracing instructions can be obtained from Office of the State Architect 400 P Street Sacramento CA 95814 or you may call 916 324 5315 or ask a water heater dealer However appl...

Page 5: ...nderneath the water heater is strong enough to sufficiently support the weight of the water heater once it is filled with water CAUTION The water heater should not be located in an area where leakage...

Page 6: ...nsion tank in the cold water line between the water heater and the check valve refer to the illustration below The expansion tank is designed with an air cushion built in that compresses as the system...

Page 7: ...t pitch downward from the valve to allow complete drainage by gravity of the relief valve and discharge line The end of the discharge line should not be threaded or concealed and should be protected f...

Page 8: ...n opening for 1 2 or 3 4 electrical fitting is provided for field wiring connections The voltage requirements and wattage load for the water heater are specified on the rating plate on the front of th...

Page 9: ...manufacturer into onto or in conjunction with the water heater The use of unauthorized energy saving devices may shorten the life of the water heater and may endanger life and property The manufacture...

Page 10: ...and cold water inlet openings NOTICE Do not apply heat to the HOT or COLD water connections If sweat connections are used sweat tubing to adapter before fitting adapter to the water connections on hea...

Page 11: ...Air purged from water heater and piping Water connections tight and free of leaks Temperature and Pressure Relief Valve properly installed and discharge line run to open drain Discharge line protected...

Page 12: ...smoke or use an open flame near the faucet at the time it is open Safety Controls The water heater is equipped with a temperature sensor and temperature limiting control ECO that is located above the...

Page 13: ...heater s thermostat s The lower the temperature setting the greater the savings in energy and operating costs To comply with safety regulations the electronic control is factory programmed at 120 F or...

Page 14: ...the On O button for 3 seconds to turn the water heater On Reduce Water Temperature Press DOWN arrow until desired temperature is shown on display Increase Water Temperature Press UP arrow until desire...

Page 15: ...d press any button and release to brighten the display before performing desired action Press and hold the VACATION button for 3 seconds to place the water heater in vacation mode This mode will reduc...

Page 16: ...The MODE menu is used to change the water heater from PERFORMANCE mode to ENERGY SAVER mode Use DOWN arrow to change the mode The CONFIGURE menu is used to change additional settings for the water hea...

Page 17: ...ion Display mode is used to change the temperature displayed from Fahrenheit to Celsius Press the UP and DOWN arrow at the same time to change Beep mode is use to turn all the audible alarms on and o...

Page 18: ...erature reading for that sensor History menu lists the 10 most recent error codes Use the DOWN arrow to scroll the codes ERROR DISPLAY ERROR SYMBOL History menu lists the 10 most recent error codes Pr...

Page 19: ...r element or associated wiring and connections Please call for service A106 Upper element error Electronic control has detected an error with the upper element or associated wiring and connections Ple...

Page 20: ...andle on the temperature pressure relief valve located near the top of the water heater to make certain the valve operates freely Allow several gallons to flush through the discharge line to an open d...

Page 21: ...on NOTICE Refer to the Hydrogen Gas Caution in the Operating Instructions Anode Rod This water heater is equipped with an anode rod designed to prolong the life of the glass lined tank The anode rod i...

Page 22: ...Not enough or no hot water Water usage may have exceeded the capacity of the water heater Wait for the water heater to recover after an abnormal demand A fuse is blown or a circuit breaker tripped Re...

Page 23: ...ing thermostat s heating elements or other operating controls Refer repairs to qualified service personnel TURN OFF POW ER BEFO RE SERV ICING Some models may have been supplied with External heat trap...

Page 24: ...ronic control and insulation Rotate the crossbar up and down until it breaks away from the remainder of the cavity insert See illustration to the left Discard the crossbar It cannot and need not be re...

Page 25: ...25 Wiring Diagram This water heater is wired as indicated in the schematic below Use only a 2 wire power feed with ground connection for this water heater...

Page 26: ...26 Notes...

Page 27: ...27 Notes...

Page 28: ...act the Manufacturer s National Service Department at the following address 1241 Carwood Court Montgomery Alabama 36117 Phone 1 866 279 4566 When contacting the manufacturer the following information...

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