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8
Troubleshooting
PROBLEM
SOLUTION
Console is not turning on.
• Allow the controller to fully charge before
usage.
• Press the Power button down until you see
the lights on the controller flash. Once the
lights start flashing, the controller is ready to
pair.
Controller will not connect
to my mobile device via
Bluetooth
®
.
• Is the controller in the proper pairing mode?
• Have you turned your mobile device’s’
Bluetooth
®
feature ON?
• With the controller in pairing mode, turn your
mobile device’s Bluetooth
®
feature OFF and
ON to refresh the list.
• In your Bluetooth
®
settings, under available
devices, do you see a listed item with a
DPad icon or RB8
-
64 Bluetooth
®
Controller?
If so select that entry and follow the
onscreen steps.
• Does your mobile device allow Bluetooth
®
devices such as a controller to be
connected?
• Are you able to connect the controller to any
other mobile device?
Controller will not connect
to my PC/MAC/Laptop via
Bluetooth
®
.
• Is the controller in the proper pairing mode?
• Does your device have Bluetooth
®
capabilities?
• Is the Bluetooth
®
feature on your device
turned ON?
• Do you have another Bluetooth
®
device
connected to your system? Most systems
only allow one Bluetooth
®
connection at a
time.
• With the controller in pairing mode, turn your
mobile device’s Bluetooth
®
feature OFF and
ON to refresh the list.
• In your Bluetooth
®
settings, under available
devices, do you see a listed item with a
DPad icon or RB8
-
64 Bluetooth
®
Controller?
If so select that entry and follow the
onscreen steps.
TROUBLESHOOTING
EN
