VENUS X2 User Manual 3
Guarantee and Compensation
RGBlink provides a guarantee related to perfect manufacturing as part
of the legally stipulated terms of guarantee. On receipt, the purchaser
must immediately inspect all delivered goods for damage incurred
during transportation, as well as for material and manufacturing faults.
Please complain to RGBlink by written notice.
The period of guarantee begins from the date of transfer of risks, in the
case of special systems and software on the date of commissioning, at
latest 30 days after the transfer of risks. In the event of justified notice of
compliant, RGBlink can repair the fault or provide a replacement at its own
discretion within an appropriate period. If this measure proves to be
impossible or unsuccessful, the purchaser can demand a reduction in the
purchase price or cancellation of the contract. All other claims, in particular
those relating to compensation for direct or indirect damage, and also
damage attributed to the operation of software as well as to other service
provided by RGBlink, being a component of the system or independent
service, will be deemed invalid provided the damage is not proven to be
attributed to the absence of properties guaranteed in writing or due to the
intent or gross negligence or part of RGBlink.
If the purchaser or a third party carries out modifications or repairs on
goods delivered by RGBlink, or if the goods are handled incorrectly, in
particular if the systems are commissioned operated incorrectly or if, after
the transfer of risks, the goods are subject to influences not agreed upon in
the contract, all guarantee claims of the purchaser will be rendered invalid.
Not included in the guarantee coverage are system failures which are
attributed to programs or special electronic circuitry provided by the
purchaser, e.g. interfaces. Normal wear as well as normal maintenance are
not subject to the guarantee provided by RGBlink either.
The environmental conditions as well as the servicing and maintenance
regulations specified in this manual must be complied with the customer.
Trademark
Brand and product names mentioned in this manual may be trademarks,
registered trademarks or copyrights of their respective holders. All brand
and product names mentioned in this manual serve as comments or
examples and are not to be understood as advertising for the products or
their manufactures.
