39
EN
15.
with reference to all the electrical components and mechanical plastic moving parts
subject to normal wear, which must be replaced during routine maintenance;
16.
where the products have been used in conjunction with or incorporated into equipment
or materials whose specifications have not been approved in writing by the selling
company;
17.
tampering with the label showing the serial number of the machine;
18.
fault or breakage due to transport, acts of vandalism, natural calamities or wilful
damage;
19.
wrong or bad installation of the product;
20.
carelessness, negligence or lack of skill in using the product;
21.
failure to comply with the operating instructions in the technical manual;
22.
interventions for alleged defects or casual checks;
23.
repairs carried out without our authorization.
Malfunctioning of the machine due to the software not being upgraded is not considered a
defect. SUZOHAPP is not obliged in any way to upgrade the software free of charge or
upgrade the mechanical components which may be necessary due to new coins or
banknotes being introduced by the Italian and European authorities, when repairing a
product that is covered by the warranty. However, such upgrades could still be requested
from SUZOHAPP and the company is obliged to send a quotation to the customer prior to
intervention.
Any repair or tampering carried out on the supplied goods by subjects who are not
authorized by us will render the warranty null and void.
We declare to have carefully considered, to the best of our knowledge and manufacturing
practices, the issue related to preventing the goods supplied from being violated by persons
who intentionally intend to alter their operation. However, we shall no assume any liability
for illegal conduct or damage that may result fraudulent use of the goods supplied. All
required repairs not covered by the warranty must be paid for and the SUZOHAPP price list
shall apply whose updates are regularly communicated.
ART. 4 – Limitation of Liability
Notwithstanding the hypotheses in art. 1229 of the Italian Civil Code and notwithstanding
the mandatory provisions of law, for every damage caused directly or indirectly by failures
or delays of the Seller or by the purchased products to objects or persons, including but not
limited to lost profits and damage to the corporate image, the compensation payable by
the Seller shall not exceed, in any case, 10% of the amount paid by the Purchaser for the
product that caused the damage.
ART. 5 – Delivery
The goods subject of the supply are considered delivered at the time and in the place they
are passed on to the carrier; therefore, our company shall not be held liable for total or
partial shortages, damage or delays related to transport. Upon delivery, the recipient must
duly note any errors or damage on the bill of lading. The Purchaser's refusal to accept or
collect all or part of the ordered goods does not suspend obligation to pay. The terms of
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